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Hard Rock Cafe - Key West

4.3
4.3
301 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Other options

  • Order online
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Daily 11:00 am–10:00 pm

  • Phone number

    (305) 293-0230

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Owned/operated by

    LGBTQ+, Women

  • Executive chef

    Chef Jeff Victor

  • Catering

    Please email keywestsales@hardrock.com about our off-site catering options for your next event!

  • Private party facilities

    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!

  • Private party contact

    Nicole Noyes: (888) 645-3811

  • Neighborhood

    Key West

  • Cross street

    Caroline St.

  • Parking details

    Metered parking is available on Duval Street.

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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What 301 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.2Ambience
  • 4Value

NoiseModerate

Loved For

  • Key West / Florida Keys

    Hot Spot

  • Key West / Florida Keys

    Great for Lunch

  • Key West / Florida Keys

    American

  • Florida Keys - Monroe County

    Hot Spot

  • Florida Keys - Monroe County

    Great for Lunch

  • Florida Keys - Monroe County

    American

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Filters

  1. BK

    BrianK

    Chicago

    24 reviews

    4.0

    24 reviews

    Dined 2 days ago

    overall4food5service4ambience2
    Usually good value at Hard Rock. Good food, good service (Ines was great). Nice refuge from the heat

    Hard Rock Cafe - Key WestResponded todayThank you for your recent visit and honest feedback. I will pass along your compliments to Ines. Kelly Marshall General Manager

  2. OT

    OpenTable Diner

    Key West

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Staff was fantastic. It was a Friday night, music was loud but after a couple of songs we adjusted to the sound and it was great! Food - large portions.
  3. JP

    JenniferP

    E. Tennessee

    4 reviews

    3.0

    4 reviews

    Dined on June 25, 2022

    overall3food4service5ambience1
    There was a group already there before we were seated ht had kids running around our table and loud drunk adults. Once they left it was so much better. Unfortunately, we were done.
  4. K

    Kimberly

    Key West

    16 reviews

    5.0

    16 reviews

    Dined on June 23, 2022

    overall5food5service5ambience5
    Had a lovely dinner with my love. The meal was great and the service was wonderful. The fresh catch was delicious. We will be back again for sure.
  5. SB

    SarahB

    1 review

    4.0

    1 review

    Dined on June 20, 2022

    overall4food4service4ambience4
    Like any other Hard Rock Cafe, decent food, you know what you get
  6. LB

    LilBee

    Newcastle

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food5service5ambience3
    Heard requests for some rock music. The live singer did not know many songs requested. Suggest maybe more rock songs and bigger playlist as internationally known. Big Hard Rock Fan.

    Hard Rock Cafe - Key WestResponded on June 6, 2022Thank LilBee for your recent visit and being a loyal Hard Rock fan. We appreciate your honest feedback and will look into your request. Hope you visit us again soon. Kelly Marshall General Manager

  7. BD

    BDavidB

    1 review

    3.0

    1 review

    Dined on May 26, 2022

    overall3food1service1ambience3
    Do not go here, The waitress took 15 minutes just to get a glass of water, another 20 minutes for a drink. The food was edible at best. The prices, even for Key West are outrageous. We spent about 45 minutes waiting for our meal.

    Hard Rock Cafe - Key WestResponded on May 30, 2022Thank you David for your recent visit and honest feedback. Your feedback is very valuable to us. I apologize that your visit fell short of our usual high standards and failed to meet our expectations. We appreciate you taking the time to point our specifically what our shortcoming were during your experience which will strive us to do better. We hope you will join us again. Kelly Marshall General Manager

  8. SS

    SusyS

    1 review

    4.0

    1 review

    Dined on May 23, 2022

    overall4food4service5ambience5
    Lunch was good but I prefer the cocktail’s there are fantastic

    Hard Rock Cafe - Key WestResponded on May 24, 2022Thank you Susy for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  9. OT

    OpenTable Diner

    Columbus

    9 reviews

    vip
    4.0

    9 reviews

    Dined on May 21, 2022

    overall4food4service3ambience4
    Food was great and awesome portion sizes! The ambiance on Duval was the selling point. They were down to 1 bare toed and had a bar crawl so drinks were very slow to come out. We would have drank another round but by then we were tired and full.

