Charcoal Steak House

4.6
2560 Reviews
CAN$31 to CAN$50
Steakhouse
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 65 years. Enjoy AAA Steaks, richly marbled wagyu, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our Martinis Bar with summer patio offers the full Steak House menu or light meals in a more casual setting. We are currently offering socially distanced dining indoors and on our enclosed patio area.

Support Charcoal Steak House during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 2560 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.7
service
4.6
ambience
4.3
value
Noise · Moderate
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OT
vipOpenTable Diner
Toronto
1 review
Dined 2 days ago
Overall5food5service5ambience5

Always love it here and the staff are amazing!!!

VA
VacationAndi
1 review
Dined 2 days ago
Overall5food5service5ambience5

I always love dining at the Charcoal and this time we sat in the covered patio area in Martini's. The food was delicious, and the service attentive! I highly recommend the Charcoal.

TW
TedW
Toronto
1 review
Dined 2 days ago
Overall4food4service5ambience4

I must say The Charcoal is THE place to eat for that special occasion.

JD
JohnD
1 review
Dined 3 days ago
Overall5food4service5ambience4

Service better than most. Filet perfect ribs well done but comped by mgt.
Ambience great for quiet dinner definitely going back again.

GP
GaryP
Toronto
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

A lovely elegant evening out to celebrate our anniversary.

ZS
vipZamirS
Toronto
16 reviews
Dined 4 days ago
Overall5food5service5ambience5

Love the service here. Great food, great service everything would highly recommend this place to anyone

JP
JohnP
Toronto
1 review
Dined 4 days ago
Overall3food1service5ambience5

Food was very disappointing. Sent back dinner for being ridiculously salty. Replacement wasn’t worth eating, not something I would serve poorly design Pasta e CeCi. Left without main meal.

K
Kinger
Toronto
14 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great service, great food, great evening.

LD
LauraD
1 review
Dined 5 days ago
Overall5food5service5ambience5

Amazing food in a beautiful and comfortable setting.

GB
GregB
Toronto
1 review
Dined 5 days ago
Overall5food5service5ambience5

The entire experience from beginning to end was excellent.

R
Raym
1 review
Dined 6 days ago
Overall5food5service5ambience5

Food was excellent. Gina was amazing! She took care of us and ensured we had an amazing experience

BK
BarbaraK
Toronto
1 review
Dined 6 days ago
Overall5food5service5ambience5

Was a great experience..had a fantastic waitress.

K
Klavahklave
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great atmosphere, friendly staff, and the best steak around. Worth the price

PN
PerryN
1 review
Dined 6 days ago
Overall5food4service5ambience4

My favorite spot to dine in KW. Great service terrific food. Can't wait to return.

JL
JanL
1 review
Dined 6 days ago
Overall5food5service5ambience5

Chicken Caesar salad was fresh and flavourful. Service was fabulous too.

L
Lulu
1 review
Dined 7 days ago
Overall5food4service5ambience5

Staff went above and byond to make our meal exceptional.

B
Birthdaygirl
Toronto
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

Birthday and Thanksgiving

A
Alison
1 review
Dined on October 8, 2021
Overall4food4service4ambience4

Arranged my visit up to Kitchener to
involve Friday to have the roast beef-
even called on thurs. to make sure
they would have it Fri.got there at 7pm
to be told they were out of roast beef
already ?
They did try to make things right with
a steak.The pumpkin pie needs to be
served warm-very surprised it was not,
made it like a one note desert.

MP
MelissaP
1 review
Dined on October 8, 2021
Overall4food3service4ambience4

The filet mignon had too much seasoning, I couldn't taste the meat. I would prefer a baked potato with butter and sour cream, not crazy about the double baked potatoe.
Enjoyed ourselves. My husband liked his meal. He wished you still had lobster (surf n'turf)

G
vipGray
Toronto
53 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Half rack of ribs was a generous and tasty meal. A bit different than the old way they did ribs but I thought every bit as good. Great oysters and shrimp dish for a lighter appetite. The service was excellent as usual. Crème brûlée for desert never disappoints. Creamy and tasty! All COVID protocols followed. Easy parking. Make a reservation!

JS
JoanneS
Toronto
3 reviews
Dined on October 8, 2021
Overall4food4service4ambience4

Lovely patio visit for drinks after work, nice setting on the patio. My colleague had the LAVENDER & ROSEMARY FASHIONED with woodford bourbon, lavender and rosemary syrup, aromatic bitters, lavender ice cube, I had a nice oaked Chardonnay. The shareables in this restaurant are among the best in the region, particularly recommend cauliflower wings and petite beef wellingtons.

