Francesca's at the Promenade

4.7
1701 Reviews
$30 and under
Italian
Francesca's at the Promenade opened its doors to guests in August of 2009, becoming the 19th restaurant to join the Francesca's Restaurant Group. This west-suburban outpost offers guests “simple rustic cooking, friendly service and fair prices,” which has been the winning recipe at all Francesca’s locations since 1992. Our menu features the zesty, earthy cuisine of Rome and the surrounding areas of Tuscany, Umbria and Lazio. An eclectic wine list and one-of-a-kind martinis are the perfect accompaniment to an outstanding dining experience.

About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1701 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
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ES
EmilyS
1 review
Dined on November 10, 2020
Overall5food5service5ambience5

Service and food were delightful! I highly recommend this restaurant.

BR
BarbaraR
Chicago
7 reviews
Dined on November 8, 2020
Overall5food5service5ambience5

We always love going here. The waiters and cook always try to meet our expectations. The staff is extremely friendly and socially responsible. And I want to thank them for a wonderful meal.

DD
DeeDisney
Chicago
1 review
Dined on November 7, 2020
Overall3food3service3ambience3

The food was lukewarm at best. Overall, we felt it was overly priced for the quality of the food.

MR
vipMRCK
Chicago
19 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

Our food and service were great! It was so nice to go out and have a quiet, safe yummy meal that I didn't have to cook! Thank you! 🙂

CB
CheesyBeer
Chicago
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

My husband and I had an unexpected date night opportunity. We ultimately decided on Francesca's and I'm SO glad we did. With everything going on right now, a few places we looked into were a bit too busy and crowded for our comfort levels.

Francesca's had spaced out seating that included high panels separating some of the tables. We loved that this made our table much more intimate. The waitstaff were attentive, funny and super polite. Everything we ate, even down to the bread and salad, were amazingly delicious and so flavorful. We definitely ate way too much but it was so, so good.

I would highly recommend this restaurant and can promise we will be back very soon.

MR
MaryR
1 review
Dined on October 24, 2020
Overall3food2service4ambience4

I’ve been to Francesca’s one other time since last Saturday; maybe less than a year. Quality of food this visit was not too good. Choices were slim. No chicken Alfredo or really no varied pasta dishes offered. I did order vegetable pasta with no known side note on menu of added chicken for an extra fee. No mention of this from waiter either. Not sure if we’ll return.

OT
vipOpenTable Diner
Chicago
12 reviews
Dined on October 22, 2020
Overall3food5service2ambience5

Waiter was nice but there was a LOT of ingredients they were out of. Then we ordered pistachio dessert and something different was brought out. They should have communicated that. I go to Francesca’s quite often at a different location. Will not be returning to this location.

DD
DayDateReviewer
Chicago
1 review
Dined on October 17, 2020
Overall5food5service5ambience4

Wonderful service! Felt welcome the moment we came in until the moment we left. We dined for lunch and felt safe and comfortable with the outside seating (it was a beautiful afternoon and chose outside). The drinks were delicious and prompt from the bar. The bruschetta appetizer was fresh, filled with flavor and delicious! My husband ordered the double pork chop which was juicy and hearty for his appetite. I order the rigatoni pasta with fresh veggies and wine sauce which was amazing. Veggies cooked to perfection with al dente pasta! We will be back!

D
Dave
Chicago
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

The swordfish was the best I have ever had and I am so happy it is part of the regular menu!

KC
vipKCchicago
Chicago
14 reviews
Dined on October 12, 2020
Overall2food4service2ambience4

Service was horrible. It take so long to the waitress to come back and check on us. Today after order ice cream for my kids . It took 25 mins to wait. Ridiculous.

AE
AngelEyes
Chicago
5 reviews
Dined on October 11, 2020
Overall5food4service5ambience5

It was well priced with good portions.

N
Nette19
Chicago
13 reviews
Dined on October 9, 2020
Overall5food5service5ambience5

The fish was amazing and our server was great.

S
Sandy
Chicago
1 review
Dined on October 6, 2020
Overall5food5service4ambience5

We enjoyed a nice meal on a beautiful evening. They have made their outoor area very cozy with plants and the tent.

RS
vipRalphS
Chicago
7 reviews
Dined on October 6, 2020
Overall5food5service5ambience5

Enjoyed a happy hour with meat ball appetizer & small pizza.

MP
MarkP
San Diego
7 reviews
Dined on September 28, 2020
Overall5food5service5ambience5

Service and food was so good, we ate dinner both nights we were there. We were in town for a college golf tournament and my wife and I felt very comfortable during this COVID19 era. Great beverages, and probably the best calamari we’ve ever had. The carpaccio was excellent and the entrees will be prepared to taste! Would like to compliment Carlos M, Laron H, Randy B and Jen D for their collective service in making our dining experience memorable.

JM
vipJoeM
Chicago
15 reviews
Dined on September 28, 2020
Overall5food5service5ambience5

Great food and service. Clean and safe indoor dining.

GC
vipGraceC
Chicago
7 reviews
Dined on September 26, 2020
Overall4food5service4ambience4

The outdoor seating area was great. Tent and heater made it comfortable. Spacing good. Food as always was excellent.

OT
OpenTable Diner
Detroit
12 reviews
Dined on September 26, 2020
Overall4food5service3ambience5

Delicious food and loved the outdoor seating. I ordered shrimp with my pasta dish that too so long I was already done eating when it came back. Both our sever and the manager were apologetic and offered a free dessert, but then our sever didn't check on us for another 20 minutes to take our order. Food was amazing and they accommodated our vegan friends!

