Hard Rock Cafe - Baltimore

4
293 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected

Featured specials

Select a special by choosing a date, time and party size

Mother's Day Menus & Specials

Dine in
Starting May 9, 2021

Sip, sip hooray for Mom! From May 6th to May 9th treat Mom to a tableside Momosa bar featuring champagne, juices, and fresh fruit. In addition to our Hard Rock favorites, try our Momchie menu selections of Lobster Flatbread, Lobster Cobb Salad, Herb Grilled Chicken, and Strawberry Shortcake Sundae.

What 293 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.1
service
4.0
ambience
3.8
value
Noise · Moderate
72% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
Philadelphia
9 reviews
Dined 5 days ago
Overall5food5service5ambience5

Loved it. Great nachos and the waiter was very responsive

J
vipJkennedy
Philadelphia
8 reviews
Dined 7 days ago
Overall5food4service5ambience5

Service was stellar. Made for a great evening.

OT
OpenTable Diner
Washington DC
1 review
Dined on April 15, 2021
Overall3food3service3ambience4

Nothing to special. Menu is pretty short cut and dry. I feel like it’s a place kids wouldn’t have a hard time choosing what they want to eat

CN
CosetteN
1 review
Dined on April 10, 2021
Overall5food5service4ambience5

We have two tables a total of ten people. The adult table our server was great but with our teen table the server had a bit of an attitude when one of our girls complained something was wrong with her food. Overall, it still was a good experience.

Hard Rock Cafe - Baltimore
Responded 5 days ago

Thank you for the review and your honest feedback. We appreciate it!

Report
TP
TonyP
Baltimore
3 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Very cool place to chill out and recharge. Nachos were incredible and the beer was excellent. Our waiter was one cool cat. Thanks for the experience.

Hard Rock Cafe - Baltimore
Responded 5 days ago

We enjoy the nachos often as well. You Rock!

Report
g
grumpygramps
Baltimore
1 review
Dined on April 8, 2021
Overall4food5service5ambience3

Not my kind of place, but the grandkids want to go.

MB
vipMissyB
Washington DC
10 reviews
Dined on April 6, 2021
Overall5food5service5ambience5

Predictably delicious food with great service. Glad we got a reservation.

KA
KathrynA
Richmond
2 reviews
Dined on April 5, 2021
Overall2food3service2ambience3

Our family of 5, including 2 teenagers and a 10 year old, were seated on the first floor among several families with screaming babies and toddlers. It felt cut off from “the rest of the restaurant” as if there HAD to be more to it than this. All we could see was one room of tables, the bar, and the gift shop. The ambiance was cool; the screaming babies were not cool and the parents had no intention of quieting them down, not that the restaurant could have done much. It would have been nice if they’d offered to move us to a quieter area. Even our kids were annoyed. This building has several floors, so I’m sure they could have accommodated this.

I asked for a wine menu and they said they didn’t have one: big red flag for a restaurant that charges $20 for a salad. The service was slow; the server herself was slow and awkward. I watched her slowly move around the inside of the bar while I waited for my glass of house wine 🙄 She looked like she was lost or killing time, I couldn’t quite tell.
The menu was something I’d expect from Applebee’s, not a famous restaurant that’s only featured in major cities. If you just want a boring meal with a boring drink and a terrible atmosphere, save your money and just got to a crappy chain like Applebee’s or TGIFriday. Bout the same experience. Waste of time and money. We spent more at the Gift Shop than our tab, only because I couldn’t wait to get out of there.

S
Sharon
1 review
Dined on April 4, 2021
Overall3food2service5ambience3

Server was very attentive. Excellent service. Food was ok. Not worth the $.

EW
EricW
1 review
Dined on April 3, 2021
Overall1food1service1ambience1

I’m a chill guy. I’ve worked in the restaurant industry, and am very patient when it comes to understanding why service is slow.

Because of the following events I lost my patience and left before even receiving a glass of water.

Had a reservation for 6:30 pm with a request for a high chair in my notes through open table. We arrived 10 minutes early and was immediately sat....at a 6 top table.....without a high chair.....in the Bar section!

When I go over to the host stand to ask for a high chair. I got it myself. After 5-7 minutes the bartender comes over to let me know he will be over shortly. He was the only bartender covering the bar and 4/5 tables in the bar area. I knew he had his hands full already, and at the 10 minute mark of no service I asked the host and manager to be moved to a normal 4 top in the dining room area. My request was granted as we carried our own high chair to the next table 30 feet away.

