Hard Rock Cafe - New Orleans

4.2
263 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Proof of vaccination required to dine indoors
What 263 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.2
service
3.9
ambience
3.9
value
Noise · Moderate
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KZ
KarlaZ
1 review
Dined 3 days ago
Overall5food5service5ambience5

Excellent place!! Spend Wonderful time with my family

MI
vipMIKES
Houston
39 reviews
Dined on November 21, 2021
Overall3food4service4ambience1

Unpleasant odor wafting thru the restaurant ruined to evening…

GB
GinaB
1 review
Dined on November 8, 2021
Overall5food5service5ambience5

Went for lunch, very enjoyable experience. Would highly recommend this place!

T
Tac12
Cincinnati
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Service was great and food was delicious. We had nachos and chicken tenders. Great value!

LH
LindaH
Philadelphia
1 review
Dined on October 22, 2021
Overall5food4service5ambience4

Server was great. DJ was a bit loud.

BV
BettyV
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Had a great time. Went there for my birthday. We had reservations for 10. They were all set up and ready for us . Food was awsome. They treated me like a queen. Had fun and felt very special. Dabby works in the rock shop, she is awesome. The manager was very friendly. Best Hard Rock ever!!! A must visit, for sure!!!!

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 22, 2021
Overall1food1service2ambience3

All I ordered was sliders and the hurricane drink the sliders were salty

C
China
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

The food and drink was delicious, and the service and noise level was Fantastic.

OT
OpenTable Diner
1 review
Dined on July 31, 2021
Overall5food4service5ambience5

Outstanding service! Great hostess, waitress, and manager. Good food. Always neat decor. Would return.

W
Whit
1 review
Dined on July 30, 2021
Overall3food2service2ambience3

Not going to lie it took forever for the food. It seemed there was only a couple people for the wait staff so that could be why. The food was nothing to write home about.

OT
OpenTable Diner
Las Vegas
5 reviews
Dined on July 29, 2021
Overall1food2service1ambience3

Shelby is the worst waiter ever. He literally walked by our table for 10 minutes before taking our drink order. He was also rude when we placed our order.
The food came out cold and the value was not worth the money. I could tell why the place was not full. Shelby is definitely a negative factor.

LB
LindaB
1 review
Dined on July 28, 2021
Overall1food3service2ambience2

The first time I went in I was lied to about reservations and when I finally got one I got a text message an hour and thirty minutes early to come in then because they closed earlier than advertised. The hostess/manager had a bad attitude when we e got there. When we sat down the bartender came over right away. She was very pleasant. Took our drink orders and brought them right back. She took our food order and put it in. Our appetizers came out right away but our entrees never did. After waiting 35 minutes we just said forget it paid for what we had and left. The manager never came out to apologize or say anything at all.

R
Rorocks03
Tallahassee
7 reviews
Dined on July 28, 2021
Overall2food2service2ambience2

Below average all around

DZ
DavidZ
1 review
Dined on July 26, 2021
Overall5food5service5ambience5

I loved the reservation system. We walked right in and were seated almost immediately. Our server was attentive and made sure we were taken care of.

EM
EvaM
1 review
Dined on July 25, 2021
Overall5food5service4ambience5

Great food, beautiful decor in restaurant. Service was good but could’ve been better, as we had to wait long periods of time for drinks and food

OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall2food5service2ambience5

Our server was the bartender. She wasn’t able to really get to our table so we had so so service. She was friendly but very swamped with the bar and our table. Poor choice on the management to do that to the poor girl.

CE
vipChrisE
Cincinnati
6 reviews
Dined on July 21, 2021
Overall2food2service2ambience1

Short staffed - small menu - draft beer all tasted off. 2/10 would not recommend !!

JC
JenniferC
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

The ambience was great and the food was delicious! Menu is pretty limited, though, and prices a little high

AD
AutumnD
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

Our server was fantastic. She always checked in and it was a pleasant evening.

s
stanjoes
New York Area
2 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Everything was great...

Food, Server, Staff, Management was amazing. Thank You !

TR
TatianaR
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

I had a wonderful timer and the food was delicious! Thank you

SS
SkyeS
New Orleans
4 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

Wonderful experience. Our waitress was so nice and friendly. Food was amazing!

OT
vipOpenTable Diner
Philadelphia
6 reviews
Dined on July 9, 2021
Overall3food3service4ambience4

Food was ok, over priced and not a lot of selections.

NJ
NoelleJ
1 review
Dined on July 9, 2021
Overall4food4service4ambience5

Good good and service. A little pricy especially for a burger.

s
sharon
1 review
Dined on July 4, 2021
Overall5food5service5ambience5

I had my birthday dinner here, and the host was so nice and really made me feel seen. Literally.

