Hakkasan - San Francisco

4.5
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2284 Reviews
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$50 and over
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Chinese
Located in one of the most food-centric cities in the U.S., Hakkasan San Francisco has become a culinary destination for locals and tourists alike. Accessible yet sophisticated, Hakkasan has redefined the modern Chinese fine-dining experience. “Modern authenticity” is at the heart of everything from the design of its chic, sensuous interior to the execution of its Michelin-starred modern Cantonese menu, to an expansive wine and cocktail program, carefully curated by the talented Hakkasan mixologists.
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What 2284 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.5
ambience
3.8
value
Noise · Moderate
72% of people would recommend it to a friend
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SS
Chicago
1 review
Dined 4 days ago
Overall3food4service4ambience3

Food exhibited flavors only to an extent, I’d not order fish. Cocktails are on the sweeter side and not well balanced compared to what you would expect from a top mixology bar.

SF
San Francisco
1 review
Dined 4 days ago
Overall3food5service5ambience5

Not happy about how the menu keeps changing all the time

AO
San Francisco
33 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great food and service.

ST
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

Love Love Love this place..every visit!
Always great service food atmosphere.

AO
San Francisco
34 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Our sever was excellent and very friendly and the food was great too. Thank you Hakkasan.

OT
New York Area
1 review
Dined on February 17, 2020
Overall3food5service2ambience5

The Asian female waitress wasn’t great. She kept trying (very annoyingly and persistently) to upsell us more food than we need. Cold personality too.

RH
Chicago
69 reviews
Dined on February 15, 2020
Overall1food3service2ambience4

My reservation was not ready, as I arrived a little before time . And on despite of having several empty tables they sit you at the bar. After one hour been there, they totally forget about our table. I had to complain in order to be seated. Food takes too long to arrive. Just not a good experience at all.

OT
San Francisco
1 review
Dined on February 15, 2020
Overall3food3service3ambience4

Good ambiance. Food came quickly and it was great! The only slight annoyance was we asked for a corner seat from the beginning, the couple that sat next to us came later, and asked the same thing and they got the corner table. Could be because one of the corner tables just opened up right before but it was just a bit annoying they couldn't accommodate.

JC
San Francisco
18 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Hakkasan lunch might be my favorite meal because: dim sum. Their char siu bao is proof that the world loves you. Also: great lettuce cups.

OT
New York Area
27 reviews
Dined on February 12, 2020
Overall4food4service4ambience4

Always a great choice

VS
1 review
Dined on February 8, 2020
Overall3food3service3ambience3

Shortly after I ate the shrimps with walnuts, I felt sick, with very bad cramps. I didn’t want to say anything as we were celebrating our post parade and birthdays, but I was very sick fir the rest of the night... Please check for contamination in food, particularly shrimps. Thanks!

Hakkasan - San Francisco
Responded on February 12, 2020

Dear Vincenza, First, I'm very sorry to hear you felt ill during your visit at Hakkasan. If you would be willing to contact me; I would like to follow-up regarding the care taken in our food preparation and review all items during your visit at Hakkasan so these can be reviewed in addition to the item listed above. I appreciate your time and thank you in advance. I will follow-up directly with my contact information. Most sincerely, Megan Hanoian

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OT
Miami
1 review
Dined on February 8, 2020
Overall2food5service1ambience3

Bartender at the bar gave us attitude. Extremely unhappy with the service.
Overall good for food.

OT
San Francisco
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Absolutely amazing food paired with excellent service.

DS
Sacramento
3 reviews
Dined on February 8, 2020
Overall4food5service5ambience3

Food and service was good. Sat next to noisy children. Took away from overall experience.

LL
San Francisco
5 reviews
Dined on February 8, 2020
Overall3food4service2ambience3

Food taste great, service is a little lacking for the price of food.

SS
London
2 reviews
Dined on February 7, 2020
Overall5food5service4ambience4

We’ve dined at Hakkasan many times and the food is typical very good but tonight it was exceptionally good!

T
San Francisco
6 reviews
Dined on February 5, 2020
Overall3food5service1ambience4

The food was outstanding and really good. The front door people were amazing. I came in and drop some flower off with the front host and asked if they can present it on the table before we got there they did amazing. Though what killed the experience for my significant others birthday was the service we received from the server Tommy. We read the menu and asked more questions about the menu and he gave an attitude and said we need to read the menu. Kinda wasn’t cool maybe he isn’t having a good day. We ordered our food at the end of the entree we sat there for about 25 min with dirty plates in front of us waiting for our server. Never really showed up until we made some noise and called him over. We ordered desserts when we finished that we again waited 25 min with dirty plates in front of us until he got to us and cleared the plates. Felt like we was forgotten. While watching the ladies next to us got optimal service, table cleared in a reasonable time. The four of us all work the service industry and had some great concerns with the service. But the food was amazing. Just Tommy the server wasn’t.

