Hard Rock Cafe - Key West

4.3
180 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 180 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.4
service
4.4
ambience
4.0
value
Noise · Moderate
84% of people would recommend it to a friend
Sort by
Filters
AR
AnnaR
1 review
Dined 3 days ago
Overall5food4service5ambience5

Food was really good for the price. The atmosphere was perfect for the occasion. I took my whole family for mother's day . And we didn't expend a big amount. Drinks were amazing!!!!!!!!!
Love the server she was on point with everything.

T
vipTraveller
Minneapolis
24 reviews
Dined on April 12, 2021
Overall1food1service3ambience4

Very disappointed. Hard Rock has made a lot of changes over the last couple years. Everyone keeps making their restaurants less appealing to go to.

Hard Rock Cafe - Key West
Responded on April 15, 2021

Thank you for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our barnd and make up for the the negative experience during your last visit. Please contact me so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
OT
OpenTable Diner
Philadelphia
1 review
Dined on April 10, 2021
Overall5food5service5ambience5

Birthday dinner

Hard Rock Cafe - Key West
Responded on April 13, 2021

Happy Birthday!! Thank you for celebrating your speical day with us and we hope you will join us again soon. Kelly Marshall General Manager

Report
j
josephs
Las Vegas
1 review
Dined on April 8, 2021
Overall3food2service3ambience4

Food and drinks were overpriced
Chicken was overcooked and very dry

Hard Rock Cafe - Key West
Responded on April 12, 2021

Thank you Josephs for your recent visit and honest feedback. We appreciate getting specific feedback on your dining experience giving us an opportunity to improve and pinpoint our shortcomings. Thank you for taking time and we hope you will join us again soon. Kelly Marshall General Manager

Report
D
vipDiamond
Charlotte
23 reviews
Dined on April 7, 2021
Overall5food5service5ambience4

You can always expect great food and quality service at Hard Rock. Our meal did not disappoint. Definitely recommend!

Hard Rock Cafe - Key West
Responded on April 10, 2021

Thank you for your recent visit and positive review. We really appreciate your feedback. We hope you will join us again soon. Kelly Marshall General Manager

Report
GD
GreatDinnerinSaltmills
Atlanta
6 reviews
Dined on April 6, 2021
Overall4food4service5ambience5

Location was great, food was pretty good. Drinks were a bit weak for the price.

Hard Rock Cafe - Key West
Responded on April 10, 2021

Thank you for your recent visit and honest feedback. We hope you will visit us again soon. Kelly Marshall General Manager

Report
DK
DonK
Chicago
4 reviews
Dined on April 6, 2021
Overall3food2service5ambience5

Not Much of a menu. From I’d was god but nothing very exciting.

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your recent visit and honest feedback. We have scaled our menu back due to COVID and hope to have more menu items added over the next few months. We appreciate you taking time to send us your thoughts and hope you will visit us again. Kelly Marshall General Manager

Report
ST
ScottT
Charleston
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

What a Great time at the Hard Rock Cafe Easter Brunch. Centrally located in Key West the food was amazing. The service was amazing. The atmosphere is amazing. Thank You and see you again soon!

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you Scott for your recent visit and 5 star rating. YOU ROCK!!! Look forward to seeing you soon. Kelly Marshall General Manager

Report
D
Decaf12
Key West
1 review
Dined on April 4, 2021
Overall3food4service2ambience3

Food was excellent but wait staff seemed overwhelmed and the buffet at times had no plates. Music was great as always. Atmosphere was good.

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your recent visit and honest feedback. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. We hope you will visit us again soon. Kelly Marshall General Manager

Report
G
vipGoodchild
Milwaukee
7 reviews
Dined on April 4, 2021
Overall2food1service2ambience3

Its an Easter Bunch buffet and the food was similar to a like a low budget hotel buffet with less selection. Very dissappointing.

Hard Rock Cafe - Key West
Responded on April 12, 2021

Thank you for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our barnd and make up for the the negative experience during your last visit. Please contact me so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
DL
DavidL
Richmond
4 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

Our server Drew was fantastic! Good dinner and just right for the setting, will come back as soon as we can!

