Charbonos - Avon

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1. R

   Rayasu222

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food2service4ambience4

   Haven’t been here in a couple years and was excited to go back. Normally the food is really good. Was sad to see they took one of my favorites off of the menu. We ordered shrimp cocktail that was over cooked and was not peeled. The produce for our salads was really dingy and old. Steak was amazing as per usual. Carrot cake looked beautiful was but the cake itself was very bland. They were out of half of the items in the menu and were out of many alcohol options as well. I’m sure we will be back, but last night was not the restaurant I remembered. Hopefully it was just an off night! Staff were super friendly as usual and service was great! The only thing that was off putting was we had a reservation for 7:00pm. The food took a bit to come out (which was no issue), but the staff were closing the place down, turned the lights up and the music off before we even got our entrees. This has never happened before, but it was super awkward.

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2. OT

   OpenTable Diner

   Indiana

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   overall2food5service1ambience3

   We had a reservation for 7:30 but had to wait 20 minutes for our table. It took 45 minutes for our food to arrive after we ordered. The food is great but the service was pretty poor. This caused us to rush through our dinner and take our deserts home as we were running very late for another event for my daughters birthday. I’ll chose another place next time.

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3. S

   Steve

   Chicago

   22 reviews

   vip
   4.0

   22 reviews

   Dined 6 days ago

   overall4food4service5ambience4

   The food was good and Calvin was an excellent server. We never had to ask for a drink refill, our order was correct, and he checked on us multiple times.

   Charbonos - AvonResponded 3 days agoThanks for the 4 stars Steve! We hope to earn a 5th star on your next visit.

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4. T

   Three

   Indiana

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Food was great. Even the bread and oil ..it alone was amazing! Calamari...was o.m.g. delish...

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5. SS

   SarahS

   Indiana

   17 reviews

   vip
   5.0

   17 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Fabulous service and delicious food! Love the chicken scampi, please put that on your regular menu!

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6. OT

   OpenTable Diner

   Indiana

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Such good food and the perfect portions.

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7. L

   Limey1965

   Indiana

   24 reviews

   vip
   4.0

   24 reviews

   Dined 7 days ago

   overall4food3service5ambience4

   The dinner was outstanding as was the service. The dessert tasted like it was prepackaged. I have never seen tiramisu served with a blob of chocolate pudding. There was a tiny spot of espresso on the lady fingers that were otherwise plain and crunchy. The whipped cream tasted like it came from a spray can. The carrot cake was dense. I wouldn't order dessert there again. However, we love the Cunningham Group restaurants and would try Charbonos again for a meal.

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8. E

   Emily

   Indiana

   5 reviews

   4.0

   5 reviews

   Dined on January 26, 2023

   overall4food4service4ambience4

   Good quality food. Great portion size. Good service. Overall great experience.

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9. JA

   JAYn

   1 review

   1.0

   1 review

   Dined on January 22, 2023

   overall1food1service1ambience3

   Food was burnt, took a long time to get food. Server was not good.

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10. OT

    OpenTable Diner

    Indiana

    1 review

    3.0

    1 review

    Dined on January 22, 2023

    overall3food4service2ambience3

    This was our first trip to Charbonos as it was my wife’s birthday. The food was good but not good enough to hurry back. Our server seemed a bit nervous and missed on a few points. We had to ask for drink refills and he never brought the to go box my wife requested. Further he never asked if we wanted dessert which we would have purchased. We will probably return again to try some other dishes.

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11. SD

    StacyD

    1 review

    5.0

    1 review

    Dined on January 18, 2023

    overall5food5service5ambience5

    Carbones has always been our go to place for work functions. We had one person late and showed up after we had ordered. Her food came out with ours. Perfect!

    Charbonos - AvonResponded 3 days agoThanks for the excellent review!

