Kobe Japanese Steak House, Maui

4.1
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970 Reviews
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$31 to $50
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Steakhouse

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Fun
Casual
Enjoy the exciting art of Japanese Teppanyaki dining. Our talented chefs will prepare delicious steak, chicken, and seafood entrees right at your table. Complete dinners include soup, shrimp appetizer, teppan vegetables, rice, and hot tea. Vegetarian and keiki (kids) menus are available. Sunset dinner specials offered daily at our 5:30 and 6:00 PM seatings. Oku"s fabulous sushi will complete your Japanese dining experience! RESERVATIONS FOR TEPPANYAKI DINING ONLY!!
What 970 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
3.9
service
3.9
ambience
4.0
value
Noise · Moderate
82% of people would recommend it to a friend
5
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OT
1 review
Dined 2 days ago
Overall5food5service5ambience5

Awesome food. Great service.

OT
Hawaii
7 reviews
Dined 7 days ago
Overall1food1service1ambience1

This was the absolute WORST experience I’ve ever seen in 25 years on Maui. We used to frequent Kobe since my son likes to watch the teppanyaki chef but we will never return. We had a 6:30 reservation (for which we were a few mins late), weren’t sat until 7:10 (not a big deal). The server came and took everyone’s order upon seating but after ONE HOUR of waiting, without food or service, our assigned chef for our teppanyaki never showed up. Mind you there’s 7 people in 3 separate parties waiting. Eventually one of us got up to speak to the manager as NOBODY even came to our table to apologize or explain why there was such a monumental delay. (They could have at least come back for a round of drinks or to say what was going on or how long it would take). Her response was that it will be a little longer and if we don’t like it we can leave. She even pointed to the doors. So, we ALL left. The entire table. She was the most rude manager we’ve ever encountered on Maui. She also messed with our reservation to make it look like it was made for 7 instead of 6:30 so it would appear we weren’t waiting as long as we actually were. Never seen anyone do that before. I can see this via opentable notifications. Most unprofessional. Never ever EVER eat here. Absolute worst management on Maui. Will be letting EVERYONE know, including corporate. This manager was disgustingly unacceptable in her treatment of customers. We’ve been in the industry for many decades and can’t even believe anyone could treat a customer that way, ESPECIALLY when the restaurant was, without a doubt, at fault. Unreal. STAY AWAY!

OT
Hawaii
2 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Awesome service absolutely the Best place for Dinner!!!

KO
San Francisco
7 reviews
Dined on October 31, 2019
Overall5food4service4ambience4

My 40th Birthday

OT
1 review
Dined on October 31, 2019
Overall4food3service4ambience3

My steak was tough!! The maitre de was rude about the reservation that he got wrong. You have to serve yourself at the bar. I think the want you to eat and leave!

AL
1 review
Dined on October 29, 2019
Overall5food5service5ambience5

Awesome Chef Scotty. Delicious food. Great show. Always a great time.

E
Hawaii
1 review
Dined on October 27, 2019
Overall5food5service5ambience5

Always a fun experience!! Loved our chef!! Service was impeccable!

TD
1 review
Dined on October 20, 2019
Overall5food5service5ambience5

We had a great time. Food was excellent. Met some great loco people.

L
Hawaii
4 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

We enjoyed everything! The service was great and the chef was exceptional. Thank you!

SH
Hawaii
4 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Our experience was Fantastic as usual. Nothing to complain about.

k
Hawaii
6 reviews
Dined on October 7, 2019
Overall4food4service5ambience4

Servers were outstanding! patient during order taking and accommodating when making additional order after initial one. glasses were never left empty.

KE
1 review
Dined on October 6, 2019
Overall5food5service5ambience5

Everyone was great, food was awesome. Great location.

AO
1 review
Dined on September 29, 2019
Overall2food1service2ambience4

Our server never refilled a single drink even when asked the chefs energy was awesome very entertaining but the food lacked all flavor not worth the $100 at the end of
The night

OT
Hawaii
1 review
Dined on September 27, 2019
Overall4food5service4ambience4

Anniversary

BP
Hawaii
1 review
Dined on September 26, 2019
Overall5food5service5ambience5

Delicious as always! Nice staff. PARKING IS TERRIBLE

CF
Phoenix
77 reviews
Dined on September 25, 2019
Overall4food4service4ambience3

Took the family here for dinner while on vacation. The decor leaves much to be desired. Once seated the cook did a great job and the food was good as well.

