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The Charcoal Dining Room - Charcoal Steak House, Kitchener, ON

Charcoal Steak House

4.6
4.6
3457 Reviews
CAN$31 to CAN$50
Steakhouse
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 65 years. Enjoy AAA Steaks, richly marbled wagyu, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices.

Sundays are made for Brunch from 9:00am - 1:00pm.

Our Martinis Bar with summer patio offers the full Steak House menu or light meals in a more casual setting. Enjoy appetizers, a full meal, 20 beers on tap and beautiful outdoor seating area in summer.

Make a reservation

2 people

7:00 PM


Booked 31 times today

Order delivery or takeout

Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Cuisines
    Steakhouse, Seafood, Canadian
  • Hours of operation
    Mon–Thu 11:30 am–11:00 pm Fri 11:30 am–12:00 am Sat 11:00 am–12:00 am Sun 9:00 am–10:00 pm
  • Phone number
    (519) 893-6570
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Alex Dunbar
  • Catering
    We offering select catering services for large scale events! From 20 - 500 people, we have created memorable experiences that bring the iconic Steak House to your door!
  • Private party facilities
    Private and semi-private dining rooms available for your special occasion from 8 to 50 guests.
  • Private party contact
    Merrin Manser: (519) 893-6573 ext. 2743
  • Neighborhood
    Kitchener
  • Cross street
    Fairway Road North
  • Parking details
    Shared parking with the Radisson hotel. Electric car ports on the lower level, Fairway Road side of building.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Gluten-free Options, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
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What 3,457 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.7Service
  • 4.6Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Southern Ontario

    Good for business meals

  • Southern Ontario

    Good for business meals

  • Southern Ontario

    Most Booked

3,457 Reviews
  1. DrewB

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Great service and excellent meal. Lots of options for every taste.

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  2. KristaM

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service4ambience4
    Comfortable seating, not too noisy like some restaurants, and lots of variety on the food and drink menu. The chicken roulade was amazing!

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  3. Peterc

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service5ambience4
    Very good meal well worth the price excellent service recommend to anyone

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  4. Chris

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food1service1ambience1
    That makes it twice in a row @charcoalsteak has messed up our reservation. Table not ready per reserved time and after 30 min wait, attempted to seat in an area we clearly articulated via phone call in advance we did not want to be. 2 for 2. Not cool.

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  5. KellyR

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Great atmosphere and delicious food. Great value in the whole experience. Would recommend to anyone.

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  6. BibiJ

    Toronto

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience4
    Food and Service is always great at the Charcoal! However, I love bread , and do miss the complimentary bread that came prior to the meal,. Had to purchase a bread bowl.

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  7. GregL

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Great ribeye steak and fries! Service was quick and friendly.

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  8. RobertN

    Toronto

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4
    Nice ambience, great food, good value. My wife and I thoroughly enjoyed our anniversary dinner.

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  9. SarahH

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Amazing experience! Booked a reservation on Open Table for our anniversary. Food was exquisite! Staff were warm and welcoming - really made our evening one to remember! Thank you Charcoal Steakhouse.

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  10. AttiL

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    overall3food2service5ambience5
    Overall the experience was good. Service ambiance. However the NY steak my wife and I had was not good. It had no flavour as we are accustomed to at Charcoal. Also the double stuffed baked potato was terrible. It was dry and cold. We asked the server to bring us regular mash potatoes instead, however she still charged us for the Baked Potato. So for spending almost $500 it was not up to standard.

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  11. MaryS

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on September 17, 2023

    overall5food5service5ambience5
    The Charcoal Steak House is our favourite restaurant to stop in for either lunch, casual dining in Martinis or for a special occasion in the dining section. The food and service are always great!

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  12. SusanW

    1 review

    5.0

    1 review

    Dined on September 17, 2023

    overall5food5service5ambience5
    We've been many times and have never been disappointed with anything! The ambiance, the seating, the service and the food is always wonderful! We come from Ancaster to enjoy a meal which should be a good indication that it is definitely worth the drive!

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  13. JeremyV

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on September 16, 2023

    overall5food5service5ambience5
    Had the New York Peppercorn Steak, it was amazing!

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  14. ChrisB

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    Was a great place for a nice birthday dinner. One of the more elegant places in the area and it holds to that genre. Don't go expecting a mere chain type of restaurant.

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  15. GailE

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on September 16, 2023

    overall5food5service5ambience5
    Our meal today was excellent. The menu choices are the best there! martinis never disappoints. The service is always exceptional. Can’t wait for our next meal there!

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  16. ElliotS

    1 review

    5.0

    1 review

    Dined on September 15, 2023

    overall5food5service5ambience5
    Very lovely meal. Came here for a staff dinner last weekend and found the service and food outstanding. Very professional and enjoyable.