    Hard Rock Cafe - Key WestResponded on May 24, 2022Thank you for your honest feedback. We apologize for the slow service and are working hard to improve our shortcomings. We appreciate you letting us know how your experience was and hope you will join us again. Kelly Marshall General Manager

  10. S

    Sunny

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food4service5ambience4
    The server was really great and the location too.
  11. s

    stephenm

    New England

    8 reviews

    2.0

    8 reviews

    Dined on May 9, 2022

    overall2food2service2ambience3
    They were out of ribs. 1/2 the menu is ribs. We said to substitute pulled pork and then they tried to charge us both for the ribs and the pulled pork! Then they took off the pulled pork instead of the more expensive ribs!

    Hard Rock Cafe - Key WestResponded on May 13, 2022Thank you Stephen for your recent visit and honest feedback. Your feedback is very valuable to us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests. I aplogize that your visit fell short of our usual high standards and failed to meet your expectations. Kelly Marshall General Manager

  12. SV

    StephanieV

    1 review

    5.0

    1 review

    Dined on May 2, 2022

    overall5food3service5ambience5
    Fantastic !!!! But the meal was cold when we’ve been served.

    Hard Rock Cafe - Key WestResponded on May 4, 2022Thank you Stephanie for your recent visit and honest feedback. We really appreciate you taking the time to let us know of any opportunities we can improve on and want you to know your comments are very valuable. We hope you will join us again soon. Kelly Marshall General Manager

  13. C

    Christel

    1 review

    3.0

    1 review

    Dined on May 1, 2022

    overall3food4service4ambience2
    The atmosphere did not really feel like a Hardrock Café. I also believe there was less choice and it was more expensive than usual.

    Hard Rock Cafe - Key WestResponded on May 4, 2022Thank you Christel for your recent visit and honest feedback. We recently expanded our menu and we apologize if you felt it looked smaller. We appreciate your honest feedback and apologize we did not meet up to your expectations. We hope you will visit us again. Kelly Marshall General Manager

  14. DC

    DavidC

    London

    23 reviews

    5.0

    23 reviews

    Dined on April 27, 2022

    overall5food4service5ambience5
    Surprisingly good food and the best value in key west. Staff brilliant
  15. m

    monicad

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    Lots of fun overlooking Duval, staff and food was excellent!

    Hard Rock Cafe - Key WestResponded on April 23, 2022Thank you for your recent visit and 5 star rating. We hope you will visit us again soon. Kelly Marshall General Manager

  16. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 19, 2022

    overall2food3service3ambience2
    Had no idea of the specifics of the happy hour. Seemed unprepared and disorganized.

    Hard Rock Cafe - Key WestResponded on April 21, 2022Thank you for your recent visit and honest feedback. Your feedback is very valuable to us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests. We hope you will join us again. Kelly Marshall General Manager

  17. RA

    RoccoA

    Philadelphia

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service2ambience4
    We were there for breakfast with the Easter Bunny on Easter Sunday. The staff did a nice job in preparing the restaurant for Easter. The Easter Bunny was friendly and the kids really enjoyed him and there were plenty of Easter eggs for the kids to find. Thier Easter breakfast menu was limited but they did have a full menu for people who did not want breakfast. Breakfast was very good. The only issue was the waitress was not very attentive. We had to keep flagging her down when we needed something and we waited a good 15 minutes for our check. She was very nice other wise. The local musician who played the guitar was good. He did not play loud music and you could hold a conversation as he played. As "Locals" who have eaten there several times we highly recommend it.

    Hard Rock Cafe - Key WestResponded on April 21, 2022Thank you for your recent visit and positive review. We are pleased to hear your Easter Brunch was overall a positive experience and we apologize for the slow service. We are really honored to hear as locals you highly recommend Hard Rock. That means the world to us. Thank you so much! Kelly Marshall General Manager

  18. FM

    FabianM

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on April 14, 2022

    overall5food3service5ambience5
    Cooles Hardrockkaffee mitten im Geschehen. Sehr schönes Gebäude mit tollem Ausenbereich.

