Hard Rock Cafe - Honolulu

4.3
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457 Reviews
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$30 and under
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American

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Casual
Fun
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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What 457 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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WH
WaynoH
1 review
Dined on March 17, 2020
Overall5food5service5ambience5

Great service, delicious food, very generous serving size! Easy walking distance from our hotel. Located in a clean & safe area! Mahalo!!

OT
OpenTable Diner
Orange County
1 review
Dined on March 16, 2020
Overall4food4service3ambience4

Overall was a fun atmosphere. The details were what made it a little weird. In the coronavirus age some servers had gloves while others didn't, and the busser used the same cloth to wipe multiple tables and then set silverware and napkins on tables that were still wet from being wiped.

WT
WillamT
1 review
Dined on March 10, 2020
Overall3food2service2ambience4

Seating was great and not a Hassel. Ordered medium burger, was delivered as well done. Still tasted good, but wasn't as juicy as I like and was WELL DONE, NOT medium. No pink. Waiter was semi attentive. Ordered desserts. Waiter delivered the wrong dessert. Over all an okay experience.

L
Lana
Hawaii
1 review
Dined on March 10, 2020
Overall5food5service5ambience5

Waitresses were very nice to us
They kept our birthday cake in the fridge till the end.

LR
LynR
1 review
Dined on March 9, 2020
Overall5food5service5ambience5

This lone diner vegan received helpful and friendly service. Would go again.

JB
JodyB
1 review
Dined on March 8, 2020
Overall3food2service2ambience4

There was a special going on for international women’s day which was one of the reasons we went to this establishment. But when our bill came the special was not reflected on it. I asked our server if they were not honoring the special in which she replied, “Oh we are, we are just directed to wait until people ask for it”. To me that is bad business practice and somewhat of a scam. How many people paid for the special that should not have?

R
vipRocky
Hawaii
71 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Our server, Meg was exceptionally good and attentive.
Your baked beans (side), needs improving. I’ll be delighted to come there and teach your cooks how to make totally off the charts baked beans. Give me a call if you’re interested. 808-478-5233.
Aloha,
-Val

LF
LindaF
Cleveland
3 reviews
Dined on March 8, 2020
Overall5food4service4ambience5

Hard Rock is always good! Good drinks good food! It would be great if the could expand on their draft beer selections, not everyone likes IPAs!

OT
OpenTable Diner
Manitoba
1 review
Dined on March 2, 2020
Overall5food5service5ambience5

Excellent food,service and drinks!

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall1food1service1ambience2

Casual outing. Our food was not served hot and fresh. I had to ask for hot, fresh food. Overall was not 5 star customer service.

Hard Rock Cafe - Honolulu
Responded on March 4, 2020

Hi, we are really sorry that we did not provide a 5 star experience during your visit. This is certainly not our standard and we are disappointed that we missed the mark so badly. I have sent you a private message and hope to hear from you soon.--CW

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GW
GregoryW
Los Angeles
1 review
Dined on February 22, 2020
Overall2food3service2ambience5

Had to beg for an iced tea refill. Twice to the server, then manager comes by and asks about our experience. I asked him for a refill and he disappeared, never to be seen again

TM
TimothyM
New Mexico
12 reviews
Dined on February 22, 2020
Overall4food4service4ambience5

What’s not to like about decor at The Hard Rock if you’re an aging Baby Boomer? We had good food and service. The menu is light on fish dishes which are our favorite. No surprises, bad or good.

Hard Rock Cafe - Honolulu
Responded on February 27, 2020

Hi TimothyM, we are so happy that you enjoyed your time with us. I will make sure to share your feedback regarding fish options with our Senior Culinary team. We hope to see you again soon!--CW

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OT
OpenTable Diner
Milwaukee
1 review
Dined on February 21, 2020
Overall2food2service3ambience3

It wasn’t great. Wouldn’t go back.

OT
OpenTable Diner
Portland
1 review
Dined on February 19, 2020
Overall5food4service5ambience5

The service was top notch. Our waitress, Emilee, was amazing and showed extra TLC to our 4 year old son, which made us feel even better about our dining experience. The food was better than I expected, and the atmosphere was uplifting.

DJ
DrJB
Chicago
15 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

Great food and service! The burgers were large and tasty.
The warm brownie dessert with hot fudge and vanilla ice cream is amazing!

OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

loved it, good food, vibes and all around a good place to eat

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Thank you so much went on our honeymoon

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, we are so happy to hear that you had a great time with us on your honeymoon! I honeymooned in Hawaii as well before moving here, so always love hearing about others who come to our special island as well. We especially love that Hard Rock got to be a part of this special time and memory in your lives. Wishing you the best of marriages and a lifetime of happiness!--CW

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OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall2food2service5ambience3

The service was great but our food was not. First we had the Jumbo app it came out cold like it’s was pre cook. Then our main course was just course the mash potatoes had no taste broccoli was blanch in cold water and out pulled pork was dry. Out of everything it was alright....

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, thank you for your nice words regarding service and we are happy that that part of the experience was great, but we are really sorry that we missed mark on food. I would like to make this right. I have sent you a private message and hope to hear from you soon.--CW

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OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Valentine’s Day dinner with family

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, thank you so much for coming to celebrate Valentine's Day with us. We are thrilled that you had an excellent time with us and we hope to serve you again soon!--CW

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OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall4food4service5ambience5

Good overall.

Hard Rock Cafe - Honolulu
Responded on February 17, 2020

Hi, we are glad that you had a good time with us and hope to see you again soon!--CW

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OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall4food4service3ambience4

Overall decent experience, food was just OK for the cost and the service was just standard that you would find at any local diner. Burgers was not legendary, I can find a better quality at a Red Robin's and the Mac N Cheese absolutely had a pre-packaged taste and slightly gritty.

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, we are really sorry that you did not have an excellent experience with us. We are disappointed that the burger was not legendary as we are known for our burgers. I will get with my chef on the Mac N' Cheese to see what might cause a pre-packaged taste as all are made to order. I have sent you a private message and hope to hear from you soon.--CW

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TL
TammyL
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Food was great service was outstanding Amy was our waitress & she was extremely lovely very helpful when we couldn't decide on what to order. Highly recommend.

OT
OpenTable Diner
1 review
Dined on February 12, 2020
Overall4food3service5ambience5

I ordered ripeye steak and other steak something shrimp was topped. Taste was so so.. but service was perfect who named Jiyeon.

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Thank you so much for your kind words regarding Jiyeon and her service. She really does do a great job and we will be sure to share your feedback with her! We hope to serve you again soon!--CW

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OT
OpenTable Diner
Vancouver
4 reviews
Dined on February 11, 2020
Overall3food2service3ambience3

Super long wait for food - got the impossible burger which was good but there were no condiments. Lettuce and tomatoe - no mustard, ketchup, pickles. Very very dry.

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, we are really sorry that the impossible burger was bland. This is one of my personal favorites, so I really hate to hear that we did not deliver on how it should be prepared. I hope to hear from you soon. My contact information is in the private message that I sent.--CW

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OT
OpenTable Diner
Tokyo
3 reviews
Dined on February 9, 2020
Overall4food4service4ambience5

幼児2人の子連れで行きましたが、すぐにぬり絵を出してくれて助かりました。予約していたからか、テラス側の席でとても良かったです。どれも量が多いので、家族でシェアして食べれる分だけの注文で全然大丈夫。欧米系の女子三人が1つの料理をシェアして食べてました。お客さんは日本人はほとんどいませんでした。ギター好きな息子が興奮してとても楽しんでいました。

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Aloha, we are so happy that you enjoyed your visit, found us helpful and had a nice seat on the lanai. We hope to serve you again soon and tell your son we all love the guitar wall as well!--CW

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k
kimb
Hawaii
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

Awesome place on our visit to Hawaii. Would return if I ever return to Hawaii. Service was amazing

OT
OpenTable Diner
Hawaii
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

ライブ公演をしていた。予約したらテラスの席もらえる。

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JG
JeromeG
1 review
Dined on January 31, 2020
Overall3food3service5ambience4

Hard Rock Cafe has lost its appeal. Soon the generations that grew up in those era will diminish and will make it difficult to attract millennials. If the food quality and value remains (food was very expensive), Hard Rock Cafe will reduce itself to a mere Rock Museum. So we all know how Museums last.

If it is not the fact that I am a part time musician and rock generation fan, I would have not chose the Hard Rock Cafe to celebrate my birthday with family and friends.

I do enjoy the ambiance and awe inspired every time I see the guitars and rock memorabilia. Please take this review to heart and give the Hard Rock Cafe a jump start to new life.

AR
AlejandraR
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

We had a lovely experience, celebrated a birthday for 8 people. Food came out promptly, our server was great.
I would recommend this place !