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  17. BethE

    Exclusive

    4 reviews

    5.0

    4 reviews

    Dined on September 15, 2023

    overall5food5service5ambience5
    Had a lovely evening and we could not have asked for a better server. Gena was outstanding. Thank you again for the great service.

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  18. Jesse

    Toronto

    10 reviews

    5.0

    10 reviews

    Dined on September 14, 2023

    overall5food5service5ambience5
    I have been coming to the Charcoal (Pit) Steakhouse since I was 5 years old when it opened, 67 years ago. I come every year for my birthday and then some! ❤️ The staff are always patient, helpful and friendly. Today was no exception. I love the individual ribs and a salad! Delicious! (Please don't ever get rid of your ribs! 🙏🏼) I asked for quiet seating to accommodate on of my friends who experiences hearing challenges and we sat in a quiet corner. I am a fan and recommend the Charcoal Steakhouse to all my friends. Thank you for a fine dining experience! CHEERS! 🍻

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  19. DonnaM

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on September 12, 2023

    overall5food5service5ambience5
    The food was delicious and the wait staff excellent! We will all be back.

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  20. Memorable

    Toronto

    14 reviews

    vip
    5.0

    14 reviews

    Dined on September 11, 2023

    overall5food5service5ambience5
    Martinis is always great. .. NEVER DISAPPOINTS!! One of our favourite places to eat for any occasion!

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  21. Fred

    1 review

    5.0

    1 review

    Dined on September 10, 2023

    overall5food3service5ambience3
    I was disappointed with the pigs tails, perhaps I ordered in correctly by choosing the brown sugar instead of the bbq. I intend to try them again with bbq. The onion soup was excellent

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  22. RuthB

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2023

    overall5food5service5ambience5
    Great breakfast place. Reasonably priced extensive menu with plenty of options. Great service, quiet atmosphere, which made it great for a good visit.

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  23. RandyK

    1 review

    3.0

    1 review

    Dined on September 9, 2023

    overall3food4service4ambience5
    Not very happy to learn that Bud light was not available. This is the 4th restaurant in the region in the last month that did not have Bud light available for dinner on a Saturday evening. They all claimed there order was short shipped and the beer stores had no stock. I happen to know they are lying… I believe the real reason is that Budweiser supports gay rights. SO WHAT? It’s good beer , it’s not gay or straight, white or black, male or female or anything other than good beer. So come on let’s get over this nonsense…

    Charcoal Steak HouseResponded on September 10, 2023

    Hi Randy, thank you for your review. I want you to know that I am familiar with the controversy you are referencing, and I agree with you that anyone who would not stock that product on those grounds would be making an ethical mistake. I can assure you that does not align with our values in any way. You may have noticed we proudly list Bud Light on the menu, and hopefully will have it back in stock soon. Thank you for your concern and we hope to see you return for a Bud Light soon, it's a fantastic beer. Dave Ambrose General Manager 519 893 6570

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  24. MikeG

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on September 9, 2023

    overall5food5service4ambience5
    Excellent food and service. Great wine list / bar menu. Have been going to the Charcoal for 25 years and will continue to do so.

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  25. BrydonB

    1 review

    5.0

    1 review

    Dined on September 8, 2023

    overall5food5service5ambience5
    Incredible place overall, the service is amazing, they were always around, but not in an annoying way. The place was beautiful(even the bathrooms with actual towels for hands). The menu's weren't very big, but after having their food, it really doesn't need to be, it both looked and tasted incredible. Only complaint is the price of the drinks, $12 for a drink. However although that's my only complaint, I will still go back and I will still get a drink, they tasted great!

    Is this helpful?

  26. OpenTable Diner

    Toronto

    6 reviews

    5.0

    6 reviews

    Dined on September 8, 2023

    overall5food5service5ambience5
    Great service, hot, yummy food. Quiet and pleasant atmosphere

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  27. SJS56

    Toronto

    10 reviews

    4.0

    10 reviews

    Dined on September 7, 2023

    overall4food5service3ambience3
    Fabulous food! We ate on the covered patio and were disappointed that it now has tv screens. I understand them being in the bar area but I could barely look at my dinner companion without seeing a tv. Not my idea of dining out!

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  28. NancyV

    1 review

    4.0

    1 review

    Dined on September 7, 2023

    overall4food3service4ambience4
    We went here for a birthday, two adults two older teenagers. Sat at bar seating, wish they asked if we wanted the patio it looked nice to sit outside but wasn’t asked. Appetizer was some different bread and butter not complimentary anymore have to pay for it. Kids ordered crown steak and shrimp with lobster butter, didn’t see any bacon wrapped around steak or much lobster butter. The steak was ok, shrimp was good but the downfall was the potatoes dry and tasteless. Hubby got the lamb which he said was just ok. I got the beef Wellington which was suppose to be tender but I found it on the dry side. He received the cream brûlée for dessert which was actually good. We also had 2 beers and a glass of wine. Bill over $300 with tip. Next time will go right to Charcoal steakhouse.

