Diners' Choice: Best Service restaurants in South Wales

OpenTable

Updated July 05, 2025

Looking for restaurants with the best service in South Wales? You’re in the right place. Each month, OpenTable analyzes nearly 2 million global diner reviews from the past four months. We sort the results by location and category to help you discover new favorite restaurants. It's a great partnership: you reserve, eat, and review. We listen...and deliver the results for all to benefit. Enjoy!

The Crispy Duck

4.8

4.8 (376)

£26 to £40

Chinese

Cardiff

About the restaurant

The Crispy Duck is an award winning pan-asian restaurant offering an upmarket dining experience combining flavours from across Asia. Set in the heart of the city, The Crispy Duck has been a local favourite since its launch in 2011. Inspired by the melting pot of cultures across Asia, The Crispy Duck draws from comforting Malaysian family classics like Beef Rendang to beautifully handcrafted Japanese Sushi.

Sourcing our ingredients as close to home as possible and using authentic wok-fired and charcoal roasting techniques helps our dishes capture the flavours and aromas of authentic Asian cooking. Vibrant colours, crisp and fresh flavours underpin the philosophy of our cooking. Set in an elegant but simple dining room equipped with a fully stocked bar, we invite you to sample our range of Asian beers and extensive wine selection. An independent family-run business since our inception, The Crispy Duck offers a welcoming and inventive new take on pan-asian cuisine.

Top review

Sarah

Dined on Jun 14, 2025

Absolutely beautiful as always! Lovely meal in a fabulous restaurant!

The Shed Restaurant

4.6

4.6 (281)

£26 to £40

British

Swansea

About the restaurant

Hiraeth; a term unique to Wales and Welsh culture, an intangible pull on the heart that conveys a deep sense of belonging, the desire to return to the place of one’s birth, to come home. For The Shed Restaurant and Executive Chef Jonathan Woolway, our place in the world is happily Swansea.
Composed along the expanse of Swansea Bay, flanked by the Gower Peninsula and Brecon Beacons, within striking distance of the fertile valleys, coastal plains and farmland of West Wales, the Waterfront City of Swansea sits at the beating heart of nature’s larder. Bounties of the season from land, sea and pasture are at our fingertips.
Our daily changing menus reflect a constant creative evolution, making use of local produce at the very place and moment of their seasonal prime. This begins in the kitchen and is realised at the table; Egalitarian, convivial and accessible to all. Full in heart and generous of spirit.

Top review

michael

Dined on Jun 28, 2025

Fourth visit and excellent again. Three guests and all food was superb.

Discover more

Experience

Bastille Day

Pizzeria Villaggio

4.8

4.8 (950)

£25 and under

Pizzeria

Cardiff

About the restaurant

The spirit of Pizzeria Villaggio can be traced back to our traditional roots in Campobasso. A humble town filled with beautiful people in Southern Italy. Pizzeria Villaggio has been run by the Palladino family for the past 35 years. Borrowing our grandparent's recipes and adopting their love of good simple food combined with the Italian/Welsh values of creating a great family atmosphere, for all age groups has attributed to our success and longevity. In our pizzeria, there is a great range of carefully selected pizza and pasta dishes. We also run a daily specials menu that uses the finest, locally sourced, seasonal ingredients.

Top review

Denise

Dined on Jun 27, 2025

Excellent service from staff. The food was very tasty. There was a Kids menu for our grandchildren which was good value. Will definitely visit again.

Discover more

Popular dish

Lasagne

Butterflies Bar & Kitchen

4.9

4.9 (1580)

£25 and under

Steakhouse

Pontypool

About the restaurant

Multi-award winning restaurant situated in the heart of the World Heritage Town of Blaenavon.
Originally built in 1832 as the Cross Keys Hotel we have been serving the locals of Blaenavon and beyond for almost 200 years.

We are well known across South Wales for our award winning steaks and hearty portions

Voice awards - Best chef 2018
Voice awards - Best Sunday lunch 2019
Voice awards - Best steaks 2019
Welsh hospitality awards - Best Welsh restaurant 2021
Welsh restaurant awards - Best in South Wales 2023
Best commercial garden - 9 consecutive years
Best Restaurant in Wales 2024
Current Finalist Best Restaurant in Wales 2025

Top review

Amanda

Dined 5 days ago

Lovely place to eat food was beautiful and staff were very helpful and friendly

IL FIORE

4.7

4.7 (147)

£26 to £40

Italian

Chepstow

About the restaurant

We are a small independent family run Italian restaurant in the heart of Chepstow, with indoor and alfresco dining areas. We here at il Fiore believe that a good meal has to be cooked from scratch by using only the finest and freshest ingredients, enjoy a classic carbonara cooked with locally sourced eggs or even a pizza made with our homemade pizza dough. You can find us opposite st Mary’s church in Chepstow where there is also a public parking. Everyone of all ages are welcome at il Fiore you can even bring along your furry little friends

Top review

Thant

Dined on Jun 28, 2025

We have always had a lovely experience here. Good food, lovely staff and the outdoor seating area is just perfect for every weather. Highly recommended it.

