As it was the week after Christmas, it was very busy. We waited 30 minutes to be seated after our reservation time. I would think that a restaurant would be able to anticipate crowds and lessen the numbers of reservations they take during that time of year. Apparently, they are not able to.
With great anticipation, we booked a reservation for Dec 26 at the CCR, knowing this Chicago dining institution was soon to close. Unfortunately we were disappointed. The waiter came promptly and took our order. The breadbasket was slightly stale. My wife and I both had the famous Bookbinder Soup which was as good as ever. And then... it took 50 minutes for our entrees to arrive. We each ordered scallops in a lentil sauce with shallot crisps. My wife didn't like the taste but I thought they (5 medium scallops each) were pretty good. The ambience was nice, a very nautical, cozy feel. We skipped desert and left.
The server was very slow and never asked if we needed something, we had to ask for more bread, butter, etc. The food was moderate warm to cold, although tasted good, Waited 20 minutes when leaving to have my parking validated. Don't mind paying the price, if service and food are good. Would not recommend, even though you are closing, and would not revisit.
This restaurant is closing at year's end, and none too soon based on their dreadful service. Two hours after being seated our entrees arrived - and they got the order wrong. Our waiter worked hard in one respect. I've seldom seen someone try so hard to avoid our table and ignore our gestures. Another waiter finally saw our predicament and attempted to intercede, but it's hard to look past our waiter's incompetence and willful neglect. I understand that staffing issues contributed, but some heartfelt apologies and better cocktail service would have gone a long way.
They did apologize when I got up and confronted the maitre'd, but I didn't need that shining moment on Christmas Day. This wasn't the memorable experience we were looking for.
Shut it down... it's probably twenty years too late.
We were there on Christmas. Our waiter was mostly MIA and the maitre d took our order. Soups were brought before apps and just my salad after the apps. Drinks were not refilled. After 2 hours we still had not received our entrees and walked out of the restaurant. The food we did receive was sub-par. Apparently they have already checked out. Too bad. It was a miserable Christmas dinner!
Went for Christmas dinner, short staffed but still very good. The atmosphere is old world and a historic Chicago location. In the historic Drake Hotel. We had a wonderful time.
We were very fortunate to celebrate Christmas dinner here in the most iconic restaurant in Chicago. For 83 years, The Cape Cod Room has been legendary for it's Bookbinder soup w/sherry, Lobster Thermidore, Dover Sole, Beef Wellington as well as many other entrees. Our server Ramon could not have been more kind and gracious. The Baked Alaska was the perfect finish to a dinner we will long remember.
No one is more sad than we are that after 83 years of fine dining, The Cape Cod Room is closing it's doors on New Year's Day 2017. Sadly an end of an era that future generations will never experience .
It was a great meal, with great service. It is too bad the restaurant will be closing, and will not reopen after re-modeling.
We are really glad we got to go to Cape Cod before it closes forever. That's really a shame.
It was a memorable meal in a historic restaurant. I had an excellent shrimp cocktail and then mussels. Very attentive friendly service in a white tablecloth setting. It's such a shame that the restaurant, which opened in 1933, is closing to make way for retail space.
Wanted to dine in a classic before the closing. Nothing can replace the classic service. Places like the cape cod room will be missed.
We had a great time and enjoyed our food!
Sadly, the restaurant was running so far behind we were never seated and had to leave. After waiting well over an hour for our 8:00pm reservation, at 9:30pm we finally decided we had to leave. We were so sad that we missed our last chance to dine at the fabulous Cape Cod.Room.
Always the Best ! Thank You for all the great meals
Wld definitely recommend as long as u get there before Dec 31 sense restaurant is closing for good on that date-- our server Rubin & Thomas made our meal & experience exceptional!!
Well, I was a little apprehensive because I got zero responses to repeated emails and phone messages for a special request. When we arrived we were greeted by the host. A top notch jerk. Arrogant, showed no emotion (other than being disinterested) and just not pleasant. Fortunately our waiter and other staff were spot-on. Ruben was our guy. Other than being soft spoken, he took very good care of us.
We came because we know that they are closing and New Years Eve 2016 is their final service before a total remodel. Wine, food and service made up for the jerk at the door.
The food and service were impeccable. We will miss this iconic restaurant and were happy we were able to celebrate here one last time.
Goodby and good luck to your whole staff. Thank you for your service to us through the years. We will miss you after you close!
Great Experience. I would go back everyday if I could.
I wanted to have one last visit to this 80+ year old restaurant before they close its doors forever at the end of the month. The food was good, service decent, but the room is tired and rundown.