Hard Rock Cafe - Anchorage

3.7
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93 Reviews
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$30 and under
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American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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What 93 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.5
food
3.8
service
3.6
ambience
3.4
value
Noise · Moderate
75% of people would recommend it to a friend
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BW
BeverlyW
Richmond
1 review
Dined on March 6, 2020
Overall4food4service4ambience4

Shared apps with friends. Enjoyed the evening. The apps were the best part.

CR
CynthiaR
1 review
Dined on March 1, 2020
Overall4food3service5ambience2

The food was good but was overpriced. The brownie was delicious and the service was great! It was pretty desserted, only 3 other tables were occupied.

OT
OpenTable Diner
Seattle
1 review
Dined on February 29, 2020
Overall3food3service3ambience3

Slow service

AV
AmandaV
1 review
Dined on February 22, 2020
Overall5food5service4ambience3

I was very happy with the OpenTable booking, easy and fast. I was pleasantly surprised with the quality and taste of my food. I did have sticker shock looking at the pricing on menu. I have just returned to Alaska from living in the lower 48. Our server was extremely busy because it was during a ppv event. We did have to flag her down to refill empty drinks on more than one occasion. In overview I was happy with my experience and will return in the future.

OT
OpenTable Diner
Anchorage
1 review
Dined on February 22, 2020
Overall5food5service4ambience5

Food was great, the fight was on so it was a tad loud.

d
davensusan
Anchorage
1 review
Dined on February 21, 2020
Overall4food3service4ambience3

We reserved a table to specifically listen and dance to H3..our favorite band! Seated right away...service was great; food .. so, so... ambience was lively with great tunes and dancing on a good sized dance floor. We're anxious to have H3 return to the Hard Rock.. we'll be there!

OT
OpenTable Diner
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

I love this place, amazing customer service!! I’d go here again!!!

LL
LucyLiu
1 review
Dined on February 16, 2020
Overall5food4service5ambience4

We went to celebrate my daughter’s birthday and there were a lot of people there for a knitting night out so it was pretty mellow. Our server was friendly. After we ordered the manager came out with a free flatbread pizza appetizer and thanked us for choosing Hard Rock through Open Table. That was a very nice gesture and a free appetizer is always welcome! Dinner was very good and service was prompt and friendly.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 14, 2020
Overall5food4service5ambience5

Great music and atmosphere!

JT
JerryT
Anchorage
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

Went there for a birthday celebration and the service could not have been better! The food was excellent, but the staff really went all-out to make it a special occasion.

RL
RaymondL
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

I was surprised on a Saturday night how few people were in the restaurant. The service and food was great!

D
Dabak
Anchorage
2 reviews
Dined on December 31, 2019
Overall3food2service4ambience3

It was for New Years , we made reservations (early) but we’re told they were full so sat/stood at the bar. Not happy

l
lorraineb
1 review
Dined on December 31, 2019
Overall2food2service3ambience3

The host didn't seem to have any knowledge of our reservation and after a second request put our name down, it took a half hour to be seated. Wait staff was personable and probably the high point of the evening. Food took a long time to come and just as we were being told that the manager was stepping in to help the backed up cook staff, the food came but was barely warm so obviously had been sitting. My conclusion is that they were very understaffed for what they should have anticipated as being a busy evening.

RO
RONNIED
Anchorage
1 review
Dined on December 31, 2019
Overall2food1service1ambience1

I made online reservation for a time slot on New Years eve. When I got there was told it would be 40 minutes even though I made reservation. However, host seating us found a table because I was going to walk out.
The menu had very few food options and the selections were not very good. I understand that it was a busy holiday, but need to have enough staff or proper management. My food was cold, drinks not refilled, and never received condiments requested.

OT
OpenTable Diner
1 review
Dined on December 31, 2019
Overall1food1service1ambience1

So apparently even though you could make reservations on open table they were not honoring them because it was New Years. When I showed up I was told that there was a 45 minute wait for my reservation. Everyone one that game in with open table reservation was told the same thing. The man at the front never had the computer on to even check open table and told me they weren’t using it because it was New Years. Well at that point you are kinda stuck when you planned and made reservations ahead of time and then they won’t take you. Horrible service for the customer.

