Hard Rock Cafe - Orlando

4.5
1881 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Special menus

  • Kiss Me Under The Mistletoe Holiday Menu

    Nov 30, 2020 - Jan 3, 2021
    Enjoy a 2 or 3 course holiday meal! APP Choice of: CAESAR SALAD BRUSCHETTA/BLUE CHEESE CHOPPED SALAD ENTREE Choice of: FULL RACK BABY BACK RIBS w/ fries, slaw & ranch-style beans, BBQ GRILLED CHICKEN, GRILLED SALMON or NEW YORK STRIP STEAK & MUSHROOMS served w/ fries & veg, or MUSHROOM SWISS BURGER, SURF & TURF BURGER, LEGENDARY® BURGER or IMPOSSIBLE™ BURGER w/ fries DESSERT Choice of: HOLIDAY BROWNIE or ESPRESSO MARTINI

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1881 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.5
service
4.6
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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JM
vipJMan
New England
11 reviews
Dined 5 days ago
Overall4food4service4ambience4

We made a last minute reservation for 5 people and they accommodated us with the table we requested on the outside deck. The service was good and all of our party seemed to enjoy their food, which consisted of everything from burgers, to shrimp to Caeser salad. The music was loud, but it is the Hard Rock. I would recommend for mid-range meal.

KB
KatrinaB
1 review
Dined 6 days ago
Overall3food2service3ambience2

Was not impressed, and overpriced for the quality

BD
BethD
1 review
Dined 7 days ago
Overall5food5service5ambience5

We had a great waitress. She was vey enthusiastic and helpful. Food was great too.

JH
JeffH
1 review
Dined 7 days ago
Overall4food3service5ambience5

The food was pretty average. Everything else was great.

BB
BreanaB
Hawaii
1 review
Dined on November 26, 2020
Overall3food1service3ambience1

Very unimpressed with the quality of food and the protocols in place for Covid19. Our waitress removed her mask from her face to talk to us, she wore gloves which she used to touch all of our plates and drink cups multiple times. I was appalled quite honestly. This is the only restaurant we’ve been to that we felt uncomfortable with. We will not be back.

BZ
BrandiZ
1 review
Dined on November 26, 2020
Overall1food1service4ambience4

We ordered the spring rolls as an appetizer and they were frozen in the middle. Our sweet server said that's definitely not right. We get another order and they were still frozen in the middle. We gave up on them. My mom got the BBQ plate, the ribs were good but the pulled pork was below average. The beans and slaw were so bad that it had to be spat out. My teenage son ordered the macaroni with chicken. It was terrible. The chicken was dry and the macaroni was plain. My other teenage daughter ordered the chicken and fries. The chicken was edible but very dry. My husband and I ordered a hamburger they were good. It was disappointing that the apps and 3 of the 5 meals were below average. Unfortunately, we won't be going back. Universal has too many good resultants for us to go to. The server was really nice though and we made sure to tip her well because it's not her fault the food was bad.

SP
SuzanneP
Orlando
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Great food! Fast service. Our waiter Lewis was awesome.

OT
OpenTable Diner
1 review
Dined on November 26, 2020
Overall4food4service5ambience3

Went for Thanksgiving dinner and to celebrate a birthday. Wait staff learned of birthday and all signed a card, gave a free gift from the “rock shop” and a free Sunday. Made my 7 year olds day!

B
Brom
Orlando
1 review
Dined on November 26, 2020
Overall3food2service5ambience5

Ambiance extraordinare! Waitstaff beyond helpful! Food.. I’ve had better. Went for Thanksgiving dinner & wasn’t exactly the best. First of All the mashed potatoes were sweet potatoes, not traditional mashed potatoes. The hurricane we ordered from the bar tasted like the alcohol was rubbing alcohol. However, our waitress got us other drinks in its place & was very attentive & extremely nice! So all in all, we enjoyed ourselves.

