Garden Grove at Walt Disney World Swan and Dolphin

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1. OT

   OpenTable Diner

   Orlando

   11 reviews

   vip
   2.0

   11 reviews

   Dined on November 26, 2021

   overall2food2service2ambience3

   Since this was Thanksgiving I felt that the service was lacking. The food was ok and we went out for my son's birthday. We waited over 20 minutes for our dessert, and before we got it the server brought us our check. She asked if we got dessert and we didn't and she offered it because it came with the meal. We ultimately declined because we had waited so long. Then we had to wait about 10 minutes just to pay. I would never go here again.

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2. SM

   SherylM

   1 review

   2.0

   1 review

   Dined on November 26, 2021

   overall2food2service2ambience3

   We did Thanksgiving here as we have in the past. We will not be back. It’s not a buffet due to Covid, which we knew but still no excuse for a dinner that cost $280 for 5 people! They were extremely short staffed with only two waitresses. We went ahead of dinner rush at 4:30. It didn’t help! We ordered, they forgot our soup and brought dinner. We asked about the soup after a long wait to get a waitress. It came after we had the dinner. The dinner was cold. We were afraid to ask to heat it up as it’s never a good thing to send food back and we didn’t know when we would get it back. Refills on drinks were non existent as the poor waitresses were too busy to get their attention. The desserts were awful. Just a mix of desserts thrown in a plate, cold, hard, mini pies, stale brownies. We were not only celebrating Thanksgiving but our 20th anniversary vow renewal. I wish I had chosen a better restaurant. Such a shame as it was one of our favorites in the past and the nostalgia of it for our family was great but for no discounts of any kind and it being horrible we won’t return. We did say food was cold and the wait for things was more than obvious to the way staff yet no kind of discount or any compensation was offered. Such a shame.

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3. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined on January 13, 2020

   overall2food2service2ambience2

   Family trip to Disney. Disappointed with the food all together. It was overpriced and the service was poor.

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4. SM

   SuiM

   1 review

   3.0

   1 review

   Dined on January 8, 2020

   overall3food2service4ambience2

   Food was extremely salty, to the point it was hurting my lips (chowder clam soup, chicken soup and the pasta). Our Server Carlos was great, tho and the deserts were very good.

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5. OT

   OpenTable Diner

   Birmingham

   1 review

   5.0

   1 review

   Dined on January 6, 2020

   overall5food4service5ambience4

   Waiter was so very amazing! Food was delicious and Pluto and especially Goofy were so precious to our grandchildren, to all 7 of us.

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6. LL

   LorryL

   Orlando

   1 review

   4.0

   1 review

   Dined on January 1, 2020

   overall4food4service4ambience5

   Great character interaction and a great value compared to Disney character meals - but not many gf choices esp for kids - they were wonderful and got my granddaughter an entree from another restaurant in the Swan hotel - prime rib was huge portion —wish we could have shared - much too big would rather it be cheaper and serve smaller piece - and 25 for kids meal is a lot - Grilled cheese and fries -they didn’t eat salad bar and desert bar nor soup - still Much better value than a Disney character breakfast or dinner - so would try again but order a different entree.

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7. OT

   OpenTable Diner

   Orlando

   6 reviews

   5.0

   6 reviews

   Dined on December 31, 2019

   overall5food5service5ambience5

   We have been to the Garden Grove restaurant at Disney’s Swan, for the past 4 years, for New Years Eve dinner. The food is always very good with plenty of choices. We go back not only for the food, but also the service. Our waiter, Oscar has waited on us for the past 4 years and he is the best. Thank you Oscar and Garden Grove for a great dinner! See you next year.

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8. o

   onnos

   1 review

   1.0

   1 review

   Dined on December 31, 2019

   overall1food1service2ambience1

   Very cold Poor food Poor salad bar Nice Pluto But overall very bad quality experience. For european visitors not a place to go

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9. TJ

   TimJ

   1 review

   1.0

   1 review

   Dined on December 27, 2019

   overall1food1service1ambience2

   Awful experience. We had a reservation and were seated half an hour late. Hard to believe since the restaurant was almost empty. This restaurant is way overpriced and unfortunately the food is terrible. I can't help but feel they are taking advantage of families visiting Disney and have little choice for dinner options. I will never visit this restaurant or the Dolphin/Swan resort in the future.

