Great spot. Food was good. They where out of oysters very disappointed. Husband ordered NY steak wasn't the best tasting. My Steelhead was excellent. Server was pleasant and nice. Did take along to get food but we would come back
My wife and I enjoyed a great evening--ambiance, food, and service. Thank you!
This used to be one our favorite go to restaurants. We were there last night 2/15 with reservations booked on Open Table at 7pm. We got there and were told there was a glitch in the system and there was still going to be a 45 minute wait. I asked how long have you known about this? She said for hours... so why couldn't they have called folks with reservations and let them know?! We waited at the bar and asked to speak to a manager. The manager never came and instead they used the tables in the bar area to sit people - which was fine with us. For $40-$50 plate, you'd expect pretty damn good service - instead the waitress talked to us like we were eating a Chili's. Barely cracked a smile and was very short, but she apologized since they were incredibly busy. Then the food came and our steaks were overcooked. We ate it because we were starving and why complain when the manager didn't even come the first time. So disappointed with the service and food here - this use to be more of a fine dining experience but it's so run down and you might as well get the same steak at black angus for half the price.
Our server Chad was amazing!!!! Attentive to our needs even though they were super busy with Valentine’s Day weekend. The lobster and prime were off the roof! Hats off to the chefs, line cooks and servers. Very satisfying evening. Even the management went out of their way. And the view was great, the nautical feel was amazing too.
I made a reservation for 5pm for 5 people in the bar to celebrate my sister's 55th birthday. We usually get great service both from the bar and kitchen. I blame the low rating on their GM who apparently did not schedule enough back waiters (bussing and delivering food) and Bartenders (that should have been back to back over a holiday weekend). It took 40 minutes to get our drinks (2 Cadillac Margaritas, 1 bottle of wine and 1 lemonade). Then we had to place our orders and it took another 35-40 minutes. When I saw one of the cooks/chefs actually delivering 2 plates to a 2 top I about flipped out! Get in the kitchen and cook!! We are out here with nothing on the table. Our food sat under the heat lamps (the creamy pesto pasta sauce was dark and congealed) and the Chicken Dijon was warm. We were so hungry we all ate it. Additionally, the waiter never came back to ask if we needed/wanted additional bread (which is part of their service). I was sad that my sister's special birthday was a dud.
Always a Great experience been going Most of my life,with family Never a full Moment
Made reservations for 9:45 didn't get a table until 10:45. The steak dinners resembled a applebees steak dinner with Steak house prices. Paid 12$ for jumbo prawns, and got only 3 small shrimp. Way over priced for the quality food. Spent 200$ for two steak dinners and a bottle of wine, felt like I could have got the same thing at a franchise restaurants like Applebee or chills.
I normally love this place when it’s not a holiday. Valentine’s Day was a pretty horrible experience. They were overbooked and behind on reservations 45 minutes to 1 hr. When I got seated the kitchen was really backed up too. My 9:15 reservation got me out of Horatio’s about 11:30pm. I normally have this place rated high but on this day it was bad. Probably won’t do Valentine’s Day there ever again.
A one of a kind experience for a Valentines date. We feel like coming back again!
They severely overbooked this evening. The wait for people with reservations was 45mins to an hour. I stayed patient and positive since of course it was a Valentine’s Day Friday. However, the wait was pretty bad for all of those people to have reservations.
It was a really bad overall experience last night. We had to wait one hour in order to have a table for us to sit down. What is the point of making a reservation.
Had reservations for Valentine’s Day made reservations a month in advance for 7:30 PM when we arrived at the restaurant there was a line going out the door. staff was in total disarray. we were told we had to stand in line to check in and then again we were told that the line we were in were people waiting who had already checked in .
.were in seated until 845pm
Our server was great very apologetic we weren’t served our dinners until 930pm. Ordered calamari appetizer with artichoke hearts there was more artichoke hearts than anything. We are not at attending restaurant anymore on a holiday obviously they triple book tables and creates a very bad dining experience
It was Valentine’s Day and they were overbooked.
We arrived at 715p for our 730p reservation, (there was a huge crowd stacked up in the entry), we checked in, and we were told “it’s about a 25min wait...”, so about 740p, right?
We didn’t get to our table until 815p.
Once seated, everything was fine from there. Service was excellent, food arrived fresh and hot, we had the fried calamari appetizer and ordered the crab stuffed mahi mahi and the roasted salmon, both were excellent choices! Everything was great! Jasmine was our server, she was also great!!
Had a 7:15 pm reservation. Showed up at 7:05. There was a line to check in. When we checked in at 7:15, they were still trying to seat people from the 6:30 seating. It was obvious the wait would be about an hour. We told the hostess we were leaving and went elsewhere. They were grossly overbooked. Sad!
