Cafe Portofino - Marriott Kauai

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717 Reviews
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$31 to $50
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Italian
True Italian fare, but also specializing in Seafood and Steaks! Cafe Portofino overlooking the Pacific Ocean off of the beach side at The Kauai Marriott resort has been called "A honeymoon destination' by Martha Stewart, and 'one of the top 10!' by Gourmet Magazine. Please come and enjoy the gentle tradewinds and enjoy a classic dining experience.

Specials

Early Special

Enjoy 25% Off Second Entree Between 5pm-6pm Daily
One Promotion Per Table

Terms and Conditions:

Valid For: 1 - 20 people

Starts: August 22, 2018

Ends: August 23, 2117

Availability: Daily 5:00PM-6:00PM

What 717 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.2
service
4.4
ambience
3.9
value
Noise · Quiet
81% of people would recommend it to a friend
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G
1 review
Dined 3 days ago
Overall 2food 2service 5ambience 5

Service was as excellent. Food sounded good but everything we ordered was very bland with no flavor. Even the calarmari which seems pretty straight forward was kind of soft and the dipping sauce tasted like canned tomato paste. Would not go back again, save your money and eat next door with the same amazing view

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SS
1 review
Dined 4 days ago
Overall 1food 1service 2ambience 1

Waited 2 hours for our food. Lobster over cooked, pastas for kids had no flavor, No Presentation of plates., rack of lamb was not full rack. With my husband being a cook for 15+ years in a hotel/restaurant, he would know all about these.. sadly he was disappointed. We felt that they catered more to tourist than locals. It’s very sad but will never go back.

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JC
New York Area
1 review
Dined 4 days ago
Overall 4food 4service 1ambience 5

We had a very bad server. She single handedly degraded our otherwise good experience with the ambience and food.

1. She brought out our main course even before we were half finished with our soup and appetizers. She left the dish sitting at the edge of our table.

2. She brought out our after dinner cappuccino with no coffee spoon and sugar.

3. We had to ask for a pen to sign our check (not a big deal).

4. This last part is unbelievable and is the worst part of our experience: as I went to use the bathroom, she left a small deck of dirty plates with bones from another table’s osso buco on our table, right in front of my seat. My wife didn’t notice it until I asked her why all these pieces of bones are in front of my seat. This could believe what had happened !!! BTW, we were not rude or disrespectful. It was such a strange experience.

The bus lady was much more attentive in refilling drinks.

I love the music performance.

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TG
Seattle
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Cafe Portofino- Marriott Kauai was one of the best experiences I had in Kauai. The staff was very nice and the experience superb! Would definitely go back!

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JL
San Francisco
87 reviews
Dined on June 5, 2019
Overall 5food 5service 5ambience 5

Just Great! We dine here every time we are on Kauai.

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m
San Diego
2 reviews
Dined on May 27, 2019
Overall 4food 5service 5ambience 5

Did not really need the reservation as when we got there it was wide open however the food was excellent Service was excellent prices were a bit high. Everything in Hawaii is a bit high so there is nothing to compare it to Definitely one of our choices for when we want to eat out at a really nice place with a great view Parking lot could definitely use a Paving Or having the potholes filled 😆

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KL
Savannah
28 reviews
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Another great dinner at Cafe Portofino! We have been here before and have always had outstanding food and service. The view is also hard to beat!

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N
Central Coast
10 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Outstanding view of the ocean. Great service, very attentive. Dinner meals were fantastic. Plenty of food. Price for dinner was appropriate for the quality. My wife and I thoroughly enjoyed the atmosphere and music. A must dinner stop. Classy!

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C
San Francisco
23 reviews
Dined on May 20, 2019
Overall 5food 5service 5ambience 5

The food was great
The service was outstanding.
The setting beautiful, but on a still night, attacked by termites.

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BA
Tucson
2 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

We enjoyed a fabulous meal with beautiful harp music playing throughout our dinner. The food was wonderful, especially the fried mozzarella and the spaghetti and meatballs. Our waiter was so attentive and helpful. This is a beautiful setting looking out over the ocean.

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PP
Chicago
2 reviews
Dined on May 17, 2019
Overall 4food 4service 5ambience 4

The location is amazing. My biggest complaint is that we both ordered a martini on the rocks. Our server even repeated it back to us. When they came out they were up, not on the rocks. This seems to be a recurring theme. My other complaint is the veal Marsala was on the dry side. Other than that it was a nice evening.

