Carmine's - Washington DC

Carmine's - Washington DC 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. T

   Tahja

   Washington DC5則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 5

   Unfortunately, the special occasion that we were visiting for was made less special by the fact that the main dish was inedible to the guest of honor. My daughter chose this restaurant due to the fact that most Italian restaurants use heavy creams or butters, and she has a DEADLY dairy allergy! Let me just say that what we were delivered and what we sat down and consumed were totally different! The olive oil and garlic pasta with penne pasta and shrimp had her in the restroom with her EpiPen! We are ASSURED that the recipe was no different, but I can confirm as one that CAN consume dairy that there was DEFINITELY SOMETHING in the dish we were served that caused issue! The taste was definitely that of dairy! Cross-contamination MAYBE…someone else’s dish delivered to our table possibly. Making us feel STUPID when mentioning it and brushing it off…HORRIBLE! Never again. I hate to say this because we are usually quite satisfied! I mean, SHE chose this as her GRADUATION DINNER because she loves it so much! So sad!!! Ohhhhhh…wait! We left something behind and were ASSURED that they looked EVERYWHERE and couldn’t locate it. That didn’t settle well with us either! We drove 30 minutes back, went right to the table and found our item. Ok. I’m done now. •Food Allergy Issue: The guest of honor’s dairy-free pasta dish contained dairy, causing a severe allergic reaction. •Restaurant Response: The restaurant dismissed the customer’s concerns and failed to address the issue appropriately. •Lost Item: The restaurant claimed to be unable to find a customer’s lost item, but it was later found at the table by customer after that drove 30 minutes back to the restaurant.
   

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2. R

   Renee

   New York City4則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service, good food & management was awesome.
   

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3. T

   Teddy VIP

   Washington DC17則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   U need more servers. This was the slowest service we’ve ever had here.
   

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4. J

   Janet VIP

   Washington DC20則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 4

   We enjoyed our meal. Our servers, Jaylen and Nadia, were good. Our entree took a bit of time to come out, and my husband didn't think it was piping hot. I wish they had a half size salad, because for two people a salad and entree is too much food. Overall, we enjoyed our time at Carmine's and we will go back.
   

   Carmine's - Washington DC已在4天前回覆

   Thank you for leaving such a wonderful review. The team here at Carmine's Washington DC is thrilled to hear such good feedback, and we are proud to be the best Italian Family-Style restaurant in Washington, D.C. We are glad you and your party loved our friendly services and homemade dishes, which are made fresh daily. We strive to deliver great experiences consistently and hope to see you again with all your friends and family! Sincerely, Kevin Alexander Assistant General Manager
   

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5. J

   Jim VIP

   Dallas3則評論

   1.0

   在2025年4月26日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   Food was fair at best. Inexperienced service. A group next to us that had reserved dinner for 8 quickly became 16 and the restaurant did nothing to support the other diners who were clearly disrespected and disrupted.
   

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6. G

   Grace

   Atlantic City5則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We took our friends here for a night out and it was amazing! The drinks and food were 10/10. We will go here anytime we are in DC!
   

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   Carmine's - Washington DC已於2025年4月28日​回覆

   Thank you for leaving such a wonderful review. The team here at Carmine's Washington DC is thrilled to hear such good feedback, and we are proud to be the best Italian Family-Style restaurant in Washington, D.C. We are glad you and your party loved our friendly services and homemade dishes, which are made fresh daily. We hope to see you again and please bring all your friends and family! Sincerely, Kevin Alexander Assistant General Manager
   

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7. S

   Scott

   大波士顿1則評論

   2.0

   在2025年4月26日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   We visited Carmine’s this past weekend with high hopes, but it turned into one of the most frustrating dining experiences I can remember. We were a table of six, including a child and a guest with a gluten-free dietary need. Our server didn’t write anything down (despite multiple unique orders), and the results were exactly what you’d expect: •Multiple pastas arrived wrong. •Gluten-free guest was never informed their dish wasn’t available as a lunch option — we only found out when entrees arrived. •Only one of two appetizers was delivered (late), and the other never came — we chose not to push the issue just to keep the meal moving. •Entrees took over an hour to arrive, and when they did, two of us were given the wrong pasta, plus full family-sized portions despite ordering lunch sizes. •No check-ins, no updates, and it took 15 minutes to get the check after declining dessert. The food itself was fine — nothing memorable — but the service was chaotic and incredibly slow at every step. This wasn’t just a "busy restaurant" issue. It was basic service failures: poor order management, zero communication, and no sense of urgency or care. We won’t be returning. Carmine’s feels like it’s surviving on brand name alone at this point. DC has plenty of better options if you want a real hospitality experience.
   

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8. F

   Fernando VIP

   Miami141則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great night. Service and good were good. Overall nice experience.
   

   Carmine's - Washington DC已於2025年4月28日​回覆

   Thank you for leaving such a wonderful review. The team here at Carmine's Washington DC is thrilled to hear such good feedback, and we are proud to be the best Italian Family-Style restaurant in Washington, D.C. We are glad you and your party loved our friendly services and homemade dishes, which are made fresh daily. We hope to see you again and please bring all your friends and family! Sincerely, Kevin Alexander Assistant General Manager
   

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9. M

   Mark

   Washington DC1則評論

   5.0

   在2025年4月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing location and food. Our service was impeccable. The server was not only friendly and answered our questions but he was funny, took several pictures for us and actually joined in on our jokes. Loved our experience overall. Can’t wait to go back.
   

   Carmine's - Washington DC已於2025年4月28日​回覆

   Thank you for leaving such a wonderful review. The team here at Carmine's Washington DC is thrilled to hear such good feedback, and we are proud to be the best Italian Family-Style restaurant in Washington, D.C. We are glad you and your party loved our friendly services and homemade dishes, which are made fresh daily. We hope to see you again and please bring all your friends and family! Sincerely, Kevin Alexander Assistant General Manager
   

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10. P

    Pam

    Washington DC1則評論

    5.0

    在2025年4月25日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Not only was our food delicious but Cindy our waitress was phenomenal! Family sized servings so we had alot of food leftover. Cindy packed everything up nicely. It is very noisy but we would go back.
    

    Carmine's - Washington DC已於2025年4月28日​回覆

    Thank you for leaving such a wonderful review. The team here at Carmine's Washington DC is thrilled to hear such good feedback, and we are proud to be the best Italian Family-Style restaurant in Washington, D.C. We are glad you and your party loved our friendly services and homemade dishes, which are made fresh daily. We hope to see you again and please bring all your friends and family! Sincerely, Kevin Alexander Assistant General Manager
    

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