Hard Rock Cafe - Baltimore

4.1
332 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 332 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.2
service
4.1
ambience
3.7
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall2food4service3ambience2

Air conditioner didn’t worked, very hot inside.

OT
OpenTable Diner
Raleigh
2 reviews
Dined on July 12, 2021
Overall2food2service3ambience1

Food just Ok. Nothing great! NO AIR CONDITIONING! 95 DEGREE DAY. Should have been closed. Dont enjoy sweating while i eat😳

LL
LanceL
Charleston
1 review
Dined on July 11, 2021
Overall5food4service5ambience5

Manager and server were awesome! It was great to see some of the old music videos.

Hard Rock Cafe - Baltimore
Responded on July 19, 2021

Awesome! Thanks

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RD
RachelD
Wilmington
2 reviews
Dined on July 11, 2021
Overall3food1service4ambience2

The surf and turf burger was not good. Meat was dry, overcooked and no flavor. The shrimp were cooked to death. Like jerky. After pouring more sauce on to give more flavor, I gave up. My son's med steak was over cooked but had good flavor.

OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

In town for business and took my daughter to Hard Rock. Shane took great care of us as did our waitress.

Hard Rock Cafe - Baltimore
Responded on July 19, 2021

Amazing and glad you enjoyed our Manager Shane! You both Rock!

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FO
FabiolaO
1 review
Dined on July 8, 2021
Overall5food4service5ambience4

Great place I went there for my mom's bday and they made it incredible!!!

Hard Rock Cafe - Baltimore
Responded on July 19, 2021

Woohoo! This is awesome to hear. Happy Birthday once again and our door is open for your return visit!

Report
T
vipTessa
Richmond
17 reviews
Dined on July 6, 2021
Overall5food5service5ambience5

The food was delicious. The service attentive & courteous. The atmosphere was celebratory & relaxing. My favorite Hard Rock thus far!

OT
OpenTable Diner
1 review
Dined on July 6, 2021
Overall5food5service5ambience5

My wife and I came to Baltimore for our 1 year wedding anniversary. After visiting the aquarium, we made our way to the Hard Rock Cafe for dinner. The food was great and the staff treated us very well. Thank you for a great ending to a special day.

Hard Rock Cafe - Baltimore
Responded on July 19, 2021

Happy Anniversary once again and thank you for sharing your special occasion with us! You Rock!

Report
v
vipvanessa
Philadelphia
3 reviews
Dined on July 4, 2021
Overall3food3service3ambience3

Very kid friendly which we appreciated!
We purchased alcoholic beverages and paid extra to get souvenir hurricane glasses. However that did not happen. Despite the menu stating we would receive them with our drink purchase and our server confirming we would receive them, WE DID NOT. After we ordered and paid for our meals, we were then told they were out of them. It was disappointing and we also felt there was a lack of transparency and customer service.

MB
MeshicaB
Richmond
1 review
Dined on July 4, 2021
Overall5food5service5ambience5

The staff was great and friendly. Food was good and drinks even better

Hard Rock Cafe - Baltimore
Responded on July 19, 2021

Happy to hear you enjoyed your visit and hope you choose to dine with us again soon!

Report
CP
CourtneyP
1 review
Dined on July 1, 2021
Overall3food3service3ambience3

I have a child with a gluten allergy they came out with a regular burger thankfully we can tell the difference. I also made a reservation and said it was for a birthday and also told manager they didn’t say happy birthday yet did it for 2 other groups. Then I also asked if they had gluten free ice cream and they said no then proceeded to bring ice cream out for the birthday person we couldnt eat that on front of our gluten free child. We never asked for it but when she brought the check was like I’ll take that off the bill. We never asked for it so I wasn’t going to pay for it. Honestly the ambiance was good but I know service is downhill but we were polite even when they kept messing up. Not a great experience at all.

NW
NatoshaW
1 review
Dined on June 29, 2021
Overall5food5service5ambience5

The food was SOO GOOD! Our server was very attentive. We enjoyed the music and the ambiance.

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

Excellent. Josh is a great waiter, perfect addition to the Hard Rock team.

Hard Rock Cafe - Baltimore
Responded on July 5, 2021

We think you ROCK too!! Thank you so much for visiting us, hope to see you soon!!!!!

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p
psloanel
Philadelphia
2 reviews
Dined on June 26, 2021
Overall5food5service5ambience5

The server was very helpful with recommendations and the food was great. I enjoyed my with my daughter and we would definitely visit this establishment again and we recommend it.

MA
MichaelA
1 review
Dined on June 24, 2021
Overall5food5service5ambience5

What a wonderful experience! Shane the manager was fantastic and our server was on point!! The food was delicious!

DS
DaShawnD
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Shane was amazing manager on staff as well as Nolan for being an amazing server.

KG
KathrynG
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

The staff was amazing, particularly Shane and Shirrelle. We enjoyed the meal and will definitely be back!

RH
RonH
1 review
Dined on June 14, 2021
Overall5food5service4ambience4

We had a great time at the birthday party for Hard Rock. A manager from CA came by and encouraged us to fill out the survey. A great burger.

M
Makayla
1 review
Dined on June 13, 2021
Overall3food5service3ambience3

Not the best server, good food though. Would recommend.

