This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Hard Rock Cafe - Honolulu

4.4
icon/ic_reviewCreated with Sketch.
473 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American

Top Tags:

Casual
Fun
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - Honolulu during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 473 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.4
service
4.4
ambience
4.0
value
Noise · Moderate
91% of people would recommend it to a friend
Sort by
Filters
L
Lbasso
Las Vegas
1 review
Dined on August 28, 2020
Overall5food5service5ambience5

Unfortunately my wife and I didn't have the opportunity to dine in due to the covid shut down... We ended up ordering take-out... With that being said... The staff was Awesome... From taking my order to meeting me at their front entrance... If that's how they greet their customers for take-out... I can't wait to dine in with my wife and experience everything that Hard Rock Cafe has to offer... Stay Safe and Blessed everyone... Big Aloha's

PA
PatrieAnne
Cincinnati
7 reviews
Dined on August 9, 2020
Overall5food5service5ambience5

Are you looking for great music, awesome drinks, a huge food selection at reasonable prices, clean safe environment, super attentive staff and open air dining? Well this is the place for you!!

Hard Rock Cafe - Honolulu
Responded on August 13, 2020

Hi, thank you so much for the great review. We are thrilled that you had a nice time with us and we hope to have the opportunity to serve you again soon!--CW

Report
BC
BryanC
Baltimore
10 reviews
Dined on July 31, 2020
Overall5food4service5ambience5

It’s Waikiki so expensive burgers it is. However, nice place and great staff.

Hard Rock Cafe - Honolulu
Responded on August 8, 2020

Hi BryanC, we really appreciate you coming to visit us and are glad that you enjoyed your time dining with us and enjoyed the staff. We hope to see you again soon!--CW

Report
MT
MattT
San Francisco
7 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

Great staff, extremely clean and fast even with the COVID-19 restrictions.

Hard Rock Cafe - Honolulu
Responded on July 23, 2020

Hi MattT, thank you so much for the great review. We are so happy to be re-opened and able to serve our guests again. We appreciate the kind words on the steps that we have taken as well as the shout out to our staff. We hope to serve you again soon!--CW

Report
SO
SeanO
Hawaii
1 review
Dined on July 11, 2020
Overall4food4service4ambience5

Thanks for being open and making sure we abide by the guidelines and still ensured we enjoyed ourselves during these times.

Hard Rock Cafe - Honolulu
Responded on July 17, 2020

Hi SeanO, thank you for coming out to see us during these times, we sure do appreciate it! We are taking everyone's safety very seriously and we are so happy that we are able to be open in a way that keeps our team and our guests at minimal risk while still enjoying a great time out. We look forward to having the opportunity to serve you again soon!--CW

Report
SB
vipSamB
Hawaii
2 reviews
Dined on July 5, 2020
Overall5food4service5ambience5

Service was great! Not too crowded due to COVID, but they seemed to have a lot of protocols in place for cleaning and they take your temperature when you come in. If you made a reservation in opentable they had a deal for a free dessert with purchase of two entrees.

Hard Rock Cafe - Honolulu
Responded on July 10, 2020

Hi SamB, thank you for the excellent review! We have put many precautions in place to ensure a safe experience for our guests and our team and we are glad that you appreciated these measures. Thank you for the shout out on service and for booking on OpenTable. We hope to see you again soon!--CW

Report
Y
Yesenia
1 review
Dined on July 4, 2020
Overall5food5service5ambience5

The service was amazing!! Our waiter was Chris and he was an actual doll. He was very friendly, funny and super outgoing.!!! Food was also phenomenal. 10/10

Hard Rock Cafe - Honolulu
Responded on July 10, 2020

Hi Yesenia, Mahalo for your lovely review for Chris! He is pretty awesome and we will make sure to share your review with him. Will also make sure to give a shout out to our kitchen team, they always appreciate when their food is loved. We look forward to getting to serve you again in the future!--CW

Report
RG
RonG
Hawaii
3 reviews
Dined on July 2, 2020
Overall5food5service5ambience5

Great service and they got the CV19 distancing right. Not has hoppin’ as it was before, but is what it is. Great job to Kat our server 💪🏽🤙🏽 Nailed it!!

