Cascades - The Stanley Hotel

The server was fine, just a tad gruff. Plus they forgot a side. However, the waffle and my wife's crab cake Benedict made up for it.

Food was delicious, service was fine. Entrees include just the entree, no sides. Sides are priced separately. Makes for a very expensive meal.

When we sat for lunch we found out our server was new and unable to answer any questions about the menu. (did they train her). We arrived at the end of lunch so about half way through the server told us she had to leave for her other job and that James would finish taking care of us. We NEVER saw James the rest of the meal until he brought us the bill. The only person that really assisted us during our lunch was the woman refilling our waters. It was a very disappointing experience. Afterwards, we went to the bar to stay for a bit and had a much better experience with the staff there.

As always, the food was wonderful. Our server this time was wonderful and had great recommendations.
The lobster mac and cheese was off the hook and the drinks did not taste watered down this time.
With the a la cartel menu, beware to share sides as they are massive portions and make a meal by themselves. That’s the only reason for the 4 star rating... you can end up with a huge bill if you actually order as you would at another a la carte menu.

Wasn't offered a gluten free menu, if there was one, when I asked if an item was gluten free. Other wise, waitress was great.

Food was great, service was better. Our server, Patrick, was both knowledgeable and patient with my seven year old picky eater. And made us feel extremely welcome. The highlight, however, was the whisky bar and the terrific bartenders. We will definitely be back!!!

Fabulous as always! Our trip to Estes is never complete without a visit to the Stanley! For a glass of wine on the porch to enjoy the gorgeous mountain views OR a sit down elegant dinner.

Well prepared American fare, nothing fancy but tasty nonetheless. Mixed drinks are good but pricey.

I have been to many expensive restaurants but usually left feeling that it was worth it for that given event. In this case I have to say I have never felt so 'taken' by the cost vs the food. I know it's a grand hotel and expected it to be expensive and am ok with that. We actually stayed in the hotel that night. I thought that the 22.00 price tag for salmon was expensive but pretty much the going rate for where I was. When the plate came with only a piece of fish that was four inches square I was floored. It was not even a full piece of salmon. It was ala cart so of course the potatoes were 6.00 bucks. That is a lot but again, where we were... 12.00 bucks for soup. I knew all this when we ordered and was ok with it - I guess not getting a full piece of fish just put me over the edge. I'll never eat there again nor will I recommend it for that very reason. I am good with pricy meals, but should leave feeling like it was worth it and not like I was taken.

Breakfast is delicious, filling. The Denver Omelet is more than you can eat. All of their omelets are great and the bacon is a side that is a great addition. The service was great!

Great Belgian waffle with side of bacon. Fruit tops the waffle. To balance the sweetness, a side of bacon is great. Great food and service

Great selection variety for vegan and meat eaters. Great service

We ate at The Cascades twice in two nights. The crab cake appetizer was great, as were the Elk Loin special and the 3-game Meatloaf. The only reason it didn’t get 5 stars was the Steak was too rare, even after we sent it back. Excellent Whiskey menu!

Loved the waiter. Steak could have had more flavor but loved the side dishes. Very neat place to eat.

Only went to cascades because it was in the hotel.
Our waitress was kind of slow/not attentive for how slow the restaurant was. Food is SUPER over priced for garbage, I can make better food at home. We had the Filet, Lobster mac and sides-- all of it was bland, no seasoning at all. For how overpriced it is, all meals should come with sides. Will never go back, not even if we stay at the Stanley Hotel. LOOK AT YOUR PRICES, looking at the menu literally made me feel disgusted.

We loved Te Cascades. I saw several comments about the waiting time to be served. Buy our experience was complete opposite. Our waiter Diana was friendly and didn't forgot to give my husband a happy birthday greeting as I requested. The service was fast and the food was delicious!! If we come back to Estes Park. We will come back to The Cascades. Well done!!! :)

Dennys level food and service at resort prices.

I chose this for the location due to we were finishing our tour right before our reservation. However, now I wish I would have driven all the way down to Denver for a better meal. The restaurant is situated inside of a noisy bar and separated by a low window. They have bar music that is classic and 90's rock playing throughout the whole building. It's completely contradictory because you go to the restaurant for fine dining. Again, looking at the restaurant set up, you would think that the waitress would serve you as if you were there for a special occasion. Yet, we were constantly being questioned if we were done and if we wanted anything else. I am not sure if it was due to our age, or if it was because we were taken back by the atmosphere, but the waitress did not ask if we were celebrating anything and did not ask us to check our $40 steaks. By the end of it we just asked for our checks and then she finally got the hint that something was wrong. The food was overall a disappointment. We both asked for our steaks medium rare, and when they came out it was cold. Only one of the 5 dishes was hot. The Lobster Mac and Cheese was chunky due to sitting and you could tell the red wine demi-gloss had congealed. Even after the waitress "fixed" our bill we payed over $100 and they never celebrated the birthday that we came to enjoy with them. It wasn't a jump scare, but it sure was shocking how disappointing it was.

The food was good and fast. It was pricey. The waiter wasnt friendly almost to the point of being rude. Overall good food but bad service.

Restaurant and atmosphere was really nice. People were polite. Our waiter was polite but not too friendly. It took an hour to get our food. The was good and the portion sizes were good as well. $

The food and service was just average. Nothing special about the experience at all. Food was expensive and lackluster. Would not got back.

This is a hotel and restaurant that is relying on its history for visitors. The Cascades has mediocre food, is small and crowded. Had great service tho. Will not return, have “done” the Stanley.

