Hakkasan - San Francisco

4.6
2071 reviews
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$50 and over
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Chinese
Located in one of the most food-centric cities in the U.S., Hakkasan San Francisco has become a culinary destination for locals and tourists alike. Accessible yet sophisticated, Hakkasan has redefined the modern Chinese fine-dining experience. “Modern authenticity” is at the heart of everything from the design of its chic, sensuous interior to the execution of its Michelin-starred modern Cantonese menu, to an expansive wine and cocktail program, carefully curated by the talented Hakkasan mixologists.
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What 2071 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.6
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
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C
Philadelphia
2 reviews
Dined a day ago
Overall 3food 4service 2ambience 5

Food was great! Beef ribeye was a standout. Ambiance is very chic, not too loud. Service at other tables seemed to be quite good with servers making pleasant conversation, checking up on the meal, etc. Our server may have just been having a bad day as other servers ended up picking up his slack as the meal progressed. Our assigned server was very condescending and did not check up once with hour our meal was going. I am not usually a complainer about food that is served, however we had a noodle dish where they eggs and oil were clearly burnt and the whole dish had that flavor. I asked for a replacement (which was delicious) and the guy might as well have been rolling his eyes at us. Anyway, after that the guy just sort of disappeared and other staff took over. If we had been assigned them in the beginning I would have given an extra star. Oh well, can’t win ‘em all.

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KS
San Francisco
18 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

There is no better, nor more expensive, dim sum in SF. Great place for a special occasion. Had a terrific lunch. Service was really good.

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OT
San Francisco
1 review
Dined 2 days ago
Overall 4food 5service 3ambience 4

A bit noisy
Excellent food
Ok value
If service was more timely would have ordered dessert

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OT
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Really great food lovely restaurant great ambience . Quite cool in the restaurant but once I mentioned to our server that was rectified . A lovely night thank you very

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F
Boise
6 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 4

My favorite Dim Sum establishment, the Dim Sum lunch is a lot of fun and a broader choice of dumplings. The Pipa Duck is one of my favorites on the menu as well. The design of the restaurant is a little too much like a nightclub for my taste but I am not overly concerned about the ambiance, the food is fantastic and serves the most divine dumplings I have had.

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Seattle
1 review
Dined 6 days ago
Overall 4food 5service 4ambience 5

Food at Hakkasan is always good, that one you can count on. Service differ between locations, the Las Vegas one has very good service, the best of all the Hakkasan I have visited so far. Maybe I am picky, but servers at this location cannot be found at times, and both times I needed to call someone, I had to wait for two to three minutes before they are within sight.

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San Francisco
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Fantastic service and Food is delicious!!!

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J
New York Area
45 reviews
Dined on July 12, 2019
Overall 2food 2service 1ambience 2

Briefly - I've been to several Hakkasan locations from Europe to America. As a vegetarian, when you mention to the waiter that you don't eat any part of an animal, and you order vegetarian fried rice, if you request to not have the egg added, that should be a no brainer. All locations kindly said yes, however, San Francisco waiter told me the chef said "No" he is not going to do that. I then called the manager, he apologized, and the chef made the rice without egg. My guest said he only ate fish, and asked if the crabmeat soup had any other animal, waiter said no. When it arrived, I told him that egg was in it, he mentioned it to the waiter, and the waiter apologized that it did in fact have egg. This continued to the point where we left and unfortunately will not be going back

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U
Jacksonville
9 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Really great vibe, at at the bar, dining single- great craft cocktails and very informed bar staff. Pricey but a great experience

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L
San Francisco
35 reviews
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Great dim sum, classy environment, white table cloth presentation—never been offered the choice of a white or black cloth napkin before—that was new! (Soy sauce stains?)

Dim sum was fresh and tasty; so was the cod and the shrimp. Tables loves the bok choy and the pea pod leaves too!

Will happily repeat as I have in the past.

PS fixed course dim sum was $39/head.
Single glass of the Pinot Noir was $44 lol but superb

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OT
Los Angeles
6 reviews
Dined on July 9, 2019
Overall 5food 5service 4ambience 5

Great spot for special occasions. Love the ambiance and would come back to hang at the beautiful bar.

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JG
Los Angeles
10 reviews
Dined on July 8, 2019
Overall 4food 4service 4ambience 5

Very tasty food but portion size is small. Very attractive facility. Entres expensive. Waitstaff...average helpfulness.

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FF
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

This was our first time dining at Hakkasan and it was amazing. Everything we had on the chef's sampler was perfect, nothing I wouldn't highly recommend. Staff was awesome and on point, just like the meal and cocktails.

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OT
1 review
Dined on July 3, 2019
Overall 5food 5service 5ambience 5

Excelent service and food, duck plates were delicious

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OT
New York Area
1 review
Dined on July 1, 2019
Overall 1food 3service 1ambience 1

Jamas vayas. Hakassan SF es una verguenza la actitud y pesimo servicio

Horrible

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Miami
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

A
Maze
Ing.

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San Francisco
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Fabulous!!!

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AC
San Francisco
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 4

This was our second time dinning at Hakkasan it’s a little on the pricey side but absolutely delicious 🤤
I find it quite chilly inside so next time I would bring a jacket.

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A
San Francisco
49 reviews
Dined on June 27, 2019
Overall 4food 3service 4ambience 5

Pan seared Shanghai dumplings were over cooked, sweet’n’sour pork tenderloin was in a thick sweet glue and the egg/scallion fried rice tasted stale and flavorless. The only saving grass were the crispy duck rolls. Based on that and the prices, it was a poor value!

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KC
San Francisco
17 reviews
Dined on June 25, 2019
Overall 5food 4service 5ambience 5

Excellent service by Corey and staff. Great meal. Thank you!

