Hard Rock Cafe - New Orleans

4.1
281 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Experiences

  • Big Game Sunday Bundle

    $130.39 per person

    Feb 13, 2022 only

    Enjoy our Big Game Bundle Menu which serves 4-10 guests: Classic Nachos, Wings, Baby Back Ribs, All American and Buffalo Style Sliders, Tupelo Chicken Tenders, Onion Ring Tower and Seasoned Fries.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 281 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
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DR
DianaR
1 review
Dined on January 2, 2022
Overall4food3service4ambience5

I love Hard Rock cafes, because I am a rock lover. I am not impressed with their food, though; I just go because i like their memorabilia and souvenirs hence I don’t always eat there. I’m almost sure they were understaffed so service wasn’t great but I totally understand that. We had the Surf and Turf burger with the impossible meat patty, but it wasn’t kinda disappointing.

OT
OpenTable Diner
Charleston
1 review
Dined on January 1, 2022
Overall1food1service2ambience3

by far the worst food in a HardrockCafe !

OT
OpenTable Diner
Austin
6 reviews
Dined on January 1, 2022
Overall5food5service5ambience5

We ate here before a bowl game. Everything was great. Our server was super friendly and understanding (3 kids). The food was really good.

D
vipDogger2270
Chicago
34 reviews
Dined on December 31, 2021
Overall4food3service4ambience4

We looked for a place that was friendly for teens on NYE. The food was average but tasty, but that was pretty much what we expected. Our server was very friendly, professional and attentive (Jolee - might be spelling it incorrectly) and the manager checked in on us and was really nice. Drinks and desserts were great. We enjoyed watching the old MTV music videos on some of the screens. Overall, a nice experience and a team that was really working hard and doing a good job.

OT
OpenTable Diner
Orlando
2 reviews
Dined on December 31, 2021
Overall5food4service5ambience5

Service outstanding. Not many food choices but enough for a decent family meal.

OT
OpenTable Diner
1 review
Dined on December 31, 2021
Overall1food1service3ambience1

New Years food was terrible and the price and value was unacceptable

F
Freeman
Nashville
4 reviews
Dined on December 31, 2021
Overall3food3service4ambience4

Appetizers and drink excellent, entree are nothing to write home about. We were a large group and all got burgers of different sorts

R
Rainman
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

Food I ordered was great!! Seasoning had a nice Cajun zing to it made my meal great and couldn't go wrong with my Hurricane drink. Overall had a great meal, definitely reserve your table or your not getting in.

OT
OpenTable Diner
Miami
1 review
Dined on December 26, 2021
Overall5food5service5ambience4

Table was ready for us on a busy evening. Service was quick and drinks were above average.

RP
RobertP
San Francisco
3 reviews
Dined on December 25, 2021
Overall3food3service4ambience3

Limited menu choices. Menu’s themselves need replacing.

a
vipallen
New Orleans
66 reviews
Dined on December 25, 2021
Overall4food4service4ambience4

Great Christmas lunch

WD
WilliamD
New Orleans
1 review
Dined on December 21, 2021
Overall2food3service1ambience4

Waited 30 minutes after ordering for our beverages to be brought to us 45 minutes for the food. Complained to manager and he personally attended to us afterwards. It was not particularly busy but they must have been low on staff.

OT
OpenTable Diner
London
2 reviews
Dined on December 19, 2021
Overall1food1service1ambience1

It was horrendous….. food cold ….no service ….. staff just hanging around yawning like you were boring them …. NEVER AGAIN

BM
BillM
1 review
Dined on December 5, 2021
Overall5food5service5ambience5

Nice environment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on December 3, 2021
Overall4food5service4ambience4

Food was good tonight and my tea glass was refilled. I are there the night before I would say don’t sit at the bar to eat, the service is real slow. I did get some else’s bill and got charged for the other bill. When I showed our server we then got charged for our bill. Allegedly the wrong charge will go away. So I have to monitor my account and wait and see. This was stressful I guess that’s why I forgot my coat. I realized it after they closed and they didn’t open back up before I had to catch my plane. I started thinking they have my phone number and knew where I sat, why didn’t they call me? Just lower your expectations for a normal hard rock and you will be fine.

NB
NickB
New Orleans
1 review
Dined on December 3, 2021
Overall3food3service2ambience3

Felt like our server was trying to rush us out the door.