Ordered four meals three came out at once and i was told that my burger would be right out ten minutes later the waiter came over to check on us and saw that i still didn't have my food. Went to the back and came out a few mins later with my burger he asked if i needed anything else and i said ketchup he left and never came back until he brought us our check. Meanwhile we witnessed him having a five minute conversation with one table about dogs and wine and checking on another table multiple times. We felt like we weren't given proper attention because we were a young family that were dressed casual while the other tables were older people dressed like they had money. We will not return

We went here for a special occasion. The service was spectacular! Be aware that the service is according to very old school dining etiquette. The food was good, main portions adequate, but needs a little more seasoning ( salt and pepper). The sides were very generous and mean to be shared. Although some dining formality, it was definitely weird mix of family style and fine dining. I would definitely recommend going at least once if you’re staying at the Stanley, but I would not go out of my way to eat there otherwise.

Service was late and inattentive. Food not bad.

The service was good, but the food was average at best, and it's pricey. But the Stanley is a great hotel, and the ambiance in their primary restaurant makes an average meal better. As another reviewer writes below, it's worth trying once, but once is more than enough.

Wonderfully friendly staff who really know what customer service is all about. The food is pretty amazing too! Our evening at the Stanley was perfect. Thank you!

the Stanley hotel is a classic destination for many locals and people from all over the world, the cascades restaurant while it’s nice, it should offer more variety on their menu, make it more interesting we had a N.Y. strip, the filet, a shrimp cocktail, a ceasar salad and two desserts the brownie and the creme brulee, they were good but not great, the steaks were cooked perfectly we also ordered the lobster Mac and cheese and the mushrooms. The lobster mac was good, the mushrooms were awful cold and insipid there was nothing to them no sauce or herbs like they were advertised on the menu. Disappointed! the wine we picked was good, very bright in the dining room. Overall was good, I’m not the type of person that would sent something back to the kitchen because my wife and i both work in the industry, but it would like to see more from this restaurant like oysters or some type of tartare and more seafood options scallops were not available when we dined there.

Overall very nice however the wait staff was a bit snippy and did not meet the level of waitstaff you would typically find at this price point. Would recommend more training for waitstaff to include when you remove food from table and how to more effectively interact with dinners— to create a more positive, memorable experience.

We arrived 10 minutes early and were seated 20 minutes after our reservation time slot. Food portions were very small. Food was nothing special. Our waitress was very attentive. It is a big hotel restaurant so while fun to visit the Stanley Hotel, (we were guests at the Lodge). it's a restaurant you might want to try once, but once would be more than enough,

Limited menu, overpriced. Everything is a la cart Steak $40 Carrots $10 and so on

My sister and I were so looking forward to this meal. At first, our waiter, Marc, seemed nice enough but once we got our bottle of wine it was like we were completely invisible. He wouldn’t make eye contact with us, we had to call him over to ask for bread and to order. We ordered the elk (which I never had before and was SO looking forward to) my sister ordered filet. This was at 6:45. Food came at 7:45 completely cold and not even enjoyable. We were starving and couldn’t even eat it. We told the waiter it was cold and he wasn’t sympathetic whatsoever. Just said “don’t know why it’s cold”. K Marc. Came back gave us a whooping 10% off our $150 check. Nope. Manager came over and I said I wasn’t paying that. Came back and took the filet off. No, still not paying. Manager came in and said she would have us pay for our Brussels sprouts and wine...how does that make sense? Eventually took the Brussels off and we paid for the wine. I am so beyond disappointed at the service of this restaurant. What should have been a nice dinner turned ugly, fast. Thank god there was a McDonald’s down the road and now I am enjoying my Big Mac!

It is loud since it is right next to the bar, the service took a lot longer than it should have, and the food is what I would expect from a low end chain like Applebee's while the price tag implies good food. Go somewhere else in town for food then come back to the bar for their whiskey selection

Service was poor. Had to chase down our server several times because everyone was "too busy" doing backwork because we had one of the last lunch reservations and dinner was coming up. Don't let people make a lunch reservation at 3:30 if your servers are too busy getting ready for dinner and you can't spare someone to serve guests properly.

Food, as always, was good but overpriced.

Felt as if we were in the way....and another couple who was sent to open seating by the host but came to dining room by mistake were completely ignored by staff until they were sent away rudely because "dinner is not served until 5" and it was obvious no one wanted to help them...as if their comfort or business was of no concern to wait staff or management to even try to help them find a place in open seating at least. They were treated very poorly right in front of us as we were made to feel "in the way" of getting ready for dinner guests who had reservations. I had lunch reservations as well! Not impressed.

Had high hopes given the location at the Stanley Hotel- interesting setting but left thoroughly disappointed in our overpriced dining experience. Dressed up cafeteria food at best- left quite a lot on our plates because it was not appetizing. Meat over cooked, dried out, and desert was inedible. Take the tour then find another spot to eat. Bummer.

The food was tepid at best. The elk was actually borderline cold when served. The appetizer was not prepared as described. It was all quite disappointing, really, especially considering the price. You pay a premium, you should expect high quality. This was my second disappointment at Cascades. I will not be going back.

Wonderful anniversary dinner. Great food, perfect service staff.

The breakfast was mediocre and the bacon was burnt. However, the staff was wonderful and the very attentive. I would not recommend for breakfast.

The restaurant had a cool historic vibe and offered unique whiskey flights. Tre was very attentive in refilling our water and attending to our table. Our actual server was pretty slow but that was alright because we weren’t in a hurry. We had the beet salad which was excellent, the lobster mac and cheese which was pretty good but a little dry, and the side of mushrooms which were really dry and rubbery. Overall it wasn’t bad but I do think I expected the food to be a little better.

Unfortunately, a woman who was very upset was seated next to our table and proceeded to get louder during our dinner. She became angry when we looked over at her though no one said anything to her. Sort or ruined our evening. Certainly not restaurants fault though I feel a manager should have intervened.