Francesca’s at The Promenade proudly offers customer-focused special events in the “Mayor’s Room”, our private dining room. Our philosophy of simple, rustic cooking served in a casual sophisticated trattoria setting translates flawlessly to group dining.View Private Dining Details
My husband & I enjoyed a great meal from start to finish. Wonderful wait staff. Fabulous food!
This is a fabulous Italian restaurant. By far, one of the best restaurants we have been to. The food was delicious, I cannot recall the last time we had a dinner where everything tasted amazing. The prices are fair, as well. Highly recommend Francesca's. We will definitely be back.
We go about 2-3 times a month. We love this location, the food & service is great! I believe our waitresses name is Katie...great personality and attentive.
The restaurant was overbooked and crowded. We made reservations well in advance, but it still took 30 minutes for us to be seated. Our table was in a back room with cafeteria lighting, no flowers, no candles-absolutely no ambiance. The music was odd for an Italian restaurant and Valentines Day - a loop of Madonna and Cyndi Lauper. We overheard our poor harried waiter apologizing to multiple tables for lost meals and slow service. The food was good but the restaurant was chaotic. Since it opened, we've been going to Francesca's on the Promenade for not only special occasions but everyday dining. It use to be one of our favorite restaurants but not anymore.
Food was OK; service was very slow and inattentive! Bus Boy gave us 100% better service than our server, so I tipped him $20 and gave 10% to the server.
V day dinner
Normally we love Francesca, however we waited 30 minutes to be seated despite having a reservation. Food was mediocre compared to their normal nights. They overbooked plain and simple. Hopefully next Valentines Day they will haves learned!
Came in on Valentine's day with a 7:30pm reservation. We were sat at the table at 8pm. Knowing it was late, we immediately ordered dinner with our drinks. The waiter told us the kitchen was swamped. We waited an hour and 15 minutes for our pasta. The staff was friendly and adjusted our bill because of the issue. However they should have staffed properly for a high volume restaurant night
First let's start with the name. The reservations were under Mike Murphy not Chris Murphy. Our reserved time was 7:00. We finally sat down at 7:30pm. Waited at the table for fifteen minutes before the bus boy showed up. Asking us if we wanted bread and water. Every restaurant I've been in starts out with water. Ten minutes later he shows up with bread no water. Ten minutes later the waitress shows up and asks us if we ready to order. She did mention the specials apparently they were out of water. We asked if we could place our appatizer order in at that time. She also had taken our order. The appatizer should up at 9:00 pm. Our salads showed up at 9:30pm. She showed up one time at the table. Our salads were basically thrown on our table by two bus boys speaking a language to us I did not understand. That is totally unacceptable.almost ten and our food never arrived yet. Did speak to a manager and he informed us he would try and compasate our bill. I mentioned a was done wanted my check and wanted to leave. The waitress showed up 20 minutes later no food and told us our bill was covered. I did not go ther to have my bill taken care of. I went there for valentines dinner with my wife and two other family members. I truly am disappointed since we did frequent this establishment quite often. Not A Happy Valentine's Day.
Service was terrible and food was very subpar. I have been to the other Francesca’s and I was very disappointed with this experience.