What an evening we had!! I can't say enough about the superb service , the friendliness of staff , the quality of the food. And oh how we 'normal' we felt. All safety precautions in place . A job well done !

Service was a little slow to start off. Waited over 20 minutes for anything to arrive to our table (except our water) Had to ask a couple times for a cart to come by. Finally gave up. Not the usual great service we get there. Was disappointed.

Had a great time, the friendly servers and waitstaff made an effort to visit the tables frequently, and they tried to make sure the experience was enjoyable. While the 'meat servers' weren't as numerous as prior to the pandemic restrictions, very understandable since they could only seat a percentage of their tables for indoor dining, we still left full and satisfied with the quality. Looking forwards to visiting again after the restaurant re-opens.

Food to the table is really slow. Had to wait so many times to

Amazing! Best restaurant awesome food and great service
They take care of you there and treat you well

Best restaurant in Canada everything you do is perfection and every time I am impressed by impeccable service and flavour

Excellent service. Special thanks to Leila(sp?) the manager who comes in from Niagara on Saturdays.

Considering it was their first night opened due to Covid closures I think they did a wonderful job. The entire staff was attentive and very friendly and the food was good.

Amazing! We try to come once a week I’m so happy you are open again!!

Great service. I like how the appetizers and deserts come directly to you, this process is way better than getting up and serving your own. Love it. Everything tasted really fresh. They include a 18% tip but honestly during COVID they should ask for the full 20%. Well worth it. Thank you.

The music is loud we can hardly speak/ hear each other

Honestly, I don’t want to complain as we are all living in thought times. But the service was bad and the waitress tried to play us. She hadn’t come by to take drinks orders and last call had passed. When we asked for a drink she said there was nothing she could do. When we asked for a cappuccino a she said something about cleaning the machine to use and they were closing in 30 mins... I don’t really understand we could have gotten something to drink other than water (other than something carbonated). She then realize how horrible of service we got and tried to run out the clock by chit chatting with us about covid. She was friendly of course... and so were we but we also knew what was going on. So honestly not with the 200$ or the experience that normally comes with going to Copa. It was my friends birthday and we all know how hard it is to celebrate during these time and she didn’t even have birthday drink. And as much as I wanted to leave a smaller tip, they get you with the bill because the tip is included which I guess makes sense because she wasn’t the only one who served us. But yeah. Maybe I’ll go to a different location when things open up again. ( we went to Vaughan )

Amazing!!!!! This place is worth a try. Delicious food and spectacular ambiance

Delicious food, great ambiance and excellent customer service. My favourite restaurant.

Food was fantastic. We liked the post-Covid change of buffet items being offered at the tables.

Don’t know why I’m still getting reservation updates and review requests ?!
What kind of review do you expect to get ? I book through the website because it says Vaughn location open, no one calls me to tell me it’s closed .. I book for after the stage 2 covid is lifted as a just in case kinda thing.
I happen to email because someone tells me that location is also closed. I get an email back saying closed .. so how many people have reservations, drive from home (would have been 50 min without traffic for us coming from Cambridge) only to find the location closed
You NEED to make sure the booking system is closed and you’re not messing with people’s lives