P
San Francisco
3 reviews
Dined on February 4, 2020
Overall5food5service5ambience5

Best service in town!

Y
San Francisco
37 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Service awesome! Food different and interesting tastes and flavors. Atmosphere pleasant.
Will return for another experience!!!!
DrZ

OT
San Francisco
7 reviews
Dined on February 1, 2020
Overall3food5service1ambience5

The food is great and reasonably priced by SF standards. Also beautiful ambience. The service here was a shame - perhaps inexperienced. The waiter wasn’t outright rude but totally inattentive and we had to flag him down using other staff. Even after being told by another waiter that we wanted service, our waiter went to check on another table before coming by. This was hard to watch and not take personally.

Although he seemed to do this to other select tables as well because we also saw another party in our area get fed up and leave before ordering out of frustration of being ignored.

Hostess and check in staff were warm and friendly so perhaps morale with the wait staff here is just low. Unfortunate as it ruined the dining experience which otherwise was solid.

t
San Francisco
7 reviews
Dined on February 1, 2020
Overall5food5service4ambience5

Great menu and execution, fantastic wines by the glass selections.

RM
San Francisco
67 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Good food and great service. First time in SF but we have been to the one in Miami.

MC
Toronto
1 review
Dined on January 23, 2020
Overall5food5service5ambience4

Excellent food and service. Very helpful sommelier.

RG
San Francisco
11 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

Lovely dinner, beautiful setting, and the food is outstanding.

L
San Francisco
2 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

Delicious! Everything we ordered was lovely—Hakka noodles had a nice taste. The cod, beef, dim sum all very good. Dan Dan noodles were like regular chow mien and not what I expected as it deviated quite a lot from the traditional dish I’ve had in Taiwan so would not order that again for that reason. Cocktails also great. Thank you.

s
San Francisco
32 reviews
Dined on January 21, 2020
Overall5food5service5ambience4

Service was incredible and the food was fantastic. Little pricey, but in this case the excellent service made up for the price.

OT
Charleston
3 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Great food !

LP
Denver
10 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Food is beautifully done, unique tastes, something that I can not duplicate. It’s an experience.

P
Charlotte
20 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Beautiful evening with friends, outstanding family,service ambiance. The wine paring was excellent.

OT
Los Angeles
5 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Great experience in celebrating two birthdays.

OT
Baltimore
1 review
Dined on January 17, 2020
Overall5food5service5ambience4

Excellent food and great service- 5 stars

L
San Francisco
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

Perfection as always. Food was delicious. Service is always on point.

H
San Francisco
24 reviews
Dined on January 17, 2020
Overall5food5service4ambience4

This is the fifth or sixth time that I have eaten at Hakkasan. The food is always excellent, but this time the cost of the lunch for two without alcohol or tip was $176! That was excessive for what we ate. I have recommended the restaurant to many people, but will not do so in the future.

KS
San Francisco
19 reviews
Dined on January 11, 2020
Overall4food4service3ambience5

I've reviewed Hakkasan several times here over the years. Food is consistently very good. However more often than not, the service is not in the same league as the food. We spent $200 a head for a party of 7...yes there were several bottles of champagne and more than one round of cocktails involved...and when you spend that much you kind of expect the service to be top notch. Again this time, it was not.

For the most part our waiter was very attentive and took good care of us. The bigger issues appeared to be the kitchen's fault this time. Several of us didn't have our entrees until the others were almost finished eating. And worse, one person had to ask for his side of rice several times. He was over halfway through eating his fish entree before the rice showed up. That's just nonsense for a restaurant of this supposed caliber.

Another disappointment was several of my favorite items have been removed from the menu. The vegetarian fake chicken dish is gone, so I got the vegetarian ma po tofu instead. It is alright, but a pretty basic rendition of the dish and nothing special. Also the fabulous macarons have disappeared. So as a vegetarian I was disappointed in the reduced options. Other restaurants are adding vegetarian and vegan options as plant based popularity increases. Sad to see Hakkasan going the other way.

L
San Francisco
2 reviews
Dined on January 11, 2020