I can't believe you made a reservation for me at Hot Tomato's, when the restuarant had closed 2 days earlier. We drove down there and were told by someone in one of the parking lots. Open Table should be up on which restaurants are opened. This was quite an inconvenience.
You are kidding, right?!? What dies "Permanently closed" mean to you?
Hot Tomatoes is one of my favorites. The food is always the best and the service is great. I make a reservation for 5 to invite my team and celebrate a very successful year. We all arrived at 6PM to find out that the restaurant was closed as they were moving out.
We went and the doors were locked - they closed without notice.
I would love to give Hot Tomato's a review - but I never got to eat there! We made a pre-theater reservation for 5:30PM on 1/18, arrived at the restaurant on time, & found it dark & closed up! No notice from OpenTable - why is that? Fortunately, we walked about a block or so (in the pouring rain) & found Black Eyed Sally's open, warm & welcoming, & had a great dinner there. Three days later, we found out that the restaurant is now permanently closed. Thanks for nothing, OpenTable.
Unique Ambience. Comfortable seating. Excellent service. The food was very good. Overall, are really good experience.
Restaurant was not crowded as it was 5pm. Took 15 minutes for a guest to get a cocktail. Three out of five meals were delivered, so diners waited for 10 minutes for other meals to come out. Garlic bread app was cold and cheese in unmelted clumps.
Food was very cold, there were four of us in total and three of us received our food after a very long wait. The 4th meal came about 15 minutes later
We went to Hot Tomatoes after going to a Christmas concert at the XL Center. This has become a tradition of ours for many years. The restaurant was busy on this particular evening and the person who greeted us upon arrival was also our server. The staff is always pleasant, friendly and very accommodating. The atmosphere is lovely. Our waitress was wonderful, delightful and funny. The menu offers something for everyone and the food is outstanding!!! I can't begin to describe how awesome the garlic cheese bread is!!! After another enjoyable evening at Hot Tomatoes, we promised ourselves that we will return more often and bring along some friends and neighbors who love good Italian food. Thanks Hot Tomatoes! You never disappoint us.
The food is excellent, however, food service was absolutely terrible. The Sunday afternoon was not too busy. Everything seemed fine when the app came pretty quickly. Dinner arrived more than an hour after the server put the order in. I try not to get cranky or take it out on the server, but he knew the kitchen was in the weeds and was very apologetic. Dinner, which was simple pasta, should have arrived in under 20 minutes. It was excellent with the exception that one of the party's pick-a-pasta was missing one of the add ons.
Will chalk this up to a very bad night.
Party of 8. Great time/food/place after the theater. Bartender took care of us and did a great job.
We had a lovely meal, as usual. The service is good, and the food was served in good quantity and well prepared. The only downside of this visit was that we were seated in front, and it was loud, and quite cold. Still, we use Hot Tomatos as our go to place when we attend concerts and events in downtown Hartford.
we were onthe upper level and our waitress had 8 tables so needless to say we had to call her over most of the time as she was overwhelmed. The meal was rushed as our dinner came out before we finished our appetizers, Dessert was longer than the appetizers and meal took. But the food was good and we made it to the show - albeit much earlier than we had planned.
Really disappointed Food was awful ,pizza 's burned, food cold, arrived at 5 with reservation restaurant was empty and was told they were already out of gluten free pizza crust. Just overall very disappointing.
Good service and good food what else is there to say.