Permanently Closed - Family Meal - Baltimore

3.7
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266 Reviews
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$30 and under
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American

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About

This restaurant is permanently closed.

Volt Family Meal in Baltimore is a retro-style diner that offers the perfect spot to have a fun breakfast, lunch or dinner with your crew. The breakfast menu is served all day long and guests can also enjoy a Volt Family Meal cocktail with any meal. Come in for a breakfast of shrimp and grits or French toast served with La Colombe coffee.

Lunch at Volt Family Meal includes more than your average diner fare. Try catfish served with pinto beans or a Maryland crab cake sandwich. Dinner starts with appetizers such as slow-cooked chicken wings, followed by a Volt Family Meal favorite, the smoked porchetta served with warm potato salad and Napa coleslaw.

Dining Style
Casual Dining
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Cuisines
American, Comfort Food
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Hours of operation
Monday-Friday Lunch 11:00-4:00, Dinner 4:00-10:00
Saturday-Sunday Brunch 9:00-4:00, Dinner 4:00-10:00
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Phone number
(410) 601-3242
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Bryan Voltaggio
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Neighborhood
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Cross street
Located at the end of Pier 4
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Parking details
Parking is available in the Pier5 Parking Garage
We offer a validation for parking in the Pier5 Garage
Valet is available on Pratt Street near the Pier4 Valet Stand
Additional
Beer, Farm to Table, Full Bar, Happy Hour, Outdoor dining, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
What 266 People Are SayingWrite a review
Overall ratings and reviews
3.7based on all time ratings
3.8
food
3.6
service
3.8
ambience
3.3
value
Noise · Moderate
75% of people would recommend it to a friend
5
4
3
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OT
Washington DC
1 review
Dined on August 20, 2016
Overall 2food 4service 1ambience 2

Food was good; service was terrible.

BB
Central Coast
1 review
Dined on August 19, 2016
Overall 1food 1service 1ambience 4

Nice ambiance. Other than that, food was "meh" and waiter was awful.

P
Chicago
58 reviews
Dined on August 17, 2016
Overall 5food 5service 4ambience 4

Went there with some clients for a business dinner. The food was excellent and so was the service.
We had the Oatmeal cream pie for dessert and, to be honest, split it between the four of us.

KH
Baltimore
1 review
Dined on August 13, 2016
Overall 1food 1service 1ambience 1

arrived early for 6pm dinner reservation, told hostess we would sit at the bar and have a drink, we sat at bar and bartender ignored us, never even took our order, we gave up and left to find another restaurant, sad experience

n
Baltimore
1 review
Dined on August 12, 2016
Overall 3food 3service 3ambience 1

The food was pretty good. If i am going to the be picky the only thing I would have changed was the deviled eggs. They had a tiny bit too much mustard. Otherwise the food and drinks were awesome. The only real problem was that it was so hot that we were all sweating which was uncomfortable.

JP
Baltimore
5 reviews
Dined on August 12, 2016
Overall 3food 4service 5ambience 1

Impressed w/ menu options, locally sourced fresh ingredients, presentation and taste of food, table side service -- all excellent.

However, ambient temperature inside restaurant was stifling (apparently, natural light beaming through exterior windows produces considerable geothermal effects not adequately ameliorated by restaurant's HVAC system) (this issue needs to be addressed or return business may be adversely impacted)

ML
Orange County
1 review
Dined on August 8, 2016
Overall 5food 5service 5ambience 5

Absolutely love this restaurant! (So much, in fact, that we went back 2 days later!) The service was fantastic, the waitress gave superb food & drink recommendations and they were very sweet to my kids. Wish we had Family Meal in California.

A
Baltimore
1 review
Dined on August 7, 2016
Overall 1food 1service 4ambience 3

Since this restaurant was included on the Restaurant Week list, and associated with Voltaggio, I expected the food to be a higher quality. I think I could have gotten a better meal at a local pub. My burger was undercooked so I sent it back to the kitchen and it came back out in the exact same condition, but colder. I was pretty disappointed. The wait staff was nice and attentive but I won't be returning because it seems to be a typical tourist trap.

PL
Baltimore
1 review
Dined on August 6, 2016
Overall 2food 2service 1ambience 2

Have visited this Chef's other restaurants and was looking forward to a more casual dining experience.

The food was mediocre at best with much to be desired. The front revolving door was broken and people kept trying to get in and couldn't which was very distracting since our table was in full view of the doors. The service was uneven and not consistent. Very disappointed.

KW
Savannah
1 review
Dined on August 5, 2016
Overall 3food 4service 2ambience 4

Service was very slow. Took a long time for the drinks to arrive. My $10.00 glass of wine was a very small amount I was done in 2 sips. It was not crowded and I could see our food was done and ready to be delivered to our table and it sat for pick for a few minutes.

