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Hard Rock Cafe - San Antonio, San Antonio, TX

Hard Rock Cafe - San Antonio

4.3
4.3
673 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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2 people

11:00 PM


Booked 6 times today
Private dining

Private dining

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View details

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am

  • Phone number

    (210) 224-7625

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Art Trevino

  • Catering

    Have a special occasion, but need delivery options, order Hard Rock Cafe for your next event or meeting! We have a lot of great options for any occasion https://www.ezcater.com/catering/pvt/hard-rock-cafe-san-antonio

  • Private party facilities

    "Treat your guests to an authentic Rockin’ experience by hosting your next event with us! This River Walk venue is perfect for a party of 20 or 600. Host your event on one of our three gorgeous patios or on a private dinner boat. In addition, you can rent out our entire Cafe for an epic bash!

  • Private party contact

    Hard Rock Sales & Marketing Department: (210) 800-8245

  • Neighborhood

    Downtown

  • Cross street

    N Presa St & Navarro St

  • Parking details

    South Bank Parking Lot

  • Public transit

    Closest parking lots are the South Bank Parking Lot and River Bend Parking Garage, which are privately owned and operated.

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine

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What 673 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.1Food
  • 4.4Service
  • 4.2Ambience
  • 4Value

NoiseEnergetic

Loved For

  • San Antonio

    Kid-friendly

  • San Antonio

    Hot spot

  • San Antonio

    Lively

  • San Antonio

    Kid-friendly

  • San Antonio

    Hot spot

  • San Antonio

    Lively

  1. JeradM

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food1service2ambience1
    Really sad to see such an iconic destination become what it is now. Received a mostly raw egg on a burger. When asked for it to be corrected the “Manager” stated that’s the way it’s supposed to be. The place was filthy the food was horrible. This manager needs to go if you want the doors to stay open. If not it will be closed within a year. Worst experience we have had in a restaurant in a long time. Y’all need to do better!

    Is this helpful?

  2. OpenTable Diner

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food2service3ambience3
    Very limited menu and the entrees aside from burgers and steaks are not very good.

    Is this helpful?

  3. kimmyk

    Houston

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4
    Food was very good and service was great. Music was a little loud (a lot) where we were sitting.

    Hard Rock Cafe - San AntonioResponded 5 days agothank you

    Is this helpful?

  4. oliviab

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on June 2, 2023

    overall5food5service5ambience5
    Best experience I have ever had at a Hard Rock, Server Taylor was outstanding. Her hospitality and training towards a new employee was impressive.

    Hard Rock Cafe - San AntonioResponded on June 2, 2023thank you

    Is this helpful?

  5. OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on June 1, 2023

    overall5food5service5ambience4
    Great food, friendly service and good portions of food

    Is this helpful?

  6. ROsie

    Belgium

    4 reviews

    1.0

    4 reviews

    Dined on May 27, 2023

    overall1food1service1ambience1
    We arrived to an underwhelming welcome, not typical hard rock style! The restaurant seemed more pop up style than an established venue. We sat outside and thankfully the bar next door had music to create an ambience. We ordered food and drinks after sharing one menu between 4 of us. Drinks took ages to arrive and then 50minutes after ordering and after going to find out where our food was our food was slammed onto the table, no cutlery was given and one napkin between 4 of us. Our steaks were over cooked, my sons chicken tenders over cooked and when we raised our concerns the wait staff shrugged and said the chef was new. We were glad to leave but won’t be back to HRC San Antonio.

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  7. LRiley

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on May 19, 2023

    overall4food3service5ambience5
    Great server who took an interest in making our time special. Beautiful location along the riverwalk. Loved that we could reserve a table outside so we didn't have to wait like so many of the walk up restaurants along the riverwalk.

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  8. Luiss

    1 review

    5.0

    1 review

    Dined on May 17, 2023

    overall5food5service5ambience5
    Great first time, will go back! We celebrated our daughter’s birthday and she loved it!