Great ! And great service and safe protocols. Very impressed

This was probably one of the WORST experiences I’ve had a Copa Cabana Vaughan. First off we were seated at a table that was right by the front door so every time the door opened we got a large draft, also the table was located almost in the front lobby so when people were waiting for their table they were almost breathing and hovering over our table which I thought was so disgusting because those people weren’t social distancing from us. We sat there for minutes waiting for either the side carts to come or the meat to come to our table, we didn’t even get half of the meats that we really wanted and we had to keep requesting it and each time we made a request it never came. Finally at the end one of the meats that we had requested had come but we were already so sick and tired of sitting there. We were also very displeased with how salty everything was from the salads to the meat...everything was way too salty. Our server Just stopped checking in on us so by the end of our meal we were stuck just drinking water we couldn’t even find her to ask her to check us out we had to ask one of the ladies who was coming around serving another side. There was definitely lack of attention! The servers and everybody working there were wearing these masks which I don’t think they are approved by any type of health ministry, they barely covered their nose or their mouth and I thought that was absolutely disgusting. The desert cart didn’t come around until we were standing up and had our jackets on, getting ready to leave. I don’t think I’ll ever be returning to this location, this is now been my Third bad experience at this particular location. There were so many things that we weren’t even served so at that point in time we felt that the price that you’re paying was not even worth the money. Oh and the 18% Gratuity that you had to pay was the cherry onto of everything; not giving the option for tipping what you would like felt like a total scam! NO TIP WAS DESERVED!!!

Great place, good value, nice setting.
will definitely go back again.

Everything was amazing, food was delicious, service was good. The only thing because of the new rules had to wait for a salad for a very long time somehow the guy with the trolley just kept passing by our table. Otherwise loved it

They did an amazing job at keeping the original feel and amazing quality food yet making it safer for everyone. The regular buffet items could be ordered with the waiter and other items were brought to you and served in individual dishes if you want them. Amazing staff, great food, keeps me coming back multiple times a year.

Elegant and delicious meat. I like that the food didn’t take long to come and served buffet at your own table. Very friendly servers.

Fantastic service and at your service for any requests

The food is great, lots of variety when it comes to steak, it’s also all you can eat which makes it better! Only thing I didn’t like was that when they start bringing the food, it’s a little rushed. You don’t get time to pace your meal. Overall great experience and great food!

I really enjoyed the food here. This is a great restaurant. The only downside is the female server that was assisting us with drinks and the chef specialties really ignored our table. We had ordered side dishes from the menu and watched other tables who sat after us receive their orders before us. When I mentioned it to our server when she finally decided to return to our table she was unprofessional and rude. She stated that she could get them for us now but we were extremely full as she avoided our table for 30 mins after the order was made. Then she said “well what do you want for me”. I was very polite to this female server. So to receive the attitude I got after her error on our dining service was very annoying especially with the gratuity being included 18% in this bill. I would have not tipped her due to her attitude and lack of customer service.

Everything all around was amazing. The prices have gone up since the last time I went a fair amount though.

Great place to have a good time with family and friends

I really enjoyed my evening! Now that it is Covid they bring everything to your table! I went on a Friday night and it was pretty busy, and sometimes there was a decent wait before things came around again. Overall it was great food, good vibes and good service! :D

Great service as well. Food was fresh and hot.

I loved the food, very clean and great service !!!

Better than the niagara falls location!! Staff was awesome. We actually got to try ALL the meats, in the niagara falls location we didn't even get to try the salmon and the other fish, the peri chicken and shrimp because the guys distributing them kept ignoring us even though our table was right in front of the cooking area. Definitely will back to this location!

Excellent service, delicious food and great atmosphere, the person in charge of my table was amazing too.

Tips should be left to customers based on service they receive

Amazing place for a special event! everything is 10/10. Will for sure be going back for our next celebration

We were given an hour and thirty minutes to eat. Not all of the food selection was brought out. We asked a few times when the other meats would be coming and each time it was ‘in a few minutes’ we finally got up and left.

Baby shower

Food was good the cook went out of his way to make me things I wanted .

Incredible service and amazing food! We will definitely return to this location :)

My boyfriend and I love coming here! The food and service is always top notch!

First time at this location and the service was wonderful. All the steak was delicious and cooked perfectly. They bring the side dishes to your table now for you to choose, the mashed potatoes and the seafood pasta were my favourite sides! Also tried their copa colada and it is the best piña colada I’ve ever tasted. They serve it in a coconut with a sparkler and a pretty flower in it, and it comes over ice, not blended. So tasty. Also, the pineapple is our favourite item and they made sure to bring us lots of it during our meal. Everything was great, can’t wait to go again.