AS
AlishaS
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

The server was excellent and the food was delicious!

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall4food3service3ambience3

Waiting never came over to take any type of order from us. Finally after 20 minutes the bartender saw that no one came to take our order so she took care of us, she was great.

JC
vipJohnC
Philadelphia
74 reviews
Dined on June 25, 2021
Overall4food4service4ambience3

Our waitress, whose name escapes me now, was a "rookie" and we were a party of six. She was VERY pleasant and did her utmost to accommodate. Kudos to her. If everyone had her attitude, we would all be better off. The food was what one would expect. Everyone enjoyed their meal.

The service was not fast, but that is to be expected at 6:30 on Saturday evening at this location. No one had any complaints.

MM
MichaelM
Richmond
1 review
Dined on June 20, 2021
Overall1food1service1ambience2

Had to give food one star even though we left because of how bad the service was before we even ordered!

CT
CindyT
New Orleans
1 review
Dined on June 16, 2021
Overall5food5service5ambience5

Great food! Great service! Happy Anniversary fellow 50 year-old!

OT
OpenTable Diner
1 review
Dined on June 14, 2021
Overall5food5service5ambience5

Great all around experience

OT
OpenTable Diner
1 review
Dined on June 14, 2021
Overall5food5service5ambience5

WONDERFUL EXPERIENCE!!
FANTASTIC TIME!!

JG
JenniferG
Central Coast
2 reviews
Dined on June 5, 2021
Overall4food5service5ambience5

When you eat at Hard Rock Cafe you get the typical Hard Rock experience, just with the local flare. Having eaten at many Hard Rock locations over the years, New Orleans is no different. I had the steak salad, which was fabulous. I devoured every bit of it. My husband had a hamburger with the GF bun. He said that the bun was one of the best he has had. As for pricing of the food? You are paying for the experience and the Hard Rock name. You can get just as good food elsewhere for less. Our server was wonderful. The lady working the gift shop was helpful. I would recommend Hard Rock Cafe to anyone who is a fan of Hard Rock.

OT
OpenTable Diner
Cincinnati
1 review
Dined on June 3, 2021
Overall1food2service1ambience1

Nothing spectacular about the food (although not unexpected with a chain restaurant). The service made the experience absolutely awful! Our server was very rude to not only her customers, but also her coworkers. She seemed like she was in a rush the whole time, yet couldn’t bring drinks or our checks that we asked for multiple times. Overall, wouldn’t have been a bad experience if the staff was friendly.

AK
AnnaK
1 review
Dined on June 3, 2021
Overall4food4service4ambience5

Fun atmosphere, would come again to visit. Great jams!

OT
OpenTable Diner
New Orleans
1 review
Dined on June 3, 2021
Overall2food2service3ambience4

You're paying for the ambiance. The food is definitely not worth the price. If you're visiting New Orleans, don't waste your money here. Just eat local.

JG
JakeGirl
Los Angeles
1 review
Dined on June 2, 2021
Overall4food5service4ambience4

Food was good. Our original waiter ended up with a big group and service wasn’t great to start off. Because of COVID there wasn’t a lot waitstaff. Fortunately, the other waiter stepped in, and even the manager, to make sure we got better service.

BO
vipBobbieO
2 reviews
Dined on May 30, 2021
Overall1food1service1ambience1

The hostess cut me off said they don’t have availability even though I told her I had reservations. She went to sit us the table was dirty she tried another same thing dirty. Told us she will clean it off and never came back. Someone cleaned it off my party sat and I went to hostess station to get silverware and menu and the operations manager told us he couldn’t seat us. I explained we had reservations so he was like oh ok sit here. Food was horrible, cold and bland. We asked for a sweet tea refill it took over 20 minutes and finally got Dave the operations manager over to get it and told him about our food and service he was like forget it your meal is free. Worst Hard Rock experience we have ever had world wide!

OT
OpenTable Diner
New York Area
3 reviews
Dined on May 28, 2021
Overall5food5service5ambience5

Dan the manager was pretty awesome and welcoming.

OT
OpenTable Diner
1 review
Dined on May 28, 2021
Overall2food2service1ambience2

The waitress messed up our entire check and tried to pocket $30 cash as a tip that we were trying to use to go towards the bill. The entire experience was a nightmare

FAQs

You can order delivery directly from Hard Rock Cafe - New Orleans using the Order Online button. Hard Rock Cafe - New Orleans also offers takeout which you can order by calling the restaurant at (504) 529-5617.

Hard Rock Cafe - New Orleans is rated 4.2 stars by 263 OpenTable diners.

Hard Rock Cafe - New Orleans does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - New Orleans