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12. OT

    OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    The food and service were absolutely amazing! We ordered calamari as a starter, and ribeye steak. The waiter was very attentive, and the food came at all the right times. The steak was extremely tender and seasoned perfectly, and the herb butter was to die for. My only negative comment is that the lemon blueberry cake should be renamed vanilla blueberry cake because there was absolutely no lemon flavor, and it was not very good. We are already talking about returning, but we will skip the cake!

    Charbonos - AvonResponded on January 9, 2023Thank you for the review, kind words, and feedback! We are pleased to hear you had a positive dining experience with us. We hope you will join us again soon!

    Report
13. T

    Teresa

    1 review

    1.0

    1 review

    Dined on January 8, 2023

    overall1food3service1ambience3

    The whole experience was a comedy of errors from them serving ( and charging me for) a half glass of wine as it was all they had left of that particular one to getting one of my dining partners order totally messed up and weren't particularly professional about replacing it. They did comp it though. Our server must have been really new but he was very polite even if not well informed about the menu. There were several other small annoyances. For the prices I expected a lot better service and food. I will not be going back.

    Charbonos - AvonResponded on January 9, 2023Teresa, thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us at (317) 272-1900 and we'd be happy to hear how we can do better. Our deepest apologies, Charbonos

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14. MH

    MelindaH

    Indiana

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service1ambience4

    Service was horrible. Food was undercooked or cold. Very expensive and not worh it at all.

    Charbonos - AvonResponded on January 9, 2023Thank you for providing your feedback and letting us know about this issue, Melinda. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (317) 272-1900 and we'd be happy to hear how we can do better. Our deepest apologies, Charbonos

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15. DP

    DustyP

    Indiana

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Food was delicious and our waitress was excellent.

    Charbonos - AvonResponded on January 9, 2023Thank you for the five stars and feedback! We are pleased to hear you enjoy dining at Charbonos. We hope to see you again soon!

    Report
16. L

    Local

    Indiana

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food4service5ambience5

    Great experience! We made a reservation online and showed up 15 minutes. The hostes was very polite and was able to seat (which we told her we did not expect and were totally fine to wait) Our server, Emme, was friendly, had great timing, and never made us feel rushed but always showed up to fill drinks and check on us at just the right times.

    Charbonos - AvonResponded on January 9, 2023Thank you for the five stars and feedback! We are happy to hear you enjoyed your dining experience at Charbonos and will be sure to pass the message along to Emmy! We hope you will come back to join us again soon!

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17. W

    Whit

    Indiana

    9 reviews

    5.0

    9 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    In a town full of chain restaurants, Charbono’s is the place to be for a nice, sit down, chit-chat with friends dinner.

    Charbonos - AvonResponded on January 9, 2023Thank you for the five stars and feedback! We are pleased to hear you enjoy dining at Charbonos. We hope to see you again soon!

    Report
18. JW

    JlmW

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Great food & friendly service, we had a wonderful experience, as always.

    Charbonos - AvonResponded on January 9, 2023Thank you for the five stars and feedback! We are pleased to hear you enjoy dining with us at Charbonos. We hope to see you again soon!

    Report
19. AM

    AndrewM

    Indiana

    9 reviews

    5.0

    9 reviews

    Dined on January 7, 2023

    overall5food4service5ambience3

    Good food. Great Menu! Chairs at our table were wobbly.

    Charbonos - AvonResponded on January 9, 2023Thank you for the five stars! We hope to see you again soon!

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20. A

    Anniversarygoer

    Indiana

    17 reviews

    vip
    4.0

    17 reviews

    Dined on January 1, 2023

    overall4food5service4ambience5

    The food was great, but the service was slow.

    Charbonos - AvonResponded on January 9, 2023Thank you for the review and feedback! We hope to earn that fifth star on your next visit!

    Report
21. K

    Kats

    Indiana

    7 reviews

    4.0

    7 reviews

    Dined on December 31, 2022

    overall4food5service5ambience4

    The waitress Erica was delightful and very attentive. Food choices are somewhat limited, but all choices were good.

