Charcoal Steak House
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Contact tracing information collected
flat iron steak, grilled + sliced, fresh russet parm fries with smoked jalapeno aioli, cabernet beef jus, maître d'hotel butter
Fresh Carved Prime Rib
Slow roasted prime rib, cabernet beef jus, creamed horseradish. Prime rib available friday / saturday while quantities last
beef tenderloin steak, cabernet beef jus, maître d'hotel butter
The food and service was great, I found it a little loud to have a conversation at times but the table beside were as loud as can be so I’m not entirely sure it’s fair to say it’s the restaurants fault.
It was good to be back and I will be dining again in the future.
Always love it here and the staff are amazing!!!
I always love dining at the Charcoal and this time we sat in the covered patio area in Martini's. The food was delicious, and the service attentive! I highly recommend the Charcoal.
I must say The Charcoal is THE place to eat for that special occasion.
Service better than most. Filet perfect ribs well done but comped by mgt.
Ambience great for quiet dinner definitely going back again.
A lovely elegant evening out to celebrate our anniversary.
Love the service here. Great food, great service everything would highly recommend this place to anyone
Food was very disappointing. Sent back dinner for being ridiculously salty. Replacement wasn’t worth eating, not something I would serve poorly design Pasta e CeCi. Left without main meal.
Great service, great food, great evening.
Amazing food in a beautiful and comfortable setting.
The entire experience from beginning to end was excellent.
Food was excellent. Gina was amazing! She took care of us and ensured we had an amazing experience
Was a great experience..had a fantastic waitress.
Great atmosphere, friendly staff, and the best steak around. Worth the price
My favorite spot to dine in KW. Great service terrific food. Can't wait to return.
Chicken Caesar salad was fresh and flavourful. Service was fabulous too.
Staff went above and byond to make our meal exceptional.
Birthday and Thanksgiving
Arranged my visit up to Kitchener to
involve Friday to have the roast beef-
even called on thurs. to make sure
they would have it Fri.got there at 7pm
to be told they were out of roast beef
They did try to make things right with
a steak.The pumpkin pie needs to be
served warm-very surprised it was not,
made it like a one note desert.
The filet mignon had too much seasoning, I couldn't taste the meat. I would prefer a baked potato with butter and sour cream, not crazy about the double baked potatoe.
Enjoyed ourselves. My husband liked his meal. He wished you still had lobster (surf n'turf)
Half rack of ribs was a generous and tasty meal. A bit different than the old way they did ribs but I thought every bit as good. Great oysters and shrimp dish for a lighter appetite. The service was excellent as usual. Crème brûlée for desert never disappoints. Creamy and tasty! All COVID protocols followed. Easy parking. Make a reservation!
Lovely patio visit for drinks after work, nice setting on the patio. My colleague had the LAVENDER & ROSEMARY FASHIONED with woodford bourbon, lavender and rosemary syrup, aromatic bitters, lavender ice cube, I had a nice oaked Chardonnay. The shareables in this restaurant are among the best in the region, particularly recommend cauliflower wings and petite beef wellingtons.
Thank you for great lunch date with a friend!
Right from the first hello, Covid protocols, to our meal was great!
The server was amazing! Knowledgeable, suggested ideas, asked questions, etc!
Thank YOU for everything your team is doing!😊
Our server was awesome. I can’t remember her name. Maybe Aman?
Regardless- she was super. Thx
My daughters birthday. The food was really good. My husband had grisly beef in his beef dip. Our waitress was friendly and brought a delicious gluten-free dessert for my daughter.
Our server Gina was amazing! Great service, great food and great prices. We will be back.
First night back for a couple of us. Was nice to be back. Food was amazing
We had such a lovely time at Charcoal for our anniversary. The staff was friendly and helpful, the food delicious and a wonderful atmosphere!
Delicious, service is wonderful. I let them know it was my anniversary... although I would have expected va better table for 20 years! 😆 They made up for it with free dessert. ❤️
Great upscale restaurant choice for any occasion. Plenty of meal choices too, all done very well with impeccable service.
It’s probably just me but going to the Charcoal meant not just great food and service (which it was) but also a classy place to go (2 other patrons wore baseball caps throughout their meal - which gave it a pub house feel)
Food was good but pricey. Service was adequate, but no more.
The steak was good but slightly overcooked and the twice baked- was like soup! We let them know but we still got charged for the upgrade despite barely even touching it....
It was still very nice. We've been going for 41 years for our anniversary. This year it seemed a little pricey and the staff was a little less attentive. But I'm sure that's all due to covid. Still a very enjoyable evening
My experience was lovely, food was brought promptly and the server did a great overall job.
Fantastic waitress. Food was delicious! One star off only because our mushroom caps appetizer was not hot when it was served to us.
A great place for lunch and dinner. Attentive service and delicious food.
The food, beverage, and service were excellent. The noise level from the table next to us was intrusuive and impaired the ambience.
Yearly birthday dinner has been celebrated here for a few years now because the food was amazing and worth the price but not anymore. The front checkin was overwhelmed with people as tables weren’t ready for them. The foyer was a too close for comfort situation.
Our server was awesome, too bad the meal wasn’t.
Maybe there’s a new chef? …the steaks were mixed up at our table for 2. Mine was not amazing and not worth the price. Amazing would have helped me justify the price of the cherry cosmo.
Sadly next year will be elsewhere.
Roasted beet salad was a bit disappointing. Chicken Picata was very good, love your potatoes. My husband had the pig tails, not quite to his liking. His prime rib was perfect.
You can order delivery directly from Charcoal Steak House using the Order Online button. Charcoal Steak House also offers delivery in partnership with Uber Eats. Charcoal Steak House also offers takeout which you can order by calling the restaurant at (519) 893-6570.
Charcoal Steak House is rated 4.6 stars by 2561 OpenTable diners.
Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.