    Hard Rock Cafe - Key WestResponded on April 21, 2022Thank you for you honest feedback and positive rating. We hope you will visit us again soon. Kelly Marshall General Manager

  19. FD

    FrankD

    Schleswig-Holst

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5
    An outstanding experience at the very south of the USA. Highly recommend!
  20. CB

    ColeenB

    Key West

    12 reviews

    vip
    5.0

    12 reviews

    Dined on April 13, 2022

    overall5food5service5ambience5
    It was a lovely birthday dinner. My husband had the ribs and I had the ribs with pulled pork. They were both delicious and there was so much food I took my leftovers home and had another meal for lunch. Our server was great (can't remember his name) we sat on the deck and enjoyed the people watching as well.

    Hard Rock Cafe - Key WestResponded on April 18, 2022Thank you for your recent visit and 5 star rating. We appreciate you taking the time to describe what made your visit so enjoyable. We will use your positive feedback to recognize the staff for all of their hard work. We hope you will make this an annual birthday celebration and we'll see ya next year. Kelly Marshall General Manager

  21. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on April 7, 2022

    overall3food3service3ambience3
    Everything about this dining experience was just okay, nothing special, nothing horrible.

    Hard Rock Cafe - Key WestResponded on April 9, 2022Thanks you for your recent visit and honest feedback. We apologize for not providing you with an exceptional dining experience and hope you will try us again soon. Kelly Marshall General Manager

  22. J

    Julie

    Chicago

    1 review

    1.0

    1 review

    Dined on March 30, 2022

    overall1food2service1ambience3
    We waited over 45 minutes for our drinks. Most of the food came out either over cooked or cold. Definitely disappointed.

    Hard Rock Cafe - Key WestResponded on April 2, 2022Thank you Julie for your honest feedback. I apologize for our shortcomings and appreciate you giving me specific details on your recent visit to our cafe. Your feedback is very valuable uto us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests. Thank you for bringing this to my attention. Kelly Marshall General Manager

  23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 29, 2022

    overall5food5service5ambience5
    We had an overall excellent experience. Our table was ready when we arrived, our server, Jocelyn, was personable, efficient, and attentive. The food was excellent, and we all had a great time.

    Hard Rock Cafe - Key WestResponded on April 2, 2022Thank you for your recent visit and 5 star rating. We appreciate your positive review and I will definitly pass along your compliments to Jocelyn. She is on of our newer staff members and is doing an excellent job. Hope to see you again soon. Kelly Marshall General Manager

  24. DR

    DonR

    Hawaii

    1 review

    3.0

    1 review

    Dined on March 22, 2022

    overall3food3service5ambience3
    Steak was ok but understandable considering the price. I should have opted for something else. I would return

    Hard Rock Cafe - Key WestResponded on March 28, 2022Thank you Don for your recent visit and honest rating. We apologize your food selection was not exceptional and we are please to hear you would be willing to join us again. Hope to see you soon. Kelly Marshall General Manager

  25. C

    Cliff

    Washington DC

    5 reviews

    2.0

    5 reviews

    Dined on March 17, 2022

    overall2food4service2ambience2
    Hard to get service. Waitress hardly ever came to table. Many people would be seated and then just leave becuase no waitress would come out in over 30 minutes.

    Hard Rock Cafe - Key WestResponded on March 18, 2022Thank you Cliff your recent visit and honest feedback. Your feedback is very valuable to us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guest. We apologize that your visit fell short of our usual high standards and failed to meet your expectations. Kelly Marshall General Manager

  26. BJ

    BobJonesVB

    Richmond

    6 reviews

    vip
    4.0

    6 reviews

    Dined on March 16, 2022

    overall4food5service5ambience5
    Great service by Alexis! Food was fabulous, as were drinks. Management needs to figure out how to get drinks to table faster. Took way too long.

