Gaucho The O2

Reseñas de Gaucho The O2 de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Ross VIP

   Londres28 reseñas

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Seriously lost the Gaucho magic. Front of House bordering on can’t be arsed and rude, and the steak so unevenly cooked only half was edible.
   

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2. C

   Charlie

   Baño1 reseña

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Excellent meal for my wife and me. She ordered a steak, and I had the chicken schnitzel; both were superb. Service was very good, however, the only reason I have marked this down was that both our table and our neighbors table wobbled ( ie was not level ), which is annoying when you have drinks on the table.
   

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3. C

   Cornelius VIP

   Londres141 reseñas

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Party of seven. One very friendly but terribly trained and unsupported waiter. He couldn’t cope with the food and drinks order together. We did the drinks. It took him three trips to the bar over a 25 min period in order to get a simple margarita sorted. When he was ready for the food order we had to do mains only, several sides didn’t come and had to be chased. We were told we couldn’t order snacks (OLIVES) because they would delay the mains coming? Seriously? No bread was served - days of the cheesy rolls are long gone it seems. Did I mention they couldn’t do an alcohol free beer at a steak restaurant in 2025? It was a reminder that there’s no point anymore going to gaucho. Standards are lower and prices are higher. Avoid.
   

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4. B

   Barry

   Essex42 reseñas

   4.0

   Comieron hace 7 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   The best Burrata dish i've had in a long time, and who doesn't like a melt in the mouth marinaded spiral cut steak!? Friendly staff who knew my preferences and help us to celebrate my wife's birthday in style.
   

   • 

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5. C

   C VIP

   Londres19 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 1

   Absolutely — here’s a clear, structured, and professionally worded version of your review that keeps your tone honest and constructive: ⸻ Review of Gaucho at The O2 I’ve been dining at Gaucho at The O2 since it opened over 15 years ago and have always appreciated its reliability, especially during busy events when you can count on getting a table. The staff remain friendly, and the steak was cooked well on my recent visit. However, there have been noticeable declines over the years. The vegetable sides arrived cold, and the chips have unfortunately changed — they’re no longer the delicious, standout item they once were. A real disappointment was the removal of the traditional Brazilian cheese bread, which used to be a highlight. It’s now replaced with plain sourdough, which feels like a step down from what made Gaucho unique. One of the biggest letdowns was the state of the toilets — they were filthy, wet, and clearly not being checked or maintained. A venue of this standard should have clean facilities, with staff checking them regularly. As for drinks, I ordered a Coke Zero which arrived warm. I was then told that none of their soft drinks are chilled — which, frankly, is unacceptable. Who wants a warm soda with their meal? My total bill for one person — a steak, three sides, one warm soda, plus tip — came to £90. While I don’t mind paying for quality, the food and overall experience no longer justify the price, especially when compared to other steakhouses offering similar (or better) food for significantly less. Overall, based on long-standing experience and the recent visit, I’d give Gaucho at The O2 a 3 out of 5. There’s potential, but it’s time for some serious attention to quality, cleanliness, and customer experience.
   

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6. S

   Stephen

   Manchester/Greater Manchester8 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and service, it is pricey but good quality food. Lunch is more relaxed and less busy and would recommend, shame about loud kids, would be good to have adult only areas
   

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7. I

   Ian

   Surrey9 reseñas

   5.0

   Comieron en 25 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was great and the steak was cooked perfect Would definitely go again.
   

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8. J

   Jackie

   Buckinghamshire2 reseñas

   5.0

   Comieron en 23 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The whole experience was lovely. Service great, food great. My only criticism is that the music is too loud and you can’t actually hear what it is except boom, boom boom which means people are shouting at each other when trying to have a conversation
   

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9. S

   Sarah VIP

   Londres32 reseñas

   5.0

   Comieron en 23 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We came here before seeing the Scissor Sisters and had a wonderful experience. I had the fillet steak it was cooked to perfection delicious with the truffle butter my husband had the ribeye equally lovely. Our server Juan was friendly and recommended us a delicious bottle of wine to go with our steaks he was very knowledgeable and made our dining experience extra special. I would recommend this restaurant even if you weren’t going to see a concert. 
   

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10. D

    Danielle

    Londres9 reseñas

    4.0

    Comieron en 21 de mayo de 2025

    1. Global 4
    2. Comida 3
    3. Servicio 5
    4. Ambiente 4

    Service was great, food was nice but my husband steak taste very oily. We also had dessert which was the apple crumble and I need to be totally honest, it was awful tasted weird like cheese and the colour was off putting.
    

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