OT
OpenTable Diner
Richmond
3 reviews
Dined on June 13, 2021
Overall5food5service5ambience5

Great experience! Shane was very attentive and friendly. Chante was our server and we couldn’t ask for better service. The food was hot and fresh and came out super fast. Can’t wait to visit again!

SW
ShellyW
1 review
Dined on June 12, 2021
Overall1food1service1ambience1

We were turned away as they closed st 9 pm Showed up at 8 Had reservations But told come in anytime! Not happy!!!!!

DI
DayattheInnerHarbor
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

We were seated right away. The food was great, as well as, the service!

OT
OpenTable Diner
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

The food and service were amazing! And they had our table ready to go !

MR
MeganR
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

Great service! The staff were exceptional and all COVID-19 protocols were being followed. Will definitely come back!

VA
VestaA
1 review
Dined on June 5, 2021
Overall3food3service5ambience5

The restaurant is very appealing. Our waitress was great. The food was good. We made reservations online when we arrived in Baltimore. When we arrived at the restaurant, we were made welcome, and I appreciated being called by my first name. The host was very pleasant.

OT
OpenTable Diner
Columbus
3 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

Had an amazing waiter, good food

LM
LillianM
1 review
Dined on May 18, 2021
Overall5food5service5ambience5

Everything was awesome. The service was great my son loved it.

OT
OpenTable Diner
1 review
Dined on May 16, 2021
Overall3food2service4ambience3

Food was not good. Very small inside. They couldn’t find our reservation, good thing I saved my confirmation. Kids didn’t eat the chicken tenders they were over cooked and tough. BBQ and ranch came out hot. Wouldn’t go back.

RW
RyanW
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

I had a great time. The food was on point and I will probably return.

OT
OpenTable Diner
New York Area
1 review
Dined on May 15, 2021
Overall5food5service4ambience5

First trip since COVID

LS
LisaS
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

The staff were really friendly and engaging. Food was awesome!

HG
HeatherG
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

Excellent service and food! 4 people food, drinks, dessert for $100. Can’t beat it! Will go back!

b
bignysh
Baltimore
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

customer service was great, our waiter was super fun and friendly. food was delicious and came out fast!

Hard Rock Cafe - Baltimore
Responded on May 11, 2021

Thank you! We think You Rock too!

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S
Sarap
Philadelphia
1 review
Dined on May 5, 2021
Overall5food5service5ambience5

Hostess was super welcoming and our waitress was amazing! Food came out quick we could pick out the music played and overall had the best time!!

Hard Rock Cafe - Baltimore
Responded on May 9, 2021

Glad to hear you enjoyed both our team and your visit. Look forward to having you back soon! Thanks

Report
DS
DanS
1 review
Dined on May 5, 2021
Overall5food5service5ambience5

This was my first experience at the Hard Rock Cafe and let me tell you it was excellent! The greeter David was pleasant and humorous. Our server Nolan was efficient and prompt making my family's dinner enjoyable. The manager Shane added a few extras(videos I like on the big screen, a Hard Rock Cafe pin) as it was my birthday. All of this combined with great food made it a trip to remember! I would recommend anyone to dine at the Hard Rock Cafe in Baltimore! Please make sure David, Nolan and Shane are commended on such great work!

Dan S.
Lancaster, Pa

Hard Rock Cafe - Baltimore
Responded on May 14, 2021

We are elated to hear you enjoyed yourself and thank you for the kind words! Our staff really enjoys making people have a lasting memory of their visit.

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B
Bahuncamie
Washington DC
11 reviews
Dined on April 29, 2021
Overall2food2service2ambience4

I assume the pandemic has had a severe impact on this establishment because it was not at all like what I previously experienced. The menu was different and extremely limited. My favorite meal, fajitas was no longer, available, appetizer favorites were gone. The chicken tenders I reluctantly ordered were super hard and tasteless! Fries were col, though the plate was hot! Very disappointing experience.

OT
OpenTable Diner
Philadelphia
11 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

Loved it. Great nachos and the waiter was very responsive

Hard Rock Cafe - Baltimore
Responded on May 1, 2021

Happy to hear you Loved It!

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CK
CherylK
Baltimore
1 review
Dined on April 17, 2021
Overall4food5service3ambience4

Excellent food. Drinks were good but pricey. We sat at the bar and the bartender definitely had an attitude. He changed his tune though when he got a big tip anyway.

J
vipJkennedy
Philadelphia
10 reviews
Dined on April 16, 2021
Overall5food4service5ambience5

Service was stellar. Made for a great evening.

Hard Rock Cafe - Baltimore
Responded on April 18, 2021

Fantastic! We are pleased to hear this! See you again soon!

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OT
OpenTable Diner
Washington DC
1 review
Dined on April 15, 2021
Overall3food3service3ambience4

Nothing to special. Menu is pretty short cut and dry. I feel like it’s a place kids wouldn’t have a hard time choosing what they want to eat

FAQs

Hard Rock Cafe - Baltimore offers takeout which you can order by calling the restaurant at (410) 347-7625.

Hard Rock Cafe - Baltimore is rated 4.1 stars by 332 OpenTable diners.

Hard Rock Cafe - Baltimore does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Baltimore