The Brook Bistro

4.7

4.7 (924)

£25 and under

Modern European

Cardiff

About the restaurant

Join us in our beautiful award winning restaurant or outdoor rear garden terrace and you will always receive a warm welcome with great service and delicious food.

All Day Dining Menu 12pm - 11pm Tuesday to Saturday.

Breakfast & Brunch 9am - 4pm Tuesday to Saturday 9am - 12pm Sunday.

Bottomless Prosecco Brunch £25.00 Supplement 10am - 4pm Tuesday - Saturday.

Great Value Two Course Set Menu £21.95 12pm - 6pm Tuesday to Friday & 12pm till 3pm Saturday.

Our legendary Sunday Lunch Two Course £29.95 Bookings from 12pm - 6pm .

Top review

Anna

Dined 3 days ago

Eat here frequently. Food is always delicious and well presented.

Villaggio Lakeside

4.7

4.7 (586)

£25 and under

Italian

Cardiff

About the restaurant

The spirit of Pizzeria Villaggio can be traced back to our traditional roots in Campobasso, a humble town filled with beautiful people in Southern Italy. Pizzeria Villaggio has been run by the Palladino family since opening in 1986. Borrowing our grandparent’s secret recipes and adopting their love of good authentic food, combined with the Italian values of creating a great family atmosphere for all age groups, has contributed to our success and longevity. We have a dedicated & friendly team who are passionate about using high-quality ingredients to produce delicious Italian food.

Top review

Julie

Dined 7 days ago

Delicious food excellent value .. very busy for a Monday evening

Discover more

Popular dish

Lasagne

Yakitori1

4.8

4.8 (1036)

£25 and under

Japanese

Cardiff

About the restaurant

Yakitori1 is a fresh take on traditional Japanese food. Inspired by Japan’s fast-paced restaurants and communal nature, we set out to bring the fresh, vibrant flavours of Japan to all.

Simple goodness
We create simple, delicious food in a place where all are welcome.

Proud to be local
We hero local ingredients and fresh produce.

Made for sharing
We believe in the power of food to bring people together.

Top review

Paul

Dined 2 days ago

Very nice food and excellent service. Our waitress was very friendly and helpful.

Pho Cardiff

4.5

4.5 (527)

£25 and under

Vietnamese

Cardiff

About the restaurant

Pho Cardiff is a healthy Vietnamese restaurant with loads of vegan and gluten free options. We specialise in pho, the Vietnamese noodle soup, and also serve delicious curries, rice dishes, wok-fried noodles and healthy salads, too. We also have loads of starters that are perfect for sharing with friends and family. Over a third of our menu is vegan, and nearly all of it is gluten-free, so we are a great destination for people who follow those particular diets. We are accredited by Coeliac UK. Aside from our lovely food we offer a brilliant range of healthy juices, as well as delicious wine and beer, and a fantastic cocktail menu too. If you're unable to dine-in, you can click & collect your order, or find us on Deliveroo. We look forward to welcoming you!

Top review

Sandra

Dined 4 days ago

I only marked down the service as it was a busy day on the 1st Oasis concert. Atmosphere was amazing with the pub opposite, a great place to sit and people watch. A short walk from the Principality Stadium. The food was delicious and cocktails were great. Try the spicy Margarita and Pride Punch.

Gaucho Cardiff

4.7

4.7 (914)

£26 to £40

Steakhouse

Cardiff

About the restaurant

The Legacy Menu | 31 years | 3 courses | £31

You asked, we listened. We’re overjoyed to welcome back the unmissable Legacy Menu for the entirety of July. To pay homage to our rich history, we will be relaunching a special nostalgic menu featuring iconic dishes that have defined Gaucho’s journey. The menu includes highly requested plates from across our history, all in celebration of our 31st anniversary.

At Gaucho Cardiff, every detail is crafted to enchant. The venue effortlessly blends sleek industrial design with cultural sophistication, creating an atmosphere of sultry glamour that’s both inviting and unforgettable. Whether you’re here for a business lunch, an afternoon cocktail, or an indulgent dinner, the setting elevates every moment.

Top review

Tiffany

Dined 2 days ago

Great experience right before a great event! Oasis!

Discover more

Explore Diners' Choice best of South Wales