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M
Galway
1 review
Dined on May 16, 2019
Overall 5food 5service 4ambience 5

Great dinner and ambiance for our anniversary... beautiful sunset location

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AG
Los Angeles
38 reviews
Dined on May 15, 2019
Overall 3food 3service 4ambience 5

Location is excellent with fantastic view of the bay and walking distance from the Marriott Resort. Service is good. Salad was good but entree of local fish was overcooked. Prices are not cheap but charging for each refill of soda was. Dessert was three small scoops of ice cream and not worth it. Overall good for convenience and view.

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OT
Hawaii
2 reviews
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

Excellent food and service

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ED
San Francisco
88 reviews
Dined on May 4, 2019
Overall 4food 4service 4ambience 5

This was probably our 5th time there, at least, and we went twice on this trip. Good pasta. Not sure about meat dishes but the marinara and alfredo were both very good. Service is always nice and the harp player is delightful. You can't get a better view than here. Restaurant looks right out over Nawiliwili Bay. If you're staying at the Marriott, it's a 2 minute walk to the restaurant. No need to get into a car. Very nice evening

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LS
Chicago
14 reviews
Dined on April 27, 2019
Overall 4food 4service 3ambience 5

Beautiful outdoor view of the ocean. Homemade pasta was authentic Italian and excellent.

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OT
Orange County
1 review
Dined on April 24, 2019
Overall 2food 1service 4ambience 4

The menu showed pizza however we were told it was only available downstairs in their pizzeria and they wouldn’t bring it up to the restaurant The menu also listed a few fishes. My daughter went for the Opa which they didn’t actually have. They only had 1 of the 5 fishes listed on the menu. We ended up leaving because they didn’t have what 2/3 of us had planned to order.

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OT
Hawaii
4 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

The food and the service was excellent. The waitress was excellent. This is not our first time. That why we keep coming back.

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OT
Orlando
1 review
Dined on April 17, 2019
Overall 2food 1service 4ambience 4

The atmosphere was perfect for a nice dining experience. The food was not good. The fettuccine noodles were identical to to store bought egg noodles in a bag. I was shocked. We had two veal dishes. Both tougher than skirt steak. Likely due to meal preparation as opposed to food quality but hard to gauge considering I have never had tough veal before. We brought it to the owners attention who decided to educate us on there actually being no problem and that it is suppose to be both fat, tuff and full of leaders. Real shame given the potential in light of the restaurants location. We ate next door at Dukes a few times and would certainly recommend it as an alternative, until the food quality improves.

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CT
San Francisco
1 review
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

I took time to meet the owner, Gino, and he was gracious. This was the best Italian meal I have ever eaten outside of our family dishes. I just wish there was another one near my home!

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J
San Francisco
7 reviews
Dined on April 15, 2019
Overall 2food 4service 2ambience 4

The service was awful. My husband asked the manager if they could do a little something since it was my birthday. Not only did they not acknowledge it they pretty much ignored us when we left. Such a pretty location but we won’t be back.

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N
1 review
Dined on April 13, 2019
Overall 2food 1service 1ambience 4

Skip it. While the atmosphere is very nice, food and service left much to be desired.

All the food tasted as if it were purchased from a grocery store frozen section. I really wonder if any of it is actually home made.

We ordered Fried Mozzarella for an appetizer. It was like $14, and no joke it looked exactly like the kind you buy in the froze section. It wasn't browned, the cheese was hard on the inside.

Drinks took a long time and our server, while friendly, never checked on us to see if we needed drinks or if the food was good.

The meal itself was equally bland. My wife had veal parmigiana and you couldn't taste the veal at all. All you could taste was salt, cheese, and the marinara sauce. It was a huge pile of food, lukewarm, and basically just tasted bland.

Skip it, and order a pizza across the road at Pietro's instead, or if you want to go for a drive, head down to Poipu and hit up The Beach House, which was probably a top 5 dining experience I have ever had.

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TO
1 review
Dined on April 12, 2019
Overall 4food 4service 5ambience 4

Outstanding! Out waiter was the best. Great food and atmosphere. Would highly recommend it.

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C
Hawaii
2 reviews
Dined on April 10, 2019
Overall 5food 5service 5ambience 5

This was a great experience. Traveling to HI with a friend that doesn’t get to travel much. This was our special dinner- wonderful!

