Fujiyama Steak House of Japan

Reseñas de Fujiyama Steak House of Japan de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   John

   Indiana1 reseña

   3.0

   Comieron en 10 de noviembre de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   Super disappointed with the menu changes. They have basically substituted the hibachi dinner shrimp with broccoli and carrots, and fried rice is now included. Not a fan of the broccoli and carrots at all, so requested our meals without. The teriyaki chicken tasted different, as well as the fried rice. Different sauce used maybe? Definitely not as good as it has always been. They even took away their mints at the door. Been coming to Fujiyama for 30+ years, and not sure if we will come back. At least not until we've tried other hibachi restaurants first.
   

   Fujiyama Steak House of JapanSe respondió el 17 de noviembre de 2024

   Hi John! Thank you for your feedback! We appreciate your loyalty over the past 30+ years. We understand that menu changes can be disappointing, especially when they affect items you’ve come to love. With food allergies becoming more prevalent, we’ve adjusted our menu for safety and consistency while making portion sizes larger to ensure value. We recognize rising operational costs and are dedicated to supporting our nearly 100 local staff members. These updates, along with those costs, prompted necessary changes to maintain the quality you expect from us. We’re sorry if your recent experience fell short, and we’d love the opportunity to make it right. Please let us know when you plan to visit again, and we’ll do our best to ensure a great experience. We look forward to welcoming you back!
   

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2. S

   Shannon

   Indiana1 reseña

   5.0

   Comieron en 9 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We came to celebrate my husband's birthday. It was a little noisy but great all in all. our chef was awesome we have been here several times, and he was the best we have had so far. This is the first time we got a sparkling pineapple for a birthday celebration. Nice touch!!
   

   Fujiyama Steak House of JapanSe respondió el 16 de noviembre de 2024

   Thank you so much for celebrating your husband's birthday with us! We're thrilled to hear that you had a great experience and enjoyed the sparkling pineapple, what a fun touch for a special occasion! We're also glad to hear that your chef made such a positive impact, we'll be sure to share your feedback with them. We appreciate you returning to us and can't wait to welcome you back for more memorable moments!
   

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3. A

   Amanda

   Indiana3 reseñas

   3.0

   Comieron en 5 de noviembre de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 2

   Everyone used to receive shrimp with their order, they took that away to give you broccoli and carrots mixed with the other vegetables. The new sauce is not good, its to sweet and thick. The filet was a terrible cut for all 4 people who got it. The sirloin was actually the best cut of meat. Definitely not worth the price anymore.
   

   Fujiyama Steak House of JapanSe respondió el 17 de noviembre de 2024

   Thank you for your feedback! We understand the menu changes, like replacing the shrimp appetizer, can be disappointing. These adjustments were made for consistency and larger portion sizes. These adjustments were made with food allergies and consistency in mind, along with an effort to offer larger portion sizes. We’d also like to clarify that our sauce recipe hasn’t changed. We recognize rising operational costs and are dedicated to supporting our nearly 100 local staff members. These updates, along with those costs, prompted necessary changes to maintain the quality you expect from us. We’re sorry the filet didn’t meet expectations but are glad you enjoyed the sirloin. We’d love the chance to ensure a better experience on your next visit. Thank you for your support!
   

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4. J

   Jonathan VIP

   Indiana1 reseña

   5.0

   Comieron en 1 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Haven’t been to Fujiyama in over 20 years. The place was much nicer than I remembered it to be and the food was even better. We love Hibachi and I don’t know why we haven’t been back for so long, but it is now back in the radar.
   

   Fujiyama Steak House of JapanSe respondió el 17 de noviembre de 2024

   Hi Jonathan! Thank you so much for your kind words and for coming back after 20 years! We’re thrilled to hear you enjoyed the ambiance and food. We’ve worked hard to stabilize the quality of our dishes, and it means a lot to know you noticed. We’re also excited to share that we’re planning to open a new location around Greenwood hopefully next year. It’s going to have an even nicer ambiance, and we’re sure you’ll love it! Thank you for your support, and we look forward to serving you again soon!
   

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5. J

   Jeff

   Indiana11 reseñas

   5.0

   Comieron en 31 de octubre de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Had a reservation and we were sat promptly and the host staff greeted us kindly. Server came to the table and got drinks for everyone and then took everyone’s order. Chef started making food and told my wife the Geisha no longer comes with shrimp….so we paid $6 more than teriyaki chicken for two more bites of chicken?? For this reason I cannot give a five star for value, or food either. We will come back, but I will be confirming that the description on the menu is accurate. Honestly, our waitress should’ve said something about this when she ordered, but maybe there was a mistake made somewhere along the way? Who knows, who cares, it’s $6 so I’m not gonna make a case about it…but just confirm there is good info going out when you order!
   

