JW Marriott San Antonio - 18 Oaks

Service excellent. Wine selection excellent. Sides excellent, carpaccio appetizer was out of this world good. Filet and ribeye steaks were way oversold. Both overcooked and tough to chew. Unacceptable. Dessert excellent. This is a steak house, not a high end steak house. Could be excellent but not the way it's teed up and then served below expectations. Probably won't be back.

Got a free desert for our anniversary. Waiter was good. I like that it does not turn down the lights.

My wife and I have enjoyed the Sunday brunch at 18 Oaks on several occasions over the past four years. Our latest brunch was another wonderful dining experience. As always, the food was amazing. While we have always received outstanding wait service, our waiter,Christopher, went above and beyond in taking care of us. I cannot recommend the brunch at 18 Oaks enough.

Brought 4 guests, everything superb. Most notable, someone had left behind some "artwork" in the dining room, very near where we were seated. I received a voicemail on my cell phone from our server Addison asking if it was ours ... told me to stop by the office and it would be there waiting for me. It was not ours, but the call was "over the top" in customer service. We live nearby ... this is why we visit more often that we can afford ... first class in every way

We went for our anniversary and had a wonderful meal. The t-bone was amazing as was the iceberg salad. The service was great. Thank you 18 Oaks for making this a special evening.

Enjoyed it very much. The waiter was particularly outstanding.

Great place where the food and service always outstanding!! My family and I have dined at 18 Oaks for approximately 5 years and always very satisfied with our dining experience.

Food had a very good favor. And our server was very knowable of the food.

Great food and the service is always excellent. Very nice to have a good steak and seafood restaurant in the resort. We will always eat at least one meal here when we stay at the J W Marriot Hill Country Resort.

Molly our waiter was fantastic

To state our experience was a disaster is an understatement. Each item we tried to order was not available. Upon finishing our appetizer we found a steak on the menu which we ordered. The wait time for the steak was app 30 minutes post appetizer and the steak was served raw. While we were waiting, the server did not check with us or inform us of the wait. Upon informing the server of our improperly prepared food, we were told the kitchen had closed at 9 and we ordered at 9:15. The manager spoke to us which made the experience worse because he stated that he noticed we waited a long time so he was going to offer dessert. After arriving at 8 pm we left at 10 with no dinner. I will not return nor return to the Marriott because if this experience.

We have visited 18 Oaks, stayed at JW Marriott and used Lantana Spa numerous times. Every time we have experienced exceptional service, wonderful accommodations and quality, well prepared food. The JW staff makes my family and I feel special in every aspect. They always exceed our expectations. I highly recommend this property in it’s entirety.

Everything Excellent. Appetizers wonderful.
Foie gra too small but delicious. Wedge salad very flavorful. Potato loaded and baked to perfection. Meat perfectly cooked.
Whiskey flight amazing.
Service impeccable.

Too expensive

Food was amazing as usual however service was terrible. Our server decided to be very rude to me after i asked for the $45 bottle of wine on the menu. She basically ridiculed me in front of my guests, questioning my judgement and then talking about me behind my back the rest of the meal. I, and the good friends I was with, couldn’t believe it! Shocking to see this level of service at a JW Marriott property...

I think the lighting should be dimmer- its amazing food, the service was great, but the lighting was just a little harsh, so it didn't allow for the sexy atmosphere, which it could have otherwise. But the food was so amazing! Also, our server was so prompt, nice and he was great. It is a wonderful hidden gem.

The food was well worth the price and the service was very good. There was food and drink recommendations and such kindness in my wife's and my anniversary celebration.

This was our third time at 18 oaks. The food was excellent as always. Service a bit slow but friendly.

Very disappointed. I ordered the 12 oz. Ribeye for $51.00. It was supposed to be cooked medium (pink center). It was a combination of pink and red throughout with a lot of gristle. I've gotten better cuts of meat out of the butcher case at HEB. My husband ordered a different steak, and he asked me how mine was because he said his wasn't that good. We both had the French Onion Soup and it was delicious, as was the Spinach Au-Gratin that we shared. We also shared the Loaded Baked Potato and it was ok. We didn't bother ordering dessert. With a glass of wine (for $9.00) and one cocktail, the bill was over $200.00. For that amount, I expect an overall good meal.

Good selection of food and very tasty . Would come back again

Amazing steaks and fantastic service! Great place for family or special occasions.

We visited 18 Oaks as part of two birthday celebrations and our stay at the JW Marriott. Everything was excellent. Our server, Joshua, was engaging, very helpful and provided several "treats" during the course of the evening. The food and wine (a suggestion from Joshua) were all very good and no one came away from the evening hungry. Being part of a mainly family/golf resort, the ambiance was not a formal as one of the "downtown steak houses". That's not a negative, just an observation. I would put the service and food on par with, or slightly above some of those primo restaurants.

Food was great and the service was truly outstanding. Waiter was knowledgeable about everything on the menu including the cocktails and had helpful suggestions on the whiskey flights.

So delicious we will be back

Favorite place to brunch. Food will not disappoint and price is amazing considering an amazing buffet selection and mimosas o so yummy!

Nick is a great waiter. We have had the pleasure of having him twice and requested him for our next visit in a couple weeks.

Difficult to get reservation and the place didn't look too busy, so dont know what that was about. But server was awesome and food top notch. Steaks were perfectly cooked, very tender, very tasty. I had crab avocado starter ffg or entree and it was delicious

Great service and ambiance! Recommend this restaurant to anyone that is visiting the resort and the golf course, make sure you take time to stop by and visit, relax and enjoy a great meal.

We had the absolute best service for our Anniversary. We got to meet the chef and our server was fabulous. Thank you!

Below average experience for $450.00. Prime Rib and Mac & Cheese were good... everything else was blah. Table for 8 was by kitchen entrance- different arrangement could have been set up. The restaurant was not crowded and I understand why. Dissatisfied.

Had a private party in the back of the restaurant, so only the front was available, and as a result the desired ambiance of dimly lit romantic became loud, energetic sports bar. Server and manager did a great job trying to address with a comp’d appetizer, but it’s something that should somehow be communicated up front. Totally different experience than desired. Food was still awesome though.

My fiance and I just love this restaurant. The food never disappoints, the service is impeccable. We will be having our rehearsal dinner here in a few months time.

Every time we come to San Antonio, we make it a point to dine at 18 Oaks. Great Sunday brunch selection with live entertainment. It’s such a treat!

The gentleman that checked us out this morning just argued when we tried to explain something to him. Wasn’t a fan of that.

We had a great time and really enjoyed the meal.

As always best menu with excellent service. Wine menu is excellent.

First off, we had a crooked table that they kept promising they were going to fix but never did. We ended up having to shove napkins underneath the table to level it out. Second, being a steakhouse in Texas means to me they would have a quality piece of meat available on their menu. So, we ordered the $69 8 oz wagyu filet. I'm very familiar with wagyu beef. This wasn't waygu. If it was, the buyer should get their money back. It was substandard and not character characteristically tender as wagyu should be. The sides were okay, the wine selection was acceptable. The service was fine and fillet. Order a cheeseburger.

We were kept waiting for 25 minutes past our booking time - the hostess did not seem at all interested in helping us. The restaurant was not even full!

The brunch is amazing. So much delicious food it’s silly. Staff was quick to refill champagne glasses. A great time was had by all!

Went to high dollar dinner at 18 Oaks to celebrate a birthday with my sweetheart. All tv monitors were tuned into the UT Football game! Looked and sounded like a damn sports bar!! Manager needs to respect his DINNER guests and send the sports fans to the huge sports bar (Velocity) next door!!