Dondero's - Grand Hyatt Kauai
We stay at the Grand Hyatt Kauai every year and we always go to Dondero's when we stay there. Normally the experience is fantastic. Unfortunately this year was not.
The Bad. my Cioppino was great but my wife's lobster crab pasta had was all noodles and almost no seafood. She said it was tasteless. At $42 a disappointment.
What is great about Donero's is the people. The day before we had reservations, we walked by the restaurant. The hostess who's station is outside the restaurant saw my wife and I walking by and welcomed us by name and said she had seen our names on the guest list for the next night and remembered us. Makes you feel like family.
Our Waiter, Juan, also remembered us by name and was great. When we told him about my wife's dinner, he made it right. Very professional. Again people not food make the restaurant.
Lastly even our bus person, Travis, was super attentive and pleasant. Makes you feel at home. Will definitely be back. Every restaurant has a bad day.
The service we received from Antonio was top notch. Sadly, the food didn’t keep up with him. The menu is ambitious, the ingredients are fresh, but the execution was bland. Perhaps the regular chef was away. We’ll try again.
All the food was delicious, from the bread to the dessert. My entree was the chicken piccata and it was the best I’ve ever had. For dessert we had the lemon ricotta doughnut which were also amazing. Highly recommend!
My $35 osso buco dinner amounted to a dry half of a bone, cut to expose its marrow with about 2 ounces of shredded meat buried under some noodles in a gravy sauce. To think that a fine restaurant would knowingly serve such a substandard entree prompts me to rate it poorly.
Great food, fabulous service.. great experience
My dish was quite good, my husband’s was pretty average. The restaurant was deserted though and at one point there was literally only one other table besides ours in a very large dining room.
Great views and excellent food. Server Juan was very knowledgeable and helpful with suggestions from the menus and the wines to accompany the courses.
Wonderful meal for our last night in Hawaii. The service was wonderful, food delicious, and view amazing.
Anniversary dinner! Amazing service!! Alejandro was outstanding and even spoke of my birthday on top of our anniversary! Food fabulous, ambience spectacular! An anniversary for the books! Unforgettable!! ❤️❤️
Amazing dinner experience!! Our waitress, Chelsea, was so friendly and did a fantastic job! Will definitely return next time we are in Kauai!
Our server was Warren and service was excellent.
Juan was an excellent server. Everyone was very good. But we found a human hair in our pasta , then we stop eating. We showed it to Juan and he brought it to the chef.
Excellent experience and appreciate effort to meet my dietary needs - thank you! Our server was Koko, the best!
Delicious food , great ambiance especially terrace dining. Service is wonderful.
Wife and I ate here one night while on our honeymoon. The service was basically non-existent. Had to flag down other servers at times because ours was no where to be found. They were not busy at all either, so it was strange. Food was bland. There’s other better options on the island. Trust me, we found them.
It was really delicious. The mozzarella bites could have been warmer.
It was our anniversary and we were celebrating 37 years of marriage. The restaurant knew this and gave us Jeremy as our waiter he was too busy visiting with a couple that were not staying at the Hyatt and with his fellow co-workers we waited entirely too long in between courses and were neglected most of the time. This is why we are canceling our second reservation for the 13th. I was extremely upset when he stopped at his friends’ table and allowed them to view our main course entrees and visited with them making us wait even longer. The food was fair the ambience was wonderful. The young lady that helped him take care of our table based on removing plates and bringing drinks did a fabulous job.
We were right next to a path and there must’ve been an event because there were non stop people going by. I purchased one of the most popular items on the menu, the lobster meal and my pasta was way undercooked. It was still crunchy. I was very disappointed. I did let the server, Jeremy, know and he didn’t really seem to care much. It’s way to expensive, not worth the money.
It was a beautiful setting and the food was exceptional. We were seated in a very nice space - private enough, not crowded, not noisy. The food was unique to us and we shared an appetizer and a meal. It was plenty for us. We love Italian food and Donderos nailed it!
Beautiful table outside - sun setting - great service (Jeremy and Alanna) - well paced meal. Each course was a delight!
Great experience for my wife’s birthday evening out.
Well done but expensive
Great ambiance and food was delicious 🌴
Just fair. Meatball was okay chicken piccata not so good.
Loved the food and everything. Loved our waiter Juan. Would return.
We had our best dinner experience on Kauai at Dondero's. Our server, Juan, was excellent and very attentive. He remembered us from last time and really goes out of his way to provide a personal touch to his service. The food was spectacular and presentation beautiful. We highly recommend Dondero's and ask for Juan if you want a personal touch to your evening.
Great service. Very good food. Ourdoor seating is great: ocean view.
Best dinning experience I have ever had! We were there for 3 hours and didn’t even realize it. I highly recommend. Service make you feel like a VIP.
Our last night on vacation so we opted for something special and the food was very good - true saving grace.
Ambience was like a cruise ship - didn’t feel special at all.
Service was slow and not very personalized.
Very expensive average experience.
Absolutely wonderful! Juan is the best server we’ve ever experienced anywhere! The food is exquisite, the resort is beautiful. Amazing night celebrating our anniversary 🤙🏼
Juan was outstanding. He (almost) outshined the food.
Pricey but foods pretty good. The waiter forgot to bring us the wine we ordered and then gave the wrong main dish but I ended up just eating the cioppino which was still pretty good. Husband loved the veal piccatta though!
Cibo eccellente. L’atmosfera dell’interno è migliorabile; l’esterno affacciato sull’oceano parla da se. Abbiamo atteso per essere accompagnati al nostro tavolo e in un ristorante del genere non dovrebbe accadere.
My guy and I had a lovely table on the terrace with an incredible view. I can't understand why anyone would want to sit inside with such beauty weather and the view outside. Our server was amazing! So personable and knowledgeable, and I appreciated his honesty. He has been working there 25 years and what an asset he is to the Hyatt. The food recommendations were so delicious!
We had a lovely evening and would highly recommend this to our friends and family.
The food was not that great - at least what we had. Did not like the ravioli at all.
Thank you Chef Matt and Chef Cary for helping us celebrate an early birthday party for Lenie and welcome home for our daughter. EVERYTHING was amazing and 5-star quality from the time we were greeted at the Hostess Desk through wine & apps to dinner, dessert and our exit. Manager Matt and Waiter Koko were as friendly as ever. See you again in the near future! Mahalo.
Came during our honeymoon - Juan was our server. He suggested a few dishes which my husband and I both ended up choosing and we were not disappointed!!! The live music from the patio nearby was a nice touch for me, but could potentiallly be a bit distracting for some. The sky was clear and my husband and I looked at the stars while we sipped Chianti and enjoyed the ambiance of the place.
Celebrating my husband’s 50th birthday. They gave us a fabulous table with a lovely view. Personalized the menus what a nice surprise. Service was outstanding!
Food was delicious the outside seating was wonderful service was very good
Food was delicious. We had the scallops and squid ink pasta and the gnocchi. Service was even better! Our waitress, Chelsea, was great!! We were hesitant bc of some reviews we read but could not have asked for a better experience.
Recommend eating outside if possible.