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  9. Albert

    1 review

    5.0

    1 review

    Dined on May 16, 2023

    overall5food5service5ambience4
    It was great! Service was great and even the music, but it was a bit too loud inside. I couldn’t really hear my partner speak to me

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  10. OpenTable Diner

    San Antonio

    2 reviews

    2.0

    2 reviews

    Dined on May 15, 2023

    overall2food2service2ambience4
    El servicio es muy lento, la chica que nos recibió me dijo que en que me podía ayudar? Es que más ? En buscarnos una mesa para nosotros cenar, habían suficientes mesas disponibles y nos hizo esperar bastante tiempo para sentarnos a pesar que nos vió con un bebé no le importó. La comida de mi esposo no tenía sabor y la mía pasada de condimento, otras veces hemos ido a este mismo Restaurante pero en otras localidades y todo ha sido Perfecto, creo que no tienen el personal adecuado para atender

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  11. WILLIAMJ

    Chicago

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food3service3ambience1
    I made my reservations via Open Table and asked to be seated outside. When we arrived, we were seated immediately which was nice, but even after I explained that we wanted to be seated outside the hostess was fairly unyielding and we were seated inside.

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  12. Austinite27

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food1service1ambience1
    Horrible service we sat there for a long time had to bother a waitress near by to ask who our server was. She looked annoyed and said it would be a minute we waited again until a new guy showed up took our order, the food was horrible not worth the money we spent. We have been to one in Florida so we thought the good and service would be good but I was totally wrong. Will not be back!!!

    Is this helpful?

  13. OpenTable Diner

    San Antonio

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food4service4ambience4
    The experience was good. The only complaint I have is that I made reservations and our party had to sit at 2 different tables. Better organization could have helped tremendously. I probably won’t go back.

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  14. Sallya

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food3service5ambience4
    Very loud atmosphere but great service. Not 100% all our chicken was fully cooked so be sure to look.

    Hard Rock Cafe - San AntonioResponded on May 15, 2023Thank you

    Is this helpful?

  15. EvelynK

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience4
    The food was delicious, the service was outstanding. It was a wonderful way to celebrate a bachelorette party. The noise level could have been a lot lower.

    Hard Rock Cafe - San AntonioResponded on May 15, 2023Thank you

    Is this helpful?

  16. Kevin

    1 review

    3.0

    1 review

    Dined on May 12, 2023

    overall3food2service4ambience2
    Was seated indoors next to outside door. Might as well have been seated in the heat outside because of the constant in and out of staff. The server was on point.

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  17. StevenM

    1 review

    5.0

    1 review

    Dined on May 4, 2023

    overall5food5service5ambience5
    Ate there recently with office staff. Chris was our waiter and he was awesome, timely and very nice—thanks for the great service!

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  18. Cogreen

    1 review

    5.0

    1 review

    Dined on May 3, 2023

    overall5food5service5ambience5
    Enjoyed the food and atmosphere! The music was too loud in the indoor dining room, so we moved to the patio.

    Is this helpful?

  19. TimothyB

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5
    Great service, great food! Great experience! Definitely will return for another awesome experience!

    Hard Rock Cafe - San AntonioResponded on May 2, 2023Thank you very much

    Is this helpful?

  20. MarcV

    1 review

    4.0

    1 review

    Dined on April 29, 2023

    overall4food3service4ambience3
    My family and I came here for a quick lunch. We have a 4 year old and the fact that the music and noise levels were pretty high worked out for us since our little one can be rambunctious. But if your kid is sound sensitive, be advised, It is loud in here. The service we recieved from Emily was great! She was attentive to our needs and she was working hard tending to other patrons. Kudos to her hard work ethic. It was greatly appreciated. The food was ok, nothing to write home about. I expected the food to be a bit better considering the prices, but I guess that's what happens when one comes in with high expectations. I ordered the BBQ pulled pork sandwhich with a side of slaw and french fries/cheese/bacon. It was ok, but not great. Would I recommend? Sure, I'd go again and try a different meal, perhaps a steak and try dining downstairs or on the riverwalk....its all about experiencing life, right.

