Hofbrauhaus - Chicago
The entertainment was great!
Don’t go here for a quiet conversation. But if you want to have fun, this is the place!!
Very Very Fresh, Delicious, Authentic Food. Fun and their "Black Forest Cake" is Amazing. Entertainment is great too. Interacts with the audience. Only complaint is that the restaurant is very loud when the band IS NOT playing. I had to wear ear buds.
Thank you for the kind response! We will make sure the band is aware to adjust the volume between sets. Happy New Year!
As expected. Good, not great. It’s an experience. Entertainment is always fantastic at this location.
Great food, great atmosphere. Food is high priced for the quality. The mashed potatoes & sauerkraut we cold on our plates.
Good times. Food was great. Waiter will get better over time.
We've been here a couple times and I would definitely recommend it, the food is amazing. This trip in particular the service wasn't great. Maybe they were short staffed or something, but our waiter, who was very nice seemed to have a lot of tables around the restaurant so we didn't see him a lot. Even the party next to us was commenting on where he was. Once we were able to order the food, it comes out quickly. They have food runners so that helps with a big place like this.
We had a coupon for a free pretzel but realized when we got home that we got charged for it and our waiter never took it off. So be sure to double check receipts. We were trying to get him the payment seeing as we weren't sure when we'd see him again.
Love this place! We took our grandkids and son there, my son was at the one in Germany and always loves to go here when in town. Food is great!
Salad is plain and chicken was very dry but my family enjoyed the sausage and other dishes
Hofbrauhaus overbooked!! The hostess didn't seem to care. People were standing all over the lobby waiting for their tables. We informed the hostess we had 10:30 reservations. She said yeah - the wait could be from 15 mins to one hour. I reminder her we had reservations - she said yeah. No apology, no explanation. Went back to check after while and she said they are not taking any new reservations or not seating anyone that does not have one. We waited almost 40 mins to be seated. Very poor customer service at the hostess stand.
Fun, energetic, good food, and great service! Loved it!
Glad you had a great time!
Fun experience. Food is okay. Could be warmer when it arrives at the table.
Booked for the children’s NYE. Seated long after reservation. Was charged extra for the “activities”
For the children, which were al done by the time we arrived at 3:40, even though it said it went until 6pm.
Then it said they did the one countdown (Germany NY) at 5pm. Without much warning, they randomly did a quick count down at 4:25pm.
Also, I’m glad I checked our bill because there was beer on there we didn’t order.
We were looking forward to our dinner here for the New Years celebration. The service was slow, the food was average, sorry, but I won’t be back :(
My overall experience was very good, however the night we were there they were short handed and so our server had more tables to cover than normal. Also, the wait for food took longer from the kitchen. However our server was upfront about the slowness from the beginning and let us know the situation. She did a valiant effort to try to provide great service and did despite her large table load. She was friendly, patient and in my opinion did all she could to make it a good experience. In addition, to our surprise she comped some of our bill for the inconvenience. I would definitely go back.
Thanks for being so understanding Mike. I am glad overall you had a good time, and appreciate your feedback. Cheers to a great 2020!
Service was very poor. Took waitress 15 min to come over for food order. She apologized said she got seated 5 tables all at once. Took almost and hour for food, had to ask her about the appetizers that were ordered just to get them. She disappeared for more than 30 min while we waited. Meanwhile the customers all around us who came in after us all ate and were served before us. At the end, she apologized again for dealing with someone who was unruly. She made no attempt to make any of it right. Just placed blame on others.
Food was terrible. Arrived cold. Potatoes in potato salad were crunchy. No flavor. Pork was under cooked and chicken was over cooked. Would not go back
Best dinner date in years!
Everything about our visit was great! Not to mention it was our first time to this restaurant. Everything from the menu that we tried was excellent, well prepared, and went well beyond our expectations! We will definitely return!
Glad you had a great time!
One of our favorite places. Prices are a bit high but the quantity and quality are excellent. The entertainment is good though the noise level is quite high, making it sometimes hard to hear the music.
best german place in chicagoland !!!