OT
Philadelphia
3 reviews
Dined on August 2, 2016
Overall 3food 4service 1ambience 1

We have been to Baltimore's family meal multiple times. And this was the first time we had poor service. I'm not sure if it was a new staff, but everyone seemed genuinely confused. Wait staff couldn't answer questions, food came out haphazard and incorrectly and flavors of some dishes were not as they were previously. I hope it was just an off night and not telling of the restaurants future.

NK
Washington DC
1 review
Dined on July 29, 2016
Overall 3food 2service 5ambience 3

I went for restaurant week where local restaurants offer 3 course lunch/dinner for $30-35. The special restaurant week menu had good options. I got the steak frites which was tasty. I didn't really like how that specific option charged a $13 upcharge on top of the $35 offered price. I suppose I can understand why that would be, but I feel it isn't really in the spirit of restaurant week to offer a $35 meal that really costs $50, but it wasn't the end of the world. The food was decent, but not great. I like Bryan Voltaggio's other restaurant, Range, in DC but I have to say this place didn't quite live up. Our server Brian was fantastic and even the bus boy (who's name I didn't get) was friendly and pleasant and kept our table refreshed. All in all a fine experience. If they step the food up just a tad, this place could be great!

LB
New York Area
11 reviews
Dined on July 22, 2016
Overall 3food 3service 3ambience 4

Location was convenient. Venue was modern, clean, and trendy. Service was friendly and attentive. Food was fine.

JR
Washington DC
12 reviews
Dined on July 20, 2016
Overall 2food 3service 2ambience 2

Even though we requested a high chair, the hostess made a big deal about the inconvenience of one. So, our two year old bellied up to the table at a booth. Of course, he got down and made a lot of noise over his new found freedom. As soon as she seated us - she went back to sketching in her notepad at the hostess stand. I felt that we were a nuisance. Our server was sweet but I couldn't hear him. He gave some nice dessert suggestions. he was quick to grab some things and not so quick with others. We are HUGE fans of Family Meal, BUT we are sticking to the Frederick location from this point forward.

PC
Washington DC
1 review
Dined on July 18, 2016
Overall 5food 5service 5ambience 5

Great little place. Went on a Monday and it was quiet. The wait staff was attentive and the food was great.

OT
Baltimore
2 reviews
Dined on July 8, 2016
Overall 2food 2service 4ambience 2

Service was great. Food not so much.

TD
Washington DC
12 reviews
Dined on July 4, 2016
Overall 3food 3service 4ambience 4

Food was pretty average, but the service was good. With two young children, I especially appreciated that we were able to be seated, served, and done with our meal in less than an hour!

c
Baltimore
5 reviews
Dined on July 3, 2016
Overall 3food 2service 3ambience 2

While I did enjoy myself, I thought that the fried chicken and fries were a bit greasy. The booth was not comfortable. The desert was amazing and the service was quick.

w
Orlando
54 reviews
Dined on June 26, 2016
Overall 4food 4service 5ambience 4

Have been here several times since their opening and always enjoy the food, but the service makes it a totally frustrating experience. In the first 6 months, we can chalk that up to growing pains, but a year plus later, it's lack of good oversight and management. It takes forever to get a drink from the bar whether you're at a table or at the bar, and water glasses are left dry even from the time you sit down. May they figure it's just tourists, so who cares, they'll never be back anyway, but for those of us who are Voltaggio fans (go to Aggio up the street, so worth it, or Volt if you're in it for the long haul) the overally experience is mostly a disappointment. Like I said though, we do really enjoy the food, and the location at Pier 5 is convenient for downtown happy hours and pre-show nosh before a concert at Pier 6. The early oversalting problems seemed to have worked themselves out. Food is mostly comforting, quality of ingredients very high.

PS
Richmond
1 review
Dined on June 26, 2016
Overall 2food 3service 1ambience 3

I had previously been to their Virgina location but this was my first time here. Went for dinner before a concert. Apps came quickly and my wife ordered a glass of wine when the apps arrived. Ordered rings and deviled eggs. The onion rings tasted good but a little overcooked as they were dry and the breading feel off. My wife enjoyed the eggs. 30 minutes later our arrived I had fried chicken and seasoned fries. My wife ordered shrimp and grits and pimento mac and cheese. However, they brought her meatloaf which we sent back and she still did not have her wine. The fries were well seasoned with old bay and their fried chicken is excellent with a jalapeño biscuit. My wife's mac and cheese was ok but not anywhere near as cheesy as I would have hoped for. About 15 minutes later I finished my meal and our server came with my wife's wine and to ask if there was an issue with my wife's meal. At this point we wanted to leave and asked them to cancel her order. The manager then came and apologized and offered desert. We passed due to time constraints and they said they would take some off the check. When the check came only my meal and the sides were on it. They also boxed up two oatmeal cream pies to go for us. Their generosity in trying to make it right saved it from being a horrible experience and we left pretty happy but still dissapointed.