    Hard Rock Cafe - San AntonioResponded on April 30, 2023thank you

    Is this helpful?

  21. MikeM

    Orlando

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2023

    overall5food4service5ambience3
    Great service always good atmosphere. Our server was AWESOME!

    Hard Rock Cafe - San AntonioResponded on April 24, 2023Thank you Mike

    Is this helpful?

  22. OpenTable Diner

    New England

    4 reviews

    3.0

    4 reviews

    Dined on April 22, 2023

    overall3food3service4ambience3
    Exactly what I expected. Service was quick and I am gluten free so had lots of options.

    Hard Rock Cafe - San AntonioResponded on April 24, 2023Thank you

    Is this helpful?

  23. OpenTable Diner

    San Antonio

    16 reviews

    5.0

    16 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5
    Great service…our waiter was fantastic and gave great service to our birthday trio and other party members.

    Hard Rock Cafe - San AntonioResponded on April 23, 2023Thank you - appreciate it!

    Is this helpful?

  24. AnthonyP

    1 review

    5.0

    1 review

    Dined on April 21, 2023

    overall5food5service5ambience5
    Great atmosphere and lively, our waitress was amazing!

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  25. KyleP

    San Antonio

    3 reviews

    5.0

    3 reviews

    Dined on April 20, 2023

    overall5food5service5ambience5
    One of the best burgers in town! Great memorabilia. Friendly staff!

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  26. Savvy

    1 review

    1.0

    1 review

    Dined on April 15, 2023

    overall1food1service1ambience4
    Horrible service and did not honor our request made weeks in advance. Food was horrible and chicken was rubbery. Not impressed but still left with a $30 for one meal. Choose another restaurant on the riverwalk.

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  27. Dave

    San Antonio

    32 reviews

    vip
    3.0

    32 reviews

    Dined on April 14, 2023

    overall3food4service4ambience2
    This Hard Rock is in need of upgrading. We have been to others but this was below par. Tables greasy and space getting old. Waitress was very good. Food was below par for brand. None of us having burgers could pick up. They immediately fell apart and had to be eaten with knife and fork. Tasted pretty good though. Order of ribs was enormous. Tasted good but half rack option would have been appreciated.

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  28. RonM

    Houston

    12 reviews

    4.0

    12 reviews

    Dined on April 12, 2023

    overall4food4service4ambience4
    They were short on people bussing tables and there were a lot of tables that stayed dirty until they were needed… not pretty.

    Hard Rock Cafe - San AntonioResponded on April 15, 2023Thank you Ron

    Is this helpful?

  29. OpenTable Diner

    Houston

    4 reviews

    vip
    3.0

    4 reviews

    Dined on April 12, 2023

    overall3food3service3ambience5
    The food was ok but not worth the price charged for it. The service was slow, and they were not that busy. I would recommend going somewhere else for a better meal.

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  30. KaitlynS

    Houston

    1 review

    1.0

    1 review

    Dined on April 9, 2023

    overall1food2service4ambience1
    Waitress was amazing. Food wasn’t that great. The bathroom was absolutely disgusting and the smell made me lose my appetite.

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  31. OpenTable Diner

    Tallahassee

    1 review

    5.0

    1 review

    Dined on April 7, 2023

    overall5food5service5ambience5
    We started out with a great server who’s name was Joseph! He was the main reason for five stars across the board. Then came our food which was delicious! After dinner we went into the gift shop where Steph greeted us and helped us through our entire transaction. She provided phenomenal customer service. Thank you Joseph and Steph for making our dinning experience memorable.

    Hard Rock Cafe - San AntonioResponded on April 8, 2023Appreciate the great review!

    Is this helpful?

  32. KARLAOF

    Las Vegas

    8 reviews

    4.0

    8 reviews

    Dined on April 6, 2023

    overall4food5service5ambience3
    La comida y el servicio muy buenos. Sin embargo aunque llegues con reservación. Te hacen esperar

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  33. JorgeO

    San Antonio

    6 reviews

    5.0

    6 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5
    The waiters were awesome and the food was quick and delicious

    Hard Rock Cafe - San AntonioResponded on April 2, 2023Thank you Jorge

    Is this helpful?

