Harry & Izzy's - Downtown

Harry & Izzy's - Downtown reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ann

   Indiana8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brooklyn took great care of our party! Wonderful evening!
   

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2. T

   Tim

   Indiana2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Superb service—when the waiter was available. It’s obvious they were short staffed. The ambiance and attention to detail were nice. The food was good but I was expecting a bit more.
   

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3. j

   jamie

   Indiana8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Mr. Sam was awesome!! Very knowledgeable of the menu , and took great care of my group of 9 guest.
   

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4. s

   shawn

   Indiana1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was fantastic, can't stress this enough, he had our entire section of tables and kept up with everyone and was so kind and friendly.!
   

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5. V

   Veronica

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was amazing and the staff were very attentive.
   

   Harry & Izzy's - DowntownResponded 4 days ago

   Hi Veronica, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both the food and our attentive staff. Your feedback truly motivates us to continue delivering exceptional experiences. We look forward to welcoming you back soon!
   

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6. P

   Pia

   Indiana1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was on point. I had the lunch parlay and it was a great combo. My friend had finished the mini marathon and slayed a prime burger! Elmo Colas for the win too. A fantastic post race lunch before a Fever game. Service was fantastic. A perfect way to spend an Indiana Saturday in the month of May!
   

   Harry & Izzy's - DowntownResponded 5 days ago

   Hi Pia, We're thrilled to hear that you enjoyed your lunch at Harry & Izzy's - Downtown! It's great to know that our parlay and prime burgers hit the mark for you and your friend. We're also glad that you had a fantastic post-race lunch, before enjoying the game. Your kind words about our service are much appreciated! We can't wait to welcome you back for another great dining experience. Hope you had a great time at the Fever game! Best, The Management Team
   

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7. S

   Scot

   Indiana1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was great! Love the sliders and shrimp cocktail. Not a fan of the mango iced tea. Need regular tea as an option. Great server and service.
   

   Harry & Izzy's - DowntownResponded 6 days ago

   Thanks for visiting us, Scot! Also thank you for the great review! We're so glad you loved the sliders and shrimp cocktail, and it's wonderful to hear our service stood out. We appreciate your feedback on the mango iced tea, and we’ll be sure to share it with our team. Looking forward to welcoming you back soon and making your next experience five-stars!
   

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8. R

   Robert

   Indiana1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The whole experience would have been fine, but it was tarnished by the service. With a tab over 450 bucks for 3 people, one would expect a level of service that matches it. That's not what we received. A list: Odered 3 shrimp cocktails. One each. Held up three fingers and said, "Shrimp ocktails all around." They delivered 1. Missed a most basic order. Promised bread. Had to remind him. Asked for butters pats. Had to remind him twice. Had to remind him to bring the wine menu. Twice. The wine I ordered from the list wasn't available. It was like H & I gave someone an apron and sent them into he dining room to figure it out . Also, they need to advise your staff on how to deliver plates. They placed their thumbs well onto the plate when delivering the entree and extra plates. IT WAS BAD! Finally, had to request the satus of the coffee that we ordered with our desserts. Came 5 minutes apart. H & I was a ritual for us over the race weekend for years. Never had we experienced such poor service. I just looked on the receipt. The server was not ready for prime time. I tipped him 20% anyway becasue I figure it's as much a leadership issue as poorly trained server. As for the plate placement, there were two other workers who were guilty of that. PS I just noticed at the bottom of the receipt: "Suggested Additional Tip" Are you serious?
   

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9. L

   Layla

   Louisville1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Harry & Izzy’s is a staple for us when we visit Indy! The food is always phenomenal and service is just as good. Dan took care of us this visit and made sure everything was perfect as usual.
   

   Harry & Izzy's - DowntownResponded 6 days ago

   Thank you for the wonderful feedback! We're honored to be a go-to spot for you when you're in Indy. It’s great to hear that both the food and service continue to impress—Dan will be thrilled to know he helped make your visit another great one. We can’t wait to welcome you back next time!
   

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10. A

    Anne VIP

    Los Angeles181 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you for a lovely meal. Everything was wonderful from the food to our server, Sarah and the whole staff.
    

    Harry & Izzy's - DowntownResponded 7 days ago

    Hi Anne, Thank you so much for your kind words! We're delighted to hear that you enjoyed everything—from the food to the service from Sarah and our team. We truly appreciate your support and look forward to welcoming you back soon! It was a pleasure meeting you! Save travels back to Seattle.
    

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