    Charbonos - AvonResponded on January 9, 2023Thank you for the review and feedback! We will be sure to pass the message along to Erica!

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22. BM

    BMiu87

    Indiana

    25 reviews

    vip
    5.0

    25 reviews

    Dined on December 31, 2022

    overall5food4service5ambience5

    On New Year’s Eve, our party of nine got outstanding service and had a fine dinner. Steaks were very good, snapper was good, salads were delicious.

    Charbonos - AvonResponded on January 9, 2023Thank you for the review and kind words! We are pleased to hear you enjoyed dining and celebrating the new year with us at Charbonos. We hope you will join us again soon!

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23. C

    Cabdiva

    Indiana

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 31, 2022

    overall3food3service3ambience3

    The roast beef on the Chicago is not real roast beef, it’s processed garbage. We have not been to Charbonos in awhile and the quality has definitely not what it was.

    Charbonos - AvonResponded on January 9, 2023Thank you for the review! We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!

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24. MA

    MichelleA

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Food is really good - it was our servers first night and she did an excellent job!

    Charbonos - AvonResponded on January 9, 2023Thank you for the five stars and kind words! We hope you will join us again soon!

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25. OT

    OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service4ambience4

    Christmas Eve was fantastic

    Charbonos - AvonResponded on December 29, 2022Thank you for the five stars and feedback! We are pleased to hear you enjoyed dining with us and hope you'll join us again soon!

    Report
26. S

    Steaklover

    Indiana

    60 reviews

    vip
    4.0

    60 reviews

    Dined on December 24, 2022

    overall4food4service5ambience5

    It has become a tradition for my wife and I to dine at Charbonos on Christmas Eve. Everything was great as always!

    Charbonos - AvonResponded on December 29, 2022Thank you for the review and feedback! We are pleased to hear you enjoy celebrating with us at Charbonos. We appreciate your loyalty and hope to see you again soon!

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27. OT

    OpenTable Diner

    Indiana

    3 reviews

    5.0

    3 reviews

    Dined on December 20, 2022

    overall5food4service5ambience5

    We celebrated our eighth year wedding anniversary at Charbono's and had an excellent meal and cocktails. Wonderful experience and service was excellent a HUGE THANK YOU to Erica. She's involved but doesn't smother you, Erica offered informed opinions on entree's, appetizers and drinks...she was right on every front!

    Charbonos - AvonResponded on December 29, 2022Thank you so much for the five stars and sharing your experience! We will be sure to pass the kind words along to Erica! We hope you'll join us again for your next celebration!

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28. LS

    LizS

    1 review

    3.0

    1 review

    Dined on December 17, 2022

    overall3food3service3ambience2

    The service and food aren’t as good as they used to be.

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29. TG

    TomG

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on December 17, 2022

    overall5food5service5ambience3

    I'm not sure who our waitress was but she seated us in a semi private room where she proceeded to take such great care of us. I wish I knew her name so I could ask for her again. I had two small grandchildren with me and she was very attentive to their needs as she was with all of us. Great food and great service .

    Charbonos - AvonResponded on December 19, 2022Your servers name was Autumn. Thank you for the kind review and 5 stars!

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30. OT

    OpenTable Diner

    Indiana

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food3service5ambience4

    Our server was great, very attentive and friendly. The food was well-timed, but the dishes were a little underwhelming. I had the surf and turf special. The bbq glaze was all I could taste and it took away from what could have been a nice dish.

    Charbonos - AvonResponded on December 19, 2022Thank you for the feedback on the special. I will discuss it with our chef team. Glad to hear you enjoyed yourself otherwise.

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31. A

    Anniversarygoer

    Indiana

    17 reviews

    vip
    4.0

    17 reviews

    Dined on December 16, 2022

    overall4food4service4ambience5

    Very good as always

    Charbonos - AvonResponded on December 19, 2022Thanks for the review. We look forward to seeing you in the future!