KZ
KarlaZ
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

Excellent place!! Spend Wonderful time with my family

BW
BrentW
Denver
2 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

We really enjoyed our Thanksgiving meal at Hard Rock. Super friendly staff and great food made for a fantastic afternoon

MI
vipMIKES
Houston
39 reviews
Dined on November 21, 2021
Overall3food4service4ambience1

Unpleasant odor wafting thru the restaurant ruined to evening…

GB
GinaB
1 review
Dined on November 8, 2021
Overall5food5service5ambience5

Went for lunch, very enjoyable experience. Would highly recommend this place!

T
Tac12
Cincinnati
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Service was great and food was delicious. We had nachos and chicken tenders. Great value!

OT
vipOpenTable Diner
Washington DC
5 reviews
Dined on October 27, 2021
Overall5food5service5ambience5

Tell the GM, Paul that Matt sent you. He’s an awesome guy.

LH
LindaH
Philadelphia
2 reviews
Dined on October 22, 2021
Overall5food4service5ambience4

Server was great. DJ was a bit loud.

BV
BettyV
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Had a great time. Went there for my birthday. We had reservations for 10. They were all set up and ready for us . Food was awsome. They treated me like a queen. Had fun and felt very special. Dabby works in the rock shop, she is awesome. The manager was very friendly. Best Hard Rock ever!!! A must visit, for sure!!!!

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 22, 2021
Overall1food1service2ambience3

All I ordered was sliders and the hurricane drink the sliders were salty

C
China
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

The food and drink was delicious, and the service and noise level was Fantastic.

OT
OpenTable Diner
1 review
Dined on July 31, 2021
Overall5food4service5ambience5

Outstanding service! Great hostess, waitress, and manager. Good food. Always neat decor. Would return.

W
Whit
1 review
Dined on July 30, 2021
Overall3food2service2ambience3

Not going to lie it took forever for the food. It seemed there was only a couple people for the wait staff so that could be why. The food was nothing to write home about.

OT
OpenTable Diner
Las Vegas
5 reviews
Dined on July 29, 2021
Overall1food2service1ambience3

Shelby is the worst waiter ever. He literally walked by our table for 10 minutes before taking our drink order. He was also rude when we placed our order.
The food came out cold and the value was not worth the money. I could tell why the place was not full. Shelby is definitely a negative factor.

LB
LindaB
1 review
Dined on July 28, 2021
Overall1food3service2ambience2

The first time I went in I was lied to about reservations and when I finally got one I got a text message an hour and thirty minutes early to come in then because they closed earlier than advertised. The hostess/manager had a bad attitude when we e got there. When we sat down the bartender came over right away. She was very pleasant. Took our drink orders and brought them right back. She took our food order and put it in. Our appetizers came out right away but our entrees never did. After waiting 35 minutes we just said forget it paid for what we had and left. The manager never came out to apologize or say anything at all.

R
Rorocks03
Tallahassee
7 reviews
Dined on July 28, 2021
Overall2food1service1ambience2

Below average all around

DZ
DavidZ
1 review
Dined on July 26, 2021
Overall5food5service5ambience5

I loved the reservation system. We walked right in and were seated almost immediately. Our server was attentive and made sure we were taken care of.

EM
EvaM
1 review
Dined on July 25, 2021
Overall5food5service4ambience5

Great food, beautiful decor in restaurant. Service was good but could’ve been better, as we had to wait long periods of time for drinks and food

OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall2food5service2ambience5

Our server was the bartender. She wasn’t able to really get to our table so we had so so service. She was friendly but very swamped with the bar and our table. Poor choice on the management to do that to the poor girl.

CE
vipChrisE
Cincinnati
6 reviews
Dined on July 21, 2021
Overall2food2service2ambience1

Short staffed - small menu - draft beer all tasted off. 2/10 would not recommend !!

JC
JenniferC
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

The ambience was great and the food was delicious! Menu is pretty limited, though, and prices a little high

AD
AutumnD
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

Our server was fantastic. She always checked in and it was a pleasant evening.

s
stanjoes
New York Area
2 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Everything was great...

Food, Server, Staff, Management was amazing. Thank You !

TR
TatianaR
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

I had a wonderful timer and the food was delicious! Thank you

SS
SkyeS
New Orleans
4 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

Wonderful experience. Our waitress was so nice and friendly. Food was amazing!

FAQs

You can order delivery directly from Hard Rock Cafe - New Orleans using the Order Online button. Hard Rock Cafe - New Orleans also offers takeout which you can order by calling the restaurant at (504) 529-5617.

Hard Rock Cafe - New Orleans is rated 4.1 stars by 281 OpenTable diners.

Hard Rock Cafe - New Orleans does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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