A
Anon
1 review
Dined on November 30, 2019
Overall1food1service1ambience1

So I made reservations for my friends Birthday and no one told us we all had to be 21 to eat dinner there. We spent forever finding parking, walked super far, and we weren’t even able to enjoy a nice dinner.

OT
OpenTable Diner
Las Vegas
1 review
Dined on November 29, 2019
Overall4food4service3ambience5

Good. The tortilla chips and salsa was very nice. Thanks. Also thanks for the great discount.

MR
MRcorage
New York Area
1 review
Dined on November 28, 2019
Overall3food3service2ambience2

We tried Hard Rock for Thanksgiving dinner. The entree was good but not great; the pumpkin pie was inedible and despite our confirming the overall price of the meal (including pie) we were charged $9 per piece extra. Once things got busy our waitress was hard to find and could not keep things straight. We ran out of drinks and waited 20 minutes for service. Maybe the bad service and bad food was the way employees speak out about working on a holiday. We won’t be back any time soon to find out. Plus, there are lots of other Anchorage restaurants who routinely provide good value and service - even on a holiday!

OT
OpenTable Diner
New York Area
12 reviews
Dined on October 26, 2019
Overall2food1service1ambience5

Myself, my family, and 3 friends went to eat there after seeing The Little Mermaid. They were not busy at all which was great. We ordered, they brought everyone's food out except for one person. Waitress told him she had to tell the cook what sauce he wanted or something. They also brought me the wrong side dish. We waited, and waited, they brought my correct side dish, but we waited, and waited for his food, all the while my food got cold because I certainly wasn't going to eat without my friend. I asked the waitress what the deal was, she immediately got defensive, stated her manager was supposed to talk to us. Manager comes, states the food was never made. I asked why they lied to us. "They didn't realize it wasn't made." Something like that. Anyways, they were nice enough to take his food off his bill and gave us a discount. But I didn't appreciate the unprofessionalism, and we probably won't be going back, which is sad, cuz they used to be my one of my faves. Food was also not the freshest and lacked taste.

OT
OpenTable Diner
Anchorage
1 review
Dined on October 22, 2019
Overall1food1service1ambience2

Unfortunately, lack of staff made for slow service. Food was cold, appetizer came after the meal and the expensive adult mixed beverage tasted like plain fruit juice with ice. The best thing about the meal was the pre bottled beer.

OT
OpenTable Diner
Anchorage
1 review
Dined on October 11, 2019
Overall2food4service3ambience3

The band was Way too damn loud. We couldn’t even have a conversation. Waitress screwed up the order. Mai Tai tasted like robitussin. Worst experience yet.

N
Notneeded
Anchorage
7 reviews
Dined on September 20, 2019
Overall3food3service3ambience3

The steak salad was very good overall but the steak was tough. The drinks are weak and the bar soda in the drink was very watered down we went there to see a musical performance on their Tv’s and were surprised that the TV’s were on the small size. Also stayed to listen to live music that was very good and the stage is a nice set up. Had a nice time overall but nothing special about the venue.

T
Tfreedom2031
1 review
Dined on August 23, 2019
Overall2food2service3ambience2

Food mediocre,service slow and had gift card issues at gift shop. I'll pass next time I'm in Anchorage.

OT
OpenTable Diner
Anchorage
6 reviews
Dined on August 20, 2019
Overall5food5service5ambience5

Wonderful! Food and service were excellent !!!

JD
JamieD
1 review
Dined on August 9, 2019
Overall4food3service4ambience4

Food was okay, though a bit overpriced for what you receive. Service was acceptable.

m
monica
1 review
Dined on August 5, 2019
Overall2food1service2ambience4

Service was slow although not busy. Food undercooked. Staff was friendly and nice.

BO
BenitaO
1 review
Dined on July 31, 2019
Overall3food2service3ambience3

The food was just okay, nothing to write home about. Attentive servers and a nice clean place. Not planning on going back any time soon

KB
KarenB
Chicago
1 review
Dined on July 25, 2019
Overall1food1service1ambience1

The service was awful!!!!! We where seated and did not get a waitress to come and take the drink order for at least 25 minutes. Then she disappeared for another 20+ before she took our dinner order. People sitting next to us left, they where seated 10 minutes after us, waitress was to busy standing at the kitchen door dancing to the music and starring off into space, or she was outside in the back smoking a cigarette when she would disappear for 5 minutes. Would not recommend a dinner at his Hard Rock!

