Hard Rock Cafe - San Antonio

Food was great. Waitress was on point. Always checking on us even though she had a lot of tables. Host was friendly also.

We had a good time. The servings were a bit small but we had good service and good food.

When paying $35 for a steak that was not flavorful, dry and was delivered 10-15 minutes after the entire table was served their meals was very disappointing. It was a place my son was excited to celebrate his birthday. The server was wonderful and did her best with the kitchen fail.

Service was awesome and food was perfection. I would definitely recommend this location for a fun, casual date night.

I found a Caterpillar in my Caesar salad. Just a horrible experience.

We loved everything! From service to the food!

Service by Chelsea was great! Prices pretty high for burgers and nachos.

The food at the Hard Rock Cafe was excellent, Customer Service was a given (excellent) and the atmosphere was wonderful. Social Distancing was respected and done.
Try the Babyback Ribs they are to die for. (Delicious)

It's the Hard Rock Cafe! Consistent around the world. Food and drinks are generally very good - currently serving a limited menu. The staff is friendly and enthusiastic. Atmosphere a little lacking with all the COVID regulations but still a fun place to have dinner with the family. We ate downstairs in the bar area. There is also an outside area along the riverwalk, which gets busy and noisy, but a great place to people watch.

Check in staff wasn’t very friendly when we arrived. I put down that we were celebrating an anniversary, but nothing was done. Usually book here for the experience and we got stuck at a booth in the corner of the bar next to the kitchen doors with a view of the sanitizing station. Server was amazing, but the food was mediocre. Not worth the price and probably won’t return.

Great food, great COVID-19 protocols! Easy to reserve, easy to modify reservation and quick and friendly service.

It's Hard Rock. If you want quiet, go somewhere else. The energy, music and staff make the occasion very enjoyable. It's fun, relaxing and entertaining.

food was mediocre- nachos appetizer didnt taste great, hamburger patty overcooked, cesar salad- too much dressing. labor day weekend getaway occasion. we go to hard rocks whenever we can, houston and niagra falls hard rocks have great food. disappointed for the price. waitrss was nice. social distancing was happening

Freddie Mercury birthday celebration.

Service was great, food was great, lots of fun for our 6 year old!

Nice place to have time with family or friends. We love the drinks.

Really awesome place to have dinner. Waitress was really awesome. Due to the coronavirus it was not packed at all which kind of showed me the impact that this virus has on the restaurant industry because I know that the restaurant probably would have been packed at that time of day

What a great place to celebrate my 21st birthday! The food was amazing and the service was fantastic!! Everything was ready so quickly and the atmosphere was great!! I was familiar with all the music playing, which really helped me vibe with the restaurant staff and my friends the whole night!

It’s the Hard Rock! If you’ve never been to one, check it out.

Do not bother makging a reservation, it is pointless. Host and hostess are very rude. Waitresses must not work for tips, either.. will not return.

This Hard Rock just doesn't have anything exciting going on in the decor. We brought my 5 year old son thinking he would be excited about it, but there was basically nothing to see. The only thing that was even remotely cool to him was the guitar plate.

I'm fine paying a 2x premium for a basic burger if it comes with some visual entertainment and interest. But without it, I just don't even understand what I paid for.

Made reservation for 7 when we showed up they still made us wait 20 minutes to be seated. That wasnt bad but once we were seated it was 15 minutes until our waitress came by our table at that point she was very quick with us took our order and drink order at the same time. We then waited 5-10 minutes for drinks. Our food came and the steak was well undercooked. We did not see our waitress again until.she bought our check. All our drinks were empty no refills etc. Overall just a really bad experience.

Our waitress Roxy was very nice and attended to us quickly. Our food was served hot and fresh, the only concern we had was the breading on the chicken tenders that tasted different than before and were very greasy. I rate my overall experience a 4 stars because the price has gone up quite a bit, the taste is not as great as it was before and would definitely come back again for the service and inviting atmosphere.

Hard rock San Antonio was amazing couldn’t have asked for anything better!!!

Good food, but bad service & too expensive. Will not return.

The street level was closed, so I only got to see the River Walk level. It was very small, with little music memorabilia compared to other Hard Rocks I've been to. The service wasn't great, and the food was mediocre at best. I expected better for the price.

The food needs a lot of improvement. Way too expensive for poor quality food.
Waiter was good and did there best.

The wait was long, even with a reservation. However, we waited 45 minutes while others were waiting 2 hours. Once seated, service was speedy and food good.

Great experience and lunch right on the Riverwalk and within walking distance of most hotels. Everyone should experience Hard Rock Cafe at least once.

Celebrating 18 years

My visit went superbly. Wonderful service, food came out at appropriate times, and for a party of six, we hardly had to ask for anything. Almost perfect experience.

Great time and seated quick! Reservations were on point! No wait time on V-Day 🙌🏽

Kyle was our server and he did absolutely amazing! If anyone ever goes there, they definitely need to ask for him!

We had an amazing experience at the Hard Rock Cafe in SA! The food was perfect but the service by Kyle was excellent! He took care of us and made sure we had everything we needed for an amazing evening! On our next visit we will definitely ask for Kyle to be our server!!

I love to go to HRC, have been in many all over the world.
Sadly I have to say, that the service we got in San Antonio, was very bad. I think our server was Kenny. Not only had other server, had to take over drinks order but also give us sharing plates. The manager check on us, more about the food was good.
As we wanted to pay, we was waiting 10 minutes before Kenny pick up our check a other 10 minutes before we got it back. HRC was not busy that night 02/12
Yes I will return to HRC , it is just the place I love

They did not tell me that the restaurant was under construction. While the riverwalk part of the place was open the inside area was not decorated in their usual way. All of this could have been overlooked since the food was good but when we arrived, the person taking our name and seating us didn't act like they knew what she was doing. Later the manager I talked to said it was her first day. The end result was that they told OpenTable that we never showed up. We spent almost $100 for the 2 meals they said we didn't show up for. When I got a message from OpenTable that I didn't show up, I called the restaurant and talked to what they told me was a manager. They assured me that they would immediately notify OpenTable and correct the matter. Apparently OpenTable hasn't corrected the mistake yet.

In addition, I do not appreciate OpenTable lecturing me in an email about not showing up. The restaurants should be held responsible too. I have been with OpenTable for almost 10 years and have never missed or not showed up for my reservations. The same can't be said for the times that restaurants have lost my reservation until I showed them the confirmation and the multiple times I have been made to wait beyond my reservation time as they seated walk ins.

Nos trajeron costillas frías mal x eso

Great food and great beer to watch the superbowl!!

We had so much fun! We enjoyed the superbowl game and everyone was very attentive

Service was great. Food was just ok. Steaks we ordered were very tough