OT
OpenTable Diner
1 review
Dined on November 25, 2020
Overall4food5service5ambience3

The wait staff was amazing! Our food and drinks were delicious. My only issue is the ambiance. The restaurant is a bit dated and needs to be redone.

NO
NOLAGirl
San Antonio
12 reviews
Dined on November 23, 2020
Overall5food5service5ambience5

Server was perfect! Food is what you expect at Hard Rock. Didn't like paying $26 to park to have dinner.

Hard Rock Cafe - Orlando
Responded on November 24, 2020

Hi NOLAGirl! Glad you had a good time during your visit. We look forward to having you back soon...by the way, Universal does not charge for parking after 6:00 pm. You Rock!! Jeff

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FP
FatPlimerius
1 review
Dined on November 21, 2020
Overall1food5service4ambience1

There were literally 0 social distancing and safety measures enforced at the front of the restaurant. Tables were not spread out, either. Pretty much right on par with the rest of all of Universal right now- poor.

NG
NahuelG
New York Area
3 reviews
Dined on November 20, 2020
Overall5food5service5ambience5

Outstanding. We went twice and ordered the bbq bacon cheeseburger and impossible burger.

N
Nayecc
Richmond
2 reviews
Dined on November 20, 2020
Overall5food5service5ambience5

Everything was great. They were following all the covid precautions and the service and food was outstanding. Love the family bundles, hope they keep it as a regular in their menu.

Hard Rock Cafe - Orlando
Responded on November 24, 2020

Hi Nayecc! Thanks for the kind words. We take a lot of pride in all the covid precautions we have put in place. We appreciate you noticing. You Rock!! Jeff

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FM
FedericoM
1 review
Dined on November 16, 2020
Overall5food5service5ambience5

Pasamos una noche genial! Muy buena comida, ambientación y atención!!!

Hard Rock Cafe - Orlando
Responded on November 20, 2020

Hola FedericoM Gracias por la excelente reseña. Nos alegra saber que disfrutó de la comida y el ambiente. ¡¡Tú Molas!! Jeff

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OT
OpenTable Diner
1 review
Dined on November 16, 2020
Overall5food4service5ambience5

Loved it, always go here when in town.

Hard Rock Cafe - Orlando
Responded on November 17, 2020

Hi Thanks for the great review and rating. You Rock!! Jeff

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SH
StephenH
1 review
Dined on November 15, 2020
Overall5food5service5ambience5

After a long day at the parks, the HRC hit the spot! The burgers were amazing, fries hot and crispy - and the BBQ ribs were fall off the bone good. Service was amazing!

Hard Rock Cafe - Orlando
Responded on November 20, 2020

Hi StephenH! Thanks so much for the excellent review! Glad we could help out after a long day in the parks. You Rock!! Jeff

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a
vipaswi
Orlando
12 reviews
Dined on November 14, 2020
Overall1food3service5ambience5

This was my first time eating at Hard Rock Cafe in years! I had a Gift Card, so I thought that I would try it out during my visit to Universal Orlando. The COVID-19 precautions that this restaurant has taken were incredible - they can't be beat. I really felt safe, and I was surprised and impressed that they partnered with ECOLAB to help. It really showed that they took the experience to the next level, SAFE + SOUND. Our server was fantastic. However, I was disappointed with my check and payment. I am a Universal Orlando Annual Passholder - however, they were unable to add the AP discount to my order. I was also disappointed that you cannot leave gratuity if you pay with a Gift Card - which is really odd, and something that Hard Rock Cafe should look into!

OT
OpenTable Diner
Houston
4 reviews
Dined on November 12, 2020
Overall5food5service5ambience5

Great server!

JP
JadeP
1 review
Dined on November 11, 2020
Overall5food5service5ambience4

Awesome staff, awesome good and even better drinks 🍻
Little spendy but definitely fair for where we are at and the quality.