MM
Hawaii
17 reviews
Dined on September 24, 2019
Overall5food5service5ambience5

Always a fun experience, food quality is very good
Great for birthdays and celebrations

BG
Montreal
1 review
Dined on September 22, 2019
Overall5food5service5ambience5

Amazing!!! Loved it soo much! Will come again for sure!!

OT
San Francisco
2 reviews
Dined on September 21, 2019
Overall4food4service4ambience4

Great experience

S
Denver
21 reviews
Dined on September 16, 2019
Overall3food3service3ambience3

They were a little short on chef's the night we were there. We waited about 1:15 after we sat down before the chef came over to start. So that was a bit of a shortcoming, but the chef was funny and nice and did a great job. We enjoyed the moment. To their credit, they gave everyone 20% discount as compensation for our inconvenience, which was a nice thing to offer. The grand master meal that I shared was overpriced at $62 compared to a NY strip or Rib eye that was a much nicer cut of meat for $34. When they add in the $5 split plate charge it ended up being not much of a meal for the money, but it's not out-of-whack expensive and the food was good. I would have liked organic meat options, but it's not their thing. I would go back and get the basic NY strip dinner because at that price, it's well worth it.

SH
Hawaii
5 reviews
Dined on September 15, 2019
Overall5food5service5ambience5

This restaurant is Outstanding as usual! We love going here to eat!!!

S
Hawaii
1 review
Dined on September 13, 2019
Overall3food3service2ambience2

The filipino chef dont know how to cook. Burnt the food.

HW
1 review
Dined on September 7, 2019
Overall3food5service1ambience5

They made us wait over40 mins when we were on time for our reservations. Then tried to charge us extra when we had early seating

S
Hawaii
1 review
Dined on September 6, 2019
Overall4food4service4ambience5

Such a fun atmosphere & the food is delish. Perfect for a special & memorable meal.

G
Las Vegas
27 reviews
Dined on September 6, 2019
Overall1food2service1ambience1

Small and crowed. Smoky. Under staffed for the level of business.

CF
1 review
Dined on September 6, 2019
Overall5food5service5ambience5

Loved our chef he was so good and funny and delicious food

OT
Hawaii
1 review
Dined on September 4, 2019
Overall5food5service5ambience5

We've never been disappointed with our experiences at this restaurant. We normally bring my son and his family but they recently had a baby girl. There were two other couples at the table and everyone got along fine. The meal was excellent.

s
1 review
Dined on August 31, 2019
Overall1food3service2ambience2

Reservations for 8:30pm, arrived at 7:40pm. Changed our group number from 8 to 6 but didn’t get seated till 9pm and food not ordered till 9:25pm. Servers started well but then rarely filled our waters. Chef was not engaging. Steak was salty and not worth the price. Lighting was hard to see the chef cooking because it was too bright and in your face.

AP
1 review
Dined on August 31, 2019
Overall5food5service4ambience4

Customer service and food was excellent but the wait time for a table and the food to be cooked took a while. Even with reservations we waited for a while. But once we got the chef everything was excellent customer service and food.

N
Vancouver
6 reviews
Dined on August 30, 2019
Overall2food2service1ambience2

Service was mediocre, more interested in offering the drink menu and then once we had eaten they gave us the bill not even a mention of the desert menu.

When we checked in the front desk was not even warm to welcome you. This place is a total pass in my opinion.

Nothing like Tokyo of Tanaka in Honolulu

The entire staff seem very uninterested in their work and service

Will never go back there

Nav

GR
Hawaii
1 review
Dined on August 28, 2019
Overall5food5service4ambience4

Absolutely love this place...Scotty is one the best Chefs in every way.....

L
Hawaii
4 reviews
Dined on August 26, 2019
Overall3food3service1ambience3

Kobe's is one of my families favorite restaurants. Although lately the service and experience has just been going downhill drastically. Our server took our order and was never to been seen again for the rest of the night. At the end of dinner another server came to the table to admit that she didn't realize that she was taking over for the other server who left. Upon requesting for our bill I provided my business card as Concierges are to get 50% off for concierge + 1 on all food (excluding sushi & beverages) and the server and manager had no clue on the discount and advised that they can only give it to just the Concierge on 1 food item. I must say that even though our service was terrible, our chef was hilarious and very engaged. He was also kind of our server too as he got us whatever we needed. After our recent experiences of the poor service I don't believe my family and I will be going back anytime soon.

