Hard Rock Cafe - New Orleans

I love Hard Rock cafes, because I am a rock lover. I am not impressed with their food, though; I just go because i like their memorabilia and souvenirs hence I don’t always eat there. I’m almost sure they were understaffed so service wasn’t great but I totally understand that. We had the Surf and Turf burger with the impossible meat patty, but it wasn’t kinda disappointing.

by far the worst food in a HardrockCafe !

We ate here before a bowl game. Everything was great. Our server was super friendly and understanding (3 kids). The food was really good.

We looked for a place that was friendly for teens on NYE. The food was average but tasty, but that was pretty much what we expected. Our server was very friendly, professional and attentive (Jolee - might be spelling it incorrectly) and the manager checked in on us and was really nice. Drinks and desserts were great. We enjoyed watching the old MTV music videos on some of the screens. Overall, a nice experience and a team that was really working hard and doing a good job.

Service outstanding. Not many food choices but enough for a decent family meal.

New Years food was terrible and the price and value was unacceptable

Appetizers and drink excellent, entree are nothing to write home about. We were a large group and all got burgers of different sorts

Food I ordered was great!! Seasoning had a nice Cajun zing to it made my meal great and couldn't go wrong with my Hurricane drink. Overall had a great meal, definitely reserve your table or your not getting in.

Table was ready for us on a busy evening. Service was quick and drinks were above average.

Limited menu choices. Menu’s themselves need replacing.

Great Christmas lunch

Waited 30 minutes after ordering for our beverages to be brought to us 45 minutes for the food. Complained to manager and he personally attended to us afterwards. It was not particularly busy but they must have been low on staff.

It was horrendous….. food cold ….no service ….. staff just hanging around yawning like you were boring them …. NEVER AGAIN

Nice environment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Food was good tonight and my tea glass was refilled. I are there the night before I would say don’t sit at the bar to eat, the service is real slow. I did get some else’s bill and got charged for the other bill. When I showed our server we then got charged for our bill. Allegedly the wrong charge will go away. So I have to monitor my account and wait and see. This was stressful I guess that’s why I forgot my coat. I realized it after they closed and they didn’t open back up before I had to catch my plane. I started thinking they have my phone number and knew where I sat, why didn’t they call me? Just lower your expectations for a normal hard rock and you will be fine.

Felt like our server was trying to rush us out the door.

Excellent place!! Spend Wonderful time with my family

We really enjoyed our Thanksgiving meal at Hard Rock. Super friendly staff and great food made for a fantastic afternoon

Unpleasant odor wafting thru the restaurant ruined to evening…

Went for lunch, very enjoyable experience. Would highly recommend this place!

Service was great and food was delicious. We had nachos and chicken tenders. Great value!

Tell the GM, Paul that Matt sent you. He’s an awesome guy.

Server was great. DJ was a bit loud.

Had a great time. Went there for my birthday. We had reservations for 10. They were all set up and ready for us . Food was awsome. They treated me like a queen. Had fun and felt very special. Dabby works in the rock shop, she is awesome. The manager was very friendly. Best Hard Rock ever!!! A must visit, for sure!!!!

All I ordered was sliders and the hurricane drink the sliders were salty

The food and drink was delicious, and the service and noise level was Fantastic.

Outstanding service! Great hostess, waitress, and manager. Good food. Always neat decor. Would return.

Not going to lie it took forever for the food. It seemed there was only a couple people for the wait staff so that could be why. The food was nothing to write home about.

Shelby is the worst waiter ever. He literally walked by our table for 10 minutes before taking our drink order. He was also rude when we placed our order.
The food came out cold and the value was not worth the money. I could tell why the place was not full. Shelby is definitely a negative factor.

The first time I went in I was lied to about reservations and when I finally got one I got a text message an hour and thirty minutes early to come in then because they closed earlier than advertised. The hostess/manager had a bad attitude when we e got there. When we sat down the bartender came over right away. She was very pleasant. Took our drink orders and brought them right back. She took our food order and put it in. Our appetizers came out right away but our entrees never did. After waiting 35 minutes we just said forget it paid for what we had and left. The manager never came out to apologize or say anything at all.

Below average all around

I loved the reservation system. We walked right in and were seated almost immediately. Our server was attentive and made sure we were taken care of.

Great food, beautiful decor in restaurant. Service was good but could’ve been better, as we had to wait long periods of time for drinks and food

Our server was the bartender. She wasn’t able to really get to our table so we had so so service. She was friendly but very swamped with the bar and our table. Poor choice on the management to do that to the poor girl.

Short staffed - small menu - draft beer all tasted off. 2/10 would not recommend !!

The ambience was great and the food was delicious! Menu is pretty limited, though, and prices a little high

Our server was fantastic. She always checked in and it was a pleasant evening.

Everything was great...

Food, Server, Staff, Management was amazing. Thank You !

I had a wonderful timer and the food was delicious! Thank you

Wonderful experience. Our waitress was so nice and friendly. Food was amazing!