Heritage Grille Steak & Fin

Heritage Grille Steak & Fin 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Marvin

   Little Rock1則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful way to set the mood for the Bonnie Raitt concert that followed the dinner...the Linguine Pescatore was amazing paired with the fried brussel sprouts...done that order twice now recently and it is consistently delicious. Great relaxing booth too.
   

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2. R

   Randy VIP

   Orange County77則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   I had a business meal here, and the food was delicious! I had the fish of the day (halibut), while others had the steak and pescatore. All enjoyed their food and drinks.
   

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3. M

   Markey

   Austin3則評論

   1.0

   在2025年5月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   The management at this restaurant should be fired. We had a 12:45 reservation on Friday. I arrived at 12:15 and was told they would definitely get me in at 12:45. I came back at 12:45 only to wait 1 hour and 45 min and then be told we are next. Watched them clean a table for us and then waited another 20 minutes o ly to be told the kitchen was backed up and it would be another hour and a half. The management was rude and avoided coming to speak with us after an almost 3 hour wait. DON'T WAIST YOUR TIME WITH THIS RESTAURANT. Find another option. We finally found some great restaurants down the street. Michael should not be working in this industry he avoided telling guests the truth and just kept walking around and avoided addressing the problem. Horrible manager
   

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4. C

   Carla

   Dallas4則評論

   1.0

   在2025年5月1日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 4

   It appeared that there was not enough employees to service the amount of attendees. The wait time was ridiculously long after being seated. Then, it took them almost an good an unacceptable,
   

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5. C

   Carrie VIP

   Washington DC10則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was delicious, service was good--will definitely be back!
   

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6. M

   Maciek

   Chicago9則評論

   5.0

   在2025年4月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very nice and prompt service. Steak was very good.
   

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7. C

   Christine

   Memphis/West TN10則評論

   4.0

   在2025年3月29日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Our server was outstanding!!! He made our experience enjoyable. Very kind and helpful
   

   Heritage Grille Steak & Fin已於2025年4月1日​回覆

   Dear Christine, Thank you for the kind words! We're thrilled our server made your dining experience so enjoyable with their thoughtful service. It was such a pleasure having you here, and we look forward to welcoming you back to Heritage Grille Steak and Fin for more in the future.
   

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8. A

   Alan

   Dallas3則評論

   5.0

   在2025年3月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food, Great service. Never disappoints. A great place to go in Downtown Little Rock
   

   Heritage Grille Steak & Fin已於2025年3月10日​回覆

   Dear Alan, We appreciate your kind words! It's wonderful to hear you enjoyed our food, service, and facilities. It was great hosting you, and we are looking forward to welcoming you back sometime soon.
   

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9. J

   Julie

   Little Rock1則評論

   5.0

   在2025年2月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   The restaurant was very accommodating for our large group. We had reservations for 9, and they adjusted to 11 when we had two more wanted to join us. The food and environment were outstanding. The service was really good until the end. Our waitress either got too busy or thought we were just visiting, and we felt like we were possibly forgotten, but she was super sweet and on top of things the majority of the time we were there.
   

   Heritage Grille Steak & Fin已於2025年3月3日​回覆

   Dear Julie, It was a pleasure to welcome you and your group to Heritage Grille Steak and Fin, and we're thrilled you had such a wonderful experience with us! Your kind words regarding our service and delicious food offerings mean a lot to us and will be passed along to the team. However, we apologize for any concerns towards the end of your meal and will review our standards with the team to ensure smooth service going forward. We look forward to welcoming you back for an even more exceptional dining experience in the future.
   

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10. R

    Ronald

    Nashville5則評論

    2.0

    在2025年2月8日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 3
    4. 氛圍 2

    I ordered lobster bisque which only two small pieces of lobster, and which was a brown base that I did not like. I also ordered a Cesar salad without croutons. It came with croutons throughout and no salad dressing (I had to ask for more). If my server had told me, i would have ordered something else. I think the salad was premade and had the dressing added hours before so the dressing all drained to the bottom. Two of us got the scallops which were well cooked but so salty they could hardly be eaten. Our entire section had only one server. The men’s room has a sink faucet that is rusted and so loose you can’t use it.
    

    Heritage Grille Steak & Fin已於2025年2月12日​回覆

    Dear Ronald, Thank you for dining with us recently. It was a pleasure having you here. However, we sincerely regret your disappointment with our culinary offerings. Rest assured, your feedback will be shared internally, as guest feedback is our foremost catalyst for effective change. We hope you'll consider giving us another chance to provide you with a truly exceptional dining experience in the future.
    

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