Crossroads Chapel Hill
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Dined after UNC’s graduation. Brunch buffet; incredible selection of food. A huge variety of main dishes, vegetables, salads, fresh fruit and desserts. We were a party of seven and everyone was happy and full when we were done.
Our Mother's Day brunch at Crossroads was outstanding! We were seated in The Alumni Room, a smaller room than the main dining area, and it was quiet and intimate (which, in the middle of UNC graduation celebrations, was a blessing!). It was definitely one of the best brunches I've ever had! We had eaten there on Thanksgiving and thought nothing could top it, but this definitely did!
I could go on for days about the presentation and the quality of the food. We were at the last seating (2PM) but everything was fresh and they kept replenishing everything. The smoked fish & shellfish platter was amazing (and so was the spicy Old Bay remoulade with it) as was the spinach salad with feta and pistachios. They had prepared NY Strip in a thick cut like a roast. The meat was unbelievable! We asked about the preparation and they said it was "Sous Vide" and then grill-marked. It cut like butter and melted in our mouths just like butter. The kids hit the dessert tables every time they went for the main food. There was just no way to eat everything...but the Elderflower pound cake and hot double chocolate bread pudding were to die for.
Our waitress was lovely and the rest of the staff was, as usual, warm, welcoming and polite. This is definitely one of our most favorite places in the area!
Very pricey for a buffet at $75 per head. Of course it's a beautiful hotel but we were sat on one of their giant cavernous halls, so not quite the intimacy one would hope for on mother's day.
Service was garbage. Non existent actually. Had to get our own waters, which is shocking considering we had to serve ourselves on the buffet.
Overall disappointing and I won't be returning any time soon.
Mother's Day Brunch was beautiful at the Carolina Inn. I made my reservation on Open Table as soon as reservations became available, believing that the price would be the standard $30pp as listed on their website and on open table. I received 2 different calls from Crossroads the get my credit card information to hold the reservation and to charge 50% of the anticipated bill in the event of a 72 hour cancel, fine. What I was never told or made aware -- especially since I was an Open Table reservation -- was that the brunch was $75pp instead of their standard $30. I was so frustrated when I pulled up the menu the night before and realized what the brunch was going to cost. Why the restaurant called me 2 TIMES to get credit card information, check on mobility, number of seniors and number of children in my party, by FAILED to make sure I was aware of the 2.5x higher brunch price I do not know. I was extremely disappointed in this lack of clarity and transparency as we were not prepared to pay as much as we did and be charged a MANDATORY gratuity. Don't get me wrong, we would've tipped, but I hate that they charge an arm and a leg for a decently standard buffet. I have no idea what on that buffet made the meal as expensive as it was, especially since we didn't even get a mimosa for free -- that would've been an additional $14. So thanks for the lovely service by your wait staff and beautiful environment, but please try to be more transparent when you're calling to collect credit card information in an event of a cancellation.
Excellent food, but unlike the previous Crossroads Restaurant with an elegant atmosphere the new version is more like an extension of a sports bar with stone tables, minimal decoration and at our 6:00 PM dinner few diners.
The food was good, but was prepared a little too early as some of it was too dry. The bean soup however was magnificent. The waitress had no personality, and no friendliness at all. She did her job and that was it. But we do love the Inn we hope you can improve on those points.
Zoubair was a fantastic server! He took care of our table and made sure that we were comfortable and had a great time. The entire kitchen made our night special.
Great food and service, but now- not-new redesigning of restaurant into generic bar removed all the North Carolina and Carolina feeling from the place(beauty, serenity, joy are gone) for a neutral look and feel that could be anywhere and is no longer special . Loudness is also off-putting in a place where conversation is important (not just tourists, but faculty and interviewees and academics working on projects together). Everyone I’ve dined with there since this change has spontaneously said similar things.
dining at Crossroads is not what it used to be
Excellent food and service - a little pricey, but worth it.
Forgot something on the order but it was servers first day
Amazing food and service!
Easter Bruch!!! Fabulous!! 👏👏
This was the Easter Brunch, which was quite expensive. Of course, the place is beautiful. It's the Carolina Inn, everything looked great.
But really, the brunch was somewhat disappointing. In a word, it just seemed a bit ambitious; scrambled eggs with cream cheese and X and Y and Z; the result was a vaguely disheveled, not entirely executed egg slop, I would have rather had "scrambled eggs". The "scrambled eggs" I had at the Carolina Coffee Shop the next day were better. Pretty mundane bacon, sausage. A white bean and pork dish that was wholly unremarkable and unimaginative. Asparagus that was again too ambitious. No omelet station. Carving station had a disappointing lamb leg, but a fairly nice beef tenderloin---but it's hard indeed to make a beef tenderloin that displeases.
To top it all off, the food was not kept at a reasonable temperature--it was tepid, at best, and by the time we got back to the table, it was disappointingly cold. A delicious beef tenderloin could not save the brunch.
The brunch was strangely unpopular---less than 50% of the tables seemed occupied, and I remember, as a student, this brunch being sold out well in advance. I found the lack of bustle and demand for the brunch a bit off-putting. What do the locals know that I don't?