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10. ZR

    ZacharyR

    San Antonio

    8 reviews

    vip
    1.0

    8 reviews

    Dined on December 26, 2019

    overall1food1service1ambience3

    Our server never showed up, bad service.

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 26, 2019

    overall5food5service3ambience5

    The atmosphere was great and the characters made it magical. I would do it again anytime. Highly recommend!

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12. C

    Cins

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on December 25, 2019

    overall5food5service4ambience4

    The Xmas Eve buffet is excellent. Awesome variety. Great charcuterie and salad bar. Best part...filet mignon!!!

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13. H

    Heyitsjordi

    New England

    4 reviews

    4.0

    4 reviews

    Dined on December 24, 2019

    overall4food3service4ambience4

    Food was definitely just ok but the character experience was great.

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14. TG

    TerriG

    Orlando

    2 reviews

    4.0

    2 reviews

    Dined on December 22, 2019

    overall4food4service4ambience5

    Since we are not seafood lovers, we would prefer to have the week day menu available at least one of the weekend days as well.

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15. CM

    CharlotteM

    1 review

    5.0

    1 review

    Dined on December 14, 2019

    overall5food5service5ambience5

    We had a great time! Chip and Dale, Goofy and Pluto were very accommodating. The buffet is awesome and tasty!

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16. OT

    OpenTable Diner

    Brisbane

    1 review

    3.0

    1 review

    Dined on December 12, 2019

    overall3food2service2ambience2

    Buffet overpriced for the quality you get.

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17. A

    Aspen

    Philadelphia

    6 reviews

    3.0

    6 reviews

    Dined on December 9, 2019

    overall3food2service4ambience4

    It's the old - "You get what you pay for!" Soups were good. Sides selection was limited with mostly salads w/mayo. I would have liked a better selection of fresh vegetables and rice. Fish was excellent. Dessert selection was very nice.

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18. TC

    TanyaC

    1 review

    4.0

    1 review

    Dined on December 1, 2019

    overall4food4service5ambience5

    Very personal experience with the characters. My daughter loved it. Not too crowded. Clean, and quick. A little expensive, especially when you're paying for a family of four. We had the Buffett style. I'm comparison to golden coral, maybe not as much food options. But still good find in Disney.

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19. OT

    OpenTable Diner

    Jacksonville

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 28, 2019

    overall5food5service5ambience5

    Wonderful Thanksgiving Lunch! Delicious variety of food in a festive setting.

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20. KT

    KerstinT

    1 review

    1.0

    1 review

    Dined on November 28, 2019

    overall1food1service3ambience1

    The food was horroblr, not worth the money...would not recommend it

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21. r

    rebecav

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on November 27, 2019

    overall1food1service3ambience1

    Not a good service, poor food, not the quantity but the quality, just saw 1 character during our diner which was our main purpose.

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22. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    4.0

    4 reviews

    Dined on November 25, 2019

    overall4food3service2ambience2

    We went speci

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23. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 23, 2019

    overall5food4service5ambience5

    Loved the set up and service at this restaurant. The food was good, but would have been nice to have a few more options on the seafood buffet that had more descriptions. Some offerings were different tasting than expected.

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24. MT

    MamaT

    1 review

    5.0

    1 review

    Dined on November 8, 2019

    overall5food5service5ambience5

    The food was delicious and the character interaction was wonderful. Such a calming and relaxed atmosphere with lots of face time with each character.

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25. DE

    DENISES

    1 review

    5.0

    1 review

    Dined on November 1, 2019

    overall5food5service5ambience5

    Food was good, selection was good, service was great, my daughter got to meet characters so it was excellent!

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26. OT

    OpenTable Diner

    Washington DC

    4 reviews

    4.0

    4 reviews

    Dined on October 22, 2019

    overall4food4service4ambience3

    We were in a hurry and waiter accommodated us. The food was good. It’s a Disney Hotel property with a character meal. We had Goofy and Pluto to ourselves!

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27. t

    trees

    New York Area

    7 reviews

    3.0

    7 reviews

    Dined on October 22, 2019

    overall3food3service5ambience2

    Easy way to see a couple of characters at dinner. Huge portions for your entree, plus salad, soup and dessert buffet make this an easy crowd pleaser. Ambiance leaves a lot to be desired: colors look pretty dated, but if you lower your expectations and expect some satisfying food and costumed character interactions, it works well.

