Permanently Closed - CHIAROSCURO

4.2
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1215 Reviews
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$31 to $50
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Italian

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About

This restaurant is permanently closed.

chiaroscuro is an Italian restaurant in San Francisco that offers a fine dining atmosphere and dishes cooked by a native Roman chef. The menu includes options for lunch or dinner, all of which can be enjoyed with the chiaroscuro wine list, featuring a variety of imported and local beverages.

Tyr the braised brisket ravioli or the chickpeas pappardelle with braised lamb ragu for a starter at chiaroscuro. Main dishes include lamb chop, oven roasted squab or a daily fish special. Try the vanilla bean cream puffs or the dark chocolate ganache to complete your meal at chiaroscuro. Guests can also enjoy a three-, four- or five-course prix fixe menu with wine pairings.

Dining Style
Casual Elegant
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Cuisines
Italian
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Hours of operation
Lunch: Monday - Friday: 11:30am - 2:30pm Dinner: Monday - Wednesday: 5:30pm - 9:30pm, Thursday - Saturday: 5:30pm - 10:30pm Closed Sundays - We will open for special events (please call for more information)
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Phone number
(415) 362-6012
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Alessandro Campitelli
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Cross street
Montgomery St
Additional
Beer, BYO Wine, Corkage Fee, Late Night, Outdoor dining, Wheelchair Access, Wine
What 1215 People Are SayingWrite a review
Overall ratings and reviews
4.2based on all time ratings
4.3
food
4.3
service
4.0
ambience
3.4
value
Noise · Moderate
82% of people would recommend it to a friend
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OT
London
1 review
Dined on September 12, 2016
Overall1food1service1ambience1

I can't leave a review because the place has shut down permanently. I only found out on the day of our resrrvation because I wanted to arrange something soecial. I called them on the number provided by Open Table, double checked it against a google search and their website. The number no longer exists, and on google search it states that it's permanently closed. Not cool.

LL
San Francisco
13 reviews
Dined on September 10, 2016
Overall1food1service1ambience1

Open Table did not know that this restaurant had closed. My husband and I went into the City for dinner and walked up to the restaurant that was completely empty, with only wires on the floor. We were lucky enough to get a credit from Groupon for our money back. There needs to be a better system of not being able to make a reservation for a restaurant that is not longer open.

BG
San Francisco
1 review
Dined on September 10, 2016
Overall1food1service1ambience1

This restaurant is closed. It would have been nice if they had notified OpenTable to delete the restaurant from its system before I made a reservation there to celebrate my birthday.

s
San Francisco
3 reviews
Dined on September 9, 2016
Overall1food1service1ambience1

Restaurant had closed down without notice. I was still able to make a Reservation but the Restaurant was closed.

GW
San Francisco
22 reviews
Dined on September 8, 2016
Overall1food1service1ambience1

This restaurant has closed. I had to scramble to find a replacement.

MH
San Francisco
1 review
Dined on September 8, 2016
Overall1food1service1ambience1

restaurant was closed!!and I had business clients with me

YY
San Francisco
28 reviews
Dined on September 7, 2016
Overall1food1service1ambience1

It was my son's birthday. We and our guest arrived to the restaurant at 7pm (as per our reservation) only to find the restaurant closed and a number of other people who made reservations at this place standing in front of the closed door not knowing what to do.

I don't know who's fault it is - Chiaroscuro's rest management who failed to inform OpenTable about closing the business so that OpenTable would stop taking reservations for this restaurant or OpenTable's which did not process business closure request in time - but this was one of the most frustrating experiences I ever had, it ruined the plans for the special occasion dinner and undermined the trust I had towards OpenTable services.

OT
San Francisco
1 review
Dined on September 6, 2016
Overall1food1service1ambience1

Hard to actually review this restaurant. We were visiting SF and booked on Groupon. Open Table sent an email to confirm our reservation. We were looking forward to a great meal. Got there and the restaurant was CLOSED! Not just closed but permanently closed!! There was no notification anywhere till we walked there and saw the place was partly disassembled.
Safe to say, we won't be going back!
Now, hoping Groupon will refund our money!

n
San Francisco
5 reviews
Dined on August 27, 2016
Overall3food5service4ambience4

They did call and warn us that there were issues with its liquor license. Went anyway and food would be even more wonderful when you can order wine. Food was still delicious.

d
San Francisco
45 reviews
Dined on August 24, 2016
Overall2food2service1ambience3

This was actually our 3rd meal in 4 months. All have been characterized by spotty and generally poor service. The wait staff tries to up sell on wine and includes a mandatory 18-20% tip. Even with few customers the staff gathered in the back at the open kitchen. At times I had to get up and start to pour my/ our own wine. When a course was cleared the plates were scraped and stacked at the table Generally the service was slow as was the order process.
AS regards the food some was quite good but everything was generally served on cold plates and at luke warm temps. On the last visit the rolls were warm but had clearly been rewarmed and were hard. Neither our friends or I/we will return. It maybe that they will not be there in a month or two anyway

OT
San Francisco
2 reviews
Dined on August 24, 2016
Overall4food4service4ambience3

Choice of Three or Four course meal at fixed price. Food good but small portions

OT
San Francisco
13 reviews
Dined on August 23, 2016
Overall4food3service4ambience4

Third visit to this restaurant. The appetizers and meat entrees (except for the overcooked lamb chops) were quite good. The most disappointing thing this time was the normally flawless pasta was extremely salty.

