This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
Hard Rock Cafe - Honolulu
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
8oz grilled steak on a bed of fresh mixed greens tossed in a blue cheese vinaigrette, with pickled red onions, red peppers and Roma tomatoes, finished with crispy shoestring onions and blue cheese crumbles.
Our signature slow-roasted jumbo wings tossed with classic Buffalo or barbecue sauce, served with carrots, celery and blue cheese dressing.
BBQ PULLED PORK SANDWICH
Hand-pulled smoked pork with our house-made barbecue sauce, served on a toasted fresh bun with coleslaw and sliced Granny Smith apples.
Unfortunately my wife and I didn't have the opportunity to dine in due to the covid shut down... We ended up ordering take-out... With that being said... The staff was Awesome... From taking my order to meeting me at their front entrance... If that's how they greet their customers for take-out... I can't wait to dine in with my wife and experience everything that Hard Rock Cafe has to offer... Stay Safe and Blessed everyone... Big Aloha's
Are you looking for great music, awesome drinks, a huge food selection at reasonable prices, clean safe environment, super attentive staff and open air dining? Well this is the place for you!!
Hi, thank you so much for the great review. We are thrilled that you had a nice time with us and we hope to have the opportunity to serve you again soon!--CW
It’s Waikiki so expensive burgers it is. However, nice place and great staff.
Hi BryanC, we really appreciate you coming to visit us and are glad that you enjoyed your time dining with us and enjoyed the staff. We hope to see you again soon!--CW
Great staff, extremely clean and fast even with the COVID-19 restrictions.
Hi MattT, thank you so much for the great review. We are so happy to be re-opened and able to serve our guests again. We appreciate the kind words on the steps that we have taken as well as the shout out to our staff. We hope to serve you again soon!--CW
Thanks for being open and making sure we abide by the guidelines and still ensured we enjoyed ourselves during these times.
Hi SeanO, thank you for coming out to see us during these times, we sure do appreciate it! We are taking everyone's safety very seriously and we are so happy that we are able to be open in a way that keeps our team and our guests at minimal risk while still enjoying a great time out. We look forward to having the opportunity to serve you again soon!--CW
Service was great! Not too crowded due to COVID, but they seemed to have a lot of protocols in place for cleaning and they take your temperature when you come in. If you made a reservation in opentable they had a deal for a free dessert with purchase of two entrees.
Hi SamB, thank you for the excellent review! We have put many precautions in place to ensure a safe experience for our guests and our team and we are glad that you appreciated these measures. Thank you for the shout out on service and for booking on OpenTable. We hope to see you again soon!--CW
The service was amazing!! Our waiter was Chris and he was an actual doll. He was very friendly, funny and super outgoing.!!! Food was also phenomenal. 10/10
Hi Yesenia, Mahalo for your lovely review for Chris! He is pretty awesome and we will make sure to share your review with him. Will also make sure to give a shout out to our kitchen team, they always appreciate when their food is loved. We look forward to getting to serve you again in the future!--CW
Great service and they got the CV19 distancing right. Not has hoppin’ as it was before, but is what it is. Great job to Kat our server 💪🏽🤙🏽 Nailed it!!
Hi RonG, thank you for a great review and for your kind words for Kat. She is great isn't she? I will make sure to share this review with her so she knows her service is appreciated. Also, thank you for the recognition of our precautionary steps. We are taking this very seriously while also trying to make sure everyone still gets a great Hard Rock experience. Cheers and look forward to seeing you again soon!--CW
Hard Rock Cafe is a very pleasant restaurant to eat at. Whether you are going on a date, taking the family, or just getting a bite to eat, hard rock has great food and plays some of the greatest music from 80’s rock to 90’s pop. My wife and I got the shrimp to start with this unbelievable Cole slaw and was excellent. Our entrees were the Norwegian salmon and the bbq combo which were both tasty and filling. The customer service was amazing with our waiter making sure the drinks were filled and updating us on our dinner. I recommend this restaurant to everyone of all ages and also checking in was easy. Thanks hard rock. Great experience with great people.
