The restaurant was extremely cold and uncomfortable for such a nice place. Had to keep my coat on as did my business partner the entire time. Even the waiter, who was extremely helpful said he was cold and had talked to the manager about it.
The food was good, not spectacular and we requested and received a quiet table so that we could conduct our business.
My husband and I visited at 5pm on a Sunday night. The host was very friendly, and the restaurant was mostly empty. We ordered the rib eye and the stuffed chicken marsala, and then waited approximately 30 minutes for our food to be prepared. The rib eye was fabulous, though lacking the described onions, but the chicken was overcooked. After delivering our food, the waiter only returned to drop off the bill, so we had no opportunity to request that the chicken be remade. Then our credit card didn't work with their system, and no one was able to determine the issue. Overall the experience could have been better, especially based on the cost and the way the restaurant sells itself as a destination for fine dining.
We occasionally go for Sunday Brunch. This time, the dessert buffet and the fresh fruit and salads were substantially diminished from the usual options. Many food options were frequently empty. Also, at least twice there were no plates available...dozens of people were standing around waiting for plates. Not very organized today.
We had a 7 PM reservation but were not seated until 7:25 PM and when seated we were escorted to the most undesirable table in the back corner of the bar area and told that was all there was. At that point, the evening got much better. Our server, Zena, was excellent. Friendly, courteous and quick, she got drinks and appetizers going immendiately. As always, the food at C.I.'s is excellent and service once seated was superb.
Great service from the moment we walked in the door. Tony, our server, was exceptionally good at answering menu questions and making us feel welcomed.
Food was good
We were early for our reservation and seated immediately. It was a Valentine's date. They had a great specialty meal option for the evening. Our server forgot to mention addition specials not on the menus. The service was otherwise very courteous, quick and attentive without being intrusive. The waterfront view is always amazing.
The food was good. But I had the Prime Rib and when it came, the meat look like they cut it with a saw. Presentation was terrible. They did not give any juice for the meat. The horseradish was terrible. The meat otherwise was tender and tasty. The whole meal was good.
Great food and Great service! We booked at the last minute on Valentines Day, was able to get a nice seating/viewing area and the services were very accomadating and quick.
Food was barely warm when served. Asked for it to be heated but to not replace the food with new serving. They replaced the food with new, but had very little sauce, rice was dry and food still wasn't hot. If I have to take it home to heat it they way it should be, what's the point of eating out?
Food choices are very good... French toast to the apple crisp
Everything was great except we got there too late for the prime rib. So if that’s what you are going there for, get there before 7:30.
I want to say that our server was fine but it seemed that he was over busy. Nice young man. Rib eye had it's good moments but was fatty and in two "sections". Lobster bisque was lovely!
Let me start this off with, my family owned a restaurant for 8 years. I do not take complaints in foodservice lightly as I know the adverse effect. I still work in foodservice now, which is the reason why I am writing.
The server (Scott) was charming. He did a great job.
The food and beverages were less then desired.
An old fashion was overly sweet. Our appetizer, 2x order of calamari was so overly salted that we pulled off the breading and didn’t finish the second plate.
Our salads before dinner had so much dressing, that it poured off the plate onto the serving tray when Scott initially pick up the plate. He also looked surprised. The corn served with my tacos was so spicy I didn’t eat it.
The prawns on my sisters order actually had a hint of chlorine. She asked everyone to try one and when we shared our thoughts she said “yah I know I can’t even eat them”.
The rice on my father and sister’s plate was over and under cooked in parts which is confusing. Scott made up for the rice by providing dessert, he is a gem.
However, this is so unusual for the location. I have eaten here many times for brunch and special occasions and I have never had an experience like this.
I tried to share feedback to the email listed online - And got a bounce back.
I also tried to call and no one answered the phone on two occasions.
We were seated ar the exact time of our reservation. Our server was very good, she made the whole experience very pleasant.