SS
vipSueS
Minneapolis
12 reviews
Dined on January 29, 2020
Overall5food5service5ambience5

Excellent Service. Took our picture for us also!

Hard Rock Cafe - Honolulu
Responded on February 8, 2020

Hi SueS, thank you so much for the kind review. We are glad you had an excellent time with us!--CW

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DJ
vipDrJN68
New York Area
58 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

Had great service and a wonderful meal. Our server was friendly and full of energy! The local burger with pineapple was delicious! It’s a beautiful music museum inside and so with the view onto the energetic street. Worth the visit!

Hard Rock Cafe - Honolulu
Responded on January 31, 2020

Hi DrJN68, we are thrilled that you had such a nice time with the meal and with your server. Our team is definitely full of energy and love to have fun! Thank you for the recommendation and we hope to see you again soon!--CW

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NC
NicolaC
Hawaii
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Personale cordiale, cibo buono rapporto qualità prezzo nella norma.

Hard Rock Cafe - Honolulu
Responded on January 31, 2020

hi, thank you for a lovely review and kind words regarding staff and food. We hope to serve you again in the future!--CW

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OT
OpenTable Diner
1 review
Dined on January 12, 2020
Overall5food5service5ambience5

Delicious food, great service and awesome server (Jess) :D

Hard Rock Cafe - Honolulu
Responded on January 13, 2020

Hi, thank you for the great review and nice words about Jess! We will make sure to share this with her and also let the kitchen know that you really enjoyed the food. We look forward to serving you in the future.--CW

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WP
WayneP
1 review
Dined on January 9, 2020
Overall4food5service5ambience4

We had a great meal at the Hard Rock, positioned on the balcony overlooking the town. Service as always was excellent as we come to expect from THC, the food was really good and as normal we managed to share a starter and a main course due to the size of the portions. We had not been here for 5 years (visiting from UK) and made a point of returning, slightly disappointed to see THC had ditched Happy Hour and the “rack of beer”. But overall it was well worth the return visit.

Hard Rock Cafe - Honolulu
Responded on January 13, 2020

Hi WayneP, we are so happy that you loved the view overlooking town, it's great for people watching and enjoying the breeze! So glad that you enjoyed the food and honored that you folks made a point to return! We look forward to serving you again and wish you the best in 2020!--CW

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TR
TonyR
New York Area
5 reviews
Dined on January 8, 2020
Overall3food3service3ambience4

Good was ok. Service was slow.

Hard Rock Cafe - Honolulu
Responded on January 16, 2020

Hi TonyR, we are really sorry that service was slow during your time with us. I have reached out to you via private message and hope to hear from you soon in order to get your full feedback and make this right. Hope to hear from you!--CW

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JU
JUANJOSEM
Mexico City
10 reviews
Dined on January 5, 2020
Overall5food4service5ambience4

Mi hija pidió visitarlo, el servicio fue muy rápido y amigable, música en vivo y ambiente muy agradable

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RC
vipRonC
Dallas
20 reviews
Dined on January 4, 2020
Overall5food3service5ambience5

Hey, it's a Hard Rock! The food is good and service is fast and dependable. However, you can't beat the ambiance when it comes to sitting outside on the upper deck along the rail. And being in Hawaii! The breeze and view make it an unforgettably experience. Our server was personable without being intrusive. The manager ensured that we had a relaxing and enjoyable time. It's the best kne in America.

Hard Rock Cafe - Honolulu
Responded on January 17, 2020

Hi Ron, we really appreciate the 5 star review and your kind words. Thank you for sharing your experience and we are really glad that you had a great time on the deck and that service was nice. We hope to serve you again soon!--CW

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OT
OpenTable Diner
Toronto
1 review
Dined on January 3, 2020
Overall5food5service5ambience4

Our waiter Brett. Fantastic. He made our night

OT
OpenTable Diner
Tahoe
3 reviews
Dined on January 3, 2020
Overall4food5service4ambience5

Excellent. Menu could offer a bit more selection

N
Newgrammy
Louisville
13 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

We’ve been going to Hard Rock Cafes ever since the beginning and are never disappointed. They’re always great and this is no exception. Great food, great service, great music and great fun. Back in the day the merchandise was a sideline now it’s also a destination.

FAQs

Hard Rock Cafe - Honolulu is rated 4.3 stars by 457 OpenTable diners.

Hard Rock Cafe - Honolulu does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

You can book this restaurant by choosing the date, time and party size.

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