Hard Rock Cafe - Honolulu
Responded on July 5, 2020

Hi RonG, thank you for a great review and for your kind words for Kat. She is great isn't she? I will make sure to share this review with her so she knows her service is appreciated. Also, thank you for the recognition of our precautionary steps. We are taking this very seriously while also trying to make sure everyone still gets a great Hard Rock experience. Cheers and look forward to seeing you again soon!--CW

Report
OT
OpenTable Diner
Hawaii
9 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

Hard Rock Cafe is a very pleasant restaurant to eat at. Whether you are going on a date, taking the family, or just getting a bite to eat, hard rock has great food and plays some of the greatest music from 80’s rock to 90’s pop. My wife and I got the shrimp to start with this unbelievable Cole slaw and was excellent. Our entrees were the Norwegian salmon and the bbq combo which were both tasty and filling. The customer service was amazing with our waiter making sure the drinks were filled and updating us on our dinner. I recommend this restaurant to everyone of all ages and also checking in was easy. Thanks hard rock. Great experience with great people.

Hard Rock Cafe - Honolulu
Responded on July 5, 2020

Hi, we really appreciate the kind words and are happy that you had such a nice meal and experience with us. Thank you for sharing your feedback. I will make sure to share your kind words with the team and we look forward to serving you again soon!--CW

Report
SC
SharonC
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

Delicious food and great service. Will definitely return 🤙

Hard Rock Cafe - Honolulu
Responded on July 5, 2020

Thank you so much for the lovley review SharonC! We are really happy that you enjoyed food and service and we look forward to your returning.--CW

Report
S
Seani24
Hawaii
8 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

This was a great experience with social distance in check. Great service and great food. Sometimes hard to hear the server because of the face mask. My suggestion is:
1) put up plexi-glass on one side of the table
2) servers can use face shields
3) a portable mic and speaker

Hard Rock Cafe - Honolulu
Responded on June 26, 2020

Hi Seani24, thank you so much for the great review and we are so happy that you had a nice time dining with us! We appreciate the suggestions and will be sure to share the feedback with upper management. We hope to have the chance to serve you again soon!--CW

Report
SC
SCL1
1 review
Dined on June 20, 2020
Overall4food4service4ambience5

Another great visit to Hard Rock Cafe Honolulu! One of my favorites.

Hard Rock Cafe - Honolulu
Responded on June 22, 2020

Hi SCL1, we appreciate you coming out to support us during this time and we are thrilled that you had a great time and that we are one of your favorites. Cheers to the next time!--CW

Report
OT
OpenTable Diner
1 review
Dined on June 19, 2020
Overall5food4service5ambience5

Went to celebrate my wife’s birthday. Staff was awesome accommodating us during these rough times. Our waitress was on top of it! Great service and our group left satisfied🤙🏾

Hard Rock Cafe - Honolulu
Responded on June 22, 2020

Hi, thank you so much for coming out and supporting us and for choosing us for your wife's birthday celebration. Thank you for your nice words for your server. We are all so stoked to be able to be here for our guests and look forward to serving you again soon!--CW

Report
OT
OpenTable Diner
Miami
6 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

Birthday Dinner and it was amazing as always !!!!

Hard Rock Cafe - Honolulu
Responded on August 21, 2020

Hi, we are so happy that you came to celebrate with us and are thrilled that you had a great time. Cheers to the next time and thank you for the wonderful review!--CW

Report
c
c17wife
Anchorage
4 reviews
Dined on June 9, 2020
Overall5food5service5ambience5

They did an amazing job adapting to new covid standards!! Our waitress - was fantastic!! She was super chill and very attentive! So awesome to be dining out again!

Hard Rock Cafe - Honolulu
Responded on June 12, 2020

Hi c17wife, thank you so much for coming out and dining with us. We are taking every pre-caution to ensure that we provide a safe experience in addition to our usual awesome standards. We are thrilled that you had a great time with us and appreciate the kind words. Stay safe out there and we hope to serve you again very soon!--CW

Report
WH
WaynoH
1 review
Dined on March 17, 2020
Overall5food5service5ambience5

Great service, delicious food, very generous serving size! Easy walking distance from our hotel. Located in a clean & safe area! Mahalo!!