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  29. Jamie

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on September 4, 2023

    overall4food4service4ambience4
    The ribeye steak was very good and cooked to perfection. My wife's beef bowl was also good but on the salty side. The ambiance of the restaurant was also very nice. Our waitress was also excellent. The only drawback was the price of the steak was a little on the high side.

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  30. LoriM

    Toronto

    1 review

    5.0

    1 review

    Dined on September 4, 2023

    overall5food5service5ambience4
    The Meal was delicious. We started with the Sinopie Chianti. For apps we ordered the Caribbean crab cakes (has a little bite but very good) and Parisian cheese toast (ah….garlic). My husband ordered the NY strip and I had the steak & frites. All was done perfectly. To top it off, we had the crème brûlée which they gave us complimentarily once our wonderful server Vicki learnt it was our anniversary. Would recommend!!

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  31. shawnO

    1 review

    5.0

    1 review

    Dined on September 3, 2023

    overall5food5service5ambience5
    We had a great meal and mostly the server was the star of our evening .

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  32. KevinH

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on September 2, 2023

    overall4food4service5ambience5
    Overall it was very good. We had a nice evening with friends and the food was good quality for the price. The noise level was moderate and we were well looked after by staff.

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  33. roadtripredhead

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on September 2, 2023

    overall5food5service5ambience5
    Fantastic evening celebrating with family and friends. Victoria, our server, was excellent-attentive and pleasant. Food was excellent!

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  34. JackieM

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on September 2, 2023

    overall5food5service5ambience4
    Our go to favourite for celebrations! The truffle parm fries and prime rib are my favs!

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  35. LNH04

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on September 2, 2023

    overall5food5service5ambience5
    We celebrated our anniversary and it was super special. Our waitress was incredible and we had lovely conversations. She was patient with our boy and made our celebration special. Lots of great options for gluten free and dairy free which I was pleased. Also went downstairs to get pizza for our son as it is his fav. We love coming here!

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  36. IanG

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on September 1, 2023

    overall5food5service5ambience5
    We were greeted by friendly staff on arrival. There is lots of space between tables. The restaurant is busy but not noisy. Our server was wonderful. We enjoyed the food. We had a wonderful experience.

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  37. Lazy

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on August 31, 2023

    overall5food5service5ambience5
    We had a wonderful waitress. She was very attentive with a great personality. Our steaks were delicious and prepared as ordered. We ate outside on the lovely patio. This is the best place for steak!

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  38. AllisonB

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on August 30, 2023

    overall5food4service5ambience5
    Our server tonight was positive and cheerful. You could tell she does her job well. She checked up on our table throughout the evening and made sure everything was good. The drinks and food were delicious. A good experience overall.

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  39. TammyL

    1 review

    5.0

    1 review

    Dined on August 30, 2023

    overall5food5service5ambience5
    Excellent food and our server was very friendly, attentive, and knowledgeable!

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  40. NewDundee

    Toronto

    1 review

    4.0

    1 review

    Dined on August 28, 2023

    overall4food4service4ambience4
    Service excellent. Food exceptional - I highly recommend the Steak and Blue salad! Great value. The perfect place to celebrate... anything! Love the Charcoal.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Contact tracing information collected

FAQs

Charcoal Steak House offers takeout which you can order by calling the restaurant at (519) 893-6570.

Charcoal Steak House is rated 4.6 stars by 3457 OpenTable diners.

Charcoal Steak House does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 31 times today

Order delivery or takeout

Google Map for Charcoal Steak House

2980 King Street East, Kitchener, ON N2A 1A9

Dining areas

Additional information

  • Cross street
    Fairway Road North
  • Neighborhood
    Kitchener
  • Hours of operation
    Mon–Thu 11:30 am–11:00 pm Fri 11:30 am–12:00 am Sat 11:00 am–12:00 am Sun 9:00 am–10:00 pm
  • Cuisines
    Steakhouse, Seafood, Canadian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Shared parking with the Radisson hotel. Electric car ports on the lower level, Fairway Road side of building.
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Alex Dunbar
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Gluten-free Options, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (519) 893-6570
  • Catering
    We offering select catering services for large scale events! From 20 - 500 people, we have created memorable experiences that bring the iconic Steak House to your door!
  • Private party facilities
    Private and semi-private dining rooms available for your special occasion from 8 to 50 guests.
  • Private party contact
    Merrin Manser: (519) 893-6573 ext. 2743
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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