TM
vipTrishM
Chicago
14 reviews
Dined on September 23, 2020
Overall4food5service4ambience4

Outside eating in large well constructed tent just as nice as inside on a beautiful evening.

MH
MichaelH
Chicago
1 review
Dined on September 20, 2020
Overall3food5service3ambience4

Our server seemed distracted. It took 25 minutes for him to take our order. He did not write down my order or confirm the order. I believe, I ordered the Pollo Siciliana, but was served the Pollo Arrosto Alla Romana. 70 minutes passed before our food was served, at that point I just wanted to eat and leave.

OT
OpenTable Diner
Chicago
1 review
Dined on September 19, 2020
Overall2food4service2ambience4

I was seated at a table waiting for my dinner companion who was super late. Random wait staff walked by and kind of joked about it saying if he doesn’t show up I’ll come and eat with you later. my server seemed to be handling several tables so was not super attentive. I understand that it was close to the kitchen closing so I’m sure people were tired from a long day. I put in another food order right before the kitchen closed and as I was on the phone with someone some young girl from the hoststand interrupted me to ask me if I was still expecting someone. And then she was trying to explain to me that the kitchen closed at 9 PM which I was very well aware of. The interruption was rude at best and the fact that they kept calling to attention that my dinner companion still wasn’t there was quite embarrassing Francescas is a local restaurant so I eat there fairly often because the food is very good. But the behavior of the staff was a bit embarrassing for me

OT
OpenTable Diner
1 review
Dined on September 11, 2020
Overall3food4service2ambience3

Entree's were good, however the side of sauteed shrimp is ~$8 for 3 shrimp. Was expecting more to be honest.

DM
DonnaM
Chicago
3 reviews
Dined on September 11, 2020
Overall5food5service5ambience5

Great food and the wait staff are very attentive. Definitely will be back.

RS
vipRalphS
Chicago
8 reviews
Dined on September 5, 2020
Overall5food4service5ambience5

....Nice outdoor meal, great place

f
vipfox1979
Chicago
66 reviews
Dined on August 31, 2020
Overall5food5service5ambience5

Had a great meal. First time back here after COVID. They've done a great job in decorating the outdoor space. Had the pork chops and were made to the perfect temperature. Our server, Carlos, was fantastic. Very attentive and pleasant.

HS
vipHeatherS
Chicago
11 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

The restaurant has a lot of outdoor seating under large tents. The service was excellent! This restaurant has always been a favorite of me and my husband! We celebrated this evening my husband’s birthday. I didn’t mention my husband’s birthday, but the server picked up on it and brought a birthday treat!

DS
vipDScott
Chicago
10 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

I have eaten at several other locations, however thoroughly enjoyed the attentiveness and friendliness of the staff.

SP
SusanP
Chicago
4 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Wonderful again! They do an awesome job with table spacing and safety precautions. Really enjoy dining here. Will be back again and again!

L
Linda
Chicago
5 reviews
Dined on August 22, 2020
Overall5food5service4ambience5

We had a very nice dinner on the outdoor patio. Chef was able to recreate a dish from last visit and it was great! Servers seemed a little over taxed. Might need more help.
Other that that, it was great!

M
Misha
1 review
Dined on August 22, 2020
Overall4food4service5ambience4

Good food; server, Leron, was professional, pleasant, and efficient

p
pinklady
Chicago
29 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Saturday lunch. Ate outside. Beautiful patio area and service was great and all social distancing rules followed. We both had salads, the house special with added grilled chicken and a Caesar the same way. Highly recommend.

W
vipWolffgeo
Chicago
13 reviews
Dined on August 19, 2020
Overall5food5service5ambience5

Perfect as always

T
Tutti
Chicago
20 reviews
Dined on August 19, 2020
Overall5food5service5ambience5

Loved the outdoor tent set up - everything was great!

JA
JamesA
1 review
Dined on August 18, 2020
Overall5food5service5ambience5

The food and service was outstanding. I have put Francesca’s on my list of favorites. I dined outside and it was still a pleasant experience.

OT
vipOpenTable Diner
Chicago
21 reviews
Dined on August 17, 2020
Overall5food5service5ambience4

Food delicious, we did end up ordering from
Happy hour menu but I’ve done both. Highly recommend

M
Mindy921
Chicago
12 reviews
Dined on August 15, 2020
Overall5food5service4ambience5

We've visited Francesca's 4 times within last couple of months and the food was always good. Highly recommended! I had whitefish over sautéed spinach and the portion was huge, fish cooked so tasty with spinach. My son's 8oz filet was delicious. So far, Francesca's dies not disappoint.

OT
OpenTable Diner
Chicago
1 review
Dined on August 14, 2020
Overall5food5service4ambience5

Great time!

TK
vipTimK
Chicago
14 reviews
Dined on August 14, 2020
Overall4food4service4ambience4

Family dinner on a Friday night. Great food and service, highly recommend

KF
KathyF
Chicago
3 reviews
Dined on August 13, 2020
Overall5food5service5ambience5

Our waiter Abel and his brother who helped clear dishes etc were fantastic. They were so kind,kept sure we were enjoying ourselves. They even treated us for our 49th anniversary. We so appreciated all they did for us. The meal as always was delicious.

DD
vipDavidD
Chicago
39 reviews
Dined on August 10, 2020
Overall5food5service5ambience5

We love this restaurant and Abel did suck a great job taking care of us!! Yummy!

FAQs

Francesca's at the Promenade offers takeout which you can order by calling the restaurant at (630) 739-6300.

Francesca's at the Promenade is rated 4.7 stars by 1701 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Francesca's at the Promenade