Dish Bar & Grill
We love this place, however this time, the service was terrible. We were seated by the host into a mostly empty restaurant and waited 10 mins for water and menus. Then, we waited a very long time for the waitress to return and take our order. The food came out in 3 different waves, kinda of weird because there was only 3 of us. On wave 1, one person got all their food, another got half and the 3rd got none. On phase 2, the second person got the rest of their food and the 3rd person still waited. On wave 3 the 3rd person got their steak but no steak knife. It took another 5 full minutes to get the knife straightened out. The ending was just as awkward. it was painful to wrap up the check and get boxes for leftovers. Just seemed very unprofessional and disorganized. We expect more from a place like this. They really need to step it up to be a classy downtown establishment. But the food is good.
Excellent meal! There were four of us and we all had something different for our main course. We did start off with oysters which were delicious! Everyone’s meals were exactly as ordered from the filet to tuna. Side dishes were great and a couple of us shared the creme brûlée. Delish! We moved to TX from CT but try to get to Dish whenever we visit.
We love Dish! We start with a drink at the bar because we love the bartenders. Then we head into the dining room. I had the most delicious Vegan bowl and my husband had the Ricotta Pie - one of his favorites. The service was, as always, excellent. We usually dine there before a Hartford Stage performance, and I would go more frequently if we lived closer.
I have taken my daughter-in-law to Dish for the past several years when we attend Hartford Stage. We really appreciate the discount but have been finding the menu boring. We wish we could get the bar menu in the dining room. Service is always good, however.
nice place to grab dinner, dishes were a little inconsistent and service was just satisfactory
Great service by Jenna! Would recommend to anyone looking for good food and service.
Manager is awesome.
most of the items here had the score brought down due to the service. We were a noon reservation on 8/14. The gentleman who served us opened up with an inappropriate comment to one of our summer student we were treating to their last day lunch. He then barely checked on us throughout the lunch. When we questioned him at the end about our meals, specifically the BAP burger he could not confirm for us what the A stood for. We assumed it was avocado since the description in the menu advised that but we did not notice any avocado on the burger. What should have been a pleasant sendoff for our summer student ended up being tarnished by this individuals actions. I do not believe i will be treating any further student to eat here again.
Thanks for a lovely family celebration for our Anniversary! Everything thing was wonderful.
Dish was recommended by a colleague who lives in Hartford . (My daughter and I were there for the day, to watch an afternoon ball game a few blocks away). It was a wonderful time: quiet, excellent food and coffee, very nice table, and great service. Great place for Sunday brunch!!
Food was overall good, 3 of the 4 of us got salads and were happy with them. I however ordered the short rib meat loaf and it was way overdone, dry as anything. Service was good, not great but adequate.
Great food, very friendly and knowledgable waitress. Would definitely go back and highly recommend😊
Our lunch was served fast and delicious. The staff was attentive and friendly. It was a wonderful experience. Thanks!
Very slow to seat us even though it was not crowded at all. Slow service for dinner/drinks. Food ok but not what it used to be. Not the restaurant it used to be and no valet service so parking cost $15. Overall not a good choice for the evening
Host did not check off our Open Table reservation so no credit was received for that. Really slow service even though only one other table had guests. Those guests were offered complimentary take-home cookies. We were not. Took 40 minutes from our arrival until we finally were served the appetizer. Main course veggies were good, but the steak had far too much fat to make it enjoyable. Eventually, a check was presented. We were automatically charged 20% tip which was not what we would have paid, given the extremely slow service that was provided. A lesser tip would have been more appropriate, considering that service was not as anticipated. Not likely we will return to this establishment.
We were seated on time, given menus, and ignored for the next 40 minutes. This gave us the opportunity to see that the menu was not particularly interesting or creative. When we finally got the attention of a staff member, we asked whether they'd be able to serve us in time for us to make it to the theater by curtain time, and were informed that they would not. No offer of free drinks or appetizers, no suggestion as to where else we might be able to eat quickly in the neighborhood (we asked), no coupon for a return visit. Very disappointing.
Used to love going to Dish. Unfortunately this was the second time in the last three months it took nearly an hour to be served. We waited over 40 minutes to get a glass of wine. Not sure if they were short staffed in the kitchen, but it’s not likely I’ll be returning anytime soon. I hope they workout their issues.