5 minutes later the server comes over to let us know she’ll be with us shortly. By this point, we’ve been in the Hard Rock for 15 minutes with not even a glass of water.

My problem was not with the bartender or server whom seemingly were not told they got sat because they had enough going on as it was. My issue with with the manager not doing anything other than hanging out by the host stand while we can’t seem to get any service.

As we’re leaving the manager asks if we are leaving. He contemplated speaking to us at all. He first saw us heading towards the door and walked over to “look” at the high chairs. After we’ve walked past the host stand he says “folks, are you all leaving”. When we let him know we’ve been here for 15 minutes with no service, his response was “sorry, I just got here” no ownership, apology, and offer to help with the situation.

What a let down.

JH
JacquelineH
Philadelphia
7 reviews
Dined on April 1, 2021
Overall4food3service5ambience4

Decent food. Seems like less menu items than before. Nachos were just ok. My husband loved his burger. Sundae was delicious.

SH
StacyH
1 review
Dined on March 30, 2021
Overall1food1service1ambience1

Poor service, horrible food. The server only came once to check on us. The food was burnt and the chicken was dry. Very disappointed

OT
OpenTable Diner
Washington DC
3 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

Great food and environment. Listening to old 80s music in the harbor never gets old

LM
LorM
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

All the staff was really kind especially our waiter!!

JM
JeffM
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

A big thank you to our server Josh!!!
Josh was very friendly, polite and knowledgable and helped us have a great night. Great food too!!!

m
markz
1 review
Dined on March 14, 2021
Overall5food5service5ambience5

Great afternoon "date". Awesome service. We arrived earlier than our reservation but were seated immediately.

OT
OpenTable Diner
Washington DC
1 review
Dined on March 12, 2021
Overall2food2service2ambience2

Loud. Wrong order. Poor service. Food low quality.

j
joseka
Orange County
1 review
Dined on January 3, 2021
Overall5food5service5ambience5

Llegamos al restaurante y estaba cerrado por la pandemia. Pero en la aplicación decía que permitían capacidad del 20% pero no fue así. El personal al vernos nos regalo un vaso de recuerdo

Report
JB
JoyB
1 review
Dined on December 8, 2020
Overall5food5service5ambience5

We came here for a Birthday lunch for my niece and nephew. It was a great time and Josh the waiter made it all the more fun for the kids!

c
christineh
1 review
Dined on November 28, 2020
Overall4food4service4ambience5

We enjoyed our lunch the staff was very friendly! Food was good

TH
TimH
1 review
Dined on November 24, 2020
Overall5food5service5ambience5

We had the BEST time at Hard Rock Inner Harbor!!! Brett & Dave treated us like rock stars!! I have missed this level of service & fun. They were so great! Every thing was very clean. The burgers, and the cookies & cream shakes were delicious. The fun was turned up to 11!! Thanks for a spectacular time! Bon Jovi & Def Leppard rock!😄😄😄

WR
WendyR
Philadelphia
2 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

We came here for a celebration meal after a competition. The food was amazing and the service was outstanding !

C
Curtain
Richmond
1 review
Dined on October 27, 2020
Overall5food5service5ambience5

We were greeted when we first walked in, which was heartfelt and very pleasant! We sat on the stage, which there are no words for! Our waitress Brett came to the table and we were in heaven for the entire experience! She is absolutely fantastic and took really good care of us! To make things even better the manager David came to our table and greeted us and spoke to us for a few minutes. This was a very nice touch. Whether your celebrating something or just eating out, I highly recommend the Baltimore Hard Rock!!!!

TB
TessaB
Tampa
4 reviews
Dined on October 11, 2020
Overall4food4service3ambience3

Music was incredibly loud for the minimal amount of people in there. Probably should be accounted for when there's less crowd noise... That being said, took an hour for our food (for the minimal people in there.)

OT
OpenTable Diner
New York Area
5 reviews
Dined on October 10, 2020
Overall5food5service5ambience5

Have a wonderful server Antoine and the manager came and greeted us personally. The social distancing practices were top notch as well. Will def be visiting again.

JG
JoannaG
1 review
Dined on September 29, 2020
Overall5food5service5ambience5

In the midst of COVID-19, it was nice to be able to actually eat indoors. The staff and the food was delicious. I strongly suggest that HRC bottle and sell their BBQ sauce. It is absolutely amazing and I think it would be a big seller.