OT
San Francisco
1 review
Dined on August 19, 2016
Overall5food5service5ambience5

I took my family to Chiaroscuro for my younger daughter's birthday dinner. My daughters are (now) 8 and 10, but they are learning to appreciate good food already. They love Italian food, and especially pasta, so I thought this would be a great place for everyone. They had the three pasta "trilogia" course, and loved it. Everyone had a great dinner and a great experience!

F
Chicago
12 reviews
Dined on August 17, 2016
Overall1food4service1ambience2

Poor service! The server made us felt like second class citizen because we had a Groupon voucher. We were to receive the equivalent of $72 worth of food, but instead we were only credited for $60 worth. Even though we only had 3 people, we were charged a full 18% gratuity based on the $72 face value plus extra food ordered . For the way we were treated we will never be back. Food was good but way overpriced.

OT
San Francisco
1 review
Dined on August 16, 2016
Overall5food5service5ambience5

The food and wine paring were delicious. Great service. The lovely dining experience.

M
Central Coast
2 reviews
Dined on August 13, 2016
Overall5food5service4ambience3

The food was excellent. The service a little slow. But, the restaurant is very expensive.
Don't be mislead by the Michelin Guide. They tell you that the meal is prix-fixe, but don't in any way indicate how costly it is. A meal for two with 2 glasses of white wine was $225.00.

U
San Francisco
17 reviews
Dined on August 12, 2016
Overall5food5service5ambience5

Food was delicious and very well presented. The server was professional and very knowledgeable. Will definitely be back.

l
San Francisco
7 reviews
Dined on August 10, 2016
Overall2food3service2ambience3

Ordered Prix Fixe menu of 3 courses, upgraded to 4 course. We noticed that the servings were smaller than adjacent tables for the same menu items. Our server told us that because we ordered the 4 course Prix Fixe, the servings were smaller, even though we paid an extra fee for the upgrade. It made no sense to us.
Upon arrival we informed staff that we had to leave at a certain time for a theater performance. Due to slow service, we had to box up 1/2 of our entrees and skip dessert.
The server did reduce our bill by one dinner and was very apologetic.

c
San Francisco
47 reviews
Dined on August 9, 2016
Overall2food3service1ambience4

I arrived at the restaurant about 10 minutes early for my reservation, but was not seated for 20 minutes, even though the table I was seated at was free at the time I arrived. The restaurant
kept other people ahead of me in line waiting for their tables too, for no apparent reason.
Service was also very slow for ordering our food. When I asked what the fish of the day was,
I was told it was a black cod that the chef would prepare in a very special way, but they
apparently didn't want to tell me what that special way was. Well, it was indeed a VERY
special way, because when when the food arrived at the table, we were told that trout was
substituted for the black cod! How unbelievably rude! The trout was good but nothing
special. My scallop appetizer was quite good. My wife on the other hand was very unimpressed
with her food. We will not be back.

OT
San Diego
1 review
Dined on August 9, 2016
Overall3food5service1ambience5

The food was wonderful. I picked a white wine that was great. A wonderful red wine was picked for us.

Service was ridiculously slow. We arrived to an empty restaurant, tables were set, for our 7 pm restaurant, but had to wait 15 minutes to be seated at our table. We were not alone in having to wait. Further, we did not finish our meal until 10:30. Even assuming a relaxed dining environment, 3 1/2 hours is much too long. Our server was very, very, helpful and nice, but again, 3 1/2 hours is much, much too long.

OT
San Francisco
1 review
Dined on August 9, 2016
Overall4food5service2ambience3

Food was delicious, but it took us 25 mins to be seated for our reservation & service was initially incredibly slow

OT
San Francisco
4 reviews
Dined on August 9, 2016
Overall1food3service1ambience2

Some of the poorest service we have experienced in the city. No one was in the restaurant when we arrived and the hostess had us wait 10 minutes for our table. The server was abrupt and did nothing to create a pleasant dining experience. One guest had food allergies and questioned the server about ingredients. When her dish arrived it contained the ingredients she could not eat. Timing between courses was off. Server never inquired about our meal. It even took 10 minutes to settle the bill once my credit card was presented. We will never return.

M
San Francisco
2 reviews
Dined on August 6, 2016
Overall4food3service5ambience5

Good service. Great ambience. Dissapointments: Squid ink pasta looked bare, just a pile of black unoodles, nothing like postings on Yelp. Dessert (crostata de peche) presentation was so messy.