HG
HGams
Anchorage
3 reviews
Dined on July 14, 2019
Overall4food5service4ambience5

Great burgers! Menu a little sparse, far fewer food options than I recall from HRC menu. Family enjoyed our meal. Service was good, not overbearing. All in all a good evening out.

J
James
1 review
Dined on July 8, 2019
Overall2food1service1ambience1

Terrible service and terrible food. Ordered our appetizer 30 min before we order our food and it got brought out with our food. Very disappointed.

VS
VictorS
1 review
Dined on July 7, 2019
Overall5food4service5ambience5

The staff os very nice and helpful. So sad my meal didn't count in the rewards program.

HA
HeatherA
1 review
Dined on May 20, 2019
Overall2food2service1ambience3

Took our extended family to celebrate our daughters high school graduation. We were a party of 12 but there were no other customers. When she took orders she forgot to put our daughters order in and didn’t realize until the rest of the party had their food. It was a burger and fries. After 30 minutes we all had finished eating and her food had still not arrived. We asked for it to go since the rest of the party was done eating. We went there as a special treat for our daughter and she didn’t even get what she ordered.

The food that was delivered was mediocre (except the fries) and the service was horrible. The server seems to be avoiding us and we had to request drink refills multiple times. We I’ll not be back. It was such a disappointment on a very special occasion.

WB
WayneB
1 review
Dined on April 28, 2019
Overall5food5service5ambience5

Excellent service. The staff were very welcoming & personable.

OT
OpenTable Diner
1 review
Dined on March 29, 2019
Overall5food5service5ambience5

Was amazing,the food drinks and service was on point.managers even came and spoke with us,so awesome.purchased clothing for memories.every one should.try it at least once here in Anchorage

OT
OpenTable Diner
1 review
Dined on March 29, 2019
Overall5food5service5ambience5

My friend and I went in and had a plate of nachos and this new flat bread man they were tasty! Our server was actually the bartender and did really well making sure we were ok and our waters filled. We had a real nice visit with good service and great food, I will be back

OT
OpenTable Diner
Anchorage
1 review
Dined on March 28, 2019
Overall5food5service5ambience5

Great experience excellent customer service. My wife has celiacs and they had an ample selection for her.

OT
OpenTable Diner
1 review
Dined on March 28, 2019
Overall5food5service5ambience5

Great experience, kind server-she had good energy, kept the beers & drinks full, burgers were delicious. Great manager, she made us feel so welcomed, she treated us as we were old friends. The Oreo cheesecake & Apple crisp was amazing.

OT
OpenTable Diner
Anchorage
1 review
Dined on March 28, 2019
Overall5food5service5ambience5

Very quick sitting and service . Wonderful server Becca. Al staff that passed out table was nice smiled checked on us. Just the right amount too. Even the General Manager Ann brought food out and she was very professional .

BP
BrianP
1 review
Dined on March 28, 2019
Overall5food5service5ambience5

5 stars! The atmosphere was great, the service excellent, and the food even better. Ribs were smoked right in house and they were delicious. I would definitely recommended to friends and family visiting the Anchorage area. I’ll be dining here again soon.

OT
OpenTable Diner
1 review
Dined on March 27, 2019
Overall5food5service5ambience5

My friend and I had an amazing experience. We ordered the nachos for an appetizer which was quite feeling and really good then we had the chicken mac and cheese and hamburger with salad for main course. Or appetizer came out first and our food came right on time after appetizer was done, all the food was just amazingly wonderful in the mouth. Our food server Jamie was polite smiling and just right on top of it! I will definitely come back again and I've told my friends about my experience already

FAQs

Hard Rock Cafe - Anchorage is rated 3.7 stars by 93 OpenTable diners.

Hard Rock Cafe - Anchorage does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

You can book this restaurant by choosing the date, time and party size.

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