  34. OpenTable Diner

    Mexico City

    10 reviews

    5.0

    10 reviews

    Dined on March 27, 2023

    overall5food5service5ambience5
    Our waitress was the sweetest and nicest person ever! We enjoyed our dinner, sitting outside in front of the river walk was very nice! We ordered fajitas, nachos, burgers and it all was so yummy!

    Hard Rock Cafe - San AntonioResponded on March 29, 2023thank you

    Is this helpful?

  35. OpenTable Diner

    San Antonio

    1 review

    4.0

    1 review

    Dined on March 25, 2023

    overall4food3service5ambience4
    We ordered ribeye steaks. The waitress said the were cooked perfectly to standard. So I ordered medium it came medium rare. My mother order medium well and hers came out very well! She could hardly eat it. For $30 steak, we expected better. My daughter had the chicken strips and they weren’t burnt but they were over cooked.l so she didn’t finish them. Other than that, everything was good. Out waitress was outstanding! We did not complain to her….she was super sweet and had nothing to do with the way the food was cooked.

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  36. CiciB

    San Antonio

    1 review

    5.0

    1 review

    Dined on March 22, 2023

    overall5food5service5ambience5
    I love the music the food everything was amazing!

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  37. OpenTable Diner

    Tampa

    1 review

    1.0

    1 review

    Dined on March 21, 2023

    overall1food3service3ambience1
    The place reeked so bad we couldn’t stay there for more than five minutes.

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  38. KyleP

    San Antonio

    3 reviews

    5.0

    3 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5
    Great burgers and incredible view of the River Walk.

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  39. KellyC

    San Antonio

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food2service5ambience2
    Our server and the hostesses were absolutely fantastic 👌! The manager not the one who approved our reservation but another manager, said that even though we had a reservation that we would have to wait until a table became available for 13 people. If I had not shown up I would have been charged $130 dollars, but it was not important for him to honor my reservation. I am not a wealthy tourist I am a single mom who trying to give my daughter the birthday she wanted. I feel that he refused to honor my reservation because he thought we wouldn't be spending very much money. The food was Is mediocre at best The portions were tiny. I would not recommend Hard Rock Cafe San Antonio to anyone.

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  40. AnnaO

    Houston

    1 review

    5.0

    1 review

    Dined on March 17, 2023

    overall5food5service5ambience5
    Our servers were great. There was a shift changes but the server that was leaving took our order and didn’t leave until the other server took over.

    Hard Rock Cafe - San AntonioResponded on March 19, 2023Appreciate it very much

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Hard Rock Cafe - San Antonio offers takeout which you can order by calling the restaurant at (210) 224-7625.

Hard Rock Cafe - San Antonio is rated 4.3 stars by 673 OpenTable diners.

Hard Rock Cafe - San Antonio does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

11:00 PM


Booked 6 times today
Google Map for Hard Rock Cafe - San Antonio

111 W Crockett St, San Antonio, TX 78205

Additional information

  • Cross street

    N Presa St & Navarro St

  • Neighborhood

    Downtown

  • Hours of operation

    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    South Bank Parking Lot

  • Public transit

    Closest parking lots are the South Bank Parking Lot and River Bend Parking Garage, which are privately owned and operated.

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Executive chef

    Art Trevino

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine

  • Phone number

    (210) 224-7625

  • Catering

    Have a special occasion, but need delivery options, order Hard Rock Cafe for your next event or meeting! We have a lot of great options for any occasion https://www.ezcater.com/catering/pvt/hard-rock-cafe-san-antonio

  • Private party facilities

    "Treat your guests to an authentic Rockin’ experience by hosting your next event with us! This River Walk venue is perfect for a party of 20 or 600. Host your event on one of our three gorgeous patios or on a private dinner boat. In addition, you can rent out our entire Cafe for an epic bash!

  • Private party contact

    Hard Rock Sales & Marketing Department: (210) 800-8245

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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