Reservations were not really needed as there were very few people in the restaurant. Our waiter was nice and attentive. However, the over all service was slow. It had taken quite a bit of time for our meal to come out. The food was good, but nothing really special. The reason we had dinner here was because it was in the Scranton Lackawanna Station. And I really like trains and the history behind them.
We went on Valentines day. Our meal was great, the issue was with the service. We have been there in the past and never had any issues but this night was different. I don't know if our server has never waited tables before or accustom to a different place. She was not that good. She was slow and had difficulty with the limited menu that the offered for Valentines day.
My husband and I were in Scranton for a weekend event and had our Valentine's dinner at Carmen's 2.0 while we were in town. The restaurant area is incredibly beautiful and the food was delicious. Great service as well. Everything was just perfect.
We went for the 4 course wine paired menu. The portions were extra small and 3 of the four dishes were un imaginative and reminiscent of 3 star restaurant food. However, the service was excellent, being both appreciate in frequency timing, and servitude. But the killer reason to go is the environment, marble, wood, huge domed ceilings and stained glass. Don't kid anybody, we go because it is in the historic beautiful train station. I just wished the food measured up. It could really be special there.
We have been going to Carmen's on for New year Eve Dinner for 4 years. This was the most disappointing. Comparing to previous years, The menu selections were not special (basically regular menu), the food that was served was not up to the standards of a regular meal at Carmen's. The service was great, as always. We dine here often during the year, but this time is was very disappointing. It makes us ponder if the quality is degrading and if we want to continue to frequent this site during the year. Too Bad. I is a beautiful place that used to serve good food.
Although our server was excellent, she was stations at two areas on opposite ends of the restaurant and had to run back and forth, so was unable to give us her fullest attention. We had to wait at least 25 minutes to be seated even with a reservation. The food at the buffet was just so so. We may look for another location for next years Christmas dinner.
We truly love Carmens but the buffet items could have been better--buffalo penne pasta was awful as was the beef tips--very dry and it should have been beef in a an au jus would have been much better--desserts were not good at all.........
the place was empty. no one to seat you. the place was beautiful, service was ok, and food was pretty good.
Wonderful staff, great service and excellent pasta entrees. The staff was very apologetic for not notifying us that a wedding reception was holding a cocktail hour adjacent to us during the first half-hour of our meal, but ultimately the experience at Carmen's made up for that minor mistake. Love the historic building and our wait staff was fantastic.
Limited menu. If nope for the specials, it would have been difficult to find a satisfying meal. Do not go by the menu on the web site. It is ugh more limited.
food was cold, small portions and dry... wine was awful for a "wine pairing" dinner... $5 jug wine that was old and musty.
Wait staff was wonderful and totally enjoyed brunch selection.
The food, service, and presentation were excellent. The staff was friendly and were diligent in making sure the table was clean and we had what we wanted.
Elegant ambience in a beautifully restored historic building. Food and service were superb. Room acoustics were very live, due to hard marble surfaces, so people with hearing deficits may be somewhat hampered in hearing conversation. It was not busy when we were there, so this was not an issue.
The food, service and atmosphere were all excellent. I felt like I was in a top notch restaurant in New York city.