Oh dear...what to say.. I guess I could quote our server who said "I'm sorry for the atomic bomb today, all my tables have gone well until you." Should I say more?
One meal got sent back 2x to fix egg error really, how hard is over hard?). My meal got sent back because my eggs Benedict turned out to be hard boiled (like, WHAT?, over hard came out runny and Benedict came out hard boiled??) One person at our party never actually got her meal...like, not at all. They brought it out and she had already left. We packed it to go. We ordered 2 deviled eggs and they said sorry, they only had enuf for one order. You can't be serious? You can't put together deviled eggs in the kitchen? Ketchup and salt pepper had to be asked for multiple times. One at our party asked for coffee and sugar substitute..she nearly finished her cup when server came and and whispered they were out of sugar substitute.
Finally manager came out, comped the meal that got sent back 2x. Comped the meal that never showed up. Comped one appetiser and offered 20% discount. Oh, and also, kitchen made a dish by accident for another table, so they brought it out in case someone at our table wanted it. It's fathers day. Big, busy day. So, ok, I guess. It's difficult to imagine how they could make so many mistakes on one table, but I appreciate that manager tried to make it right.
We had a meal at Flemmings once, where they made one mistake and they comped the whole meal...so...kinda hard to know where to sit with this one.
We will go back. Not on fathers day. And not as a large group, but food, usually is good. They tried to make it right.