M
Minnie
Raleigh
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

Very comfortable and upbeat atmosphere. Fun filled and delicious food.

SM
SheylaM
1 review
Dined on November 6, 2020
Overall4food3service5ambience4

Service was great, everyone was very polite and accommodating. The downside was the food. You’re literally better off getting food somewhere else. I got a burger, nothing special but for $20, it was no different from other chains. My sister got the twisted Mac and cheese, chicken was dry, and cheese was not really good. It’s nice scenery with the floating pink car, but not worth the price.

OT
OpenTable Diner
Miami
1 review
Dined on October 31, 2020
Overall5food5service5ambience5

The ribs were out of this world. All the food was amazing.

M
Mario
1 review
Dined on October 31, 2020
Overall5food5service5ambience5

Server was friendly and efficient. The family platter was a great value. We ordered the chicken Parmesan and it fed 3.

CR
CindyR
1 review
Dined on October 30, 2020
Overall5food5service5ambience5

Epic!! We had a great cheeseburger deal & service was awesome even on a busy night.

MA
MykelleA
1 review
Dined on October 29, 2020
Overall5food4service5ambience5

Great food! Great environment!! Mary was amazing!

Hard Rock Cafe - Orlando
Responded on November 1, 2020

Hi MykelleA! Thanks for the great review and awesome 5 star rating. You Rock!! Jeff

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GS
GennySM
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Everything was perfect 👌
Fantastic customer service

GR
GinaR
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Our server was excellent, friendly and quick! Love that place!

CR
CR1016
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

We had reservations and they seated us promptly. Our server was great and made us all laugh. The food was good and memorabilia was fun to look at.

Hard Rock Cafe - Orlando
Responded on October 26, 2020

Hi CR1016! Thanks for the kind words in your great review. You Rock!!! Jeff

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JS
JimS
Dallas
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

Great service from our server Michelle who took care of us as well as Kodi who served us in the shop after our meal. Really went above and beyond and made us feel valued customers.

DK
DianeK
1 review
Dined on October 17, 2020
Overall4food5service3ambience4

Pretty loud and restrooms are 25 steps downstairs, not ideal

JB
JamesB
1 review
Dined on October 17, 2020
Overall5food4service5ambience4

Our server was exceptional. Tell her, the couple from 21 years ago.

b
vipbubblieclc
Jacksonville
11 reviews
Dined on October 17, 2020
Overall3food1service1ambience2

The food was bad at best (and this is not our first time there), the service was ok though condescending, and the overall ambiance lacks the fun that one would expect at a hard rock.

OT
OpenTable Diner
Tampa
2 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

We always love eating here when we visit Universal. It has a huge variety for all our family (my daughter is vegetarian, my su and is not). The food is fabulous and the wait staff is always energetic and helpful!

OT
OpenTable Diner
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Brooke the waitress was very nice and informative

ST
SusanneT
1 review
Dined on October 15, 2020
Overall4food4service4ambience4

The food and service was good. Definitely will be back

AW
AnnW
1 review
Dined on October 15, 2020
Overall5food5service5ambience3

Love hard rock. Food always good. Always know what to expect

OT
vipOpenTable Diner
Minneapolis
1 review
Dined on October 15, 2020
Overall4food4service4ambience5

Wish there was local beers available

OT
OpenTable Diner
1 review
Dined on October 14, 2020
Overall5food5service5ambience5

Excelente los servicio los empleados los meseros muy atentos.
Recomendado 1000%

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OT
OpenTable Diner
Charleston
1 review
Dined on October 14, 2020
Overall3food5service2ambience5

Food was really good. The server seemed very annoyed and anxious. She was slow and got our order wrong.

FAQs

Hard Rock Cafe - Orlando offers takeout which you can order by calling the restaurant at (407) 351-7625.

Hard Rock Cafe - Orlando is rated 4.5 stars by 1881 OpenTable diners.

Hard Rock Cafe - Orlando does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.