X
New York Area
48 reviews
Dined on August 4, 2016
Overall3food3service3ambience4

Service seemed a little disorganized at first and took time to get going. Food was good, the ribs very tasty, so was the charcuterie, and the burrata antipasti dishes.
Portions are adequate, and don't expect to take home.

TR
San Francisco
2 reviews
Dined on July 29, 2016
Overall5food5service4ambience4

We had a great evening of food, service, wine and display of dinning.
A great place to recommed to anyone.

OT
San Francisco
95 reviews
Dined on July 29, 2016
Overall3food3service3ambience3

I think I would have enjoyed this dining experience a bit more if our server had been more available. It appeared as though everyone had a particular job (keep the water filled or bring the bread or be the server) and that there was only one server?? If the sommelier hadn't heard my husband and me talking about how cold our main course was, I'm not sure what would have happened as we couldn't catch our server. Of course by the time my beef was warm, it was no longer medium rare. I'd have to say that for the price (on the high side), they have to do better. Everyone was very nice and the food tasted good, but I prefer it warm. I've had better experiences here.

w
Denver
21 reviews
Dined on July 25, 2016
Overall3food3service3ambience3

This place was a disappointment, especially considering its Zagat rating. First of all, they provided us an appetizer with different ingredients than on the menu but never told us before servicing it. Second, the service was not good. Third, they did not offer us a dessert until we asked about one and then they told us they only had one to offer. Food was good although I wish we had gotten the appetizer we had ordered, and not the one they provided.

JC
San Francisco
18 reviews
Dined on July 21, 2016
Overall2food2service5ambience5

We purchased a travelzoo deal and overall, I was thinking it was a good deal until they charge you a 10% "travelzoo" tax. This is on top of the regular SF tax! This wasn't disclosed in the travelzoo deal nor by the restaurant. Automatic "18%" gratuity is charged for dinner. Diners: you've been warned.

OT
San Francisco
1 review
Dined on July 20, 2016
Overall1food1service1ambience1

We were the ONLY customers all night.
Over priced, cold dining room, nothing to recommend.

g
San Francisco
7 reviews
Dined on July 13, 2016
Overall5food5service5ambience4

Great food. Multi course dinner with wine pairings. Great service by Sailor.

n
San Francisco
19 reviews
Dined on July 12, 2016
Overall5food5service5ambience4

We had a wonderful lunch at Chiaroscuro. They make all their own pasta and it is delicious. The spinach salad was fabulous- not sure what kind of bleu cheese they used but it was divine. The staff were very pleasant and we would definitely go back again. It's a place where you don't feel you need to rush. A lovely afternoon.

KM
San Francisco
17 reviews
Dined on July 9, 2016
Overall4food5service4ambience5

Awesome scallop appetizers, loved the seabass and the trilogia pasta was amazing. Really enjoyed the evening.

SM
San Francisco
4 reviews
Dined on July 9, 2016
Overall5food5service5ambience5

What a lovely dining experience! Each of the courses featured diverse ingredients, which blended together superbly. The meal was delicious and the staff warm and friendly. Since we dined early, the restaurant quiet enough that we could enjoy the Brazilian music being played.

KS
San Francisco
6 reviews
Dined on July 7, 2016
Overall5food5service5ambience4

Great authentic Italian food. Roman focus.
The Triglio pasta dish is a favorite. Moderate portions. Good wines. Nice open kitchen. Chef Alessandro is a master.

S
San Francisco
11 reviews
Dined on June 29, 2016
Overall5food5service5ambience5

Excellent food, skilled chef. Great service and clean ambiance. Highly recommended.

H
San Francisco
38 reviews
Dined on June 28, 2016
Overall4food5service4ambience5

I have been to Chiaroscuro a few times and, as always, the food was outstanding. I do give 4 stars to service though because the waiter was a bit pushy on selling us more stuff; I think because we used a TravelZoo coupon this time...

SG
San Francisco
2 reviews
Dined on June 28, 2016
Overall4food4service3ambience4

It's my second time there. Food is not as good as the first and the server kept forgetting the names of certain food but that doesn't really bother me. Ample carpark lots just a block away and if you're lucky just outside the restaurant.

DH
Denver
11 reviews
Dined on June 21, 2016
Overall3food4service2ambience4

The server could not get our order done correctly. He asked us three times what we were ordering and still messed it up

B
Dublin
21 reviews
Dined on June 20, 2016
Overall5food5service5ambience5

We've been here four years in a row. A must visit for us on every visit to SF. Love the food.

RR
San Francisco
5 reviews
Dined on June 18, 2016
Overall2food2service4ambience3

This was a very disappointing experience for our family. I was there for my daughter's 11th birthday and I thought this would be a special meal. The food was too salty and not tasty at all. The food overall lacked imagination and the pastas(Trilogy) was truly awful with the cacio pepe being the worst of the 3. Not going back to this place any time soon.

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