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Hard Rock Cafe - Key West

4.3
4.3
354 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

11:30 PM


Booked 12 times today
Experiences are available.

Order delivery or takeout

Other options

  • Order online
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Daily 11:00 am–11:00 pm

  • Phone number

    (305) 293-0230

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Owned/operated by

    LGBTQ+, Women

  • Executive chef

    Chef Jeff Victor

  • Catering

    Please email keywestsales@hardrock.com about our off-site catering options for your next event!

  • Private party facilities

    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!

  • Private party contact

    Nicole Noyes: (888) 645-3811

  • Neighborhood

    Key West

  • Cross street

    Caroline St.

  • Parking details

    Metered parking is available on Duval Street.

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Experiences

  • JOIN US FOR BRUNCH WITH THE EASTER BUNNY!

    $13.95 per person

    Apr 9, 2023 only
    SPECIAL BRUNCH MENU FEATURING A VARIETY OF CHOICES FOR ADULTS & KIDS! SUNDAY APRIL 9th! FROM 10:00am-2:00pm! PICTURES WITH THE EASTER BUNNY FROM 11:00am-1:00pm!

What 354 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.2Service
  • 4.3Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Key West / Florida Keys

    Good for groups

  • Key West / Florida Keys

    American

  • Florida Keys - Monroe County

    Good for groups

  • Florida Keys - Monroe County

    American

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Filters

  1. gloriae

    Omaha

    5 reviews

    vip
    3.0

    5 reviews

    Dined 2 days ago

    overall3food2service4ambience3
    Waited over for 15 minutes before anyone noticed us sitting at our table. We had to notify the hostess who sat us down that we had no one for service. Not many people there. Overall our least favorite place to eat on Key west. Our drinks were watered down so much they looked like water. Positives …. It does have a lively location and fun to watch the busy streets our server once she was told we were over there was very nice and attentive. It was an off night for them I am sure.
  2. AnaC

    Key West

    2 reviews

    5.0

    2 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5
    We had an amazing time!!! Josilyn was great!! She took great care of us !!! The food was great!!
  3. DinnerOnce

    Greensboro

    11 reviews

    4.0

    11 reviews

    Dined on March 9, 2023

    overall4food4service5ambience3
    Fun. Vibrant. Great food. Excellent service. Great location.
  4. KevinL

    Edinburgh

    1 review

    5.0

    1 review

    Dined on March 8, 2023

    overall5food5service5ambience5
    Very popular best book. But great Hard Rock Food especially the Ribs....
  5. margarete

    Chicago

    18 reviews

    vip
    1.0

    18 reviews

    Dined on March 6, 2023

    overall1food2service2ambience3
    One person requested slides done well, they were same as four others at table which saw medium, very pink. Waiter did not come back around to ask how food was. Second round of drinks took forever and people with tea and soda did not get refills. There were nine of us we were never asked about how to manage bill, when it came we were told could not pay separately.
  6. OpenTable Diner

    Key West

    3 reviews

    2.0

    3 reviews

    Dined on March 5, 2023

    overall2food1service1ambience3
    We were in Key West for the weekend and made reservations. Everything started out OK. We placed our drink, appetizer, dinner orders. We finished our appetizers and still no drinks. Said something to the server. Bartender came out and shared with us that the ticket had been lost. I appreciate the apology, but two of the drinks were horrible. The appetizers were good. Unfortunately, the steak fajitas were not a good quality steak. Received one strip of fish in each fish taco. Server was super busy and mentioned they are short staffed. She also mentioned they would be buying our drinks. Finished up our meal and had to wait to get our checks, only find out they had only taken one drink off of each check. Had to get the server again to get it fixed and asked for a manager to come out. Server came out again with an additional discount that still was not accurate and never saw a manager. Very poorly ran place. When I waited tables, you didn’t wait to check on your drinks and if you needed, ask the manager or someone else to help you. A good manager would see that you need help . If there was a major issue at a table, the manager always came out. Really disappointed in our experience.