OT
OpenTable Diner
Orange County
2 reviews
Dined on March 16, 2020
Overall4food4service3ambience4

Overall was a fun atmosphere. The details were what made it a little weird. In the coronavirus age some servers had gloves while others didn't, and the busser used the same cloth to wipe multiple tables and then set silverware and napkins on tables that were still wet from being wiped.

WT
WillamT
1 review
Dined on March 10, 2020
Overall3food2service2ambience4

Seating was great and not a Hassel. Ordered medium burger, was delivered as well done. Still tasted good, but wasn't as juicy as I like and was WELL DONE, NOT medium. No pink. Waiter was semi attentive. Ordered desserts. Waiter delivered the wrong dessert. Over all an okay experience.

L
Lana
Hawaii
3 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

Waitresses were very nice to us
They kept our birthday cake in the fridge till the end.

LR
LynR
1 review
Dined on March 9, 2020
Overall5food5service5ambience5

This lone diner vegan received helpful and friendly service. Would go again.

JB
JodyB
1 review
Dined on March 8, 2020
Overall3food2service2ambience4

There was a special going on for international women’s day which was one of the reasons we went to this establishment. But when our bill came the special was not reflected on it. I asked our server if they were not honoring the special in which she replied, “Oh we are, we are just directed to wait until people ask for it”. To me that is bad business practice and somewhat of a scam. How many people paid for the special that should not have?

R
vipRocky
Hawaii
75 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Our server, Meg was exceptionally good and attentive.
Your baked beans (side), needs improving. I’ll be delighted to come there and teach your cooks how to make totally off the charts baked beans. Give me a call if you’re interested. 808-478-5233.
Aloha,
-Val

LF
LindaF
Cleveland
3 reviews
Dined on March 8, 2020
Overall5food4service4ambience5

Hard Rock is always good! Good drinks good food! It would be great if the could expand on their draft beer selections, not everyone likes IPAs!

OT
OpenTable Diner
Manitoba
1 review
Dined on March 2, 2020
Overall5food5service5ambience5

Excellent food,service and drinks!

OT
OpenTable Diner
Hawaii
2 reviews
Dined on March 2, 2020
Overall3food3service4ambience4

Crowded. Came for family dinner. Got shoved to the side because there was a large banquet party.

Hard Rock Cafe - Honolulu
Responded on August 24, 2020

Hi, we are really sorry that we did not provide an excellent experience during your visit . We hope to have the opportunity to serve you again and show our true Aloha spirit. When you do make it back in, please ask for me, Cammie, so that I can make sure that you have an exceptional experience. Currently, we are open for dine in on Thursday (4pm-8pm) and Friday-Sunday (12pm-9pm). I look forward to having the chance to make things right--Cammie Wright--Assistant General Manager.

Report
OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall1food1service1ambience2

Casual outing. Our food was not served hot and fresh. I had to ask for hot, fresh food. Overall was not 5 star customer service.

Hard Rock Cafe - Honolulu
Responded on March 4, 2020

Hi, we are really sorry that we did not provide a 5 star experience during your visit. This is certainly not our standard and we are disappointed that we missed the mark so badly. I have sent you a private message and hope to hear from you soon.--CW

Report
GW
GregoryW
Los Angeles
1 review
Dined on February 22, 2020
Overall2food3service2ambience5

Had to beg for an iced tea refill. Twice to the server, then manager comes by and asks about our experience. I asked him for a refill and he disappeared, never to be seen again

TM
TimothyM
New Mexico
12 reviews
Dined on February 22, 2020
Overall4food4service4ambience5

What’s not to like about decor at The Hard Rock if you’re an aging Baby Boomer? We had good food and service. The menu is light on fish dishes which are our favorite. No surprises, bad or good.

