Founders Inn Swan Terrace Grill

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1. SF

   SusanF

   Richmond

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service2ambience4

   The food on the lunch buffet was very good. The seating was comfortable and accommodating for large groups. The service was not good, there appeared to be only one server. Fortunately we did not have to wait for the food, since it was a lunch buffet.

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2. KB

   KaseyB

   1 review

   5.0

   1 review

   Dined on March 21, 2023

   overall5food5service5ambience5

   Food was fantastic! Excellent selection. Beautiful dining with views of the courtyard!

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3. g

   greyhoundva

   Richmond

   17 reviews

   vip
   4.0

   17 reviews

   Dined on March 19, 2023

   overall4food4service5ambience4

   Went for Sunday brunch, lots of people there at beginning and we had to wait in line despite having a reservation after the opening time. Once we got to the desk we were seated immediately. Kailey our server was excellent. She immediately put us at ease and provided top notch service and was very attentive to our needs. The food was very good I started with the raw bar with oysters, shrimp and smoked salmon. Omelet station provide a good assortment of ingredients and provided a nice size omelet which was easily split between the two of us. Carving had prime rib and corned beef which was juicy and tender. Salad bar was ample with fresh ingredients. There were also breakfast meats which I did not try. Weakest part of this buffet was the dessert bar which was average compared to the other sections. Overall a great experience and spectacular service thank to Kailey. We had been to this brunch before and would definitely return based on this experience. It is a great value consider the items offered.

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4. RN

   RoseN

   1 review

   4.0

   1 review

   Dined on March 19, 2023

   overall4food5service5ambience5

   The food is always excellent. The noise level is a little high due to a live piano in the background and conversations happening simultaneously. There was a line to enter the restaurant even with a reservation. The wait was 20 minutes or so. We plan to visit again.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on March 18, 2023

   overall5food5service5ambience5

   Very friendly staff and great food, would definitely come back.

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6. SB

   ShirleyB

   1 review

   5.0

   1 review

   Dined on March 18, 2023

   overall5food5service5ambience5

   I really appreciate us being seated in an enclosed room because this was a planned meeting of ten! Our waiter was very attentive, helpful, and courteous!! Thank you! We will return!!

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7. K

   Kensey

   St. Louis

   3 reviews

   3.0

   3 reviews

   Dined on March 11, 2023

   overall3food4service2ambience4

   I love the setting here, it’s a beautiful place. The prices are higher than the quality should allow and on this visit the service was very slow. There was a wedding taking place while we were there and I suspect they did not staff appropriately. First we were left standing at the hostess stand while the hostess was on the phone without being acknowledged by her at all for 7-8 mins before a different person finally came over and found our reservation and sat us. Service was slow throughout the meal but the waiter was kind and was trying his best. I like to visit Swan Terrace to make special occasions exceptional but this time they missed the mark.

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8. CC

   CynthiaC

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined on February 26, 2023

   overall5food5service5ambience4

   We took our family including 4 children ages 5 to 13. Everyone found food they enjoyed. The offerings included prime rib, oyster, shrimp and salmon. Typical breakfast buffet items also available. Desserts were excellent. Very nice time.

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9. LE

   LauraE

   Richmond

   1 review

   5.0

   1 review

   Dined on February 22, 2023

   overall5food5service5ambience5

   Highly recomend. Never disappointed in Food, Presentation, Service or Atmosphere.

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10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service5ambience4

    The food was terrible not fresh

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    My experience was everything! This was my first time celebrating a Valentine’s Day with a spouse and it was everything I imagined and more. Eric made the night very pleasant as well and my son loved his food also they were very accommodating for last minute changes to my reservation. Will definitely be back!

    Report
12. LW

    LawannahW

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    My husband and I enjoyed the whole experience for Valentines Day which included a reception a 4 course meal, soft piano music. The food was excellent!! The wait staff was courteous and prompt. We didn’t want for a thing. It was a lovely and memorable experience!!