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your recent visit and 5 star rating. We will pass along your compliments to Drew. See you soon! Kelly Marshall General Manager

Report
OT
OpenTable Diner
New England
2 reviews
Dined on April 3, 2021
Overall5food5service5ambience4

Very friendly service. Food was served in a reasonable time.

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your recent visit and high rating! Please join us again soon. Kelly Marshall General Manager

Report
CM
vipCoryM
New York Area
4 reviews
Dined on April 1, 2021
Overall2food1service1ambience4

We stopped in for a late meal and had a horrible dinner. We had 2 adults and 2 teenagers (one being a growing male athlete) and none of us finished even half of our meal. We had to search for our waitress the entire evening whenever we needed anything, including part of one meal. The only good part of the evening was the food runner who should have been the waitress. This is definitely the last time we will eat at Hard Rock.

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our barnd and make up for the the negative experience during your last visit. Please contact me so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
OT
OpenTable Diner
Northern MI
1 review
Dined on April 1, 2021
Overall2food2service2ambience1

Over priced and not good food

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our barnd and make up for the the negative experience during your last visit. Please contact me so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
OT
OpenTable Diner
Columbus
1 review
Dined on March 28, 2021
Overall3food3service5ambience5

Food was just ok. Service was great.

Hard Rock Cafe - Key West
Responded on April 9, 2021

Thank you for your recent visit and honest feedback. We appreciate you taking the time to give us feedback in an effort to work harder to improve. We hope you will join us again soon. Kelly Marshall General Manager

Report
OT
vipOpenTable Diner
Denver
12 reviews
Dined on March 27, 2021
Overall5food4service5ambience4

Great first dinner out. The kids loved the food and the live music. Very reasonable prices for key west.

Hard Rock Cafe - Key West
Responded on April 2, 2021

Thank you for your recent visit and positive review. We hope you will join us again soon. Kelly Marshall General Manager

Report
YT
YnnetteT
1 review
Dined on March 23, 2021
Overall5food5service5ambience5

It was a great experience. I would definitely return to this location when I come back to Key West.

Hard Rock Cafe - Key West
Responded on April 2, 2021

Thank you Ynnette for your recent visit and 5 star rating. YOU ROCK!!! We are looking forward to your next visit as well. Kelly Marshall General Manager

Report
OT
OpenTable Diner
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

The food was delicious! Not every Hard Rocm is like this, it had a special kick and we loved it!!

Hard Rock Cafe - Key West
Responded on March 22, 2021

Thank you for your recent visit and 5 star rating. Please join us again soon. Kelly Marshall General Manager

Report
CR
CyndyR
Anchorage
6 reviews
Dined on March 21, 2021
Overall5food5service5ambience5

Great meal and good service. Joined the rewards program and got a free dessert.

M
vipMommakjd
St. Louis
36 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Kid friendly. Great food. Great waitress. Stopped in late afternoon. Seat availability. Great location. Fantastic fresh margarita. Thank you for some fun.

Hard Rock Cafe - Key West
Responded on March 22, 2021

Thank you for your recent visit and 5 star rating! YOU ROCK! We hope you will visit us again soon. Kelly Marshall General Manager

Report
WT
vipWTodd
Tahoe
17 reviews
Dined on March 18, 2021
Overall4food3service5ambience5

Overall everything was great! We were disappointed in how small the menu selection was, still. Our waiter and the Duval Street location was perfect!

Hard Rock Cafe - Key West
Responded on March 19, 2021

Thank you for your honest feedback. We are hoping in the near future to bring back more items to select from on our menu. We are thankful for your visit and hope you will join us again. Kelly Marshall General Manager

Report
OT
OpenTable Diner
Key West
7 reviews
Dined on March 18, 2021
Overall5food5service5ambience5

Thank you to Hard Rock for a great experience. Friendly server, clean restaurant, manager checked on us. We felt safe from Covid for sure! We will be back!