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28. CW

    CorbanW

    Seattle

    2 reviews

    3.0

    2 reviews

    Dined on October 20, 2019

    overall3food3service4ambience2

    Great for kids. Adults will want to go elsewhere most likely.

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29. OT

    OpenTable Diner

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on October 3, 2019

    overall5food4service5ambience5

    First visit to Disney World

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30. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on September 28, 2019

    overall5food5service5ambience5

    Today we dined at the Garden Grove and had such incredible service I almost cried with joy and gratitude. Our little tot had been sick and not really eating since Thursday (1/2 way through our flight). We told the lovely Steven (who was helping Pluto) and he heard our son ask for a hot dog bun. He quickly vanished determined to help us get him to eat. The just as wonderful Carlos was taking care of us and as our son was finishing the first bun returned with another determined as well to help get him to eat anything. He even went to the nextdoor restaurant to get some white rice (he ate a little of) since he was eating so blandly. Those two gentleman made our day and because of them I was the happiest and most relaxed I've been since we landed Thursday. Thank you again from the bottoms of our heart for the care you showed our kiddo tonight.

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31. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on September 18, 2019

    overall5food5service5ambience5

    My son wanted to eat with Pluto so we did the character dining at dinner. Pluto and Chip and Dale spent so much time with him and made it a really special night. The food and service was great, too!

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32. MS

    MichaelS

    New York Area

    33 reviews

    vip
    3.0

    33 reviews

    Dined on August 23, 2019

    overall3food3service5ambience5

    The overall food and ultimately the value/cost of the meal for family of 5 is just a bit outrageous. All in all enjoyed the restaurant and the character experience, just bit unreasonably priced.

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33. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on August 22, 2019

    overall5food4service5ambience5

    It was fairly quiet and we had Pluto and Goofy to ourselves. Goofy was awesome!! Definitely the best Goofy we have experienced. The kids loved him. The food was good as well.

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34. OT

    OpenTable Diner

    Naples

    7 reviews

    5.0

    7 reviews

    Dined on August 17, 2019

    overall5food5service5ambience5

    It was Seafood Buffet Night at the Garden Grove. The quality and creativity of the offerings was on par with a Disney cruise. I loved everything. The baked salmon on a bed of pearl couscous was delicious. The lemon pepper chicken was very flavorful. There was prime rib too. The desserts looked too good to eat. The most interesting was a warm banana bread pudding in a sealed tiny mason jar. My waiter Carlos was outstanding. There are also Disney characters.

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35. BH

    BillH

    1 review

    3.0

    1 review

    Dined on August 14, 2019

    overall3food3service4ambience4

    Everything was fine, but there was too much food. Could have done without the soup, salad and dessert bar included in the price. A side salad and main course would have been enough food.

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36. R

    Retlaw

    Orlando

    8 reviews

    vip
    2.0

    8 reviews

    Dined on August 14, 2019

    overall2food2service3ambience5

    Salad bar was empty and looked picked over and not serviced. Soup choices limited. Bread was not fresh and display was empty. The flavored butter On the display appeared to be rancid and there were kids touching the food throughout the buffet area with their hands and no staff members removed or took correct of action with this unsafe sanitation situation.

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37. TG

    TamaraG

    1 review

    5.0

    1 review

    Dined on August 13, 2019

    overall5food5service5ambience5

    Celebrated my birthday at multiple character meals but this was the best character experience by far! Staff was wonderful and food was excellent!! Would definitely go back again!

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38. CV

    CharmaineV

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on August 5, 2019

    overall5food4service5ambience5

    We had an early dinner with my family and a close friend here. We enjoyed the ambiance, the dessert and soup buffet and the Disney character’s presence. My 6 year old pretty much had Goofy and Pluto all by himself coz at that time there were mostly adult diners. We all loved how our waiter accommodated our requests and of the prompt service. We will definitely come back.

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39. KM

    KellyM

    Chicago

    1 review

    5.0

    1 review

    Dined on August 4, 2019

    overall5food5service5ambience5

    High quality buffet. Loved the strip roast! Daughter loved the salmon. Recommend going with an appetite. We were visited by both Goofy and Pluto!

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40. MZ

    MZ123

    Tahoe

    6 reviews

    4.0

    6 reviews

    Dined on August 4, 2019

    overall4food4service5ambience4

    The food was tasty but the service including the characters were just outstanding. Wonderful experience I highly recommend.

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