    Hard Rock Cafe - Key WestResponded on March 7, 2023Thank you for your recent visit and honest feedback. We apologize your visit fell short of our usual high standards and failed to meet your expectations. I will use your comments as a coaching moment to prevent this from happening to all future guests. Thank you for bringing this to my attention. Kelly Marshall General Manager

  7. Kimberly

    Key West

    23 reviews

    vip
    5.0

    23 reviews

    Dined on March 2, 2023

    overall5food5service5ambience5
    Such a fun place to visit. Love the music and the staff. The food and drinks can be easily enjoyed while enjoying the beautiful view from the outside deck. We will be back before we head back home. Thank you!

    Hard Rock Cafe - Key WestResponded on March 4, 2023Thank you for your recent visit and 5 star rating. We hope you will join us again soon. Kelly Marshall General Manager

  8. Kup78

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on February 21, 2023

    overall4food4service3ambience3
    Dinner was good. The Cuban food was tasty and reasonably priced. Was nice to enjoy the music and be out of the heat. The waitress was responsive to our needs.
  9. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 15, 2023

    overall4food4service5ambience5
    We ate outside. Small selection of food but what they had was tasty. Good ribs and burger. Salmon was ok.

    Hard Rock Cafe - Key WestResponded 1 day agoThank you for your recent visit and honest feedback. We hope you will join us again soon. Kelly Marshall General Manager

  10. OpenTable Diner

    Baden-Württembe

    6 reviews

    5.0

    6 reviews

    Dined on February 2, 2023

    overall5food5service5ambience5
    Tolles Essen und guter Service

    Hard Rock Cafe - Key WestResponded on February 5, 2023Thank you for your recent visit and 5 star rating. Kelly Marshall General Manager

  11. BrendaB

    Washington DC

    9 reviews

    vip
    4.0

    9 reviews

    Dined on January 13, 2023

    overall4food4service3ambience3
    Service was a little slow.
  12. OpenTable Diner

    Jacksonville

    16 reviews

    5.0

    16 reviews

    Dined on January 1, 2023

    overall5food5service4ambience4
    Good food. Didn't care for where our table was located. We were in an almost closed booth. The outside dining would have been preferred. It is what caused us to stop. I realize everyone can't sit outside, but I would have loved the option.
  13. OpenTable Diner

    Atlanta Metro

    4 reviews

    vip
    3.0

    4 reviews

    Dined on December 31, 2022

    overall3food4service1ambience5
    Ordered 2 course meal brought salads out after main course.

    Hard Rock Cafe - Key WestResponded on December 31, 2022Thank you for your recent visit and honest feedback. We apologize your dining experience fell short of our usual high standards. We hope you will join us again soon. Kelly Marshall General Manager

  14. Riss

    1 review

    1.0

    1 review

    Dined on December 29, 2022

    overall1food1service1ambience1
    Horrible experience… Bad waitress and manager. One meal came out 20 minutes before the rest… DIRTY

    Hard Rock Cafe - Key WestResponded on December 31, 2022Thank you Riss for your recent visit and honest feedback. We appreciate your specific comments and apologize your dining experience fell short of our usual high standards. We hope you will try us again soon. Kelly Marshall General Manager

  15. DavidF

    1 review

    5.0

    1 review

    Dined on December 28, 2022

    overall5food4service5ambience5
    We went the week between Xmas and new years. Typically a very busy time in Key West. Was able to get an outside table so we could people watch, had our favorite waiter jordan, and got some pretty decent food and drinks. Hard Rock Cafe is really an underrated value for a restaurant located right on Duval street. It is half the cost of some the nearby places and they have decent food. We end up there at least once every time we hit the keys.
  16. Alex

    Washington DC

    8 reviews

    4.0

    8 reviews

    Dined on December 26, 2022

    overall4food5service5ambience4
    The steak burger was amazing.

    Hard Rock Cafe - Key WestResponded on January 9, 2023Thank you Alex for your recent visit and positive rating. We are pleased to hear you enjoyed your burger. We hope you will join us again soon. Kelly Marshall General Manager

  17. VickieR

    Key West

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience4
    Our 1st time and we all enjoyed it plans to go back when we come next year

    Hard Rock Cafe - Key WestResponded on December 26, 2022Thank you Vickie for your recent visit and high rating. We look forward to seeing you again soon. Kelly Marshall General Manager

  18. TerriS

    Columbus

    9 reviews

    vip
    2.0

    9 reviews

    Dined on December 23, 2022

    overall2food3service1ambience4
    Waiter could NOT understand us. He didn’t have any experience when he asked one of us how did he want ribs cooked! Medium? Never asked if we wanted anything. A nice young woman took care for him. Lousy beginning. It wasn’t busy, don’t send out your bartender who doesn’t understand English. We were very patient and nice.