I
Ingrid
1 review
Dined on October 8, 2021
Overall5food4service5ambience5

Thank you for great lunch date with a friend!
Right from the first hello, Covid protocols, to our meal was great!
The server was amazing! Knowledgeable, suggested ideas, asked questions, etc!
Thank YOU for everything your team is doing!😊

CR
CaroleR
5 reviews
Dined on October 7, 2021
Overall5food5service5ambience5

Our server was awesome. I can’t remember her name. Maybe Aman?

Regardless- she was super. Thx

OT
OpenTable Diner
1 review
Dined on October 7, 2021
Overall5food4service5ambience5

My daughters birthday. The food was really good. My husband had grisly beef in his beef dip. Our waitress was friendly and brought a delicious gluten-free dessert for my daughter.

OT
OpenTable Diner
Toronto
1 review
Dined on October 7, 2021
Overall5food5service5ambience4

Our server Gina was amazing! Great service, great food and great prices. We will be back.

PW
PaulaW
Toronto
5 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

First night back for a couple of us. Was nice to be back. Food was amazing

S
Seana
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

We had such a lovely time at Charcoal for our anniversary. The staff was friendly and helpful, the food delicious and a wonderful atmosphere!

ST
StaceyT
1 review
Dined on October 5, 2021
Overall4food4service5ambience4

Delicious, service is wonderful. I let them know it was my anniversary... although I would have expected va better table for 20 years! 😆 They made up for it with free dessert. ❤️

GS
GaryS
Toronto
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Great upscale restaurant choice for any occasion. Plenty of meal choices too, all done very well with impeccable service.

NB
NormB
Toronto
2 reviews
Dined on October 5, 2021
Overall4food5service5ambience3

It’s probably just me but going to the Charcoal meant not just great food and service (which it was) but also a classy place to go (2 other patrons wore baseball caps throughout their meal - which gave it a pub house feel)

PB
PaulB
1 review
Dined on October 4, 2021
Overall2food3service2ambience4

Food was good but pricey. Service was adequate, but no more.

V
Vvaz
Toronto
3 reviews
Dined on October 4, 2021
Overall3food1service5ambience5

The steak was good but slightly overcooked and the twice baked- was like soup! We let them know but we still got charged for the upgrade despite barely even touching it....

r
richardw
Toronto
4 reviews
Dined on October 3, 2021
Overall4food4service4ambience4

It was still very nice. We've been going for 41 years for our anniversary. This year it seemed a little pricey and the staff was a little less attentive. But I'm sure that's all due to covid. Still a very enjoyable evening

DW
DavidW
Toronto
1 review
Dined on October 3, 2021
Overall5food5service5ambience4

My experience was lovely, food was brought promptly and the server did a great overall job.

K
Kris
Toronto
1 review
Dined on October 3, 2021
Overall5food4service5ambience5

Fantastic waitress. Food was delicious! One star off only because our mushroom caps appetizer was not hot when it was served to us.

SM
vipSusanM
Toronto
7 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

A great place for lunch and dinner. Attentive service and delicious food.

P
Plank
Toronto
10 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

The food, beverage, and service were excellent. The noise level from the table next to us was intrusuive and impaired the ambience.

LX
LibraX2
1 review
Dined on October 2, 2021
Overall3food3service5ambience2

Yearly birthday dinner has been celebrated here for a few years now because the food was amazing and worth the price but not anymore. The front checkin was overwhelmed with people as tables weren’t ready for them. The foyer was a too close for comfort situation.
Our server was awesome, too bad the meal wasn’t.
Maybe there’s a new chef? …the steaks were mixed up at our table for 2. Mine was not amazing and not worth the price. Amazing would have helped me justify the price of the cherry cosmo.
Sadly next year will be elsewhere.

R
Ronnie
Toronto
2 reviews
Dined on October 2, 2021
Overall4food4service5ambience4

Roasted beet salad was a bit disappointing. Chicken Picata was very good, love your potatoes. My husband had the pig tails, not quite to his liking. His prime rib was perfect.

M
Marlee
1 review
Dined on October 2, 2021
Overall5food4service5ambience5

Great food , service was polite and efficient . Great vibe in the covered patio !
Great anniversary meal & ambiance !

FAQs

You can order delivery directly from Charcoal Steak House using the Order Online button. Charcoal Steak House also offers delivery in partnership with Uber Eats. Charcoal Steak House also offers takeout which you can order by calling the restaurant at (519) 893-6570.

Charcoal Steak House is rated 4.6 stars by 2560 OpenTable diners.

Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Charcoal Steak House