I love Horatio's, that's why I gave most of the categories 5 stars. But something went terribly wrong on Valentine's day. Did you overbook? They tried to tell us it was because of the holiday, but I've gone every year for 17 years and never encountered what happened that evening. We waited nearly an hour and a half for a table that I had booked a month before Valentine's day. It was standing room only, no chairs to sit in, and impossible to wait in the bar. Yes, you gave out free champagne, but after my 4th glass, I wasn't feeling happy, I was feeling disgruntled. What's the point of making a reservation if you don't honor it? We had plans after dinner which we had to miss. It was either that, or skip dinner, as it would be impossible to get in anywhere else on that night. Not sure why you ask for special instructions; I ask for a window seat every year, and never get it, even though I always book early. Anyway, quite disappointing, but the waiter was wonderful and the food was delicious as always.
Did not honor our high top seating reservation. Seated us in the bar. Disappointed
Very, very, very, VERY busy!
It was Valentines Day, expected it to be busy but not as busy as it was.
We requested a window table, got a table next to a window table.
We'll still go there but not on Valentines Day.
The food was amazing! Service was awesome. The only disapponitment was I went on Valetine's Day for lunch. It was a little bit pricey for lunch. I was caught off guard. The regular menu items were not offered on the menu. Only the selected items.
Had reservation but sat 20 minutes late. Food and service was great after. Was a little loud, but there was a big group next to us.
Good food good views waiter was friendly and knowledgeable very competent. Great evening
We drove from Tracy, CA (40 miles) to dine at Horatios for a combo Early Valentines/25th Wedding Anniversary lunch.
We were seated in the far corner next to the patio and the wind kept pulling the door to the patio open. The hostess noticed (even though we had mentioned to our server it had opened several times) and got a manager to come lock the door. The service was very slow. The waitress too long to come back and check on us and we had to ask for refills, ask for bread, etc. We’ve been going to Horatios for special occasions for quite a few years and have continued to even after moving out of the bay area. This trip was a bit disappointing.
We always enjoy dining out at Horatio's. Nice staff. Nice waterfront location. Never had a bad meal here
Wonderful dinner. Al, the manager, and our waiter, Victor, were very friendly and thanked us for joining them for our anniversary dinner. Service was impecable, they sat us by the window so we could watch the sunset over the bay. We had an early reservation and the restaurant was pretty quite, nice for a romantic dinner (noisier on the Happy Hour side by the bar) but once it filled up around 7pm it was a livelier atmosphere. Will definitely return.
My whole party enjoyed the meal very much. Our server was helpful and very nice. The beat meal we've had in a long time. Thanks!
Three of us met for dinner. Food, service, and atmosphere were all excellent.
Terrible experience. Food not cooked as requested, as ordered. Waiter was not attentive, never returned to table after dinner was served. Will never return.
Great food, service and ambiance. Our favorite restaurant for celebrating with family and friends for over 30 years.
They gave new ownership and have made some architectural changes. The food us still good. They haven't changed their menu (yet).
The staff at Horatio's went out of their way to accommodate my allergy to pepper. The cook staff came out to our table and were able to review the dishes that I would be able to have with out causing any health issues. Very accommodating from the beginning to end.
High prices and really mediocre food.
Waitress was lovely and di her best but nothing was good enough to bring us back to Horatios.
Crab Benedict had a small sliver of crab. Clam chowder was pedestrian. The place just looked old fashioned and tired.
Bill for brunch/lunch was totally too high.
Food is only fair. Way too much oregano spice in the clam chowder.
Noticed under new management. Also, noticed much improved food!! Thank you!
Our service was excellent, and almost all of the dishes we ordered were excellent! Unfortunately, my husband ordered the French Dip sandwich and it was so dry and inedible that he could only manage two bites. Otherwise, great food, great service, and beautiful location with ample parking. We'll definitely keep coming back!
Great food and good service!!
Atmosphere and Service were exceptional as were the deserts, (creme brûlée, key lime pie, and homemade chocolate creation). As far as entrees go. Winners: Wagyu Wellington Meatloaf & Braised Short Ribs. Losers: Dijon Chicken (all crust), Pork Chop (everything on the plate had no flavor dimension, very one note and pork tomahawk was mostly all fat), Risotto on Scallop Special was just ok although scallops were nicely prepared. Crab and Artichoke dip is delicious, would make a meal out of that stuff. I’d go back for the Creme Brûlée alone- its the best I’ve ever had. Entrees are meh. Atmosphere is great!
Our party had a very enjoyable evening. Our server delivered exceptional service.
Our waiter was exceptional, explaining the specials and was really attentive. The food was very good - as always. I have never had a bad meal here. Look forward to the next time we go there.
a bit pricey, but excellent food and service in a comfortable atmosphere
We have been here many times. It was unanimous - we all ordered and live the Seafood Louie. Fresh and tasty! Service was wonderful. We sat in the bar area. Lively and fun! Great drinks -,manhattans, lemon drops- yum
We've been going to Horatio's for about twenty years. We only had one unfavorable time there but nobody is perfect. The food is fantastic, they have a new head chef, our server Victor took very good care of us. We will be revisiting soon.