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13. T

    Twoods

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5

    It was a beautiful and memorable Valentine's day for Hubby and me. What a unique experience. Cocktail reception with appetizers then off to our 4-course meal, all while listening to a talented piano player. Try it next year, you'll love it!!

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14. OT

    OpenTable Diner

    Richmond

    4 reviews

    3.0

    4 reviews

    Dined on February 14, 2023

    overall3food3service5ambience4

    The experience was not worth the price….

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15. BM

    BryanM

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service5ambience5

    Amazing deal for Valentine’s Day. The staff was amazing and worked their butts off. The food was amazing and the atmosphere was awesome.

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16. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 11, 2023

    overall2food2service3ambience4

    The entrees could have been better. My husband ordered the 8-ounce rib-eye, which was mostly fat. I tasted it too, and it literally had no flavor. It’s like the chef turned it over until it was cooked medium, and all one could taste was the char from cooking. My salmon was good but unmemorable. Host and server were pleasant, but for the prices of the entrees, it wasn’t worth eating here. The menu is small and the prices do not match the quality of the food.

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17. CW

    CherylW

    Richmond

    1 review

    5.0

    1 review

    Dined on February 8, 2023

    overall5food5service5ambience5

    Swan Terrace, serves simple, yet delicious menu items.

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18. TK

    TerriK

    Richmond

    39 reviews

    vip
    5.0

    39 reviews

    Dined on February 1, 2023

    overall5food5service5ambience5

    Our brunch at the Swan Terrace Grill was delicious. Our server (Emily) was attentive and delightful, as always. Thank you for a wonderful meal in your beautiful restaurant!

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19. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on January 29, 2023

    overall5food5service5ambience5

    We had a great time. Good food and great company, made for a wonderful time.

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20. SL

    SharonL

    Richmond

    1 review

    3.0

    1 review

    Dined on January 28, 2023

    overall3food3service2ambience4

    There was a wedding and a baby shower Food was ok. Salad good

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21. BC

    BigC

    New York Area

    10 reviews

    5.0

    10 reviews

    Dined on January 17, 2023

    overall5food5service4ambience4

    CAUTION - BUFFET: Originally took a team of 8 to the Swan for lunch with the understanding that there was "menu service" - and upon arrival learned that both breakfast and lunch are buffet. But boy was I surprised. Buffet consisted of full salad bar, three different soups (Brunswick stew, clam chowder and another); fried fish, pulled pork bbq, a Chinese glazed chicken, rice and a vegetable....not to mention a dessert bar. I would say it's delicious, but be warned - menu is only at dinner.

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22. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on January 11, 2023

    overall4food4service5ambience4

    Of course off season so empty. Though it appears a fine dining restaurant-really a burger & light menu. Breakfast was a good buffet -17@ pricy

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23. J

    Jennifer

    Washington DC

    6 reviews

    4.0

    6 reviews

    Dined on January 10, 2023

    overall4food4service4ambience4

    The food quality, customer service, and ambiance were excellent!

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    All Around Great Service!

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25. VS

    ValerieS

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food1service4ambience2

    Soup was watery and Luke warm, shrimp was rubbery, desserts didn’t have much flavor. Had to ask for someone to check us in when we arrived at the restaurant. Had to look for a soup spoon. Not a large variety of items to pick from. Very disappointed and won’t come back.

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26. OT

    OpenTable Diner

    Detroit

    20 reviews

    vip
    2.0

    20 reviews

    Dined on January 1, 2023

    overall2food2service2ambience4

    This was the 2nd time at this restaurant. NYE dinner for the value, expected more. Service was lacking and overall food presentation was not at the level I would have expected. Steak was undercooked, they took it back to recook and bright it back and flopped it on plate. Also, dinner came with a twice baked potato and never said it had bacon on it. Politely asked if it could be substituted and they brought us day old cold potatoes. Never came back to remove the other pork potatoes. Manager said she would provide a 10% discount and instead it was ten cents that was removed from the bill. Very disappointing and will not go back.