Hard Rock Cafe - Key West
Responded on March 19, 2021

Thank you for your recent visit and 5 star rating. We really appreciate you supporting us in Key West and hope you will join us again soon. Kelly Marshall General Manager

Report
BH
vipBillH
New York Area
4 reviews
Dined on March 18, 2021
Overall4food4service5ambience4

Good time, great service. And got a few cool souvenir t-shirts!

Hard Rock Cafe - Key West
Responded on April 30, 2021

Thank you Bill for your recent visit and positive review. We really appreciate you taking time to let us know how your experience was. Please join us again soon. Kelly Marshall General Manager

Report
C
vipCharles
Atlanta
2 reviews
Dined on March 15, 2021
Overall2food3service2ambience4

Hostess was awful. Incompetent, rude, and not helpful. Food runner was not very good. Waiter was average.

Hard Rock Cafe - Key West
Responded on March 16, 2021

Thank you Charles for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our barnd and make up for the the negative experience during your last visit. Please contact me so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
JS
JoeS
Pittsburgh
7 reviews
Dined on March 8, 2021
Overall3food3service2ambience2

Not a great experience here. We sat inside since the outside dining area was full. Service was slow, forgot items, and the food was only ok even though the meal was not cheap. There are other restaurants to try in Key West before we return here. We had the Conch Passport which is why we tried the Hard Rock.

Hard Rock Cafe - Key West
Responded on March 12, 2021

Thank you Joe for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our barnd and make up for the the negative experience during your last visit. Please contact me so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
B
vipBeth
Nashville
14 reviews
Dined on March 7, 2021
Overall2food2service2ambience1

The food was very mediocre and a very limited menu. Our server was not all that good; not what we experienced at many other Hard Rocks

Hard Rock Cafe - Key West
Responded on March 12, 2021

Thank you Beth for your honest feedback. We apologize your dining experience was not exceptional and would like to extend an offer for you to join us again so that we can renew your faith in our brand and make up for the negative experience during your last visit. Please contact m so that I may arrange a table in advance of your next visit. Kelly Marshall General Manager

Report
e
vipexcellent2dineat
Key West
25 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Ines was awesome

Hard Rock Cafe - Key West
Responded on March 8, 2021

Thank you for your recent visit and positive review. I will pass along your compliments to Ines. Kelly Marshall General Manager

Report
d
vipdschb
Greensboro
30 reviews
Dined on February 20, 2021
Overall4food4service4ambience4

First time eating at Hard Rock in Key West, often we choose not to do the chain restaurants...food was great! The location is on Duval and the outdoor seating is super nice and fun! Our waitress was great, and the Manager assisted when I attempted to use Open Table Rewards! They were all so helpful! We will be back!

Hard Rock Cafe - Key West
Responded on February 22, 2021

Thank you so much for your recent visit and positive review. We really appreciate you taking the time to write a review and look forward to seeing you again soon. Safe trip home! Kelly Marshall General Manager

Report
LL
LindaLoo
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

My husband and I enjoyed dinner on Valentine’s Day. It was crowded on the street, but the hostess took us up to the 2nd story balcony and we had an intimate dinner together. It was so nice to be distanced and in the middle of everything. Wow, what an experience!

Hard Rock Cafe - Key West
Responded on February 18, 2021

Thank you Linda for your recent visit and 5 star rating! We are so pleased to hear your Valentine's Day dining experience was exceptional. We hope you will join us again soon. Kelly Marshall General Manager

Report
HD
vipHappyDiner
Washington DC
10 reviews
Dined on February 14, 2021
Overall5food4service5ambience5

Everything was great except the nachos-little to no chili only beans, scantily loaded.

Hard Rock Cafe - Key West
Responded on February 18, 2021

Thank you for your recent visit and honest feedback. We will validate the nacho recipe to ensure we are serving it correctly and I appreciate you bringing this to my attention. We hope you will join us again soon. Kelly Marshall General Manager

Report
OT
OpenTable Diner
Key West
3 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Valentine Day and celebrating our wedding anniversary

Hard Rock Cafe - Key West
Responded on February 16, 2021

Thank you for your recent visit and 5 star rating! Happy Anniversary and we hope to see you next year on Valentine's Day and another wedding anniversary! Kelly Marshall General Manager

Report
OT
OpenTable Diner
Atlanta
8 reviews
Dined on February 14, 2021
Overall5food5service5ambience4

We went for Valentine’s lunch . It was great food and service . We felt very comfortable there . They took our temperature and we were outside . It was a beautiful day and it was excellent experience. We are local and haven’t been out much so this was a very pleasant experience.