   Fujiyama Steak House of JapanSe respondió el 3 de noviembre de 2024

   Thank you so much for dining with us and sharing your experience. We’re thrilled to hear that you were greeted warmly and promptly seated, and that our team provided attentive service. We’re truly sorry for the miscommunication regarding the Geisha entrée. Your feedback is invaluable, and we’ll ensure that our menu descriptions are up-to-date and that our servers are well-informed to avoid any future misunderstandings. Thank you for bringing this to our attention, and we look forward to welcoming you back soon for an even better experience!
   

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6. T

   Tim VIP

   Indiana59 reseñas

   3.0

   Comieron en 26 de octubre de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Chef was a very good entertainer, Very GOOD!! I ordered med rare steak and it was cooked WELL done, rest of the food was just all right..
   

   Fujiyama Steak House of JapanSe respondió el 4 de noviembre de 2024

   Thank you for your review! We’re glad to hear that you enjoyed the entertainment from our chef. However, I’m sorry to learn that your steak was overcooked and that the rest of your meal didn’t fully meet your expectations. Your feedback is valuable, and I will make sure to address this with our kitchen team to improve our cooking consistency. We hope to have the chance to provide you with a better experience during your next visit. Thank you for sharing your thoughts!
   

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7. A

   Andrea

   Indiana15 reseñas

   5.0

   Comieron en 26 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My husband and I are both gluten free. Our chef went above and beyond to cook our meals first and with GF ingredients before cooking the other food in our party. We actually didn’t realize that this would be done so next time we will just sit in the restaurant part so that the rest of our party doesn’t have to wait on their food. (We felt so bad!) Nonetheless our chef was amazing. Everything was delicious. A great experience.
   

   Fujiyama Steak House of JapanSe respondió el 4 de noviembre de 2024

   Thank you for your wonderful review! We’re thrilled to hear that our chef went above and beyond to accommodate your gluten-free needs and that you enjoyed your meals. We appreciate your understanding regarding the timing, and we’re glad you had a great experience overall. Your feedback means a lot to us, and we can’t wait to welcome you and your husband back for another delicious meal!
   

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8. P

   Philip VIP

   Indiana2 reseñas

   2.0

   Comieron en 25 de octubre de 2024

   1. Global 2
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Fujiyama substantially changed their menu and price structure. They eliminated favorites such as the small shrimp appetizer and asparagus served with their ribeye. Also, the tuna sushi appetizer which is normally excellent, tasted oddly fishy. The result is that the overall value of a meal dropped drastically. I do note that all meals now come with fried rice, but I'd prefer the shrimp etc. as before. We are long time customers, and we will of course come back, but we hope that they return to their traditional approaches.
   

   Fujiyama Steak House of JapanSe respondió el 4 de noviembre de 2024

   Thank you for your feedback! We appreciate your family's loyalty. We understand that changes can be disappointing, especially the shrimp appetizer and asparagus with ribeye. With food allergies becoming more prevalent, we've adjusted our menu for safety & consistency. We’ve made price adjustments to reflect these changes & increased portion sizes. We recognize rising operational costs & are dedicated to supporting our nearly 100 local staff members. After delaying price increases as long as possible, we had to make adjustments to maintain quality. We apologize if the tuna sushi app fell short during your last visit. Please let us know when you return, and we’d love to make it right. We look forward to welcoming you back!
   

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9. H

   Holly

   Indiana1 reseña

   5.0

   Comieron en 20 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We were celebrating 2 birthdays. Our server was new and had a trainer with him. He was great! We never had to ask for refills or to go boxes. He was very polite. Our cook was outstanding!! He did some amazing tricks. He was funny and he spoke to everyone at the table. It was a great experience. I hadn't been to this restaurant in over 20 years. Lots of cosmetic changes. I was a little disappointed that they took out the bridge and fountain, but times change and the building was very clean.
   

   Fujiyama Steak House of JapanSe respondió el 4 de noviembre de 2024

   Thank you for your fantastic review! We’re thrilled to hear that you had a great experience celebrating two birthdays with us. It’s wonderful to know that our server and cook made a positive impression and that you enjoyed the entertainment and service. We appreciate your feedback about the cosmetic changes; we strive to create a welcoming environment for our guests. Thank you for returning after so many years, and we hope to see you again soon for another memorable celebration!
   

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10. OT

    Comensal de OpenTable

    Indiana1 reseña

    5.0

    Comieron en 14 de octubre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    It was our anniversary, and the other group seated with us was celebrating a birthday. They personalized the service and did something special for both our groups. The food was excellent as well. It was a wonderful experience all around!
    

    Fujiyama Steak House of JapanSe respondió el 17 de noviembre de 2024

    Thank you for celebrating your anniversary with us! We’re so glad to hear that you enjoyed the personalized service and had a wonderful experience. It’s always our goal to make every celebration memorable. We appreciate your kind words about the food and service and look forward to hosting more special moments for you in the future!
    

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