    Hard Rock Cafe - Key WestResponded on December 26, 2022Thank you for your honest feedback. We apologize that your visit fell short of our ususal high standards and failed to meet your expectations. We hope you will join us again. Kelly Marshall General Manager

  19. Katev30

    Dallas

    8 reviews

    5.0

    8 reviews

    Dined on December 21, 2022

    overall5food5service5ambience4
    Good food and service.
  20. AlliP

    San Diego

    4 reviews

    2.0

    4 reviews

    Dined on December 20, 2022

    overall2food2service1ambience3
    We have eaten here before and loved it but this time was VERY different! Service was horrible, most of the food brought to our table was wrong (not what we ordered), our waitress did not check on us at all for refills or to even make sure the food was correct. Definitely a much different experience than we’ve ever had in the past so we were trying to be understanding and patient but it was difficult as they really weren’t busy at the time we were there.

    Hard Rock Cafe - Key WestResponded on December 26, 2022Thank you for your honest feedback. We apologize that your visit fell short of our ususal high standards and failed to meet your expectations. We hope you will join us again. Kelly Marshall General Manager

  21. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5
    Vacation ~ wonderful food, great out side seating

    Hard Rock Cafe - Key WestResponded on December 19, 2022Thank you for your recent visit and high rating. We are so glad to hear your vacation was impacted positively by your visit to our cafe. Please come back and see us soon. Kelly Marshall General Manager

  22. SAMP

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience4
    Great wings and delicious drinks. I love the Cafes we try and visit them wherever we go and the food is always great.

    Hard Rock Cafe - Key WestResponded on December 9, 2022Thank you Sam for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  23. Kimberly

    Key West

    24 reviews

    vip
    5.0

    24 reviews

    Dined on November 15, 2022

    overall5food5service5ambience5
    Great visit with Pablo. Kim the manager visited the table and she was informative on the city. We will be back!
  24. ChrisP

    1 review

    3.0

    1 review

    Dined on October 31, 2022

    overall3food2service4ambience4
    Had the ribs. If you are going to talk highly about BBQ, you need to improve the ribs. Not falling off the bone and not very tender. You can do better.

    Hard Rock Cafe - Key WestResponded on November 3, 2022Thank you for your recent visit and honest feedback. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. Your feedback is very valuable to us. Kelly Marshall General Manager

  25. DianeE

    Key West

    4 reviews

    vip
    5.0

    4 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5
    Delicious salmon, burgers and fajitas as well as flatbread! Key Lime Pie to die for! Love the service and the DJ was fantastic! Will be back again soon!! I'm a local is this is where "All the Locals Go" Thanks Hard Rock!!

    Hard Rock Cafe - Key WestResponded on October 25, 2022Thank you Diane for your recent visit and glowing review! We love to see our locals enjoying our cafe all year round. Look forward to serving you again soon. Kelly Marshall General Manager

  26. Cucina

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2022

    overall5food5service5ambience5
    Very quaint unique building in old town Key West.

    Hard Rock Cafe - Key WestResponded on October 27, 2022Thank you for your recent visit and positive rating. We hope you will join us again soon. Kelly Marshall General Manager

  27. Mathilde

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on October 16, 2022

    overall4food5service4ambience5
    Notre serveuse était très sympathique mais les autres étaient patibulaires. La nourriture était excellente et le rapport qualité-prix était à notre convenance
  28. BenF

    London

    1 review

    vip
    3.0

    1 review

    Dined on October 12, 2022

    overall3food4service1ambience3
    Building lovely. Food very good. Waited very bad. Very rude

    Hard Rock Cafe - Key WestResponded on October 14, 2022Thank you Ben for your recent visit and honest feedback. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. I appreciate you taking the time to let me know how your experience was. Your feedback is very valuable to us. Kelly Marshall General Manager

  29. Kimberly

    Key West

    24 reviews

    vip
    5.0

    24 reviews

    Dined on September 29, 2022

    overall5food5service5ambience5
    Great meal today. Nicole, Amber, and Kelly were so pleasant in the dining area. The memorabilia was so cool to see. This place is a museum as well. Kim was sweet in the souvenir store. We will be back for a meal and shopping again. Thank you for a great experience!