Hard Rock Cafe - Key West
Responded on February 18, 2021

Thank you so much for your positive review. We are committed to providing a clean and safe cafe and it's nice to hear that we are appreciated and your dining experience was excellent! Please visit us again soon. Kelly Marshall General Manager

Report
CH
vipCHRISTOPHERH
Orlando
8 reviews
Dined on February 11, 2021
Overall5food5service5ambience5

Great food & people. Very enjoyable dinner!!! :-)

Hard Rock Cafe - Key West
Responded on February 12, 2021

Thank you Christopher! We really appreciate your 5 star rating and positive review! We hope to see you again soon. Kelly Marshall General Manager

Report
BC
BryanC
1 review
Dined on February 9, 2021
Overall5food5service3ambience5

Food is consistently good and HRC is always fun. Just wish they would bring back the old-style milkshakes in the larger soda fountain glasses. They've reduced to a tiny 'milk-bottle' glass for the same or higher price. Not worth it and not as good.

Hard Rock Cafe - Key West
Responded on February 12, 2021

Thank you Bryan for your recent visit and honest feedback. We will definitely pass along your comments regarding the milk shake size and presentation. Also, we will pass along your compliments to Jordan. He is one of our top performers and everyone enjoys working with him. We hope you can visit us again soon. Kelly Marshall General Manager

Report
OT
OpenTable Diner
Philadelphia
2 reviews
Dined on February 8, 2021
Overall5food5service5ambience5

Birthdays and anniversary

M
Mkk1123
Dallas
1 review
Dined on February 6, 2021
Overall4food5service5ambience5

Food and staff was great. Had dinner there twice on this trip.

Hard Rock Cafe - Key West
Responded on February 9, 2021

Thank you for your positive review and multiple visits with us in Key West. We really appreciate your support and we want to let you know it means so much to us that you enjoyed your visits. We hope you will come back to Key West soon and stop by and see us! Kelly Marshall General Manager

Report
e
vipexcellent2dineat
Key West
25 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

Ines was excellent server

Hard Rock Cafe - Key West
Responded on January 26, 2021

Thank you for you recent visit and another 5 star rating! Ines does an amazing job and we all enjoy working with her. We are happy to hear you enjoyed her amazing service as well. Please join us again soon. Kelly Marshall General Manager

Report
TP
TammyP
1 review
Dined on January 22, 2021
Overall5food5service5ambience5

Great food! Super friendly! I loved that they had live music.

Hard Rock Cafe - Key West
Responded on January 25, 2021

Thank you Tammy for your recent visit and 5 star rating! YOU ROCK! We hope you will join us again soon and we have live music scheduled on our patio every Friday and Saturday night. See you soon! Kelly Marshall General Manager

Report
e
vipexcellent2dineat
Key West
25 reviews
Dined on January 16, 2021
Overall5food5service5ambience5

Once again our server Austin was excellent

Hard Rock Cafe - Key West
Responded on January 21, 2021

Thank you for your visit once again and giving us a positive review! I will be sure to pass along your compliments to Austin. Hope you join us again soon. Kelly Marshall General Manager

Report
MC
MiguelC
Miami
8 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

Great service !! Very attentive.

Hard Rock Cafe - Key West
Responded on January 6, 2021

Thank you MiguelC for your recent visit and 5 star rating. YOU ROCK! We hope you will join us again soon. Kelly Marshall General Manager

Report

FAQs

You can order delivery directly from Hard Rock Cafe - Key West using the Order Online button. Hard Rock Cafe - Key West also offers takeout which you can order by calling the restaurant at (305) 293-0230.

Hard Rock Cafe - Key West is rated 4.3 stars by 180 OpenTable diners.

Hard Rock Cafe - Key West does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Key West