L
Baltimore
13 reviews
Dined on June 25, 2016
Overall 3food 3service 4ambience 2

Fried chicken was pretty good and that's why I went. None of the dinners came with sides, that was extra, but what we had was good. Husband had shrimp and grits, which he liked. My only real complaint is that it stated on Open Table to park in Pier 5 garage and that we would get validated for a discount on the parking. When we attempted to get the validation at the end of the meal, we were told that was incorrect and there was no discount for Pier 5, that it was actually a different garage even though I showed the Manager on my phone that Open Table specifically stated that. We had to pay an additional $16 just to park for about an hour and a half. We will not return, mostly because of that.

DJ
New York Area
5 reviews
Dined on June 25, 2016
Overall 4food 4service 4ambience 4

Great location and the food was terrific! Delicious food and family friendly. Chicken pot pie fritters were a hit. Kids loved the milkshakes. Steak Frites and Shrimp and Grits were awesome!

OT
New York Area
4 reviews
Dined on June 25, 2016
Overall 4food 4service 5ambience 4

Perfect spot for a family to dine while in he Inner Harbor. Close to everything, reasonable prices for the quality you receive, and good drinks for the adults. Skip the franchises and check out Family Meal!

OT
New York Area
7 reviews
Dined on June 23, 2016
Overall 4food 4service 5ambience 5

The pot pie fritters may have been one of the greater things I've ever eaten.

e
Washington DC
44 reviews
Dined on June 21, 2016
Overall 1food 1service 2ambience 2

totally disappointed. My daughter and I were in Baltimore for the day and had been wanting to come here of some time. Our whole family watched BV in Top Chef and our goal has been to visit all his restaurants. All have been great until this one. My daughter's burger was burnt, waiter took it back to get another which was better but then the fries were room temp as if they used the same plate. My chicken salad sandwich had a bone and too much mayo and the desserts... oatmeal pie had under baked cookies and cream filling was so over whipped it tasted solely of butter. When I spoke to manager, letting her about our disappointing meal she said "soggy fries, I am so sorry." that was all.

T
Baltimore
54 reviews
Dined on June 19, 2016
Overall 3food 3service 2ambience 1

Unusual Father's Day experience! Arrived with family for an early dinner. 2/3 empty restaurant with multiple people introducing themselves as OUR server. Then told ALL draft beer was running warm but server checked and my selection was cold. Server was kind enough to take it back when it was not cold ----recommended an excellent bottled beer that was cold and delicious.

Our appetizers arrived as ordered---tasty and promptly---but we also received an unordered Ceasar salad. We told the server and two servers seemed to have a quiet but pointed verbal exchange about the salad before taking it away.

Air conditioning seemed to be running warm also---as our table by the window was a bit uncomfortable. The dinners were tasty but the fried chicken was not as juicy as I remember from prior visits. It was plenty good though as were the biscuits.

The server recommended a fresh blueberry cobbler that was excellent.

The food here is good but the vibe is that of a restaurant ready to close down. The servers are friendly and gladly assist with orders--but they seem disorganized and lack leadership as I saw no one who seemed like management on site for Father's Day dinner.

The bathrooms are not serviced and one sink of two had no water at all.

I have been here four or five times---early on the food was great as was service----then some kinks ----and the kinks are not going away. The Frederick location was a ton better. If I go back to the inner harbor location----a manager and some cold draft beer will be welcome additions.

B
Baltimore
23 reviews
Dined on June 19, 2016
Overall 4food 4service 5ambience 5

The food was very good. Everyone enjoyed their meal. The ambience was casual but nice. The location is very scenic.

k
Tampa
48 reviews
Dined on June 17, 2016
Overall 4food 3service 4ambience 3

We took the kids here on a Friday night after walking around the Inner Harbor. My opinion may be skewed having dined in other Voltaggio restaurants, but the food just didn't seem up to par. The chicken was over seasoned with Old Bay type spices, wings were soggy and bland. Service was fine, but not great, and the waitress did not offer or prompt with suggestions. Probably will check off as a one time only affair.

LB
Baltimore
40 reviews
Dined on June 13, 2016
Overall 4food 4service 5ambience 4

good food, simple food made special, easy atmosphere, reasonably priced.

OT
Baltimore
1 review
Dined on June 4, 2016
Overall 1food 3service 1ambience 2

An unfortunate choice. Was hot, thermometer ready 86. Wait staff, while nice, was clueless about dining in general and the establishment's menu. Such a weak link in the brand's portfolio.

OT
Baltimore
2 reviews
Dined on June 4, 2016
Overall 4food 4service 3ambience 5

Food was good, drinks were great, we sat outside and it was a nice view. Took about an hour to get our food, however server was very pleasant and helpful! Overall good experience as long as you aren't in a rush. We didn't mind so much since we had drinks and good company. Obviously very family friendly.