    Hard Rock Cafe - Key WestResponded on March 18, 2022Thank you Bob for your recent visit and 5 star rating. I will pass along your compliments to Alexis. He is a new employee and is doing a great job. We hope you will join us again soon. Kelly Marshall General Manager

  27. M

    Maggie

    New England

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 15, 2022

    overall5food5service5ambience5
    2nd day there for food. Great service and food, consistent with other Hard Rock’s.
  28. CB

    ColeenB

    Key West

    13 reviews

    vip
    5.0

    13 reviews

    Dined on March 15, 2022

    overall5food5service5ambience5
    We went for my birthday. My husband had the Messi Burger and my friend and I had the Steak Salad. The burger was huge (he ate every bit of it LOL). The Steak Salad was so delicious and big. We ended up with leftovers, which I had the next day and it was still delicious.

    Hard Rock Cafe - Key WestResponded on March 18, 2022Thank you Coleen for your recent visit and positive review. We hope you will join us again, sooner then your next birthday. Happy Birthday! Kelly Marshall General Manager

  29. RM

    RyanM

    Orlando

    25 reviews

    vip
    1.0

    25 reviews

    Dined on March 14, 2022

    overall1food1service1ambience1
    Had reservations and hostess said only customers with reservations could sit outside. Umm we have reservations, still said inside only and outside was empty. Then said inside for 15 to 20 minutes with no menus, no drink, no water, not even a person to say hello. We walked out and one again nobody said a word. Went across the street to Carolina's, great service and great food there!

    Hard Rock Cafe - Key WestResponded on March 18, 2022Thank you Ryan for your honest feedback. I apologize for our shortcomings and appreciate you giving me specific details on your recent visit to our cafe. Your feedback is very valuable uto us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests. Thank you for bringing this to my attention. Kelly Marshall General Manager

  30. PM

    PittsburghMom

    Pittsburgh

    20 reviews

    4.0

    20 reviews

    Dined on March 14, 2022

    overall4food4service5ambience4
    Fun atmosphere and cool memorabilia. Going early was key-no wait.

    Hard Rock Cafe - Key WestResponded on March 21, 2022Thank you for your recent visit and positive rating. We hope you will join us again soon. Kelly Marshall General Manager

  31. AB

    AnneB

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on March 14, 2022

    overall5food5service5ambience5
    Cutest one we have visited thus far. Sat outside and enjoyed people watching.

    Hard Rock Cafe - Key WestResponded on March 21, 2022Thank you Anne for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  32. M

    Maggie

    New England

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 14, 2022

    overall5food5service5ambience5
    Excellent meal!

    Hard Rock Cafe - Key WestResponded on March 18, 2022Thank you Maggie! We are so pleased you joined us again on your trip to Key West. Hope to see you soon. Kelly Marshall General Manager

  33. SK

    SusanK

    Key West

    22 reviews

    5.0

    22 reviews

    Dined on March 12, 2022

    overall5food4service5ambience4
    Our hostess was so nice and our server was a delight!

    Hard Rock Cafe - Key WestResponded on March 14, 2022Thank you Susan for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  34. K

    Kimberly

    Key West

    16 reviews

    5.0

    16 reviews

    Dined on March 8, 2022

    overall5food5service5ambience5
    We arrived and Gabriella sat us right away. The table was perfect as requested. Our server was Selina. She was absolutely lovely. She greeted us immediately and asked all the right questions. Totally appreciated the the complimentary mango drink and bubbly for the ladies at the table to celebrate woman’s day. The food was great. Looks like the menu is bigger than I remembered. My party enjoyed their visit. Thank you and we will definitely be back.

    Hard Rock Cafe - Key WestResponded on March 11, 2022Thank you for your recent visit and positive review. We really appreciate you taking the time to let us know how your dining experience was. I will pass along your complements to Gabby and Selina! They are outstanding employees and I'm glad to see they enhanced your visit. Kelly Marshall General Manager

  35. GV

    GregoryV

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on March 7, 2022

    overall1food1service1ambience4
    After having a reservation and being seated right away, we waited 10 minutes for someone to come to the table and take her drink order. We waited another 25 minutes no one ever came with the drinks or to get our order and we left.