    Hard Rock Cafe - Key WestResponded on September 30, 2022Thank you Kimberly for your recent visit and 5 star rating. I will pass along your compliments to the staff working that day and look forward to seeing you again soon. Kelly Marshall General Manager

  30. OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on September 27, 2022

    overall1food1service3ambience1
    Almost empty and no welcome. Could not get us out quick enough. Brought check after main course. Expensive for not much better than McDs.

    Hard Rock Cafe - Key WestResponded on September 30, 2022Thank you for your recent visit and honest feedback. We apologize your visit fell short of our usual high standards and failed to meet your expectations. I will use your comments as a coaching moment to prevent this from happening to all future guests. Thank you for bringing this to my attention. Kelly Marshall General Manager

  31. PattiK

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Great menu with good selection for all kinds of tastes. Very attentive staff and responsible prices for Key West.
  32. AllieC

    1 review

    4.0

    1 review

    Dined on September 22, 2022

    overall4food4service5ambience4
    Happier with the experience than expected. Food was much better than yelp gave credit for. Server was attentive, helpful, and helped out on a good birthday celebration.
  33. PaulS

    1 review

    3.0

    1 review

    Dined on September 20, 2022

    overall3food3service4ambience3
    Asked for well done steak just need cooking more but very tasty
  34. BenD

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on September 19, 2022

    overall4food4service3ambience4
    Decent food, well located, nice ambiance, good value for your money

    Hard Rock Cafe - Key WestResponded on September 22, 2022Thank you for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  35. cf1437

    Indiana

    7 reviews

    5.0

    7 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5
    Courteous staff. Our food tasted great. Would go again.
  36. JohnD

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5
    Nice Hard Rock, cool stuff on the walls, very nice staff. I though I lost my phone, (turns out I did not) The staff really looked and tried to find it instead of just saying nope.
  37. TamiraR

    1 review

    4.0

    1 review

    Dined on September 13, 2022

    overall4food4service4ambience5
    We really enjoyed our dinner at Hardrock. The food, service, and ambience was great!

    Hard Rock Cafe - Key WestResponded on September 16, 2022Thank you Tamira for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  38. PhillB

    Key West

    28 reviews

    vip
    4.0

    28 reviews

    Dined on September 3, 2022

    overall4food4service4ambience4
    We enjoyed our meal at the Hard Rock. Service was excellent!

    Hard Rock Cafe - Key WestResponded on September 10, 2022Thank you for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  39. OpenTable Diner

    London

    4 reviews

    5.0

    4 reviews

    Dined on August 30, 2022

    overall5food5service5ambience5
    Nice food and great service…

    Hard Rock Cafe - Key WestResponded on August 31, 2022Thank you for your recent visit and 5 star review. We hope you will join us again soon. Kelly Marshall General Manager

  40. OpenTable Diner

    Berlin

    5 reviews

    5.0

    5 reviews

    Dined on August 26, 2022

    overall5food5service5ambience5
    Nice location, friendly staff and chilled atmosphere

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Hard Rock Cafe - Key West using the Order Online button. Hard Rock Cafe - Key West also offers takeout which you can order by calling the restaurant at (305) 293-0230.

Hard Rock Cafe - Key West is rated 4.3 stars by 354 OpenTable diners.

Hard Rock Cafe - Key West does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

11:30 PM


Booked 12 times today
Experiences are available.

Order delivery or takeout

Other options

  • Order online
Google Map for Hard Rock Cafe - Key West

313 Duval St, Key West, FL 33040

Additional information

  • Cross street

    Caroline St.

  • Neighborhood

    Key West

  • Hours of operation

    Daily 11:00 am–11:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Metered parking is available on Duval Street.

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Owned/operated by

    LGBTQ+, Women

  • Executive chef

    Chef Jeff Victor

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (305) 293-0230

  • Catering

    Please email keywestsales@hardrock.com about our off-site catering options for your next event!

  • Private party facilities

    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!

  • Private party contact

    Nicole Noyes: (888) 645-3811

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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