Kona Grill - Boise

Kona Grill - Boise reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Boise1 review

   5.0

   Dined on July 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I had a bowl of shredded cabbage with dressing, some chicken, and an ice tea for $28. It seems steep for what it was. The music was so loud you couldn't converse with your table mate. The service was fantastic.
   

   Kona Grill - BoiseResponded on July 10, 2024

   Thank you for your review and for choosing to dine with us at Kona Grill - Boise. We're delighted to hear that you enjoyed our service and the value you received from your meal. However, we're sorry to hear that our pricing didn't quite meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our offerings. We hope to have the opportunity to serve you again soon. Best, The Management Team
   

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2. OT

   OpenTable Diner

   Boise8 reviews

   2.0

   Dined on July 9, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Poor Poor service. No wonder they are not busy. They suck
   

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3. L

   Lydia

   Hawaii2 reviews

   3.0

   Dined on July 5, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food was ok. Everything was overpriced and want like it was a generous portion. Probably a one and done for us.
   

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4. R

   Robcat

   Los Angeles14 reviews

   3.0

   Dined on June 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Breakfast was extremely disappointing for the price!! Service was excellent though!
   

   Kona Grill - BoiseResponded on July 12, 2024

   We want to extend our sincerest apologies for the negative experience that you had with us. Although we try to make every experience exceptional sometimes we fall short. Please contact us at 480-429-5406 at your convenience so we can try to make this right. We look forward to hearing from you.
   

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5. FJ

   FoodieJ

   Boise2 reviews

   3.0

   Dined on June 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   The experience was wonderful. The food was delicious. The meal portion and menu prices were not equitable. One piece of fish for a Fish and Chips meal valued at $40 is unreasonable. I could only recommend Kona Grill to a friend if they value service and ambience over meal portion and price.
   

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6. E

   Enrique

   Boise11 reviews

   5.0

   Dined on June 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good day on the patio Sunday afternoon. Chris, our server, was on point and the food was to standard. Everyone left pleased.
   

   Kona Grill - BoiseResponded on June 25, 2024

   Kris and the rest of us here really appreciate the 5 star review! We are proud to have such a wonderful team here at Kona Grill! We hope to make another exceptional experience with you again soon!
   

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7. OT

   OpenTable Diner

   Sacramento7 reviews

   2.0

   Dined on June 19, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Originally made this reservation for 10 as that was the limit open table allowed. Called the restaurant to adjust to 12 which required we move our reservation to 6:30 to accommodate. A work colleague of mine and I showed up at 6:15 and went to the bar after checking in. The service team then sat us at a bar with not enough seating and we had to ask to adjust or add tables. It seemed like the morning crew did not check with the evening crew causing this distinction. Beyond that the service was slow, drinks were slow having to ask for water and refills. Food came out one dish at a time very disorganized and overall disappointment. Food was good but not for the value. I’ve been to this location multiple times with large parties and small parties and my conclusion is inconsistency with the restaurant and I probably won’t host work functions here going forward.
   

   Kona Grill - BoiseResponded on June 20, 2024

   We want to extend our sincerest apologies for the negative experience that you had with us. I would love to speak with you about this experience. If you could please reach out to me at 480-429-5406 I'd greatly appreciate it. Thank you, Jessica General Manager
   

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8. OT

   OpenTable Diner

   Boise1 review

   2.0

   Dined on June 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Service was great, however, food was very small portions, especially for the price, and marginal-tasting (also lacking warmth) at best. We are not big portion eaters, so for us to say serving sizes are small for the price, it is a big statement.
   

   Kona Grill - BoiseResponded on June 18, 2024

   We want to extend our sincerest apologies for the negative experience that you had with us. I would love to speak with you about this experience. If you could please reach out to me at 480-429-5406 I'd greatly appreciate it. Thank you, Jessica General Manager
   

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9. l

   lacyb2020

   Boise3 reviews

   1.0

   Dined on June 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Wow, what a disappointment! It's quite unacceptable to pay $300 for a dining experience that left you with subpar food and an overall negative impression. It's understandable that we would not want to return to this establishment after such a regrettable experience.
   

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10. OT

    OpenTable Diner

    Boise1 review

    5.0

    Dined on May 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything is excellent, the music is a little too loud … probably only for me because my hearing aids amplify it more. Hard to converse with friends.
    

    Kona Grill - BoiseResponded on June 4, 2024

    Thank you for the 5 stars! We appreciate your positive review and look forward to seeing you again! And thank you for letting us know about the music we will make sure we monitor that better for our guests.
    

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