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27. GF

    GoodFlowers

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great! Will come back

    Report
28. B

    Brunch

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    overall1food1service1ambience5

    I was not impressed. We went at noon. They had run out of corn on the brunch table (only two vegetables offered besides some hardened mashed potatoes), and they never refilled the container (this was at noon, mind you). There was no one to slice the prime rib, and what was there was dry and well done (I hate well done meat). The chicken was tough and dry. The waiter did not come around to offer us drinks for 10 minutes, and we had to ask him several times for a soup spoon. He never came back to refill the coffee. We also had to ask for silverware and a napkin (!). We had to ask another waitress for the bill and coffee. I believe a brunch should include some form of eggs -- but nothing. I would never recommend them for brunch.

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29. JG

    JacquelineG

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Excellent choice for small groups or catching up with friends.

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30. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Tyler was excellent. Great service. Food was delicious. Tyler Even took our picture in front of the beautiful huge Christmas Tree. Will go there again soon.

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31. KC

    KCar

    Edinburgh

    1 review

    1.0

    1 review

    Dined on December 27, 2022

    overall1food1service2ambience1

    We were unaware that lunch was a buffet and had driven for an hour based on the nice and varied menu shown on this app. We had two people with food intolerances who could not eat most of the food and a further four people who only wanted something small. We did not know the cost of the buffet was 30 dollars per person until we got the bill. We perhaps ate enough to warrant 3 buffet plates, but paid for 10. Meanwhile, the food choice was poor, and didn't look fresh. A thoroughly poor and expensive experience that left me quite upset on my birthday.

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32. SA

    SallyA

    1 review

    2.0

    1 review

    Dined on December 26, 2022

    overall2food1service2ambience1

    Minimal food selection. Poor dessert table. Waitstaff scarce. Price exorbitant for food served

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33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Our Service was point on having worked in Hotels as a Houseperson and Housekeeper everything was good.

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34. T

    Tree

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food3service3ambience3

    We were there over Christmas weekend. We appreciate the hard work from the staff but it was far below what we remember from previous years at the restaurant.

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35. KH

    KimberlyH

    Washington DC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 25, 2022

    overall5food5service4ambience4

    Swan Terrace is a classic place, well appointed, with delicious food. We went to the Christmas Brunch on Christmas day and were very impressed. The selections were endless and high-quality with a great carving station. Desserts were plentiful. Seafood, salad, sides, appetizers...perfect place for Christmas dinner with friends.

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36. DS

    DennisS

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food2service1ambience2

    The food selection was limited on the buffet and the service was not good.

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37. M

    Moldo

    Richmond

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food2service5ambience5

    Food was not that good and overpriced ($360 for 5 people for breakfast and some lunch foods) atmosphere was beautiful.

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38. J

    John

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food4service4ambience3

    We have attended on Christmas Day for several years. This year the selection of food was much less than in the past. There needs to be a clarification on the cost. Is the server tip included in the price? If so, and it appears so, then why is there a slot for tip on the bill? Greed?

    Report
39. CB

    CarlaB

    Richmond

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    We had a grand time, and like the changes due to Hilton’s input! Because Covid / flu is with us, the Tavern room looked too tight. But,…will return to another event! Carla

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40. S

    Spaztastic

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2022

    overall5food4service5ambience5

    Visited on December 25, 2022 for the Christmas Brunch. We were very pleased, if there was anything I would change though it would be 2 things which are have an additional meat at the carving station such as Ham because not everyone eats beef or at least not too much. The prime rib was absolutely wonderful but there were some people in the party that weren't big beef eaters. The 2nd, the desserts offered were very good, but a better selection would've been great too. Overall we were all very pleased, and looking forward in visiting once again in 2023, maybe for Thanksgiving as well next time. $56. a person, it was worth it.

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