    Hard Rock Cafe - Key WestResponded on March 11, 2022Thank you Greg for your honest feedback and letting me know this happened. I apologize for not getting any service to you on Monday night and will need to dig further into the reason. I would like to extend an offer for you to join us again so that we can renew your faith in our brand and make up for the negative experience during your last visit. I would like to get you some promotional cards that you can us at any company owned Hard Rock Cafe. Kelly Marshall General Manager

  36. OT

    OpenTable Diner

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5
    Loved the food! Wait staff was great. Although the staff wasn’t overly busy they chatted a lot so it was hard to hear myself talking to my husband at dinner but didn’t kill the experience for us. Will go back. Shrimp was excellent

    Hard Rock Cafe - Key WestResponded on March 7, 2022Thank you for your recent visit and positive review. We hope you will visit us again soon. Thanks, Kelly

  37. AW

    AndreaW

    Columbus

    29 reviews

    vip
    4.0

    29 reviews

    Dined on February 28, 2022

    overall4food4service4ambience5
    We were on vacation in Key West and wanted to go back to the Hard Rock. The food is always good and we like checking out all of the rock and roll ‘stuff”. Dinner was no exception - we made a reservation we didn’t need cause they weren’t that busy. And our server was also the bartender as we were outside near the bar. His name was January, and he was great….our food was too..except when the food was delivered, my salad was completely wrong. It was actually not the salad I ordered. But it looked good, so I didn’t say anything and it was really very good. So no real issue as it was all good. We will go back the next time we’re in Key West.

    Hard Rock Cafe - Key WestResponded on March 4, 2022Thank you Andrea for your recent visit and positive review. We apologize for the mix up in your salad, but pleased to here you enjoyed it and would want to return. We hope to see you soon. Kelly Marshall General Manager

  38. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on February 24, 2022

    overall5food5service5ambience5
    The live music was fantastic!

    Hard Rock Cafe - Key WestResponded on February 25, 2022Thank you for your recent visit and 5 star rating. Ike was the musician last night and he plays here every Thursday. We hope you will join us more especially on Thursday nights. Ike is AWESOME! Kelly Marshall General Manager

  39. RA

    RodrigoA

    1 review

    5.0

    1 review

    Dined on February 23, 2022

    overall5food4service5ambience4
    Excellent location, to enjoy a real afternoon on the Key's

    Hard Rock Cafe - Key WestResponded on February 24, 2022Thank you Rodrigo for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

  40. DO

    DinnerOK

    New England

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5
    We had a great time! Ate outside and had a wonderful view of Duval Street. The outdoor entertainment was amazing! The macaroni with chicken is by far the best thing on the menu!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Hard Rock Cafe - Key West using the Order Online button. Hard Rock Cafe - Key West also offers takeout which you can order by calling the restaurant at (305) 293-0230.

Hard Rock Cafe - Key West is rated 4.3 stars by 301 OpenTable diners.

Hard Rock Cafe - Key West does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Other options

  • Order online
Google Map for Hard Rock Cafe - Key West

313 Duval St Key West, FL 33040

Additional information

  • Cross street

    Caroline St.

  • Neighborhood

    Key West

  • Hours of operation

    Daily 11:00 am–10:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Metered parking is available on Duval Street.

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Owned/operated by

    LGBTQ+, Women

  • Executive chef

    Chef Jeff Victor

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (305) 293-0230

  • Catering

    Please email keywestsales@hardrock.com about our off-site catering options for your next event!

  • Private party facilities

    Hard Rock Cafe Key West would like to host your celebration by creating an unforgettable experience in our eclectic and unconventional venue located in the heart of downtown Key West! Hard Rock Cafe Key West’s exceptional service will have you partying like a rock star in true Key West style!

  • Private party contact

    Nicole Noyes: (888) 645-3811

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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