Hi, we really appreciate the kind words and are happy that you had such a nice meal and experience with us. Thank you for sharing your feedback. I will make sure to share your kind words with the team and we look forward to serving you again soon!--CW
Delicious food and great service. Will definitely return 🤙
Thank you so much for the lovley review SharonC! We are really happy that you enjoyed food and service and we look forward to your returning.--CW
This was a great experience with social distance in check. Great service and great food. Sometimes hard to hear the server because of the face mask. My suggestion is:
1) put up plexi-glass on one side of the table
2) servers can use face shields
3) a portable mic and speaker
Hi Seani24, thank you so much for the great review and we are so happy that you had a nice time dining with us! We appreciate the suggestions and will be sure to share the feedback with upper management. We hope to have the chance to serve you again soon!--CW
Another great visit to Hard Rock Cafe Honolulu! One of my favorites.
Hi SCL1, we appreciate you coming out to support us during this time and we are thrilled that you had a great time and that we are one of your favorites. Cheers to the next time!--CW
Went to celebrate my wife’s birthday. Staff was awesome accommodating us during these rough times. Our waitress was on top of it! Great service and our group left satisfied🤙🏾
Hi, thank you so much for coming out and supporting us and for choosing us for your wife's birthday celebration. Thank you for your nice words for your server. We are all so stoked to be able to be here for our guests and look forward to serving you again soon!--CW
Birthday Dinner and it was amazing as always !!!!
Hi, we are so happy that you came to celebrate with us and are thrilled that you had a great time. Cheers to the next time and thank you for the wonderful review!--CW
They did an amazing job adapting to new covid standards!! Our waitress - was fantastic!! She was super chill and very attentive! So awesome to be dining out again!
Hi c17wife, thank you so much for coming out and dining with us. We are taking every pre-caution to ensure that we provide a safe experience in addition to our usual awesome standards. We are thrilled that you had a great time with us and appreciate the kind words. Stay safe out there and we hope to serve you again very soon!--CW
Great service, delicious food, very generous serving size! Easy walking distance from our hotel. Located in a clean & safe area! Mahalo!!
Overall was a fun atmosphere. The details were what made it a little weird. In the coronavirus age some servers had gloves while others didn't, and the busser used the same cloth to wipe multiple tables and then set silverware and napkins on tables that were still wet from being wiped.
Seating was great and not a Hassel. Ordered medium burger, was delivered as well done. Still tasted good, but wasn't as juicy as I like and was WELL DONE, NOT medium. No pink. Waiter was semi attentive. Ordered desserts. Waiter delivered the wrong dessert. Over all an okay experience.
Waitresses were very nice to us
They kept our birthday cake in the fridge till the end.
This lone diner vegan received helpful and friendly service. Would go again.
There was a special going on for international women’s day which was one of the reasons we went to this establishment. But when our bill came the special was not reflected on it. I asked our server if they were not honoring the special in which she replied, “Oh we are, we are just directed to wait until people ask for it”. To me that is bad business practice and somewhat of a scam. How many people paid for the special that should not have?
Our server, Meg was exceptionally good and attentive.
Your baked beans (side), needs improving. I’ll be delighted to come there and teach your cooks how to make totally off the charts baked beans. Give me a call if you’re interested. 808-478-5233.
Hard Rock is always good! Good drinks good food! It would be great if the could expand on their draft beer selections, not everyone likes IPAs!
Excellent food,service and drinks!
Crowded. Came for family dinner. Got shoved to the side because there was a large banquet party.
Hi, we are really sorry that we did not provide an excellent experience during your visit . We hope to have the opportunity to serve you again and show our true Aloha spirit. When you do make it back in, please ask for me, Cammie, so that I can make sure that you have an exceptional experience. Currently, we are open for dine in on Thursday (4pm-8pm) and Friday-Sunday (12pm-9pm). I look forward to having the chance to make things right--Cammie Wright--Assistant General Manager.