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RS
1 review
Dined on April 10, 2019
Overall 3food 5service 3ambience 3

The view from our table wasn’t as exotic as I thought it would be based on the reviews I read. I felt the table service was a little slow even though we weren’t in a rush. Our drinks were a little slow to be refilled. I do have to say that the food was excellent. When we got the bill, we told the waitress that we would like to use our resort certificates and was told by the waitress that we were only able to use one $25.00 certificate and that it was stated on the menu. We’v Been coming to Kauai over 20 years and used those certificates for excursions, and restaurant dining and your restaurant is the only one that refused to accept certificates for the entire bill. This was very disappointing . It’s not that we didn’t have the means to pay but felt that we should have been able to use the amount of certificates that would have covered our bill. To me, I felt the certificates should have been as good as cash. That was probably my main complaint. Based on the entire experience from beginning to end, we won’t dine in your restaurant when we return.

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S
Vancouver
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

We thoroughly enjoyed our experience. Our waiter was excellent as was the food. The ambience and setting were perfect - we were celebrating my wife’s 65 birthday, and the evening was perfect. I have already recommended the restaurant to friends who vacation in Kauai regularly as well.

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LB
Seattle
9 reviews
Dined on April 7, 2019
Overall 5food 5service 3ambience 3

We always have a great meal but usually feel this restaurant is short on staff and we hardly see our server because they are covering so many tables. We also have noticed hat our receipt is never correct, missing a drink or not charged for the correct drink, food, etc. We love the food but more help staff would b appreciated.

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QW
1 review
Dined on April 6, 2019
Overall 3food 3service 5ambience 4

The restaurant was decent but I wouldn't return there myself, so I wouldn't recommend it to someone else for that reason.
The serving staff was the highest point of the experience, they were attentive and wonderful.
The food was basic, I've had much better at Italian restaurants.

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JB
Cleveland
32 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

We love Cafe Portofino and dine here on every Kauai vacation (over 20). The food is excellent and we always get good service that is attentive but not rushed. The owner is a gracious host, and the talented harpist adds to the ambiance. Where else can you get excellent Italian food while being serenaded by harp music at a table overlooking an idyllic harbor? Nowhere I’ve ever been!

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E
Philadelphia
45 reviews
Dined on March 28, 2019
Overall 1food 1service 1ambience 1

Worst restaurant ever, read my Trip Advisor review for the gory details of this 70th birthday disaster!

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c
San Francisco
25 reviews
Dined on March 27, 2019
Overall 2food 3service 1ambience 3

Our experience started with a 25 minute wait to get the wrong drinks and to learn that the bar does not stock 7-Up or ginger ale Which is commonly used in many mixed drinks. The food was OK but the communication between the staff and the bar and the customer made what could have a pleasant dinner very uncomfortable. As a result the main course took over a hour to receive. Beautiful view ruined by poor management.

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OT
Hawaii
1 review
Dined on March 26, 2019
Overall 3food 3service 3ambience 3

Didn’t think the food was high quality, also didn’t like that they charged for soda refills.

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OT
Hawaii
1 review
Dined on March 26, 2019
Overall 5food 5service 5ambience 5

This dinner was absolutely wonderful and the staff was so friendly! Great ambiance and a gorgeous view- would definitely recommend if you ever find yourself in Kaua'i.

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OT
Washington DC
12 reviews
Dined on March 25, 2019
Overall 3food 4service 2ambience 5

Waiter was slow and confused orders. I ordered the wine but the waiter asked another person in our group to try it. Food at the next table had to be sent back because of his mix up of orders.

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DP
Hawaii
4 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Great but restaurant did not give us the 25% discount on second entree that we had for using open table

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l
San Francisco
8 reviews
Dined on March 20, 2019
Overall 5food 5service 5ambience 5

Delicious food and an Awesome view of the Ocean

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OT
Hawaii
2 reviews
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

Took our friends out to dinner before they returned to mainland. Was perfect meal fabulous service wonderful atmosphere!

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GS
New York Area
2 reviews
Dined on March 17, 2019
Overall 3food 3service 3ambience 4

Food not as good as our last visit in October 2017.

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IR
1 review
Dined on March 16, 2019
Overall 2food 2service 4ambience 3

Small portions were disappointing. The chair I sat in was stained and I tried to ignore it. But since you want a report they should’ve offered me a better seat! Yuk!

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OT
1 review
Dined on March 15, 2019
Overall 2food 2service 3ambience 3

Special of the day (Diablo pasta) wasn’t spicy at all. Pasta and fish didn’t taste fresh.

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