Being as this was almost certainly done by their "catering staff", which is going to be different from their everyday restaurant staff (one assumes), and this a day after some spectacularly huge wedding they had in the same room, I am not sure how reflective this is of the Crossroads restaurant itself.
All in all, I do love the Carolina Inn, but this Easter Brunch is not what it once was, and the 300 mile drive back to Chapel Hill just to have the Easter Brunch was not time particularly well spent. The spread was just too ambitious for what this staff could put together. I feel like they would have done much better with simpler, yet satisfying, fare.
Crossroads is a well kept secret in Chapel Hill. Not too expensive, yet, good befitting a gourmand. The pimento cheese was the best I've had at a restaurant, especially the homemade crackers...to die for actually! The mini corn muffins with a hint of spiciness were excellent. Fried green tomatoes were great, as they were not covered in heavy breading, so you could actually enjoy them. The meatloaf is better sans the barbeque sauce. The shrimp and grits, and catfish were excellent too. Deserts are made in house and are sublime. The kiddies loved their grilled cheese sandwiches and real chicken tenders. The beef soup was a tad to salty, but the tomato bisque was spot on. I hope Crossroads remains my little secret...selfish I know!
The food was excellent and the surroundings were comfortable and not noisy
Elliott took great care of us - enjoy drinks then dinner on the patio and it was fabulous. Afternoon tea with Caroline was a treat after a long day of exploring campus and Franklin Street. Excellent service! We'll be back!
Surpringly affordable for the atmosphere and menu!
Really enjoyed both the gnocchi and the no sea bass with smoked tomato sauce. Highly recommended!
The original restaurant at Carolina Inn prior to renovations a couple years ago was much nicer. The space has lost its character but the food and service are still excellent. The restaurant is very LOUD at dinner time. We had a party of 8 and it was hard to hear. Definitely a good spot to have friends and family join you if you’re staying at the hotel though.
Overall is very good except for the waitress. Maybe because we took a little more time to order but our guests don't speak English that well and not familiar with the menu. We had to explain to them. She made us uncomfortable and put a negative mood on us. When we're ordering our meal, she was a little rude because we didn't order the way she wants it. She can just simply explain to us. She gave us the feeling like she was annoyed to have to deal with us. She just doesn't have a nice attitude. It was embarrassing in front of our guests. It’s a wonderful restaurant and I'll recommend to my friends.
The food was wonderful but our waitress was a bit rude in the opinion of the group. She interrupted, was quite loud and seemed visibly unsatisfied with her job. It wouldn't deter me from going there again as the food was great and everyone else we encountered was very kind!
The fried shrimp and fried lemons appetizer was wonderful!!!
GREAT FOOD ! Just gave me another reason to love Carolina!
We were in Chapel Hill for four days. We tried all the best reviewed restaurants we could while we were there. Crossroads was definitely the best. The food was fantastic. We will definitely be returning. Every single thing we ate we liked a lot.
Reserved a table for special celebration. Received an email and text confirmation. Also received a personal phone call to confirm so when we showed up and they had no reservation I was shocked. It was not a problem as they had plenty of open tables but disappointing to say the least. Also disappointing when we sat for 10 minutes with no one to offer us water or service. Had to ask two times for a server. Clearly they were understaff. Very disappointed since this was a special occasion.
Buffet is $29/ person for food that is average, sometimes tasteless, and service that was very lacking. We pay for the location, which is beautiful. The variety of breakfast options was indeed stellar, including desserts, but the quality of the food was subpar. Overpriced brunch.
A great venue , location and dinner. Will return. Convenient to campus, Franklin street and many other sites. Always enjoy summer back porch concerts to start in a few months.
Surprised that you don't offer a grilled shrimp opportunity to go with a salad, as you do that for scallops.
Seems easy enough. Waiter said only that you can only get the breaded deep fried version.
Food quality seems to have gone down. Choices are good but food is usually cold or warm.
Food and service were fantastic, but we went following a UNC home basketball game. The bar was very loud and there was a lot of activity.
Outstanding service, surroundings, and food. Enjoy every visit here. Can’t beat it in the area.
The brunch buffet was fabulous! It is a splurge, but totally worth it.
Probably the best restaurant dinner in 37 years of marriage!!!! Food was perfectly prepared and presented. Waiter was helpful and conversational without being overbearing....a perfect evening!!!
Dining room/bar felt sterile with no personality. Desperately needs some color to punch up decor. Bench seating was dirty and needed a good wipe down. Server was distracted and got order wrong. Very disappointed as my guest was eating there for first time.
Amazing Valentine's day dinner
Outstanding pickled pumpkin and arugula salad. Excellent meat loaf.
Really good food with locally sourced ingredient options and inventive southern recipes. Great value. Service has been uneven in my experience with multiple visits. Sometimes attentive, sometimes not.
great inn history, good food, good service, hope to stay there soon
Fantastic Sunday buffet however, some of the bread items were dry. Our particular server was not very attractive. We had to ask for coffee and water refills and he was very sloppy with poring the coffee. Other than that it was great atmosphere