It was closed, even we received a confirmation of the reservation!
Used Open Table to book a reservation here...
Pleasantly surprised to find they had a special reduced price prix fixe dinner menu - valid any evening from Sunday to Thursday from 5:30 PM on ( not just early bird time). Price was $19 for appetizer choice, entree choice AND dessert choice! $19th Hole Menu
The service was outstanding- Pam our waitress was very attentive, personable, efficient & funny too!
My entree was shrimp & grits- DELISH!! My husband had the Cobia whitefish that was also excellent/ as was the She Crab soup
A favorite of ours. The prices are a little steep.
One of our favorite restaurants on the island. The food, the ambiance, the view are spectacular. Our waitress was excellent as well. Highly recommend.
Food was good but service was VERY slow. Initial drinks took 15-20 minutes to get, soup appetizers came to the table at different times, and having been seated at 6:45 our dinner entre did not make it to the table till 8pm. We won't be back. Poor value for high prices when service out of the kitchen that slow!
Horrible service. We waited forever to get our meal on the table
Talked to the manager. Did not seem to care
We re local and we regret to be treated that way.
In two occasions lately we experienced the same difficulties
Clam Chowder was great. Everything went downhill from there horrible service mediocre food.
The food was not what we expected but excellent nonetheless. Very original dishes. Service that night was slow and a bit disorganized. Great views, nice ambiance.
I brought my husband to CH for his 75th birthday.. We were in Hilton Head @ Harbor Town for the week. We live in Tennessee but try to eat at CH every opportunity. The meal was delicious. The only complaint was the coffee was not hot and was VERY strong and bitter. I returned it as undrinkable.. Thank you for the special touch with the birthday wishes on the menu..
First time that my husband and I went to the Chart House. From our appetizer to dessert, the food was exceptionally wonderful. The best seafood that we have ever had, and we grew up by the Jersey Shore. The stuffed flounder was stuffed with real crab meat and no fillers. The service was excellent and the ambience was great. We would totally recommend this restaurant and we cannot wait until we can go back.
Chart House is great for both special occasions and every day dining. They have an excellent happy hour as well as early bird and a well balanced dinner menu. We have been there many times and have found it to have consistently good food, service, and ambiance.
Our group sat outdoors and observed the sunset over a delightful seafood dinner. The service was outstanding the food was even better and the atmosphere was to die for!
I love this restaurant! The food and service were very good and the picturesque venue is awesome. We have been so impressed that my daughter and her fiancee picked it for their rehearsal dinner and I know it will be perfect!
Terrible and inattentive service. Will never return. Shame...
Lovely view on the water and service was great. I didn't catch the waiter's name but he was very attentive. Also the food was very good.
I've enjoyed lunch and dinner on previous occasions but this Sunday brunch was particularly ordinary. The only saving grace was the outdoor terrace and wonderful water view. They could have used more serving people as well.
Had a very nice meal, good service, nice atmosphere.
We visited this restaurant for the first time on a trip to Hilton head Island. The food was average, theCaesar salad was very salty, and loaded with dressing. Our waiter seemed rushed, and did not ever bring us a breadbasket. When we finished our meal, we asked for the hot lava cake for dessert. We were informed, at his point, that it would take 30 minutes to prepare. This would have been ok had we been told this earlier in our meal.
We have enjoyed the Chart House for several years now and continue to find the ambiance, service and food an exceptional value.
This restaurant continues to go down hill. Both the kitchen and the service are far below what the cost to eat here infers. The sunset provided by the location continues to be fantastic but not enough to overcome the deficiencies in the preparation and service segments of the business.
Wonderful food and even better service
SERVICE WAS VERY SLOW. WE USUALLY HAVE DEBBIE FOR A WAITRESS AND SHE WASN'T THERE THAT NIGHT.
This was a special occasion dinner, that was totally botched and almost ruined thanks to poor communications amongst the staff, and management. While the food was very good (thank you Patrick!), the service was slow and unbalanced. When trying to explain why, our wait staff stated he was dealing with 'over served' patrons in the bar area...why is that my fault, and shouldn't YOUR management know when to cut-off people at the bar and take steps when necessary. Would not recommend for anything other than happy hour for good values and enjoying the food.
Went for lunch. They had a banquet of about 30 people. Only a few other tables with diners. It took 1-1/2 hours to get a simple lunch! To me that says poor management. Our waitress kept apologizing. Manager also apologized & our lunch was free. Was not planning on a long lunch!
I had a great salmon dinner with an excellent Pinot Grigio (Estancia) wine and a thick and tasty bowl of clam chowder. Service by Ryan was excellent and very attentive. I try to eat here at least once whenever I am required to visit Marine Corps Air Station in Beaufort, SC. It's about a 40 mile drive but well worth the trip. I eat at Charthouse Restaurants all over the USA.
The food is some of the best on the island, however, the last two times eating here we have not had service.
Food was fantastic but "Debbie" our server made the experience - she was great in every respect! Beautiful setting and great value!
Wonderful meal and preparation. The waiter (Wayne) was very attentive and personable. Great overall dining experience.
Atmosphere was far less than anticipated. Service was very slow and erratic, table setting was incomplete
My wife had the prime rib, and they accommodated her request for an end cut. She deemed the meat quality excellent, but her mashed potatoes were lukewarm.
I had the flounder stuffed with crabmeat. The fish was very good, but the crabmeat had so much filler that it was inedible. My mashed potatoes were also lukewarm.
We split a coconut shrimp appetizer, five jumbo shrimp, butterflied. Very good quality.
Our server was attentive, but not overbearing.