Harry & Izzy's - Downtown

Harry & Izzy's - Downtown 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Ann

   Indiana8則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Brooklyn took great care of our party! Wonderful evening!
   

   Harry & Izzy's - Downtown已在今天回覆

   Hi Ann, Thank you for the kind words! We're so glad to hear Brooklyn took great care of your party and that you had a wonderful evening. We'll be sure to pass along your compliments—hope to see you again soon!
   

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2. T

   Tim

   Indiana2則評論

   4.0

   在1天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Superb service—when the waiter was available. It’s obvious they were short staffed. The ambiance and attention to detail were nice. The food was good but I was expecting a bit more.
   

   Harry & Izzy's - Downtown已在今天回覆

   Hi Tim, Thank you for the four-star rating and for sharing your experience. We're glad you enjoyed the ambiance, attention to detail, and the service when available—it means a lot. We’re sorry to hear that staffing levels affected your visit and that the food didn’t quite meet your expectations. Your feedback is valuable and helps us continue to improve in all areas. We hope to welcome you back soon for an even better experience.
   

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3. j

   jamie

   Indiana8則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our server Mr. Sam was awesome!! Very knowledgeable of the menu , and took great care of my group of 9 guest.
   

   Harry & Izzy's - Downtown已在今天回覆

   Thanks for visiting us, Jamie! We're astatic to hear that you and your group had a great time at Harry & Izzy's - Downtown. It's wonderful to know that Sam's knowledge of the menu made your dining experience even better. We strive to provide excellent service and it's heartening to hear that we met our goal. We can't wait to welcome you back for another fantastic experience!
   

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4. s

   shawn

   Indiana1則評論

   4.0

   在4天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our waiter was fantastic, can't stress this enough, he had our entire section of tables and kept up with everyone and was so kind and friendly.!
   

   Harry & Izzy's - Downtown已在今天回覆

   Hi Shawn, Thank you so much for your kind words! We're thrilled to hear that your server made such a positive impression and provided attentive, friendly service to your entire section. We’ll be sure to pass along your compliments—it’ll mean a lot. We’d love to know what we could have done to turn that four-star experience into a five-star one!
   

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5. V

   Veronica

   Unspecified1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   The food was amazing and the staff were very attentive.
   

   Harry & Izzy's - Downtown已在4天前回覆

   Hi Veronica, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both the food and our attentive staff. Your feedback truly motivates us to continue delivering exceptional experiences. We look forward to welcoming you back soon!
   

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6. P

   Pia

   Indiana1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Everything was on point. I had the lunch parlay and it was a great combo. My friend had finished the mini marathon and slayed a prime burger! Elmo Colas for the win too. A fantastic post race lunch before a Fever game. Service was fantastic. A perfect way to spend an Indiana Saturday in the month of May!
   

   Harry & Izzy's - Downtown已在5天前回覆

   Hi Pia, We're thrilled to hear that you enjoyed your lunch at Harry & Izzy's - Downtown! It's great to know that our parlay and prime burgers hit the mark for you and your friend. We're also glad that you had a fantastic post-race lunch, before enjoying the game. Your kind words about our service are much appreciated! We can't wait to welcome you back for another great dining experience. Hope you had a great time at the Fever game! Best, The Management Team
   

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7. S

   Scot

   Indiana1則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Food was great! Love the sliders and shrimp cocktail. Not a fan of the mango iced tea. Need regular tea as an option. Great server and service.
   

   Harry & Izzy's - Downtown已在6天前回覆

   Thanks for visiting us, Scot! Also thank you for the great review! We're so glad you loved the sliders and shrimp cocktail, and it's wonderful to hear our service stood out. We appreciate your feedback on the mango iced tea, and we’ll be sure to share it with our team. Looking forward to welcoming you back soon and making your next experience five-stars!
   

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8. R

   Robert

   Indiana1則評論

   3.0

   在7天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 1
   4. 氛圍 3

   The whole experience would have been fine, but it was tarnished by the service. With a tab over 450 bucks for 3 people, one would expect a level of service that matches it. That's not what we received. A list: Odered 3 shrimp cocktails. One each. Held up three fingers and said, "Shrimp ocktails all around." They delivered 1. Missed a most basic order. Promised bread. Had to remind him. Asked for butters pats. Had to remind him twice. Had to remind him to bring the wine menu. Twice. The wine I ordered from the list wasn't available. It was like H & I gave someone an apron and sent them into he dining room to figure it out . Also, they need to advise your staff on how to deliver plates. They placed their thumbs well onto the plate when delivering the entree and extra plates. IT WAS BAD! Finally, had to request the satus of the coffee that we ordered with our desserts. Came 5 minutes apart. H & I was a ritual for us over the race weekend for years. Never had we experienced such poor service. I just looked on the receipt. The server was not ready for prime time. I tipped him 20% anyway becasue I figure it's as much a leadership issue as poorly trained server. As for the plate placement, there were two other workers who were guilty of that. PS I just noticed at the bottom of the receipt: "Suggested Additional Tip" Are you serious?
   

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9. L

   Layla

   Louisville1則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Harry & Izzy’s is a staple for us when we visit Indy! The food is always phenomenal and service is just as good. Dan took care of us this visit and made sure everything was perfect as usual.
   

   Harry & Izzy's - Downtown已在6天前回覆

   Thank you for the wonderful feedback! We're honored to be a go-to spot for you when you're in Indy. It’s great to hear that both the food and service continue to impress—Dan will be thrilled to know he helped make your visit another great one. We can’t wait to welcome you back next time!
   

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10. A

    Anne VIP

    Los Angeles181則評論

    5.0

    在7天前用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Thank you for a lovely meal. Everything was wonderful from the food to our server, Sarah and the whole staff.
    

    Harry & Izzy's - Downtown已在7天前回覆

    Hi Anne, Thank you so much for your kind words! We're delighted to hear that you enjoyed everything—from the food to the service from Sarah and our team. We truly appreciate your support and look forward to welcoming you back soon! It was a pleasure meeting you! Save travels back to Seattle.
    

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