Hard Rock Cafe - Honolulu
Responded on February 27, 2020

Hi TimothyM, we are so happy that you enjoyed your time with us. I will make sure to share your feedback regarding fish options with our Senior Culinary team. We hope to see you again soon!--CW

Report
OT
OpenTable Diner
Milwaukee
1 review
Dined on February 21, 2020
Overall2food2service3ambience3

It wasn’t great. Wouldn’t go back.

OT
OpenTable Diner
Portland
1 review
Dined on February 19, 2020
Overall5food4service5ambience5

The service was top notch. Our waitress, Emilee, was amazing and showed extra TLC to our 4 year old son, which made us feel even better about our dining experience. The food was better than I expected, and the atmosphere was uplifting.

DJ
DrJB
Chicago
15 reviews
Dined on February 18, 2020
Overall5food5service5ambience5

Great food and service! The burgers were large and tasty.
The warm brownie dessert with hot fudge and vanilla ice cream is amazing!

OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

loved it, good food, vibes and all around a good place to eat

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Thank you so much went on our honeymoon

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, we are so happy to hear that you had a great time with us on your honeymoon! I honeymooned in Hawaii as well before moving here, so always love hearing about others who come to our special island as well. We especially love that Hard Rock got to be a part of this special time and memory in your lives. Wishing you the best of marriages and a lifetime of happiness!--CW

Report
OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall2food2service5ambience3

The service was great but our food was not. First we had the Jumbo app it came out cold like it’s was pre cook. Then our main course was just course the mash potatoes had no taste broccoli was blanch in cold water and out pulled pork was dry. Out of everything it was alright....

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, thank you for your nice words regarding service and we are happy that that part of the experience was great, but we are really sorry that we missed mark on food. I would like to make this right. I have sent you a private message and hope to hear from you soon.--CW

Report
OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Valentine’s Day dinner with family

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, thank you so much for coming to celebrate Valentine's Day with us. We are thrilled that you had an excellent time with us and we hope to serve you again soon!--CW

Report
OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall4food4service5ambience5

Good overall.

Hard Rock Cafe - Honolulu
Responded on February 17, 2020

Hi, we are glad that you had a good time with us and hope to see you again soon!--CW

Report
OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall4food4service3ambience4

Overall decent experience, food was just OK for the cost and the service was just standard that you would find at any local diner. Burgers was not legendary, I can find a better quality at a Red Robin's and the Mac N Cheese absolutely had a pre-packaged taste and slightly gritty.

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, we are really sorry that you did not have an excellent experience with us. We are disappointed that the burger was not legendary as we are known for our burgers. I will get with my chef on the Mac N' Cheese to see what might cause a pre-packaged taste as all are made to order. I have sent you a private message and hope to hear from you soon.--CW

Report
TL
TammyL
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Food was great service was outstanding Amy was our waitress & she was extremely lovely very helpful when we couldn't decide on what to order. Highly recommend.

OT
OpenTable Diner
1 review
Dined on February 12, 2020
Overall4food3service5ambience5

I ordered ripeye steak and other steak something shrimp was topped. Taste was so so.. but service was perfect who named Jiyeon.

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Thank you so much for your kind words regarding Jiyeon and her service. She really does do a great job and we will be sure to share your feedback with her! We hope to serve you again soon!--CW

Report
OT
OpenTable Diner
Vancouver
4 reviews
Dined on February 11, 2020
Overall3food2service3ambience3

Super long wait for food - got the impossible burger which was good but there were no condiments. Lettuce and tomatoe - no mustard, ketchup, pickles. Very very dry.

Hard Rock Cafe - Honolulu
Responded on February 16, 2020

Hi, we are really sorry that the impossible burger was bland. This is one of my personal favorites, so I really hate to hear that we did not deliver on how it should be prepared. I hope to hear from you soon. My contact information is in the private message that I sent.--CW

Report

FAQs

Hard Rock Cafe - Honolulu offers takeout which you can order by calling the restaurant at (808) 955-7383.

Hard Rock Cafe - Honolulu is rated 4.4 stars by 473 OpenTable diners.

Hard Rock Cafe - Honolulu does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Honolulu