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r
Tampa
3 reviews
Dined on June 24, 2019
Overall 5food 5service 5ambience 5

From start to finish-exceptional. Great service, great food.

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San Francisco
1 review
Dined on June 22, 2019
Overall 1food 5service 1ambience 4

Came here to celebrate a birthday dinner with friends but instead caught some really cold vibes from our server who pretty much ruined the entire experience. Server was very rude and inattentive to our table. During the initial part of our experience, our server stated she will explain the dinner menu but suddenly left the table and didn’t return for a long time. Then upon returning she asked us if we were ready to order without explaining the menu to us. Our food came out quickly. After food was served our server, Bernadin, never checked on our table to see if everything was ok. I had to flag her down myself because I wanted to order a beverage. Once I ordered a beverage from her she didn’t acknowledge or say a word to me and just left.. so I wasn’t sure if she even got the order. Ultimately this place had delicious food and the food was served quickly. It was the server who pretty much made our dinner experience awkward and negative. Very unfortunate especially for a place of this price rate and caliber.

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LB
1 review
Dined on June 21, 2019
Overall 3food 3service 2ambience 3

We were a group of 6 that were really looking forward to our meal. We booked for last service and ordered the tasting menu. This was served to us too quickly as they needed to close the kitchen. The waitress also rolled her eyes when she asked us if we would like another bottle of wine. She left before the end of our service. We were disappointed as we thought the pricing and reputation of the restaurant would ensure an enjoyable experience. We were mistaken.

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EK
Miami
3 reviews
Dined on June 21, 2019
Overall 3food 3service 4ambience 2

Arrived early to have drinks at the bar. There were three young adults sitting next to us. They were boisterous, rude and unruly. it was obvious to the staff, whom did nothing about it. This is NOT a five star establishment. Don't waste your money or your time.

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C
San Francisco
11 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

The service, food and ambiance was amazing. We were very happy with our server and she greatly help with our food choice. We will go again to this wonderful place.

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AS
Los Angeles
1 review
Dined on June 20, 2019
Overall 1food 1service 3ambience 3

Food was very salty. I ordered the chicken clay pot. Chicken was dry and very hard to chew. I left most of the food. It felt very unhealthy.

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CM
1 review
Dined on June 19, 2019
Overall 2food 2service 2ambience 2

Drinks were fantastic. Food was incredibly mediocre and very, very overpriced. Won't return, won't recommend.

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OT
San Francisco
3 reviews
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

Delicious. Fun place. Great and knowledgeable staff.

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IH
1 review
Dined on June 17, 2019
Overall 3food 4service 1ambience 3

My girlfriend and I were so excited to go to one really nice restaurant in San Francisco, but I wouldn’t go here again.

From the start, our waitress seemed much less interested in our table than anyone else’s. I work food service so I noticed pretty quickly. She literally grimaced when I ordered a coke instead of a cocktail. ..sorry my pancreas is broken..

I ordered the Tiger Prawn off the apps section. I received the wrong dish. I didn’t want to make a fuss and assumed I read wrong, so I didn’t say anything until the check came and it was in fact the wrong dish. I asked the waitress and she either lied to me or genuinely didn’t know the difference. That tiger prawn was all I wanted to try. Inexcusable service considering bill price.

The bill totaled 250 with only two apps and two cheaper entrees and two drinks. Tasted more like a 150 meal, tops.

Don’t waste your money here. Just go to a good American-Chinese restaurant instead and save 150 dollars.

I’ve eaten at high end Asian restaurants many times before. This was the crummiest service I’ve ever gotten for such a price.

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ND
San Francisco
1 review
Dined on June 17, 2019
Overall 5food 5service 5ambience 5

Our sever was wonderful. Made great suggestions and was attentive without being overbearing.

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MS
San Francisco
1 review
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

Amazing food! The only thing that I wish was different was if the meat was cut into smaller pieces.

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PW
1 review
Dined on June 15, 2019
Overall 4food 4service 5ambience 5

Delicious food in a very well structured, very interesting space. Service was incredible!

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AN
Miami
3 reviews
Dined on June 15, 2019
Overall 5food 5service 4ambience 5

Came here for Father’s Day and this was a beautiful ambiance, great food and interesting cocktails. Would highly recommend!

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London
1 review
Dined on June 14, 2019
Overall 5food 5service 5ambience 4

All around good. Have eaten at a number of the Hakkasan places around the world.

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W
San Francisco
4 reviews
Dined on June 14, 2019
Overall 5food 5service 5ambience 5

Delicious, beautifully presented food, great service, quiet atmosphere, beautiful environment. I have only eaten lunch there. The food is pricey so a great place for a special lunch.

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OT
1 review
Dined on June 13, 2019
Overall 5food 5service 5ambience 5

Last minute reservation after Warrior’s Final game in Oakland. Thought something light and tasty to erase the loss and terrible stadium food

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New England
1 review
Dined on June 13, 2019
Overall 5food 5service 5ambience 4

Excellent dining experience with delicious food, superb service; friendly and attentive waiters.

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g
San Francisco
8 reviews
Dined on June 13, 2019
Overall 5food 5service 5ambience 5

They set aside a special table for us and were incredibly attentive. Between their wine and sake, craft cocktails and amazing duck, the evening was outstanding!

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J
San Francisco
29 reviews
Dined on June 13, 2019
Overall 3food 3service 3ambience 3

This place would be so much more enjoyable if they had just a bit more room between tables. Also, the service is professional, but a bit icy. Food pretty good.

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Washington DC
1 review
Dined on June 11, 2019
Overall 5food 5service 5ambience 4

Fantastic food and great experience. Definitely recommend!

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