We were there for my sister's birthday! She had the time of her life. We all had fun and the band was very interactive. Time went by so fast! I wish we could remember our servers name, he did a tremendous job. We will definitely come back!
Thanks for the feedback, glad we were able to help celebrate your sister on her special day!
Great German atmosphere and food. Its like dinner and a show a in one.
Glad you had a good time!
It was particularly energetic and it was so much fun. Melody was fantastic and got into that German spirit when paddling people who did shots instead of beer.
Thanks for the kind words, we will be sure to pass that on to Melody and the management team. See you soon!
Been coming here since it opened! Its one of my favorite spots to drink and dine!
Cheers to a good time!
Kinda loud, kinda warm, but awesome. Quite a unique experience. Large beers, good food (as far as German cuisine goes) and great vibes.
Glad you had a great time! Prost.
I love this place!!
We have been at hofbrauhaus for the last 4 or 5 Thanksgivings. This was the 1st year for a buffet instead of ordering from the menu. The buffet was excellent. The food was fresh with a mix of German and American choices. The band this year was not really a band but two people singing over canned music. Most of the time you couldn't even hear the singers over the music track. The only time the customers clapped was the 1 song the one singer played the clarinet. Otherwise they didn't even need to be there. Really not a good choice of a band. For the 1st time we were disappointed. Our server Linda was fantastic. She was knowledgeable and happy and nice.
Thanksgiving Brunch was excellent. Only negative was no pumpkin pie on dessert table
Thanks for the great feedback, we will remember that for next year!
Energetic, with good food and service. A bit tucked away next to the expressway, so getting there and parking can be confusing.
Celebrated my husbands 29th birthday
Happy Birthday to Him! Cheers!
A few things occurred that led to an unpleasant and fair at best experience. The place at 4:15 was relatively empty , yet the zero smiling hostesses sat us in a darker side section. We asked for a table that was closer to the music, the hostesses seemed irritated. When they did seat us, we got a friendly server which helped. Unfortunately, she didn’t write anything down & forgot the water twice so we had to request it again, even almost giving out drink order to a nearby table. We ordered appetizers and again she didn’t write anything so didn’t give us the hot (warmed) cheese we requested.
If this is how disjointed they are when it’s not crowded, I cannot imagine how poor our experience would’ve been had they been busy. Ambience only thing besides the beer that we liked. If efficient service & friendly hostesses improves, maybe they’ll get return visitors.
I am very sorry to hear about the unpleasant visit you had with us over the weekend. I can assure you we are going to adress the sutuation in order to make things better for all guests in the future. We really appreciate your feedback, it will only help us improve. Please contact us directly so we can make it right.
The pretzel and beer cheese is a must!
We agree! Bier Cheese makes everything better! :)
Went for a later night meal with a friend. The atmosphere was good for someone who has not been there prior. Service was fine for 10pm on a Friday night. Band kept the crowd entertained.
Thanks for the kind words! Prost!
Really enjoyed the authentic german food and beer. OMG! Noise level at times was a little more than energetic. Sometimes difficult to carry on a conversation across the table but overall a great time was had by all.
We agree, the haus does get a little noisy with the large space and live band. Glad you had a great time! See you soon.
Always a great time and the food and beer is German authentic!!!!
Thanks for the kind words, Cheers!
The place was busy on a Saturday night which impacted the service. A server did not come to our table until 15 minutes after we had been seated. Then it took at least 20 minutes to get our pretzel appetizer. Our main dishes were not hot when served. My mashed potatoes were a little cold and my husband’s vegetables were undercooked and cold. The beer part of the evening was the beer.
Sorry to hear you didnt have the best food during your visit. Please give us a call so we can make it right for you.
first time but it did not disappoint. Brought my out of town friends and they enjoyed it . Food was what we expect if we were in Germany and it was fun
HB House is always fun. The beer and food are great. Prices are a bit high but not outrageous. The place is always loud so don't plan on much conversation.
I've been several times and have usually enjoyed the food and ambiance. This time, we opted for the black forrest cake for desert and it was not up to par. Tasted as if it had been defrosted -- why offer food that needs to be defrosted? Super disappointing.