OT
Baltimore
2 reviews
Dined on May 30, 2016
Overall 3food 3service 2ambience 4

$25.00 for a glass of tea (that was never offered a refill) and 4 shrimp in a small bowl of grits with an ounce of Andouille sausage and a half ounce of veggies with 2 ounces of sauce is pricey and while it tasted good it didn't wow me. For that price it should have wowed.

OT
New York Area
29 reviews
Dined on May 28, 2016
Overall 5food 5service 5ambience 5

Delicious food options. Family setting great for two toddlers. Very aware of and concerned with food allergies.

KC
Washington DC
21 reviews
Dined on May 28, 2016
Overall 3food 3service 3ambience 3

I thought the food was just ok. The grits with the shrimp and grits were overly jazzed, so it was like you were eating everything but grits. Good but not grits. A bit of simplicity would go a long way. The fried chicken was really good but they should offer a vege side with it.

w
Philadelphia
3 reviews
Dined on May 26, 2016
Overall 1food 2service 2ambience 3

Food was mediocre, lacked flavor and quality. Our kids received browned lettuce for their salad. Our Chicken pot pie bites had a sour taste to them. My fried green tomato sandwich was not seasoned and served on bread that taste stale not toasted. The Mac n cheese was good and my husbands shrimp and grits were great and spicy. Our server tried very hard but seemed very inexperienced and confused when asked questions or needed refills.

C
Baltimore
13 reviews
Dined on May 22, 2016
Overall 4food 3service 2ambience 3

Not bad but underwhelming based on the reputation for this restaurant group.

OT
Baltimore
7 reviews
Dined on May 8, 2016
Overall 2food 2service 2ambience 3

Sort of "meh".. Not horrible but not memorable either. I would expect more from a restaurant with a well known name attached. The hostess and lady who sat us seemed like they'd be just as happy working at TGI Fridays. Our server was great; very attentive without being overbearing. The food was fine; standard comfort food.. an average omelet.. my wife had a great pulled pork bbq but the cornbread may as well have been deep fried. the kids had hotcakes.. standard pancakes.. drinks were great though. All in all not a bad time but I wanted to like it more.

JV
Washington DC
6 reviews
Dined on May 8, 2016
Overall 3food 2service 3ambience 4

This was our 3rd time at a Family Meal and there won't be a fourth. Balto location is a nice place and the staff was friendly. Server was attentive. The food however left much to be desired. Deviled eggs looked great but were overwhelmed with mustard. My sausage gravy biscuit breakfast was disappointing. The gravy had a bland and greasy taste with very little sausage. I would lose the biscuit bread pudding as it was soggy and just use a good homemade buttermilk bisquit. Thank goodness the eggs were cooked perfectly and the side of home fries gave me something to enjoy. The BBQ platter had a nice quantity of pork with a decent smokey flavor but the beans were very tangy and not at all what was expected. Either vinegar or mustard was the bean culprit. Needed something sweet in there to balance it. The homemade sausage was over smoked and dry. The cole slaw was actually the star of the BBQ platter. That tells you something.

OT
Baltimore
2 reviews
Dined on May 8, 2016
Overall 5food 5service 4ambience 5

I took my family of 4 there for Mother's Day lunch. I was overall very pleased with the meal. Everything was delicious and not as expensive as I had anticipated. My ONLY complaint is that the chicken pot pie appetizer was very small. For a family of four, we each got one tiny piece and then had to awkwardly decide who got the last one because there were only 5 in a serving. I had pictured mini pot pies, but was a little disappointed to see them arrive as tiny, bite-sized balls, however, they were tasty. Anyways, the meal was great so I would definitely recommend this restaurant! Thank you Family Meal for making our Mother's Day lunch a success!

H
New York Area
10 reviews
Dined on May 8, 2016
Overall 4food 5service 3ambience 3

After reading several reviews for this restaurant, some good, some not so good, we booked a table for Mother's Day brunch before the Orioles game.

Most of the negative reviews I read had to do with poor service. On the day of our visit the restaurant was perhaps 30% full and the service was OK. Our server was really pleasant, which is a plus. With that being said, our appetizers arrived without plates, he forgot to bring my hot water for tea, and did not refill my hubby's coffee until we asked. There is definitely a missing link somewhere...the staff is friendly, but most seem like this is their first experience working in a restaurant. I am surprised that this seems to be a lingering problem that doesn't get corrected.

The food was really quite good. Chicken Pot Pie apps were a nice surprise, hot and flavorful. I had the ricotta pancakes and my husband had the french toast.....both were excellent. One suggestion would be to add some type of a bacon/ham/sausage side option....we would have liked that. Overall a good experience, hopefully services will continue to improve.

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