Had a 530 reservation for 8 ppl on a Saturday night. The beers were flat, service was extremely poor, took 20-25 min for drinks to come to the table, no silverware napkins or side plates were brought to the table when the two extremely greasy apps (cheese curds and tator tot nachos) were delivered. By 645 our dinner had still not come out, so we left. When we walked through the dining room to use the restroom we noticed most tables also had no food. Possibly a kitchen wait, but unacceptable to not have drinks. Awful experience, will not be back.
Our server Emily made our experience wonderful! We loved the atmosphere of the restaurant and the food was excellent. We had a Groupon and had a cold seafood platter to start and a 16oz steak. Would highly recommend!
We used a Groupon for a steak and seafood tower. It was great. All the food was delicious as was the customer service. Would definitely recommend.
Sat at our table for 10 minutes before getting approached by a server. Then 5 minutes later we still had no drinks. We got up and left. The place wasn’t even busy. Terrible experience.
If someone is having a burger, they should be offered ketchup. I waited tables for 6 years. This is common sense. Other than that, the service was excellent.
Food is often served room temperature or cold. This is a drawback. Close to Hartford Stage is a plus, and the food is good, even if it is not always hot. Service can be good to indifferent, depends on the server. Hosts are a problem. Even with a reservation, they often seem flustered and ill-prepared.
I eat at Dish often, mostly for business lunches. This time I tried Sunday Brunch. The food is consistently delicious. The service was great but we noticed a 20% tip was added to our bill. We had a coupon and no where did it allow for the waitstaff adding their own tip. We usually tip well, but since she set the amount that she felt she was entitled to, that's what we left. MANAGEMENT PAY ATTENTION!
Always quality food but for this lunch they were very slow. Over an hour to get our food
I hate leaving these kind of comments. Our food was wrong. We didn't get what we ordered. I am only going to go back because the waitress we had was amazing. The fact that we didn't get what we ordered but the waitress was amazing is the reason I'll go back states alot! She deserves a raise for at least trying to make up for the fact that our food was wrong. Most places would just say sorry and keep going. We weren't going to order desert but she offered to pay for a desert. That says alot about this waitress!!!
Food was cool. Service staff tried to help and very pleasant but can’t make up for food that is not hot. Slow night but that seemed to compound everything as it took a long time.
Our server was fantastic as was the food. Very good experience
Dish's food, service and ambience are excellent. Their menu is a bit limited in its variety and the evening we went there were no specials. We have also gone to Dish and sat at the bar. It's a more casual experience but just as enjoyable.
Went for Mother's Day buffet. Only we did not learn it was a buffet until sit at our table and being ignored by wait staff for 30 minutes. They finally got us water and drinks and only then told us it was buffet only.
The food was good, but the kitchen was very slow, it took awhile to get our food. And they were out of some ingredients, they didn't have Canadian bacon for the Benedict, they used prosciutto instead.
Great food and impeccable service!
Seated immediately. Waited a half hour for someone to take our order. Could not find a waiter, a host or bartender. Had a great meal at Max's.
Business lunch, so time was a factor. Food was served relatively quickly (glad we had 1.5 hours)... but when it arrived, my guests dish was perfect but mine was cold. As it was meatloaf, I was a little concerned but due to the time constraints, I didn't make an issue of it.
In hindsight, I wish I had. About two hours later (Having nothing else to eat and only water to drink), I had a very bad reaction to it.. and I'll leave it at that.
Due to limited choices in the area, I'll probably end up going back but will be a bit more careful.
Tonight was a dinner before Hartford Stage. The staff was great from start to finish. Our drinks, appetizers, main dishes, and desserts were spot on. Thank you for an enjoyable evening out.
Service was horrendous. Took 10-15 minutes for the waitress to even bring us water. Took 45-1 hour to get our food (eggs mind you) and when it arrived to the table it was lukewarm basically cold. I have never had a worse experience with service. The only good service was after I flagged down the check and then all of a sudden everyone wanted to visit the table to pick it up before we had even gotten our cards out. I would recommend finding a different brunch spot unless you want awful food and horrendous service to start your day.
3rd visit. wasn’t impressed the first two times but decided to give another chance. The ahi tuna was impossible to cut through. The burrata was very good. They spread customers out so far apart that it does not feel like a happening. will not return. also wine pours were chintzy!
Serin, our waitress, was extremely accommodating and knowledgeable. We liked her a lot.
We have been going to Dish for the Hartford Stage season for the last six years. We found this visit very disappointing. The menu, while somewhat changed, is still pretty much the same. We would have sat in the bar and tried the bar menu but it was packed with folks going to the opening of the Yard Goats game. We were not able to have the bar menu in the dining room. Think we will look at other area restaurants for our next pre-theater dinner.