OT
Hawaii
18 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

Dinner was excellent...we've eaten at Kobe dozens of times over the past 15 years..this was back to how dinner used to be..just enough food to make it worth the price and excellent chef..not sure his name, but older Mexican guy...one of the longtime chefs

SS
1 review
Dined on August 24, 2019
Overall2food2service1ambience2

Long wait even had reservation.Bartender wasnt attentive at all.We sat at the bar hoping to get some drinks while waiting for our table and she seems to be annoyed and ignoring us ,she finally ask us after 13mins what we would like to order(noted..there is only 2 other people at that bar).Food was just okay .Cook who attend us was great and thats the only reason im giving it a 2 star.2 hours wait all in all before we eat.So if you guys are very patient on waiting then come here otherwise i wont recommend it nor come back in this place.

AC
Hawaii
1 review
Dined on August 24, 2019
Overall3food5service3ambience2

Our chef was amazing, very personable and engaging with our entire group. He is what changed our experience from a one star. The hostess was extremely rude upon our arrival and did not communicate with us that they were short on chefs. It took over an hour after our reservation time before we were seated. The hostess got annoyed every time we inquired. Keep in mind we had 3 children with us, which was noted in our reservation. Once we were seated, it took another 30-45 min till the chef came to our table. Our waitress never mentioned the reason for the wait and also forgot about our sushi order. Our chef, followed up on it in the middle of our meal.

MK
Los Angeles
2 reviews
Dined on August 24, 2019
Overall2food2service1ambience2

The hostess seemed overwhelmed and must have asked me about 4x my name and how many in party. My reservation was for7:30!and waited close to 40 minutes to be seated and once seated another 20 minutes till chef made dinner. At least they could have comped a small dessert as I said it was our anniversary. Poor management and everyone was complaining. Never going back. Also the chicken was not cooked well. Very disappointing.

RH
1 review
Dined on August 24, 2019
Overall4food4service2ambience5

Food were tasty and chef had a great personality. Too bad the bar and sushi service/speed wasn't up to par

NV
1 review
Dined on August 23, 2019
Overall1food1service1ambience2

My husband and I always looked forward to our Maui trips and dining at Kobe’s. However, this time, service was TERRIBLE!!! We had a 8pm res. Showed up at 7:45 pm- seated at 8:25 pm- drinks at 8:40 pm- Miso Soup is always served first as an appetizer, didn’t receive that until 9:05 pm. Our waiter was new, but apparently he wasn’t properly trained. They were short handed on chefs- we were told by our chef, who finally came at 9:20 pm, that chefs were sent home early by the manager because they didn’t seem too busy. Our dinner was barely edible!!! It’s Teppenyaki Style, and there were 8 of us around his flat top. He was so busy talking to one of his diners, that he over cooked or burnt everything he made. To top it off, our waiter got our order wrong, when we tried to correct it with the manager, and explained how our dinner went, she took some things off of our bill, but also billed us for the higher entree. As much as we wanted to walk out on the bill, we paid for half the bill and left NO TIP!!!! Never have we received that kind of service, nor have we never left a tip. This was a birthday dinner for my uncle, and we were beyond disappointed. After all these years, we WON’T be coming back again!

OT
New York Area
2 reviews
Dined on August 22, 2019
Overall3food5service1ambience4

The food was fantastic, and our chef was excellent, the service however tarnished our opinion of Kobe. I have been to Maui 4 times and the Kobe is always on the bucket list. This visit we went twice because the food was so good, however both times we felt the waiter neglected us. The first time it was just slow, the second was awful. I asked three times where my sisters drink was, and asked several times about getting a fork for my wife’s salad. That never arrived, another guest went and got it for her. Never been to a place that discouraged ordering drinks from the bar but that is certainly how it felt.

r
Las Vegas
11 reviews
Dined on August 22, 2019
Overall1food4service1ambience3

This place is the worst . I will never come back here again. Always running 45 min behind. Bad attitude!/ I’ve never written a bad review on a restaurant.