TC
TiffanyC
Baltimore
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Service was amazing from the hostess to the waitress and even the manager came by to check on us.

JR
JeffreyR
Washington DC
1 review
Dined on September 13, 2020
Overall2food2service4ambience2

The Hard Rock Cafe is just not like I remember it to be and with the restrictions mandated its just not the same vibe. Service was great but for the price and food options just did not hit the mark for our Birthday Dinner. We were not familiar with the area and it appears we had much bettwr options.

RG
RogerG
1 review
Dined on September 13, 2020
Overall2food1service2ambience2

The restaurant closed at 8, though the website stated 10. I reserved outdoor seating, but was advised outdoor closed early and that Ihad to wait to be seated indoors. The service was ok but slow for drinks. The only truly good thing aboit the experience was the music that played.

OJ
OJayM
New York Area
3 reviews
Dined on September 10, 2020
Overall5food4service4ambience5

Great staff

DS
DonnyS
Washington DC
1 review
Dined on September 6, 2020
Overall4food4service4ambience5

I had previously complained in my review. The GM reached out and was very apologetic and sincere.

One word of warning is that if you eat outside it is a smaller menu. Still could be more than enough to make you happy. Just make sure that you check the outdoor menu and indoor to see what your best choice would be.

OT
OpenTable Diner
1 review
Dined on September 5, 2020
Overall5food3service5ambience5

My boyfriend and I went there for our anniversary, everything was wonderful

Hard Rock Cafe - Baltimore
Responded on March 15, 2021

Awesome, glad you shared your anniversary celebration with us!

Report
DW
DustyW
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

We made a reservation online bc we were coming in from out of town. We felt like celebrities. Everyone was sooo nice and treated us like we were rock stars. We had a great time and the food was yummy. Best sweet potato fries I have ever had!!! Trevin was our waiter and he was awesome. Forgot the managers name, but he was super awesome too!

KG
KaraG
1 review
Dined on August 28, 2020
Overall2food1service3ambience2

There was a bone in my boneless chicken breast and there was a bug in my plate

KP
KaylaP
1 review
Dined on August 26, 2020
Overall2food1service3ambience2

The service was good. We were seated right away. Staff all wore masks. The food was high price for poor quality.

FG
FeliciaG
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

We had a very enjoyable experience! Staff was friendly, food was flavorful, music was great and the outside environment was perfect

B
Bmlit
1 review
Dined on August 21, 2020
Overall1food3service1ambience3

Our waiter was wearing a mask as a chin strap. He leaned over our table (without a mask on) to talk to us and barely listened to our order. He brought the wrong drink, but was gone from the table before we even had the chance to tell him. The food came out cold and was missing utensils. Our waiter was MIA, so we had to wait before eating (steak, so couldn’t eat without a fork). Absolutely awful experience. Will not go back anytime soon. Staff does not care about COVID and does not take precautions to keep patrons safe (wearing a mask, gloves, not touching the TOP of beverages where the patron will drink out of, etc.)

L
Lj12
1 review
Dined on August 19, 2020
Overall3food2service5ambience3

Let me star by saying Our server was wonderful! The food was WAY over priced and wasn’t good. There was also a very limited menu (4 options for a entree) and that would have been fine but when I called to see if they were open I was told full menu. We spent $55 for 1 appetizer and 2 drinks (I did get the souvenir cup) but still. The food was cold and very dry. Now our server was very knowledgeable about the menu options especially the drink Options and checked up on us every 10 minutes or so and our water cups were never empty. So service 10/10 everything else.. 3/10.

LG
LikeGoodFood
Philadelphia
8 reviews
Dined on August 19, 2020
Overall5food5service5ambience5

This was our first time at Hard Rock, Baltimore. We sat outside on the water and it was very nice! Menu was small thanks to Covid, but our food was very good as was our service. We really appreciated that the burgers were cooked as ordered (medium and medium rare).
Service was good and manager came to table twice to check on us. Would recommend.

OT
OpenTable Diner
Baltimore
2 reviews
Dined on August 16, 2020
Overall5food3service5ambience4

Birthday friend

FAQs

Hard Rock Cafe - Baltimore offers takeout which you can order by calling the restaurant at (410) 347-7625.

Hard Rock Cafe - Baltimore is rated 4 stars by 293 OpenTable diners.

Hard Rock Cafe - Baltimore does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Baltimore