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32. CL

    CharlesL

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on December 13, 2022

    overall5food5service5ambience5

    I like to bring my grandson for lunch several times per month. He calls it the "fountain restaurant" and really enjoys our lunches. The staff is always great and the food is perfect for him and me.

    Charbonos - AvonResponded on December 15, 2022Thank you for the 5 stars! We look forward to seeing you and your grandson in the future>

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33. KM

    KristenM

    Indiana

    6 reviews

    3.0

    6 reviews

    Dined on December 12, 2022

    overall3food2service3ambience4

    We love Charbonos but we’re highly disappointed last night. Chicken dishes were over cooked. The Marsala was lacking in flavor. We mentioned this to our server who just said, “Ok”. Not the typical experience we have at Charbonos. Week try again in the future hoping it was just an off night for the staff.

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34. JK

    JasonK

    Louisville

    41 reviews

    vip
    4.0

    41 reviews

    Dined on December 11, 2022

    overall4food4service4ambience4

    It was good. Only complaint is that bar said they couldn’t make an espresso 🍸 martini. She said they didn’t have any coffee at all. That seems strange for the winter and holiday season.

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35. L

    Lars

    Indiana

    1 review

    3.0

    1 review

    Dined on December 10, 2022

    overall3food3service5ambience4

    Over cooked shrimp. There didn’t seem to be much alcohol in the drinks

    Charbonos - AvonResponded on December 13, 2022Thank you for the review and feedback! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us at (317) 272-1900 and we'd be happy to hear how we can do better next time!

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 10, 2022

    overall5food5service5ambience5

    We had a last minute family lunch we got to have with the best waiter. He was amazing and hilarious and put up with us through the entire meal.

    Charbonos - AvonResponded on December 13, 2022We are so happy to hear you enjoyed dining with us at Charbonos! We put guest experience and satisfaction as our top priority, and your review reaffirms the hard work our staff puts in every day. Thanks again for your kind words and we look forward to seeing you again!

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37. BH

    BillH

    1 review

    3.0

    1 review

    Dined on December 9, 2022

    overall3food3service3ambience3

    The Tuna appetizer was VERY good. The bread and oil was a nice treat. My wife's pasta dish was rich and flavorful. My Caesar salad was OK but way too much dressing. I couldn't finish it because the Romain was soggy and soaked by the time I was half done. The Calamari was meaty. Some may love it Charbono style but, it was no longer crispy by the time they added their special sauce. I'd suggest serving the sauce on the side so we have a choice

    Charbonos - AvonResponded on December 15, 2022Bill, Thanks for the feedback on the Calamari and the Caesar. I will be sharing this with our chef and culinary team. Cheers!

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38. J

    Jeanne

    Tampa

    3 reviews

    5.0

    3 reviews

    Dined on December 9, 2022

    overall5food5service5ambience5

    Charbono's food is always wonderful. And, the service is always great!

    Charbonos - AvonResponded on December 10, 2022Thank you for the 5-star review! WE look forward to see you very soon! Kindest Regards, Patrick Butterly

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39. OT

    OpenTable Diner

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on December 8, 2022

    overall5food5service4ambience5

    Christmas gathering

    Charbonos - AvonResponded on December 10, 2022Thank you for the 5-star review. Kindest Regards, Patrick Butterly

    Report
40. M

    Mike

    Indiana

    110 reviews

    vip
    5.0

    110 reviews

    Dined on December 2, 2022

    overall5food5service5ambience4

    We both ordered the evening special of “Seafood Pasta” and it was outstanding. Great flavor, plenty of pasta and generous portions of shrimp, lobster & crabmeat. Bread pudding for dessert capped a fabulous meal. Service was also great from “Jules.” We always try to sit in her section due to her prompt attention, quick service and friendly manner. Overall, a great evening, Charbonos never disappoints!

    Charbonos - AvonResponded on December 6, 2022Hi Mike, thank you so much for the review and kind words! We are pleased to hear you enjoyed dining with us at Charbonos. We will pass the message along to Jules! We look forward to seeing you again soon!

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