Grandstaff & Stein

Grandstaff & Stein reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ava

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went for friends bday dinner, had a great time!!!!
   

   Is this helpful?

2. R

   Rob

   Richmond1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the 2nd time dining in and also being served by Stephanie; both times, she made the evening a dining experience! The food and drinks were exceptional, but the service, care and professional recommendations are beyond compare! We plan to make regular trips back as well as introducing more people to this mind blowing establishment!
   

   Is this helpful?

3. R

   Rex

   Richmond1 review

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The server that we had was not good at all. Waited a long time for everything. But the food and drinks were absolutely AMAZING!!!
   

   Is this helpful?

4. OT

   OpenTable Diner

   Richmond3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent food, cocktails, and service!! One of my favorite places to dine in Richmond.
   

   Is this helpful?

5. J

   Jill

   Western NC1 review

   3.0

   Dined on March 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Like the initial impression with the speakeasy feel. Hostess was lovely and very welcoming. I think this would be a great place for a drink - particularly late night. Liked the bar vibe. Dinner was disappointing although the filet and shrimp and grits got great reviews from table mates. French onion soup with croutons on the side and no bubbly cheesy topping was a travesty. Don’t call it French onion soup if not served properly under a thick topping of Gruyère with croutons swimming below. I really wanted to like this place. Sadly cannot recommend.
   

   Is this helpful?

6. EB

   EricB

   Richmond5 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambiance. Cocktails, appetizers and entrees were all very good.
   

   Is this helpful?

7. KE

   KimE

   Richmond2 reviews

   3.0

   Dined on March 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   We were very excited to try this place as it came highly recommended. We sat at the bar because other places like this have amazing bartenders who are fun to watch create drinks. This wasn’t the case here. They didn’t do anything different than any other bar and there was a huge table of approximately 20 people so it was so loud it was just hard to even have a conversation. The food was very good and drinks were decent but nothing special. Overall it’s a cool looking place but I left disappointed for a speak easy in our capital city.
   

   Is this helpful?

8. G

   Graham

   Unspecified1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Attentive service, fun speakeasy vibe, good food. Recommend the crab cakes
   

   1 person found this helpful

9. K

   Keri

   Richmond1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The cheese board and chocolate torte was fabulous. The service was lovely, and the setting was cozy and intimate. Lovely place for drinks and dessert to end date night!
   

   • 

   Is this helpful?

10. J

    Joe-Ann

    Washington DC1 review

    2.0

    Dined on March 9, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    We really wanted this to be a great experience. Unfortunately, there were many issues. I will start by saying that the food was pretty average, not including the crab dip, that was delicious. The drinks from the bar were also incredibly delicious. Our main issue was with the service. We were in the restaurant for a table of 2 (with a reservation) for over two hours. We were seated immediately, but the service from our server was incredibly bad and lowkey offensive. She took 15 minutes to even come take our apps and drink order. By the time those arrived, she had still not taken our entree order. To order our entrees, we had to ask her to come over and speak with us. Then, our entrees took over 25 minutes and when she brought us the meals, the plates were very hot, which we all know that means it had been sitting in the window, waiting for our server to run it to our table. Then, she did not check on us once. We had to call her over for any additional sides and we had to call her over to request for the check/to-go boxes. Even just to call her over for the check/to-go boxes, it took us another 25 minutes to flag her down. Halfway through our 2.25 hours, a table of six were seated near us. They were served (drinks, apps, entrees), paid and left before we left the restaurant, meaning their service was incredibly better than ours lol. For a restaurant that requires fanciness and business casual from its patrons, I would expect the same thing from its service.
    

    1 person found this helpful