Casual outing. Our food was not served hot and fresh. I had to ask for hot, fresh food. Overall was not 5 star customer service.
Hi, we are really sorry that we did not provide a 5 star experience during your visit. This is certainly not our standard and we are disappointed that we missed the mark so badly. I have sent you a private message and hope to hear from you soon.--CW
Had to beg for an iced tea refill. Twice to the server, then manager comes by and asks about our experience. I asked him for a refill and he disappeared, never to be seen again
What’s not to like about decor at The Hard Rock if you’re an aging Baby Boomer? We had good food and service. The menu is light on fish dishes which are our favorite. No surprises, bad or good.
Hi TimothyM, we are so happy that you enjoyed your time with us. I will make sure to share your feedback regarding fish options with our Senior Culinary team. We hope to see you again soon!--CW
It wasn’t great. Wouldn’t go back.
The service was top notch. Our waitress, Emilee, was amazing and showed extra TLC to our 4 year old son, which made us feel even better about our dining experience. The food was better than I expected, and the atmosphere was uplifting.
Great food and service! The burgers were large and tasty.
The warm brownie dessert with hot fudge and vanilla ice cream is amazing!
loved it, good food, vibes and all around a good place to eat
Thank you so much went on our honeymoon
Hi, we are so happy to hear that you had a great time with us on your honeymoon! I honeymooned in Hawaii as well before moving here, so always love hearing about others who come to our special island as well. We especially love that Hard Rock got to be a part of this special time and memory in your lives. Wishing you the best of marriages and a lifetime of happiness!--CW
The service was great but our food was not. First we had the Jumbo app it came out cold like it’s was pre cook. Then our main course was just course the mash potatoes had no taste broccoli was blanch in cold water and out pulled pork was dry. Out of everything it was alright....
Hi, thank you for your nice words regarding service and we are happy that that part of the experience was great, but we are really sorry that we missed mark on food. I would like to make this right. I have sent you a private message and hope to hear from you soon.--CW
Valentine’s Day dinner with family
Hi, thank you so much for coming to celebrate Valentine's Day with us. We are thrilled that you had an excellent time with us and we hope to serve you again soon!--CW
Hi, we are glad that you had a good time with us and hope to see you again soon!--CW
Overall decent experience, food was just OK for the cost and the service was just standard that you would find at any local diner. Burgers was not legendary, I can find a better quality at a Red Robin's and the Mac N Cheese absolutely had a pre-packaged taste and slightly gritty.
Hi, we are really sorry that you did not have an excellent experience with us. We are disappointed that the burger was not legendary as we are known for our burgers. I will get with my chef on the Mac N' Cheese to see what might cause a pre-packaged taste as all are made to order. I have sent you a private message and hope to hear from you soon.--CW
Food was great service was outstanding Amy was our waitress & she was extremely lovely very helpful when we couldn't decide on what to order. Highly recommend.
I ordered ripeye steak and other steak something shrimp was topped. Taste was so so.. but service was perfect who named Jiyeon.
Thank you so much for your kind words regarding Jiyeon and her service. She really does do a great job and we will be sure to share your feedback with her! We hope to serve you again soon!--CW
Super long wait for food - got the impossible burger which was good but there were no condiments. Lettuce and tomatoe - no mustard, ketchup, pickles. Very very dry.
Hi, we are really sorry that the impossible burger was bland. This is one of my personal favorites, so I really hate to hear that we did not deliver on how it should be prepared. I hope to hear from you soon. My contact information is in the private message that I sent.--CW
Hard Rock Cafe - Honolulu offers takeout which you can order by calling the restaurant at (808) 955-7383.
Hard Rock Cafe - Honolulu is rated 4.4 stars by 473 OpenTable diners.
Hard Rock Cafe - Honolulu does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.